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ManageEngine Patch Manager Plus reviews

Over ManageEngine Patch Manager Plus

Patch Manager Plus is geautomatiseerde patchbeheersoftware voor het patchen van Windows-, Mac-, of Linux-updates en meer dan 300 toepassingen van derden.

Meer informatie over ManageEngine Patch Manager Plus

Pluspunten:

The easy setup and deployment integration of AD for the agents.

Minpunten:

The configuration and installation of the agent is a bit difficult.

Beoordelingen van ManageEngine Patch Manager Plus

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,5
Functies
4,5
Prijs-kwaliteitverhouding
4,7

Waarschijnlijkheid van aanbeveling

8,7/10

ManageEngine Patch Manager Plus heeft een totaalscore van 4,6 van 5 sterren op basis van 312 gebruikersreviews op Capterra.

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Reviews filteren (312)

Jason
Jason
Co-Founder in VS
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

A fantastic product for far less money!

5,0 3 jaar geleden

Opmerkingen: An incredible value allowing us to add it to our existing stack of solutions without taking significant budgetary dollars from other cybersecurity initiatives.

Pluspunten:

RMM tools patch microsoft and some 3rd party products. The problem is, the number of applications with CVE's continues to grow and RMM patching is not keeping pace. PMP patches over 900 applications.

Minpunten:

Complexity of the agent deployment and approvals. Policy and group configs are a bit counter intuitive.

Reactie ManageEngine

2 jaar geleden

Hi Jason, Could you elaborate on the parts you found complex? You can write to [email protected]

Atul
Manager in India
Geverifieerde LinkedIn-gebruiker
Mediaproductie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Best Tool to Patch Windows and non-windows applications

5,0 5 maanden geleden

Pluspunten:

We have been using this tool for the last 1 year, we bought it to reduce vulnerabilities in all machines, and it helped to get it done in a few months, automated patch deployment also helped us to automate the patch process.

Minpunten:

Third-party apps patching can be improved by adding more apps like Corel

Stevan
Systems Support in Australië
Overheidsadministratie, 201-500 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

OK so far still in testing

4,0 vorige maand Nieuw

Opmerkingen: logical and straightforward initial deployment having an issue but have not yet concluded if this is our environment or the config process. so far reasonably positive.

Pluspunten:

intuitive interface. logical config for groups. install is very next > next > next integrated with Tenable very easily which is a big bonus

Minpunten:

still at the testing phase. Have got PMP seeing all systems and it shows missing patches. it seems logical enough but having a couple of issues with the config to push out patches. however I haven't yet contacted support in any way which is my next step.

Ogarekpe
IT Engineer in Nigeria
Financiële dienstverlening, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Inexpensive Tool forEndpoints Patch Management

3,0 2 jaar geleden

Opmerkingen: This tool allows me to deploy patches stressfree
The dashboard is simple and only shows relevant features

Pluspunten:

I like that I can quickly see a condensed view of the patch installation progress for each endpoint. I could also run a filter and show only limited results

Minpunten:

Too many new build releases within a short period of time. This consumes too much time and the connected endpoints clients need to be updated as well. Due to remote work, users sometimes put off the updates until they are physically availabale at the office

SERGIO
Infrastructure coordinator in Brazilië
Computer- en netwerkbeveiliging, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Very useful tool for the infrastructure team

5,0 4 weken geleden Nieuw

Opmerkingen: We migrated from WSUS and Patch Manager makes it much easier to control assets that need updates in general.

Pluspunten:

It makes it much easier to centralize the evaluation of patches to be applied.

Minpunten:

I haven't been able to find any negative points in using the tool so far.

Mat
Senior Systems Administrator in Canada
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

My trial for Patch Manager Plus

5,0 8 maanden geleden

Opmerkingen: While I think the patch deployment interface could be a bit more intuitive (I've used other products where the deployment path is much more straightforward), the support team has been quick to respond. We're migrating away from Azure automation due to a Microsoft enforced pricing change, and I'm hoping to use this product if we can get the issues worked out.

Pluspunten:

Support staff are quick to respond, it's easy to adjust the trial dates if needed and the server agent is very easy to deploy.

Minpunten:

My initial reaction was that the patch deployment scheduling didn't feel that intuitive, but the support team has been good with answering my questions, and the testing is still ongoing.

Akshila
Akshila
Manager in Sri Lanka
Geverifieerde LinkedIn-gebruiker
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

ManageEngine Patch Manager Plus

4,0 3 jaar geleden

Opmerkingen: Overall this is really user-friendly patch deployment solution.

Pluspunten:

Considering other solutions, This has next-level agent-based patch deployment architecture and that helps me to hassle-free patch deployment. And also the dashboard is well designed and very user-friendly. For deploy patches, we only have to select the patch from the list and select the branch where we need to deploy the patch.

Minpunten:

the price of the client license is really high and need more bandwidth power to run this.

Reactie ManageEngine

2 jaar geleden

Hi Akshila, Glad that our product helped with your patching requirements. In case of any queries/feedback, do write to [email protected]

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Automated Patch Management Solution for multi-OS

5,0 vorig jaar

Opmerkingen: Everything, from the support to the user interface, has been consistently excellent.

Pluspunten:

The Manage Engines Patch Manager Plus is an automated solution for multi-OS patch management, and we are able to deploy it as per our need which means it is available for both Cloud and On-premise.

Minpunten:

I've been using it for an extended period, and I haven't encountered any issues.

Andre
Analista de TI in Brazilië
Overheidsadministratie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ManageEngine Plus: Software Evaluation and Insights

5,0 2 maanden geleden Nieuw

Opmerkingen: Manageengine has been serving us very well for the third year carrying out updates to third-party software and our Microsoft environment.

Pluspunten:

A simple and intuitive interface makes it easy for users to navigate.

Minpunten:

So far nothing, the tool meets all expectations.

Eric
Principal Consultant in VS
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fairly easy to use, deployment needs improvement

4,0 2 maanden geleden Nieuw

Opmerkingen: We were looking to patch the OS and applications on our Windows, Macbook, Linux and ESX computers... PMP covers everything except ESX. With a bit of reading, the interface is fairly easy to use.

Pluspunten:

It does not interfere with the built-in patching capabilities.

Minpunten:

The manual installation process was clunky at best, and we had a number of issues getting the GPO deployment script to work.

Nick
Head of IT in VK
Defensie en ruimtevaart, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Cost effective and comprehensive coverage

4,0 3 jaar geleden

Opmerkingen: Patch Manager has reduced our labour effort in monthly "Patch Tuesday" rollouts hugely, and also improved coverage as only an Internet connection is required for patch application and visibility.

Pluspunten:

The simple cloud-based deployment and management has been a major benefit for us during COVID in the shift to hybrid working. Whereas previously devices required an onsite or VPN connection for patch application and scanning, now only an Internet connection is required. This means our time to patch is massively reduced and consequently security exposure also reduced. Coverage of third-party applications is very good, and far exceeds the other products we looked at.

Minpunten:

The inability to precisely schedule patch timing can be frustrating, and the conversion of Microsoft hex error numbers into signed decimal error codes is annoying.

Reactie ManageEngine

2 jaar geleden

Hi Nick, Happy to hear that Patch Manager Plus helped with the transition to remote work. Could you elaborate on your scheduling requirements? You can write to [email protected]

Sam
Network Engineer in VS
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Patch Manager Plus Review

4,0 5 jaar geleden

Opmerkingen: We used to manually patch over 250+ servers, now, however, we use patch manager to automate our patching process which frees up an unbelievable about of time with our maintenance process.

Pluspunten:

I really like the ease of use with this product, the reporting is layed out nicely, and the customer service is excellent.

Minpunten:

The initial set up of this software with our current infrastructure was challenging, but after that, it was pretty hassle free.

