--- description: Ontdek de plus- en minpunten van Dameware en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dameware - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Multi-factor authenticatie software (MFA)](/directory/33157/multi-factor-authentication/software) > [Dameware](/software/179422/dameware-remote-support) # Dameware Canonical: https://www.capterra.nl/software/179422/dameware-remote-support Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.nl/software/179422/dameware-remote-support?page=2) > Gebruiksvriendelijke en betaalbare tool voor ondersteuning en IT-beheer op afstand voor Windows-, Mac- en Linux-platforms. > > Oordeel: score van **4.5/5** door 244 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dameware? Dameware-producten ondersteunen IT-professionals wereldwijd. Op basis van hun behoeften kun je kiezen tussen DRE, dat perfect is voor het MKB, of DRS, dat vaak meer geschikt is voor overheidsorganisaties. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 244 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SolarWinds - **Locatie**: Tulsa, VS - **Opgericht**: 1999 ## Commerciële context - **Beginprijs**: US$ 540,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Canada, Japan, Verenigde Staten ## Functies - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Controle en beheer op afstand - Geautomatiseerde routing - Kennisbankbeheer - Meerdere authenticatiemethoden - Mobiele toegang - Onbeheerde toegang - Probleemoplossing - Rapportage en analyse - Realtime chatten - Scherm delen - Sessies opnemen - Ticketbeheer - Toegang en controle op afstand - Toegangsbeheer - Toegangsopties/machtigingen - Voor MSP's ## Integraties (1 in totaal) - SolarWinds Service Desk ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Multi-factor authenticatie software (MFA)](https://www.capterra.nl/directory/33157/multi-factor-authentication/software) ## Gerelateerde categorieën - [Multi-factor authenticatie software (MFA)](https://www.capterra.nl/directory/33157/multi-factor-authentication/software) - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) - [Remote desktop software](https://www.capterra.nl/directory/31955/remote-desktop/software) - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) - [Software voor bewaking en beheer op afstand](https://www.capterra.nl/directory/31715/remote-monitoring-and-management-software/software) ## Alternatieven 1. [Zoho Assist](https://www.capterra.nl/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [ISL Light](https://www.capterra.nl/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [TeamViewer ONE](https://www.capterra.nl/software/122252/teamviewer) — 4.6/5 (11623 reviews) 4. [AnyDesk](https://www.capterra.nl/software/149595/anydesk) — 4.6/5 (1784 reviews) 5. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24071 reviews) ## Reviews ### "Dameware a powerfull IT Infrastructure, Support, Maintenance and configuration tool set." — 5.0/5 > **Leon** | *10 september 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Its ease of use, scalability and powerful functionality > > **Minpunten**: Integration with third party Service Desk software as well as remote platforms supported is limited. > > Dameware is a Powerful, comprehensive and secure IT support tool with remarkable remote connection capabilities that is easy to use and real value for money. ----- ### "Great Solution for a Simple Tasks" — 4.0/5 > **Yurii** | *1 oktober 2025* | Management non-profit organisaties | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: We used Dameware as our primary remote access tool for a few years. It was a relatively cheap solution, very user friendly and easy to train our staff on. Wake on Lan worked great\! > > **Minpunten**: This software is really great, but it has a very limited functionality, that couldn't not fulfil our needs. It's great if you need to quickly hop on a call with a user, do a thing or two, and leave. If you need to do something bigger (push scripts or apps, etc.) you'll need something else > > I was happy to use it. Had a few issues with it and customer support was responsive. It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great\! ----- ### "Dameware - A good Remote Desktop Control Software" — 3.0/5 > **Geverifieerde reviewer** | *20 juli 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: 1. The most significant advantage is that Dameware provides high-level protection that meets all security standards. 2. The desktop app at is extremely light and simple to set up. 3. It enables the supported end-user to authorize the request for remote access. first 4. As long as other team members are logged in, you can invite or transfer the remote control to a session. 5. It supports chat, audio, and video calls within the session, allowing for more seamless assistance. 6. It's reasonably priced since the price drops as you buy additional licenses. > > **Minpunten**: 1. The Dameware program frequently becomes stuck on the connection screen, necessitating a restart. 2. The procedure of seeking administrative rights on the client's PC is inefficient. 3. The most significant disadvantage has to be the User Interface. It's a little busy and could require a lot more work to make it simpler to navigate. 4. Their support team isn't available 24/7 to support their customers > > Since we became distributed, Dameware has provided a generally positive experience and service. It's been really beneficial for remote assistance when we can't physically go, and we're now able to help individuals across countries. It's a must-have tool for any IT professional offering remote control. ----- ### "Dameware is worth the investment." — 5.0/5 > **Misty** | *18 januari 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy. Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen. I can keep the ticket creator updated on every step of the ticket and prevent that extra step of reaching out to the user. > > **Minpunten**: The cost is not great but it is worth it down the road when you utilize all the functions. > > I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought. Asset management, ticket management, end-user tracking, remote desktop, and more. Also, the vast amount of documentation they offer is amazing. Tech support has always been \[sensitive content hidden\] on the spot as well. So it's worth the investment. ----- ### "Good remote and windows/AD administration tool" — 4.0/5 > **Reda** | *15 september 2023* | Consumentendiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: No installation on computers before the first connection or administrative action. > > **Minpunten**: More RMM fonctions like softaware installation or windows update? > > Very good tool to help users and administrator ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.nl/software/179422/dameware-remote-support?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/179422/dameware-remote-support) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens