--- description: Ontdek de plus- en minpunten van CallSource en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallSource - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Call tracking software](/directory/30901/call-tracking/software) > [CallSource](/software/181835/calltrack) # CallSource Canonical: https://www.capterra.nl/software/181835/calltrack Pagina: 1 / 9\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181835/calltrack?page=2) > CallSource is de marktleider op het gebied van oplossingen voor gespreksregistratie, leadbeheer en bedrijfsanalyses. Maximaliseer je marketing vandaag nog. > > Oordeel: score van **4.4/5** door 195 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt CallSource? Kleine tot grote ondernemingen in de sectoren voor automobiel, huishoudelijke diensten, gehoor, tandheelkundige en andere gezondheidszorg, evenals alle op afspraak gebaseerde bedrijven die afhankelijk zijn van marketing. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 195 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: CallSource - **Locatie**: Westlake Village, VS - **Opgericht**: 1991 ## Commerciële context - **Beginprijs**: US$ 1,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Antwoordbeheer - Beheer van negatieve feedback - Beller-ID - CRM - Campagnebeheer - Controle van oproepen - Conversies bijhouden - Dashboard - Door gebeurtenissen geactiveerde acties - IVR - Opnemen - Oproepen routeren - Reviewaanvraag - Reviewmelding - Reviews controleren - Sentimentanalyse - Trefwoorden bijhouden ## Integraties (3 in totaal) - 3CX - Clarity Connect - Five9 ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Call tracking software](https://www.capterra.nl/directory/30901/call-tracking/software) ## Gerelateerde categorieën - [Call tracking software](https://www.capterra.nl/directory/30901/call-tracking/software) - [Review management software](https://www.capterra.nl/directory/31024/review-management/software) - [Business performance management software](https://www.capterra.nl/directory/30051/business-performance-management-software/software) - [Call recording software](https://www.capterra.nl/directory/30533/call-recording/software) - [Reputatiemanagement software](https://www.capterra.nl/directory/30750/reputation-management/software) ## Alternatieven 1. [Brand24](https://www.capterra.nl/software/149054/brand24) — 4.7/5 (254 reviews) 2. [Weave](https://www.capterra.nl/software/141842/weave) — 4.3/5 (668 reviews) 3. [Trustpilot](https://www.capterra.nl/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Birdeye](https://www.capterra.nl/software/152997/birdeye) — 4.7/5 (702 reviews) 5. [GiveMe5.ai](https://www.capterra.nl/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "No Better Way to Track Calls" — 5.0/5 > **Kali** | *21 augustus 2019* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like that can see which of our ads are working best by tracking each incoming call through their source. > > **Minpunten**: I had a little trouble, at first, with the interface but the support team walked me through it many times until I felt comfortable on my own. They have endless patience. > > My experience with CallSource has been nothing but positive. I would recommend this software to anyone looking to improving their call tracking systems. ----- ### "Thank you" — 5.0/5 > **Blake** | *29 augustus 2019* | Consumentendiensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Customer support staff - were engaged in our account and helpful with set up > > **Minpunten**: Cross functionality with how it ties into other programs ----- ### "Not My Favorite Call Reviewing Program, But Effective" — 3.0/5 > **Jamie** | *18 februari 2020* | Marketing en reclame | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Have you ever found yourself in a situation where you needed to know how many UNIQUE callers you received to a tracked phone line? I often do. What's super helpful about CallSource is that they will tell you how many unique callers you had, as well as how many total calls you had. CallSource also offers a veritable ton of different reports to help analyze the calls received, so that is really cool. > > **Minpunten**: Unlike other programs, CallSource does not EASILY allow note-taking. One of the things that our agency does is provide detailed summaries of calls that come in on tracked phone lines. Yes, we are the people who are referred to in the recorded statement, "these calls may be monitored and reviewed, blah, blah, blah." It is easier when you can have the recording of the call up while taking notes on the call, which CallSource does not allow. Additionally, you aren't able to access calls that are more than 2 years old, which comes up more frequently than you might think. ----- ### "Call Source is the best" — 5.0/5 > **Deborah** | *16 december 2020* | Afdrukken en drukwerk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Software easy to use and very use friendly > > **Minpunten**: Can't think of anything really. I am not the primary user but the person who is has shared with me her total satisfaction with the Call Source product. > > We have used other call tracking companies in our 40 years in business and Call Source by far is the overall best company. Easy to us to share with our clients on how to use and track their calls with our magazine, ORANGE COUNTY LIVING. ----- ### "Call Source Review" — 4.0/5 > **Lea** | *15 augustus 2019* | Automotive | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Calls fall in fairly quickly instead of days later > > **Minpunten**: Sources of where the calls are coming from do not come into my CRM > > Good working relationship easy to get a hold of someone. ----- Pagina: 1 / 9\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181835/calltrack?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/181835/calltrack) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens