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Over Zoho BugTracker

Een eenvoudige, snelle en schaalbare foutopsporingsapplicatie waarmee je fouten eenvoudig kunt beheren en geweldige producten op tijd kunt leveren.

Meer informatie over Zoho BugTracker

Pluspunten:

Tracking and managing issues is very easy. No special training required if you have experience working on any ticketing system in the past or atleast has the understanding of Helpdesk workflow.

Minpunten:

About the paid features, user is obliged to pay for a small feature.

Beoordelingen van Zoho BugTracker

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,5
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,8/ 10

Zoho BugTracker heeft een totaalscore van 4,7 van 5 sterren op basis van 173 gebruikersreviews op Capterra.

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Reviews filteren (173)

Vikram
Vikram
Senior Manager - Technial and Products in Canada
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Zoho's BugTracker for Issue/Bug/Change Management

4,0 6 jaar geleden

Opmerkingen: We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal

Pluspunten:

Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.

Minpunten:

Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types

Logan
SQA Engineer in VS
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Love this bug tracking software

5,0 4 jaar geleden

Opmerkingen: Love the product and for the money, great investment.

Pluspunten:

It was so easy to use and setup new user to account.

Minpunten:

Free software database space is small. Hit it after logging less than 50 bugs.

Liju
QA in Ierland
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Zoho BugTracker

3,0 6 jaar geleden

Opmerkingen: Very good, it does the job

Pluspunten:

At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one

Minpunten:

The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants

Stephen
Cloud Infrastructure Engineer in VK
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

ZoHo BugTracker The Do it all Bug Tracking Software

5,0 3 jaar geleden

Opmerkingen: Instrumental in providing a great user experience

Pluspunten:

The ease of use of logging and work flowing bugs

Minpunten:

The user management could be a little easier

Gerald
Developer in Zuid-Afrika
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Effective Bug Tracking

5,0 6 jaar geleden

Opmerkingen: Super easy tracker and report. Follow progress and make sure the coding team are picking up what I'm putting down.

Pluspunten:

Its really easy to use, you can dive right in.

Minpunten:

Nothing at this stage - loving it so far.

prasad
ceo in India
Halfgeleiders, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

useful tool for my project

5,0 8 maanden geleden

Pluspunten:

all good, not seen any issues as i am just trying it

Minpunten:

no

Rao Wajahat
Rao Wajahat
T24 Senior Functional Analyst in Pakistan
Geverifieerde LinkedIn-gebruiker
Bankwezen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Bug Tracking and reporting so simple.

4,0 4 jaar geleden

Pluspunten:

Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click.

Minpunten:

Configuration is quite limited, these external users also need to be able to add more functionality and flexibility.

Geetika
Geetika
Co-Founder in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Zoho Bug Tracker

5,0 6 jaar geleden

Opmerkingen: Very Good.

Pluspunten:

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Minpunten:

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

Ruban
Ruban
Member of Technical Staff in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best software bug tracker for app development

4,0 3 jaar geleden

Pluspunten:

Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked.

Minpunten:

Storage limits. Apart from that this tool is good ans easy to adopt.

Frank
Frank
Senior Software Engineer in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A very good bug tracking application

4,0 6 jaar geleden

Pluspunten:

Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows. Zoho bug tracker has very reasonable pricing. I also like the support from the team. They're usually very quick and helpful whenever help is needed.

Minpunten:

The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.

Emerson
CTO in Peru
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

it helps me a lot

5,0 2 jaar geleden

Pluspunten:

I like that it helps me organize and solve my mistakes

Minpunten:

that they change my price without knowing

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Entertainment, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Instantly Spots and Tracks Bugs You Don’t Need

5,0 6 jaar geleden

Pluspunten:

I use Zoho Bug Tracker to identify if there are any bugs in the programs I use. This software is quite helpful because it alerts me each time there are bugs. There are software that can slow your system down or even occupy a lot of bandwidth which causes your computer to freeze or lag. Some software automatically has you download other features you don’t need without you even knowing. Zoho Bug Tracker is quick to spot these issues and keeps my computer running at the speed I desire it to be. I never have to worry about bugs with this software.

Minpunten:

My main issue with this software is the steep cost. Lowering the price would make it more attractive for consumers to purchase since people do need this type of software.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Increased productivity

4,0 7 jaar geleden

Pluspunten:

Very fast custom views and a user-friendly dashboard to manage bugs. the feature I liked the most is their kanban view of the portal it gives ease of use in tracking bugs. Increases the productivity with predefined privileges for every user and hierarchy.

Minpunten:

It is on the little pricey side than other bug tracking solutions. Doesn't have the mobile app. It doesn't provide the mobile app.

Shakir
Shakir
CEO in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Zoho Does it AGAIN!

