Wij helpen bedrijven al 17 jaar
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Over Avail
Gebruiksvriendelijke oplossing die verhuurders helpt potentiële huurders te vinden, hun kredietgeschiedenis te bekijken, huurcontracten te ondertekenen en huur te innen.
Fast Response & Easy to use. Highly recommend to everyone.
It’s confusing trying to navigate individual properties and I think seeing what they paid could be easier to navigate. And my tenants have kind of struggled getting it set up.
Reviews filteren (247)
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Reviews filteren (247)
Highly recommend Avail!
Opmerkingen: My overall experience has been very positive. The software is a good quality product, and I've received excellent customer service from the staff!
Pluspunten:
Avail is a great resource for landlords. I am a first-time landlord, and I've found the software very easy to use. The support team has been especially helpful when I've had questions. They have been very responsive to my questions and concerns. There is also a lot of online articles and resources for Avail users. The Lease is simple to set-up, and I can optionally modify existing clauses or add my own clauses to fit the needs of my property. Payments can also be conveniently set up and paid online by the tenants.
Minpunten:
I would like a way to create a template of an existing lease so I don't have to modify the lease template to fit my needs each time. There may be a way to do this. If so, I haven't figured it out. In the meantime, I have downloaded copies of older leases which I can refer to while I'm creating a new lease.
Reactie Avail
5 jaar geleden
Hi Crystal! Thank you so much for the thoughtful feedback. I can honestly say on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for first-time landlords like yourself! :) As you so kindly noted, everything from our listing feature to our lease creation tool was designed with landlords like you in mind. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co
Amazing Software
Pluspunten:
It's hard to believe that with a little work on the first end you could never have to touch another lease again. Doing the front end work allows high school kids to come in and operate off of checklists to list, screen, lease, and handle maintenance.
Minpunten:
The only bad thing about this software is that it's too easy to set up and use. It has the potential to make it to where anyone can be a landlord.
This product is a dumpster fire
Opmerkingen: My experience has been nothing but negative. I don't understand how someone ever thought to ship this product in this state. No I am not going to set up automatic payments. Why would I trust Avail's security back end when their front end app is designed so poorly? Why do I need a third party to leech off of such a simple process when they can't even do it right? The only thing that would save Avail would be to allow payments to process from my account to the landlord's account the same day they are submitted, including weekends and holidays.
Pluspunten:
There are no good features. Avail has literally taken something as brain dead as paying rent and added a bunch of barriers to be able to be able to do it efficiently. Their competitors for online payments are PayPal and Venmo or literally a bank transfer. Alternatively if I wanted the inconvenience of blackout payment dates I could use a check.
Minpunten:
For software that is supposed to make payments easy, this does the complete opposite. Rental payments are to be paid on the first. In the classic days of literally just giving your landlord a check this was simple. I write a check, I give it to my landlord, they cash it. We even have new technological improvements such as using PayPal or Venmo to do this all online. Avail has managed to take this simplicity and convolute it to a point where I do not know when my payments will be received by my landlord. Take for example today 4/29/23. I log into the portal, go to pay my rent and lo and behold for some reason the option to pay my rent on 5/1/23 is not available. The first is not a bank holiday. The first is not a weekend. The first is a regular Monday that if I had used any other payment method my rent would be on time and in my landlord's hands day of. If I had used PayPal or Venmo, my landlord would have received cash in their account today, before my rent was due. This is not the first time where this issue has occurred. The dates to submit payment seem to shift without reason. Do I submit a payment request two days before or three? Weekends don't count? They don't work holidays? Why is Monday a blackout date?
Reactie Avail
6 maanden geleden
I am so sorry to hear about your experience with Avail. We only want to provide the best experience and it sounds like we may have let you down in this instance. We truly appreciate you for taking the time to share your feedback and please let me know if there’s anything we can do to make it right. We’re working to make Avail the best in the industry, so would truly welcome your feedback on where we can improve. Please don’t hesitate to share any additional product feedback or insights on how we can improve and I will share directly with my team for future Avail enhancements. Again, my sincerest apologies; please let me know if there’s anything I can do to help make things better.
Awesome program
Opmerkingen: I am saving myself so much time and energy. So glad I ran across this program. The lady I spoke with at the company was so pleasant and helpful she sold me!
Pluspunten:
Absolutely the easiest program I have ever come across! Amazing program well done! I don't usually give reviews but was happy to write this one because I believe in it.
Minpunten:
So far I have not found anything I don't like
1st time user
Opmerkingen: Overall great application that is very useful in managing the property. The articles and content are also helpful
Pluspunten:
Had all the things I needed to set up and publish postings and track applications. Collections once set up are transparent.
Minpunten:
sometimes it takes a few clicks to remind myself where I got to a certain screen for details on payment or tenants
Reactie Avail
5 jaar geleden
Hi Daniel! Thank you so much for the review -- on behalf of the team, we definitely appreciate it! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. As for your note about the user interface, I do realize that it can take a little bit of learning and for that, I do sincerely apologize that it isn't a bit more intuitive. If you could email me ([email protected]) with a few details about what you've had trouble with, I'll go be sure to share this feedback with my product team as it will inform our product. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co
Makes Being A Remote Landlord Easy!
Opmerkingen: I love using Avail and I have recommended it to family and friends who have rental property.
Pluspunten:
Avail helps me manage my properties from hundreds of miles away. The system allows me to advertise vacancies, accept applications, check backgrounds, create and sign leases, and collect rent—all remotely.
Minpunten:
The initial set up for my tenants’ payments was a little buggy, but customer service was very helpful. No future issues.
Reactie Avail
5 jaar geleden
Hi Dr. Nkiruka, My name is Robert and I'm one of the dedicated Community Managers here at Avail. I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)! As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); this also includes providing a more intuitive tenant on-boarding process. That said I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled! Thank you so much for the honest review; I'll definitely relay your kind words to my Customer Success team, and keep in mind that we're here as a resource for you! More than happy to help out as best we can :) Kindly, Robert B. Community Manager @ Avail.co
Great software for small scale landlords
Opmerkingen: Overall, I love Avail and don't see any reason to use another software.
Pluspunten:
I use this software to keep track of just two properties, and I like it because it's very affordable for small landlords like me and still provides all of the features I want from a professional property management software.
Minpunten:
I wish the billing system could be more flexible. For instance, there doesn't seem to be an easy (from-the-dashboard) way to mark an invoice as paid from my end if a tenant gave me a check instead of using the system.
Reactie Avail
5 jaar geleden
Hi Julia! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction. I've personally made note of the invoice issue, and while you can achieve this from directly on the payments page, I still understand that it could be a little bit more straightforward. If you'd like, please feel free to send this along with any other constructive feedback over to me ([email protected]). I'll definitely get this over to my Product team! Thank you so much for the honest review and keep in mind that we're always here as a resource for you! :) Kindly, Robert B. Community Manager @ Avail.co
Amazing quality for Affordable Homeowners
Opmerkingen: I LOVE the customer service. I don't worry about not having the answers or understanding things because I know customer service will patiently go over things over the phone, or on weekends, through email. Haven't found anything similar with this kind of ease of use or customer support.
Pluspunten:
It's very user friendly, inexpensive and easy to use.
Minpunten:
Not being able to print out leases to compare.
Reactie Avail
2 jaar geleden
Hi Megan, My name is Robert and I'm a Community Manager here at Avail. On behalf of my team I want to say thank you so much for providing such a glowing review. Your words go a long way for us in terms of helping other DIY landlords and rental owners to find Avail as their preferred solution. I've also been careful to make note of the ability to print out leases to compare this may be something that our product team might reach out to you about to learn more about the desired outcome. That being said, I'll be sure to share this information with my product team. If there's anything that you need help with please be sure to let me know! More than happy to help when I can. Kindly, Robert B. Community Manager @ Avail.co
Great for starting out
Pluspunten:
Love avail for starting out as a smaller property management company; makes us feel like big company.
Minpunten:
Could use better mobile support or app features.
Reactie Avail
5 jaar geleden
Hi Nathan! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review). Several landlords have reached out about this (having a mobile app), and while I can say that a mobile app is on our roadmap in the coming months, I don't have an exact date for that yet. This said you can easily access our platform from your mobile device's web browser (our website has been designed & optimized for mobile use whether your device is an Android or iOS). I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co
Great bang for the buck!
Opmerkingen: I like getting automated payments from tenants. I also like how they notify the tenant if rent is due, or late.
Pluspunten:
Once you get in, the system is easy to track tenants. From their payments, to invoices. I like that.
Minpunten:
Its hard to get the tenant set up for online payments. You have to almost walk them through it and follow up several times.
