Zinc reviews

Easy to use for the user

Opmerkingen: Overall experience has been great as everything has gone rather quickly after submitting the details.

Pluspunten:

I enjoyed that it was easy to submit all the required information for backgroud checks.Additionally the customer support works in case there are any questions or problems.

Minpunten:

I wanted to know what details I had submitted and would love to see all the fields submitted even if I can not edit them. This caused me to go to customer support to verify I had submitted the right information instead of just being able to see it myself.

The best Automated BGV tool ever

Opmerkingen: The experience was up to the mark and I enjoyed it while using.

Pluspunten:

Simple to use and least time consuming with smooth interface.

Minpunten:

There are less options available to choose in the qualification check section for example: if any person with whose highest qualification is 12th standard, then what option he will choose it's a bit complicated. Kindly provide some specific options to those whose highest qualification is 12th pass or they are pursuing their Graduation degree That's all.

Okay product

Opmerkingen: All of our issues have been solved quickly which is great but I've been surprised at the amount of issues we have had in this short time frame... Such as errors in billing, errors in the difference between UK and US regulations, and just general reference check confusion.

Pluspunten:

Great customer service and very responsive rep. Easy set up and integration into ATS.

Minpunten:

My main concern has been that we often have to remind Zinc that we are based in the US and so there are significantly different legal requirements. I also dont like how Zinc tends to blend reference checks, employment verifications, and background checks. In my experience, a reference check is to get a candid response on how one specific person worked with this individual. An employment verification is to verify the dates that they worked there. A background check is to get the criminal background and maybe some identity verification. It has gotten pretty confused internally for us because of the way you have to set this up in Zinc.

Zinc's Customer Service is Amazing!

Pluspunten:

Zinc is very easy to use once you get the hang of how things work. I also love the fact that you can text the references instead of calling them. It is a real time saver! Also, the customer service I receive is impeccable! Customer service reaches out to me at least once a month to see how everything is going and responds when I have an issue in a timely manner.

Minpunten:

At first, using Zinc through greenhouse was not very intuitive, but once I figured how to use it, it is easy as can be!

Quick and easy

Pluspunten:

The turnaround time for check results to come back, is very quick.

Minpunten:

At present one can only ask for a professional or HR reference, i.e. there is no option to ask for both to be checked for the same candidate.

Most Secure and reliable database for Recruiters and aspirants.

Opmerkingen: Fabolous experience with Zinc, i never thought background checks will take minutes for verifying the contacts, and another important aspect is its connecting with the reference directly within minutes and taking their valuable inputs, and providing the acknowledgement for the same to the user, which makes this Zinc as global leader!

Pluspunten:

Is its self explanatory feature which makes the whole process much easy, steps taken in building its GUI and API are useful.

Minpunten:

Improve the resolution of CS timing, as it takes a little time to get in touch with CS team.

Quick and Easy

Pluspunten:

Zinc is super fast and easy to use. The information is accurate and just what we need. It saves us so much time having to find and collect this information ourselves.

Minpunten:

nothing - i have nothing that they could improve in and happy to continue to use the products offered to us.

The platform is very innovative

Opmerkingen: It has been an very good experience so far

Pluspunten:

The platform is easy to use and intuitive. You can ulpload your documents safely and a dedicated team review them for the backgrpund check

Minpunten:

I did not see any cons about the platform

User Review by DNS

Opmerkingen: The Overall experience was very nice with Zinc

Pluspunten:

It is simple to use abs gets a very quick and prompt update

Minpunten:

Reference emails sent are blocked by the firewall. Need to clear the security checks

Hassle-free experience

Opmerkingen: I really think you have a superpower around

Pluspunten:

Everything is good. The hassle-free experience seamless experience with zinc.

Minpunten:

Nothing. It was a wonderful experience with zinc

Maisie Gee - Snyk

Opmerkingen: The customer services has been excellent and the platform is easy to use and navigate.

Pluspunten:

Easily accessed on your mobile - can take employers seconds to complete a reference. Helpful and customizable notifications, easy to keep a track of pending checks.