5,0 4 jaar geleden

Pluspunten:

Zoho has a unique ability to look at problems and create solutions for companies from a workflow point of view. They don't develop products which are half thought and/or applicable to one industry. They TRULLY create SOLUTIONS. The zoho bugtracker is a perfect example of such a solution. This solution allows you create a webform which is connected to the client side to help collect issues. Then in the dashboard assign users, projects and tasks. Track the progress and let the client track it all along the way. And this is probably only 18% of its full capabilities.

Minpunten:

The only thing I would like to see is the webform pick up the URL automatically.

Aleksandar
Programmer in Servië
Computergames, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Must have for indie projects

4,0 6 jaar geleden

Opmerkingen: We are using it for indie game and it's really amazing. Easy to track bugs and project status. It automatically creates Relase notes for each milestone, which is great! Also, collaborating is also great.
Free version is more then enough for small teams like ours.

Pluspunten:

-Ease of use -A lot of functionality to help the project organization -UI is really good -Fast and stable -Free version is enough most of the time -Nothing and no one will bother you when using free version -Collaborating is easy -Useful notifications -You even get a forum (even with the free version)

Minpunten:

There is a lack of customization: -Can't add new custom entries for bug status (for example "re-opened" or "waiting for") -Milestone status is always set to Open, even if it's just a planned milestone for the future. Can't add new status for milestones -Can't add new custom entries for bug severity, classification In short, you have to use it as they meant to, no customization at all.

Stathis
Senior Software Engineer in Griekenland
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

the swiss knife of bug tracking

5,0 3 jaar geleden

Opmerkingen: collaboration in issue and bug tracking between teams that do not physically connect.

Pluspunten:

We mostly use the bug tracking features in a group of four companies that work together for a project. The bug tracking is a 100% complete system with many features smartly implemented so learning curve is quite small.

Minpunten:

We really could not find any missing features. One thing that could be improved is to add a feature in order for a new account to be able to have as less as possible features in terms of reducing the complexity of the UI.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer
Bron: GetApp

Good

5,0 4 jaar geleden

Pluspunten:

Provides all needed tools; I like the mobile application

Minpunten:

No real-time notifications on web browser

Ravikiran
Architect in India
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best place to log and manage bugs

5,0 7 jaar geleden

Opmerkingen: Worth having in the organization to avoid the cost of infracture

Pluspunten:

Easy to log and track best integration with calendar Supports blogs and forums Easy to collaborate with the help of the chat Good support to add related documents Good work flow support

Minpunten:

Little expensive Lack of change log support Not having good support for complex projects support Overall not much to complain

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

“Zoho Bug Tracker is Awesome!

5,0 4 jaar geleden

Pluspunten:

It is a good bug tracking software very ease of use

Minpunten:

do not have one thing that I do not like, at this moment.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Managementconsulting, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Cheap,Productive,Easy to use

4,0 5 jaar geleden

Opmerkingen: Cheap,Productive,Easy to use i Strongly suggess this

Pluspunten:

Cheap,Productive,Easy to use Reporting tool is very clear

Minpunten:

Not very detail report and information exporting options are less

Kamar
Software Developer in India
Geverifieerde LinkedIn-gebruiker
Mediaproductie
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

Best Solution for Bug Tracking

5,0 7 jaar geleden

Pluspunten:

Have been using Bug Tracking Tools last 7 Months it got way easier to manage and plan new product updates. You can easily divide between new product updates and bug fixes.

Minpunten:

Zoho's technical support is not helpful whatsoever, Little expensive and there is no mobile apps. Overall not much to complain

Haider Ali
cto in Pakistan
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Zoho bug tracker really useful

4,0 6 jaar geleden

Pluspunten:

Easy to understand UI. New users can easily start using it

Minpunten:

free version does not have the ability to export bugs

Osama
General Manager in Egypte
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

All in one product

5,0 5 jaar geleden

Pluspunten:

As a software house, I have been for searching for a long time for a cloud solution to have all operations integrated into one: Project Management, Issues/Bugs Tracking, Help Desk for Customers with SLA, Receiving issues from customers via various channels (email and through support portal), Timesheets management. I wanted all that to be available at a reasonable price. I found that at Zoho Bugtracker

Minpunten:

Ability to be to track administrative time (non-projects time) in timesheets and have it integrated with Zoho People (HR system) for marking holidays and vacations on the timesheet

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Machinebouw, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

game changer

5,0 6 jaar geleden

Pluspunten:

I have been looking for years of this kind of software. It real improves my product performance.

Minpunten:

I have not found any cons of this software.

Myles
Tech support in VK
Entertainment, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

A great tool for QA in a tech company.

5,0 3 jaar geleden

Opmerkingen: Overall a great tool for any QA.

Pluspunten:

The ease of use, UX, and the way I can make bugs/dashboards with ease.

Minpunten:

The pricing was a bit steep and the no way to add kanban boards (or haven't seen yet)