Reactie Avail
5 jaar geleden
Hi Greg, My name is Robert and I'm one of Avail's Community Managers. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review)! Many landlords have reached out about offering more resources during the tenant on-boarding process. We've made it so that, during the tenant on-boarding process, many instructional emails are sent; this said we are working to provide further in-app steps to hopefully make things a bit more intuitive for tenants who are just getting started. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co
Eerder overwogen alternatieven:
Review
Opmerkingen: Ok, but nothing special.
Pluspunten:
Leases, online signing. Rent payments are nice
Minpunten:
Hard to navigate, not very fluid or easy to use.
Reactie Avail
5 jaar geleden
Hi Javonni, Thank you so much for the honest review -- and I do sincerely apologize that your experience concluded with you feeling as though it wasn't worth it. We've tried to do our best to competitively price our features given that it is a one-stop-shop for everything and we do have different subscription tiers based on the number of units you have. Still, if there were issues with payments I definitely understand how that could lead to a not so great experience. I've personally noted your feedback. That said, if you could email me ([email protected]) with a little bit of info, I'd love to see if there's a way we could rectify the situation. I'll also relay this feedback to my product team as well. Again, I can't thank you enough for your feedback and I do apologize again if we've missed the mark. On behalf of my team, thank you so much for choosing Avail and I hope to hear from you soon. Kindly, Robert B. Community Manager @ Avail.co
Simplified, easy to use
Opmerkingen: great tech support and made being a landlord easier. Just requires some polishing. Refer to the cons area.
Pluspunten:
-listing is simplified -personal marketing page to quick link places not on listing -leasing is simplified -online payments
Minpunten:
-needs to be able to break down to individual room rentals. I rent rooms to students in my home, and it splits it up as an apartment or some weird format. When it goes to online listing, it doesn't matchup correctly and people believe its the whole house for rent. -listing syntax needs to be worked out. seems like what we input in avail doesn't always translate correctly to zillow or zumper listings.
Reactie Avail
5 jaar geleden
Hi Quoc! Thank you for taking the time to write such a detailed review of Avail. I can't begin to thank you enough. Feedback like yours makes it possible for us to make the necessary improvements so we can provide nothing less than a top-notch experience. My email is [email protected]; just to clarify, our platform is designed for property owners with standard rentals rather than individual rooms for rent (many of the partner sites have restrictions on listing rooms for rent as well). Still, we want to be sure to provide a balanced experience for landlords across the spectrum and your feedback is very valuable to us. Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is [email protected] -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co
A must have for rental owners and managers!
Opmerkingen: So far the customer service and support has been great. Any time I need anything or have a question the team has gotten back to me quickly. Easy to use and has really improved my ability to manage my rental.
Pluspunten:
This software adds ease to both the start of the rental process (application review and acceptance) as well as ongoing support of the rental. It allows for electronic payment collection and can allow for multiple payers for a single unit to take out the guesswork of who still needs to pay and removes the need for one tenant to carry the burden of payments. This software allows for customization of what is required, how payments are processed and tickets that can be cut and addressed in the portal.
Minpunten:
There are some additions that could improve the software including integration of payments to utilities and auto payment requests, addition of an app for on the go management.
Reactie Avail
5 jaar geleden
Thank you so much for the 5-star review, Shaina! Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it. As for integration of payments to utilities and auto payment requests, just to clarify there are some things that we make standard in order to give landlords more flexibility. Since utility costs may vary from month to month, a landlord will need to manually add that fee in. Still, I certainly understand the need and will be sure to pass this information to my head of product. Also, a mobile app is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words! If there's anything we can help out with, please feel free to reach out! Best, Robert B. Community Manager @ Avail.co
Great enabler
Opmerkingen: Is was one of the very first adaptors it enabled me to expand my business beyond what I could have without it
Pluspunten:
Designed with small business rental property owners in mind, full cycle management from advertising and listing to deposit rent and submit service requests
Minpunten:
Lack of mobile app, but the internet application is mobile friendly
Reactie Avail
5 jaar geleden
Thank you so much for the 5-star review, Amgad! We definitely want to make the rental process easier for landlords and tenants. Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it. As for a mobile app, that is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words! If there's anything we can help out with, please feel free to reach out! Best, Robert B. Community Manager @ Avail.co
Enlightening Service
Opmerkingen: The knowledge and database of forms Avail offers is invaluable. It is generally easy to use and takes much of the " guesswork " out of selecting and using proper forms for the daily running of property management . It is a definite " Must Have " for any Property Owner or Manager. Thank you Avail.
Pluspunten:
I truly appreciate the vast database of documents available at Avail. The standard forms are there for the user and the ability to add your own rules and clauses is incredibly helpful. There's no need to worry about standard language or which form is correct for your region. Avail takes care of that from the start. It's uniquely foolproof. Thank you Avail.
Minpunten:
I do wish there were an easier way to finalize a document and save it to a hard drive. It seems the only way to view a " finished " document is to email it to an account you have access to. If there's something I'm missing I'd like to be made aware of a different procedure.... If not, then I do hope Avail makes a simpler process for viewing finished documents available in the future.
Reactie Avail
5 jaar geleden
Hi Frank, Thank you so much for the honest feedback! A review like yours is going to help in a big way. As we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive into consideration. I'll definitely be sure to get this information over to my Product team. Thank you so much again and please know that we are here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co
My landlord experience using Avail
Opmerkingen: I had a small problem when I accepted an application from a tenant. Somehow they made a duplicate application. But avail customer service jumped right in and helped the tenant and myself to resolve it quickly. I've asked for technical help a couple of times and they always get back to me shortly.
Pluspunten:
I can easily see maintenance request previous leases and a payment history then I'm able to print off for taxes. The software is just easy to navigate.
Minpunten:
Nothing. Everything has gone well. I can't say I've had any issues that would be negative in over a year.
Reactie Avail
2 jaar geleden
Hi Allyson, thanks for the kind review of Avail. We love to hear that you've had a smooth experience. We've put a lot of thought and time into developing resources for landlords and renters nationwide, and are super thrilled to hear that not only have our maintenance tool and lease templates been helpful, but also that you're finding value in our payments tool and accounting features. (We really want to make things easier for when tax season comes around!) Please let us know if there's anything else that we can help out with. Always happy to be a resource for you! Kind regards, Robert B. - Community Manager @ Avail.co
Best organized landlord/tenant portal I've used
Opmerkingen: Fantastic! After years of having landlords require physical rent checks, this has definitely improved my life.
Pluspunten:
Really clear layout in the interface, great use of color scheme to make sections/action items seem intuitive. Very smooth "motion" operation (clicking things has a very effortless flow, vs. blocky). Visually pleasing while covering all the necessities.
Minpunten:
Once my rent auto-payment has been "authorized" - but before it's been deposited - there is no way from the tenant side to cancel the payment (that I can tell, anyways). My living period in my unit ended a month early, so I wanted a way to cancel my auto-payment since it hadn't gone all the way through yet to withdrawal/deposit, but there doesn't appear to be a good way to do this vs. just waiting for the payment to clear and having the landlord refund. The payment had just been authorized the night before, so pretty quick turnaround. Super minor thing though! Everything else has been perfect.
Reactie Avail
4 jaar geleden
Hi Monisha, Robert here. I'm one of Avail's Community Managers and I wanted to follow up to say thank you for being a valued Avail user. Furthermore, thank you for the honest review. This feedback will help a lot of other landlords to find Avail as their preferred rental management solution. In terms of the rent auto-payment being authorized - I definitely will provide this feedback to the Product team. If you have any additional information that you'd like to add to the valuable feedback you've already provided, please feel free to send that over to me as well (my email is [email protected]), and I'll get this over to my Product team! Thank you so much for the honest review and keep in mind that we're always here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co
Great
Pluspunten:
I like the customer services response with any questions . Ease of use .
Minpunten:
If you can add accounting software along with it and provide direct schedule E form for reporting. If Rent ACH transfer time come down.
Reactie Avail
5 jaar geleden
Hi Vikram! Robert here? I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)! As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); and while I know that additional accounting features are on our product roadmap, I don't have an exact date on the release of those features as of yet. That said I do sincerely apologize for the delay. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co
BAD Customer Service
Opmerkingen: It can be easy to use and maneuver but not all tenants may have the capability to use the system. My tenant also got charged an additional $94 and could not figure it out. I had to give him credit on his rent for the amount he was charged.
Pluspunten:
I like the fact that it was easy on my end but not so much for the person leasing from me.
Minpunten:
The person leasing from me had to submit a photo with a paper with today's date, and it was not done correctly, so the system rejected it. The tenant did it again correctly, and it looks like it was okay, but now the tenant's account is locked. No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him. I email the company, and automation gives solutions, but that is not what I need. I have left messages to return my call, and no one returns my call. I really liked this program but was very disappointed with the customer service.
