--- description: Ontdek de plus- en minpunten van Zoho Assist en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Thuiswerksoftware](/directory/31855/remote-work/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.nl/software/181775/zoho-assist Pagina: 1 / 57\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181775/zoho-assist?page=2) > Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers. > > Oordeel: score van **4.7/5** door 1387 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho Assist? Outsourced IT- en MSP-ondersteuning, IT-ondersteuning, helpdesks voor klanten. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 1387 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 480,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Prijsinformatie**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbewaakte toegang - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Bulgaars, Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - Annotaties - Back-up en herstel - Beheer van problemen - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Communicatie via meerdere kanalen - Controle en beheer op afstand - Dashboard - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Enquêtes en feedback - Externe ondersteuning - HD-audio/-video - Live chatten - Mobiel scherm delen - Mobiele toegang - Onbeheerde toegang - Opnemen - Plannen - Probleemoplossing - Rapportage en analyse - Rapportage en statistieken - Real-Time Monitoring - Realtime chatten - Samenwerkingstools - Scherm delen - Scherm delen in realtime - Schermopname - Servercontrole - Sessies opnemen - Toegang en controle op afstand - Toegangsopties/machtigingen - Videochat - Videovergaderen - Voor MSP's - Zelfserviceportal ## Integraties (17 in totaal) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) ## Gerelateerde categorieën - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) - [Remote desktop software](https://www.capterra.nl/directory/31955/remote-desktop/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) - [MSP-software (Managed service provider)](https://www.capterra.nl/directory/30921/msp/software) ## Alternatieven 1. [TeamViewer ONE](https://www.capterra.nl/software/122252/teamviewer) — 4.6/5 (11623 reviews) 2. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24071 reviews) 3. [AnyDesk](https://www.capterra.nl/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Iperius Remote](https://www.capterra.nl/software/219280/iperius-remote) — 4.3/5 (227 reviews) 5. [ISL Light](https://www.capterra.nl/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Swiss army knife" — 5.0/5 > **Anton** | *27 juni 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: This tool allows to combine personal and professional activities to reach the goals with low time costs and efforts > > **Minpunten**: Additional price for iott support as it is a big part of assets > > Very handy tool, just like a Swiss army knife ----- ### "It is my favourite remote access solution" — 5.0/5 > **Roscoe** | *31 maart 2026* | Overheidsadministratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product > > **Minpunten**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing. > > love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer. ----- ### "Effortless Unattended Access: The Perfect Tool for Seamless Client Support plus its affordable" — 5.0/5 > **Adil** | *2 april 2026* | Textiel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The Unattended Access feature is a game-changer. It allows me to jump onto my client’s systems instantly without needing them to be present to accept a request. The connection is incredibly stable, and the interface is intuitive. I also appreciate the "Bulk Deployment" options and the ability to organize computers into groups, which makes managing multiple machines for a single client very efficient. Customer support is fast. > > **Minpunten**: The file transfer speed can occasionally lag on lower-bandwidth connections compared to some high-end competitors, and the initial setup of the unattended agent on macOS requires a few extra security permission steps (though this is largely due to Apple’s OS restrictions). > > My experience has been excellent. I’ve used it primarily to maintain a long-term support relationship with a client, and it has saved us both a significant amount of time. Instead of coordinating schedules for a live session, I can perform updates and troubleshooting during off-hours. It’s a professional, cost-effective Value for money, and secure tool that has become a core part of my workflow. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 februari 2026* | Internet | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Minpunten**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "Affordable and Reliable Remote Support Tool for Small MSPs" — 5.0/5 > **Carlos** | *4 februari 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist has been a solid remote support tool for my small MSP because it’s straightforward to deploy and doesn’t feel overly complicated like some enterprise platforms. I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical. The pricing is also very reasonable compared to other tools, especially for solo technicians or smaller IT businesses trying to grow without huge overhead. > > **Minpunten**: The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features. Some advanced automation or deeper MSP integrations require a bit of setup, and the documentation could be clearer for new users who are transitioning from other remote support tools. > > Overall, my experience has been positive. As someone running a small IT services business, I needed something reliable that didn’t break the budget, and Zoho Assist fits that role well. It’s easy to onboard clients, connections have been stable, and it gives me enough professional features like session recording and scripting without feeling overwhelming. It works well for both on-demand support and managing unattended systems. ----- Pagina: 1 / 57\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181775/zoho-assist?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/181775/zoho-assist) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens