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Over Process Bliss

Proces Bliss: Een eenvoudig, krachtig platform voor het beheren van herhaalbare teamworkflows en taakbeheer, met ingebouwde procesverbetering.

Meer informatie over Process Bliss

12 reviews worden weergegeven

Melissa H.
Marketing Manager in VK
Geverifieerde LinkedIn-gebruiker
Vastgoed, 51-200 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

The perfect solution to help standardise processes throughout the business

5 3 jaar geleden

Comments: Really positive - it has made a real difference to our business by enabling us to work smarter and to allocate more time to strategy and planning.

Pros:

Really easy to use and effective - once the processes have been set up, you can easily allocate tasks and due dates to team members to help them know exactly what to do and when.

Cons:

Fewer features than some other solutions, but actually this made it far easier to roll out to the whole team, as it is so simple to use and helps us all to focus on getting things done.

Julie R.
Client Relationships Coordinator in Australië
Administratie, 2-10 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

Process Bliss so far

4 10 maanden geleden

Comments: I am now able to put all the processes that are in my head into a quick simple flowchart. Expansion of this will take a bit more learning but I can see it will be able to provide us with a single software that can create our policy and procedure manual and track the workflow, accountability and general performance of our processes.

Pros:

The ease of setting up a template, I can take what is in my head and put it into a quick and easy flowchart. It is difficult for me to give a full review as I am still learning the program. So far everything I have asked it to do it can do. I have had no previous experience with process software but have found it to be user friendly.

Cons:

Again, it is hard for me to fully comment as I have just started to use the product. I think a glossary would be a good idea for people like me who are new to process software explaining the language of process programs.

Alternatives Considered: systemHUB, Asana, SweetProcess en Trello

Reasons for Switching to Process Bliss: We are still using Trello as a virtual whiteboard but I chose Process Bliss because they held my hand a bit as a novice. It is providing a combination of Sweet process and Asana for 1 price. As we are a small practice at this stage we do not need a bigger program. I think that Process Bliss will cover both aspects of Project Management and Procedures in one place

Michael K.
Business Manager in VK
Financiële dienstverlening, 2-10 werknemers
Used the Software for: 6-12 maanden
Bron van de reviewer

Need to capture detailed processes easily? Look no further.

3 7 maanden geleden

Comments: We were very quickly able to map out in detail the various different client journeys that we take our clients on. Not only could we map the journey out quickly but we could then immediately use the templates we created to manage tasks and help us move clients along the journey seamlessly. It is also far easier for us to see how many of our clients are at which stage of the journey in any given moment.

Pros:

It is very easy to create new processes and use tasks to manage process completion. The processes are easy to customise and user-friendly.

Cons:

The software can be rather slow at times and there is more that could be done with dashboard features to improve reporting by reference to activity dates.

Chrissy W.
Operations Manager in VK
Financiële dienstverlening, 2-10 werknemers
Used the Software for: 6-12 maanden
Bron van de reviewer

The best product we have invested in so far

5 11 maanden geleden

Comments: From start to now it has been easy.
Everyone in our team has been involved in inputting our processes on so everyone knows how easy it is to use.
The training and support is second to none, [SENSITIVE CONTENT HIDDEN] are always there to help so would like to say thank you to them

Pros:

It is so easy to use Everyone can understand it Monitoring features are brilliant and gives us a total overview of where we are with our clients It is so idea for when we have a new member of the team join us as all of our processes are on PB Fantastic!

Cons:

We would like a feature that will show us reports on each individual user so we can monitor who is / isn't doing their job and completing their tasks on time.

Alternatives Considered: monday.com

Reasons for Switching to Process Bliss: It just made sense, it had what we were looking for without being complicated.

Vince K.
Owner in VS
Sportartikelen, 2-10 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

User friendly and intuitive

5 7 maanden geleden

Comments: The team at Process Bliss has helped me set up my processes and tailored their advice for my business.

Pros:

The intuitiveness of the software. It is not overly complicated or overwhelming to set up.

Cons:

The ability to upload videos directly in the software. However it is easy to link a video from dropbox or google drive. Therefore it's not a big drawback.

Alternatives Considered: Process Street

Reasons for Choosing Process Bliss: Todoist was not really made for the way I was using it.

Switched From: Todoist

Joshua J.
Owner in VS
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

Great process management software backed by excellent onboarding

5 6 maanden geleden

Comments: The best thing that I like about using the software is that I no longer have to worry about balls getting dropped. With as many as a few hundred processes going at once, I can rest assured that the software is keeping track of where each process is at and what needs to happen next so nothing gets lost.

Pros:

So far this software has been able to handle all of my process needs, in a manner that makes it easy for all the members involved in each process to know exactly what to do and when to do it.

Cons:

Some of the reports can be a little slow to load. Otherwise, no complaints!

Alternatives Considered: ClickUp

Reasons for Switching to Process Bliss: Clickup is more of a project management tool; they didn't have a good way to handle hundreds of repeating processes.

Taylor B.
Financial Adviser in VK
Financiële dienstverlening, 2-10 werknemers
Used the Software for: 6-12 maanden
Bron van de reviewer

Fantastic software to get to grips with process flows

5 11 maanden geleden

Comments: Fantastic 10/10

Pros:

It helped us to really think about what we needed to do for each client, and made us implement consistency within the business.

Cons:

I would prefer assigning tasks to be better in terms of still being able to see a collective bucket of firm level tasks, but this is my opinion based on our use.

Joe G.
CoS in VS
Marketing en reclame, 11-50 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

Great overall rpoduct

5 11 maanden geleden

Comments: great, time saver as it streamlines processes.

Pros:

easy to set up. ease of use. great reports to see team

Cons:

Needs more integrations with other platforms

Alternatives Considered: Process Street

Reasons for Switching to Process Bliss: excellent customers support. easier to use

Jody M.
Client Services Manager in VK
Financiële dienstverlening, 2-10 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

Process Bliss review

4 11 maanden geleden

Pros:

Process Bliss gives clarity in creating a client journey, making processes clearly defined within the business. The easy to use software and the incredible after care support is creating efficiency.

Cons:

There are still aspects of Process Bliss that is developed as each individual process is developed. Needs are listened to and taken away for development.

Michelle W.
Client Liaison Manager in VK
Financiële dienstverlening, 2-10 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

Financial Services user

5 9 maanden geleden

Comments: Support is very good. They listen to any ideas for improvements and good to see new things/changes being implemented.

Pros:

Easy to set up processes. Love the reports where you can see all clients and where they are in a process.

Cons:

Would just like the left hand side of the reports (clients names) to be seen when you move along a report line so that you can see who you are looking at.

Ian T.
Paraplanner in VK
Financiële dienstverlening, 2-10 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

My Experience with Process Bliss

5 11 maanden geleden

Pros:

It enables well-structured processes to be drafted and retained in one centralised place for ease of delegation across the company.

Cons:

As with all software there are certain nuances to understand, however, these are generally easily addressed by training available from Process Bliss.

Holly H.
Head of Client Insights in VK
Outsourcing/Offshoring, 51-200 werknemers
Used the Software for: 1-5 maanden
Bron van de reviewer

Great tool for aligning processes

4 3 jaar geleden

Pros:

Very ease and intuitive to use. Once you have created your process you can see, in a ingle view, where this process is being run and how far through it the individual cases are. Great for checking where there are bottlenecks and potential improvements.

Cons:

Development is not quite there for reporting yet e.g. analysis on days it takes for each step of a process or being able to export data around comments on the process.