Reactie Avail
7 maanden geleden
I am so sorry to hear about yours and your tenant’s experience. We aim to provide the best service and it sounds like we may have let you down in this instance. Please let me know if there’s anything we can do to make it right. I know that our support team would love to help in any way they can, and I’m always here as a resource for you. Please don’t hesitate to share any additional product feedback or insights on how we can improve and I will share directly with my team for future Avail enhancements. Again, my sincerest apologies; please let me know if there’s anything I can do to help make things better.
Very good product with Great support
Opmerkingen: small landlord rental software that is so cost effective we cant afford not to use it- centralized records, of maintenance and payments, leases , and tenants .
Pluspunten:
ease of use, price and most of all superb customer support
Minpunten:
Wish it had accounting integration or add on.
Reactie Avail
5 jaar geleden
Hi Kevin, My name is Robert and a Community Manager here at Avail. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for taking the time to write such an honest review)! We are thrilled to hear that you're finding the platform easy to use, that the price works well for you and that you had such a good experience with our CS team. This said we are working to provide further in-app tools to hopefully make things a bit more manageable from an accounting standpoint. While I can say that this is on our future roadmap, I don't yet have an exact date. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co
Tech issues - needs work
Pluspunten:
I like the idea of it. Everything in one place. Listing, applications, communication management, payments.
Minpunten:
I consistently have tech issues with it. Whether the program automatically archives an application that I haven’t reviewed or emails tenants when I elected to not have automatic emails sent to them. Support needs to respond faster as well.
Reactie Avail
5 jaar geleden
Hi Jade, Robert here I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for any difficulty you've experienced using your account. As you've noted, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can definitely cause some confusion, and can lead to a not so great experience. I'd love to hear more about the tech issues you're experiencing (both the archiving of the applications and the tenant emails being sent), and most importantly, would love to know what you'd like to see changed so that Avail can become a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co
Avail review
Pluspunten:
We like the software easy to use and the limited feature help in gathering information
Minpunten:
It very limited and can't track utilities, taxes or insurance on this platform.
Reactie Avail
5 jaar geleden
Taghi, Thank you so much for the constructive feedback. A review like yours makes it possible for us to make the necessary improvements on our end; my email is [email protected]; in addition to any platform-related questions you still might have, I'd love to learn more about some of the other features you'd like to see. Please feel free to include any other constructive feedback you might have so we can continue to make Avail a platform that you and other rental owners will love for years to come. Again, I can't thank you enough for your time, and I would love to learn more. My email is [email protected] -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co
glitch with website
Pluspunten:
Autopay.
Minpunten:
The last two times I have updated my payment method for Autopay, it did not save. Please fix.
Reactie Avail
5 jaar geleden
Hi Lori! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. I want to take this time to apologize to you for the experience that you reported. As you've noted, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and can lead to a not so great experience. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, ? Robert B. ?Community Manager @ Avail.co
Dishonesty Use of Personal Information
Opmerkingen: All it takes is one dishonest act to steer me away from a company. After reading reviews of Avail, I decided to try using it for one of my properties. I have a Google number that I use for business because I do not want business calls on my personal phone. When I placed my first ad for a property, I received the message about not being able to prove my identity with a VOIP number. I absolutely understand this. So, I went ahead and entered my personal number to prove my identity. I was given the usual “We will not share your number with…bla bla bla.” Just imagine how infuriated I was when I learned that my personal number was now part of my public ad on Zillow, Hot pads etc. This is unacceptable.
Pluspunten:
Looked very useful at first. Did not have enough time to evaluate.
Minpunten:
Misuse of personal information. Dishonesty.
Reactie Avail
5 jaar geleden
Hi Kevin, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for any difficulty you've experienced using your account. As you've noted, we do require a real phone number in order to verify the user account. Still, I do sincerely apologize if it wasn't made clear that a different company contact number can be entered within your account settings; once that company number has been entered, that is the number that is syndicated to the partner listing sets. I'd love to hear more about the issue that you ran into. Please email me ([email protected]), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co
level of confidence
Opmerkingen: greater level of efficiency , I have put more time back in my day !!!
Pluspunten:
flexibility of features, ie toggle switches best suited for my biz. auto direct pay, reports , on line apps mountainous portal , great response time !!!
Minpunten:
would love to see the back end accounting integrated into the front end , this way I can only use one system as now i utilize Q books for accounting .