Reactie ManageEngine

5 jaar geleden

Hello Sam, Can you elaborate on specific scenarios where you found the initial setup to be challenging? You can write to us at [email protected]

Daniel
Manager, Helpdesk in VS
Administratie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

Trial - Patching Solution

5,0 2 jaar geleden

Opmerkingen: The trial testing has gone great! We are looking for a patching solution and ME has been a great help!

Pluspunten:

I like the ease of setting up the environment. Pushing out the agents to the machines is an easy process. Being able to see the dashboard of what is missing is great! I like the fact I can push our certain patches if they are more critical.

Minpunten:

No cons as of now, but will add some as we use the product going forward.

Liaqat Ali
Senior Systems Engineer in Saoedi-Arabië
Overheidsadministratie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best patch management solution

5,0 8 maanden geleden

Pluspunten:

Ease of deployment to all servers are workstations through manual deployments and auto-deployment rules. Third-party application deployment is a plus and the scanning regularly includes all the assets.

Minpunten:

There are some limitations for Java updates as we need to upload the patches manually. Another issue is with some agent uninstallation from the clients. Some agents are stubborn and do not uninstall easily.

Thulasi Tharan
Sr Manager in India
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Why we need Mange engine Patch manger plus?

5,0 3 jaar geleden

Opmerkingen: My overall experience is when I start using this product I bit dought this tool will sort out the patching issues and now I think my decision is very right and I felt happy about my decision.

Pluspunten:

Before writing any review what is our mind ? why we write about this product, is this worth it or it's useful? , The answer is Yes, if write about the product it will reach the people they will decide what they expect and what they want. the overall agenda is to secure our systems. What I like most about the feature in patch manage plus are Automatic patch and patch testing. These both will give is a win-win solution for these patch management kinds of software. Automattic patch will easily save manpower and once you set up it will take care and patch testing will eliminate the bug-oriented patch that will install our systems. so my vote goes to these features.

Minpunten:

The cons about this product really I need to think before I write the review. I use this product day-to-day basis and I think they need to improve the overall dashboard look and feel. this dashboard is fantastic but we need to customize the page. On rare occasions, the installation failed and we push it again and again.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Omroepen, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best bang for you IT budget.

5,0 2 jaar geleden

Pluspunten:

Patch Manager Plus is a notable system that enables automated patching for various operating systems, setting it apart from other solutions in the market. With this tool, managing a complex environment of end-users and servers is significantly simplified. The ability to automate the entire patching process, even for a month's worth of patches, is a particularly useful feature that is easy to use.

Minpunten:

While Patch Manager Plus offers helpful support to address any issues encountered during the system setup, the integration of the tool into your existing environment can be somewhat challenging due to limited documentation. My personal experience has been positive overall, although I did face some difficulties with this aspect.

Reactie ManageEngine

vorig jaar

Thank you for the positive review! We appreciate your feedback on the documentation and would ensure that it is improved. If you've any queries, please reach out to: [email protected]

Luke
IT infrastructure Specialist in VK
, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Great deal for the money

5,0 7 jaar geleden

Opmerkingen: Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Pluspunten:

Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Minpunten:

While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Reactie ManageEngine

6 jaar geleden

Hello Luke, Greetings from ManageEngine. We're glad Patch Manager Plus worked well for you. We are sorry to hear about your experience with UK support time. We do have a team exclusively working in the UK time zone to address tickets. Patch Manager Plus is now brimming with a lot of features to enhance your patching process. Do let me know if you'd like to have a personalized session briefing you about the enhancements. If case of any queries to be resolved, you can let me know or drop in mail to [email protected].

Philip
IT Support Technician in VS
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Superb

5,0 vorig jaar

Opmerkingen: Really wonderful service! Very intuitive interface, and it does what it says it does. Very powerful, too, as you can patch thousands patches. Management of devices is also very well-laid out.Installation of the agent is less intuitive. However, they have very clear documentation. Furthermore, and probably more importantly, their customer service is top notch. For every question I had, the customer service, the tech support, and the whole team was responsive, quick to respond, even with a “We’ll look into that.” Furthermore, their answers were informative, clear, insightful, and, above all, worked! Their team is robust and through.Ultimately, I am very happy with this service, as almost everything we wanted it for has worked perfectly, and the people who support its users are friendly, helpful, and diligent. Highly recommend.

Pluspunten:

Very intuitive interface, powerful, well-laid out.The Customer Service and Tech support is Top-Notch! Very responsive, quick to respond, and their answers were informative, clear, insightful, and, above all, worked!

Minpunten:

Installation of the agent is not very intuitive. However, again, their tech support is fantastic, and every question I had they answered and helped me through to get me to the solution.

Valente
IT Operations Manager in VK
Hoger onderwijs, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Efficient patching and endpoint compliance auditing

5,0 5 maanden geleden

Opmerkingen: Excellent customer support and comprehensive patching.

Pluspunten:

Automated Patch Deployments: You can automate the entire patch management process, including scanning for missing patches, testing, approval, and deployment. This saves time and ensures hassle-free patching.

Minpunten:

remediation of agents that have not configured correctly can be tricky.

Andrew
Director of Technology in VS
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A simpler life

5,0 5 maanden geleden

Pluspunten:

I love that I can automatically approve and push out updates - in many ways, a true 'set it and forget it' application. Although I do I check in frequently to make sure our organization is in good shape.

Minpunten:

There are a few places where the vocabulary is not the clearest, but generally speaking that's about it. Works very well and works across all platforms.

Troy
IT Specialist in VS
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Patch Manager Review

4,0 5 jaar geleden

Pluspunten:

The software is much better than WSUS. The company is on top of updates and making sure that the latest Microsoft updates are available.

Minpunten:

The lack of understanding how the program works from their support. Many times we would call in and their support would give help that was not relevant to our Cloud Hosted product.

Reactie ManageEngine

4 jaar geleden

Hello Troy, We apologize for your experience with our support. I'll pass your feedback to the support team and ensure it is further improved. In case of any future feedback, you can write to us at [email protected]

Andrew
IT Administrator in VS
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Great patch management system!

5,0 5 maanden geleden

Opmerkingen: I really enjoy the experience with Patch manager and we plan on keeping the product going forward.

Pluspunten:

I really like the patch management system overall. Its has helped us patch machines for all non-microsoft products, as well as replaced our windows update service as well!

Minpunten:

The only real negative is that if you do too much at once, the patching really slows down. But its not a big deal - you can work around it.

Hugo
IT Specialist in Mexico
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Works but is not a perfect suite

4,0 3 jaar geleden

Opmerkingen: Patch all third-party applications and Windows update is easy.

Pluspunten:

Easy to set up, customize and deploy. Control over the devices and their pending updates.

Minpunten:

Online help is not too clear. Apply the missing patches and restart devices are not working if the user is not signed in. We can't deploy overnight. Drivers need to be applied from the manufacturer website because this software uses Windows update driver database.

Reactie ManageEngine

2 jaar geleden

Hi Hugo, Thank you for your feedback, we will take it to the concerned teams. In case of further feedback, do write to [email protected]

Chris
Systems Administrator in VS
Bankwezen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ManageEngine Patch Manager Plus

5,0 8 maanden geleden

Pluspunten:

ease of use, support, and using it to manage our third party applications

Minpunten:

There is nothing that I don't like.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Excellent Patch Manager

5,0 4 jaar geleden

Opmerkingen: We're still in the trial, but so far this has been a vast improvement over our last Patch Management software system. Decided after 1 day of the trial that we will be purchasing.

Pluspunten:

Impressive feature set, and hugely flexible configuration. I'm pretty sure this software could be configured to automate patch management in any environment, no matter how obscure the requirements. ManageEngine provide a free one-to-one demo session for all new customers - covering any and all aspects of setup and use. 24 hour support through live-chat facility hosted system available, meaning rapid installation, and no server requirement huge range of 3rd party apps can patch drivers, and even (some) 3rd party a/v definitions

Minpunten:

Struggling to think of any weak points. If anything, it would be the time it might take to fully customise the solution to your needs - but that's simply a consequence of such a vast feature set.