Minpunten:

Zinc do not use the Work Number to verify employment, which means that it is not globally inclusive and works better for some countries than it does for others. We spend a lot of time at Snyk finding work arounds, directly with the employee. The employment verifications section need some work as is hard to set the criteria you want, as new joiners/employees can find ways around this. We wanted to set our references to either 3 past employers, or employment verification(s) that covered the last 7 years - whichever was met first. However this isn't possible, it can only be either or. Also if employees provide two references, for the same employer, this counts towards the 3 different employer references needed, and this is not right.

Zinc has saved us so much time

Opmerkingen: Overall brilliant. Easy to do, even if you have checks that you don't usually require, such as regulatory roles, you can just create a package online and they invoice you for what you need. Their customer support is quick, easy and sort out any issues you have straight away. Strongly recommend.

Pluspunten:

We previously did our references and DBS checks in house. Adding Zinc into to our ATS for automation has been a game changer. As a small team, it has saved us so much time!

Minpunten:

The only one tiny thing is to put in a template email for referencing for regulatory roles, and explain why you need to ask the extra questions. Might also be good to have template questions from FCA forms

My experience using Zinc

Opmerkingen: As a user, it served it's purpose well.

Pluspunten:

Using zinc was pretty good. It UI designs are very pleasing to the sees and it's easy to use. I was able to get things done quite fast without much struggle.

Minpunten:

User navigations are not well intuitive causing one to search longer for obvious features. The upload feature for the chat wasn't working, thus I couldn't upload a screenshot while talking to the operator.

Easy to use and if there are issues, great customer support!

Pluspunten:

The customer support was next level! Thank you [sensitive content hidden] for your patience and for sorting out any issues or errors that occurred along the way. rest of the platform was intuitive and easy to use

Minpunten:

The automated DBS check got my name wrong without anyway for me to edit it myself.

Review for Zinc

Opmerkingen: Brilliant

Pluspunten:

I generally love Zinc, its fast, incredibly easy to use. What is there not to like!

Minpunten:

I would like to see telephone numbers for the companies that have been referenced as we sometimes have questions we need to ask them. This is a very small con though.

ease

Opmerkingen: efficient, simple to use and references are completed quickly

Pluspunten:

its easy to use, quick and great customer service

Minpunten:

unable to view referee details inputted until they are fully complete

Amazing bgv checkers

Opmerkingen: Amazing

Pluspunten:

Quick response to the checks which I have submitted

Minpunten:

I was not able to open link after submitting all checks but I was able to understand why behind it with the help of customer support

Amazing++

Opmerkingen: Quick and easy to use, less paper more digital

Pluspunten:

How fast the system is to use, it was quick, reliable and easy

Minpunten:

Nothing ive used it briefly for a pre employment checks and had no issues

Satisfied User

Pluspunten:

The prompt response and notification of every details sent out

Minpunten:

Nothing at all......it's well detailed and the user face experience is nice

Review

Pluspunten:

being able to conduct an interview over the computer rather than in person

Minpunten:

kept kicking me off/ saying there were errors, but it all went through in the end

True Review

Pluspunten:

Easy to upload data and also help to track the status.

Minpunten:

There should be any way to communicate to any employee of ZINC through zoom or G-mate

Professional and speedy

Opmerkingen: Exceptional software which would highly recommend

Pluspunten:

The dashboard and notifications were the most impactful for me as at a glance I could see the status of references and checks

Minpunten:

The background checks are high level, would be good to have a little more detail when drilling down

Great reference & background checks tool

Pluspunten:

Reusable references are great, all checks are super easy!

Minpunten:

Education check wouldn’t allow me to choose an exact date (DD/MM/YY), just month and year, and then it shows as a discrepancy when institution confirms the details.

easy to use

Opmerkingen: great

Pluspunten:

as a supply teacher, who is a technophobe, I have fond Zinc very user friendly

Minpunten:

none,I haven't had any problems - altho perhaps an edit button would make things smoother and a feature to add other vital documents for situations such as legal name changes

Fast and reliable platform

Pluspunten:

Easy us - support team in chat is amazing and help right away

Minpunten:

Not very transparent on what has been done in the checks - missing documentation and documents