--- description: Ontdek de plus- en minpunten van Ideta en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ideta - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Virtuele assistent](/directory/33535/virtual-assistant/software) > [Ideta](/software/180199/ideta) # Ideta Canonical: https://www.capterra.nl/software/180199/ideta Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/180199/ideta?page=2) > Implementeer moeiteloos een chatbot/voicebot op een communicatiekanaal zonder te hoeven coderen, maak verbinding met je favoriete software en gebruik de beste NLP. > > Oordeel: score van **4.8/5** door 53 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Ideta? De doelmarkt is bedrijven die conversationele AI willen gebruiken, maar zonder al de gebruikelijke rompslomp. De gebruiksscenario's zijn zeer gevarieerd, van HR tot IT en marketing. Alles wat je maar kunt bedenken is mogelijk. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 53 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Septeo Group - **Locatie**: Lattes, Frankrijk - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: € 29,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels, Frans - **Beschikbare landen**: Albanië, Andorra, Belarus, België, Bosnië en Herzegovina, Bulgarije, Cyprus, Denemarken, Duitsland, Estland, Faeröer, Finland, Frankrijk, Gibraltar, Griekenland, Groenland, Guernsey, Hongarije, IJsland, Ierland en 35 meer ## Functies - AI/machine learning - Aanpasbare branding - Automatisering van bedrijfsprocessen - Autoresponders - Chatbot - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Contextafhankelijke richtlijnen - Geotargeting - Intentieherkenning - Live chatten - Mobiele toegang - Offline formulier - Overdrachten en routering - Personalisatie - Proactief chatten - Rapportage en analyse - Sentimentanalyse - Spraakherkenning - Third-Party Integrations - Transcripten/chatgeschiedenis - Verwerking van natuurlijke taal (NLP) - Voor meerdere talen ## Integraties (28 in totaal) - Airtable - ChatBot - ClickSend - Discord - GENESYS - Google Analytics 360 - HubSpot CRM - Instagram - Jalios - Jira - Mailchimp - Mailjet - Mayday - Meta for Business - Microsoft 365 ... en 13 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - Chatten ## Categorie - [Virtuele assistent](https://www.capterra.nl/directory/33535/virtual-assistant/software) ## Gerelateerde categorieën - [Virtuele assistent](https://www.capterra.nl/directory/33535/virtual-assistant/software) - [Conversational AI software](https://www.capterra.nl/directory/31596/conversational-ai-platform/software) - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1715 reviews) 3. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [Crisp](https://www.capterra.nl/software/151292/crisp) — 4.6/5 (147 reviews) ## Reviews ### "An Inspiration" — 5.0/5 > **Aeryn** | *30 mei 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions. > > **Minpunten**: There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition. > > Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website. ----- ### "Simple, easy to use chatbot with lot of power" — 4.0/5 > **Jorge** | *10 juni 2022* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog. > > **Minpunten**: Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta. > > I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it. ----- ### "Creates Chatbot In Minutes" — 4.0/5 > **Shreyans** | *21 mei 2022* | Detailhandel | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: - Finish Creating your new chatbot in minutes. - Easy integration with major leading platforms. > > **Minpunten**: - I found some of the Ai had some irrelevant suggestions, that needs to be improved. - The interface is a bit of learning curve. But you’ll get use to it later when you start using it. ----- ### "Great chatbot and easy to use" — 5.0/5 > **Edison Augusto** | *22 mei 2022* | Computernetwerken | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients. > > **Minpunten**: the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part. > > The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings. ----- ### "A good tool \!" — 5.0/5 > **Cyril** | *5 januari 2023* | Informatiediensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers. > > **Minpunten**: The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources \!) everything is running good \! > > We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/180199/ideta?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/180199/ideta) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens