Helpt Nederlandse bedrijven al 15 jaar
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Over PayPal

PayPal helpt meer dan 17 miljoen bedrijven met betalings- en kredietoplossingen.

Meer informatie over PayPal

Pluspunten:

The ability to transfer funds and send payments is important. Good user interface and good easy usage.

Minpunten:

Asking clients to do this is embarrassing and it seriously impedes cash flow. It makes paypal a bad option for firms who only use it sporadically.

Beoordelingen van PayPal

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,3
Functies
4,6
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,8/10

PayPal heeft een totaalscore van 4,7 van 5 sterren op basis van 24.893 gebruikersreviews op Capterra.

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Reviews filteren (24.893)

Cassidy
Artist
Geverifieerde LinkedIn-gebruiker
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

PayPal Review

5,0 vorig jaar
Bijschriften in het Nederlands beschikbaar in de videospeler
Julian
Salesmanager in Nederland
Basis- en voortgezet onderwijs, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Paypal veilig en makkelijk

5,0 vorige maand Nieuw

Opmerkingen: Goed in het algemeen

Pluspunten:

Het voordeel is dat je als gebruiker en beheerder verzkerd bent voor je betalingen

Minpunten:

Klantenservice vind ik wat lastiger om te vinden

Oktay
Directeur in Turkije
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Let Op!

1,0 11 maanden geleden

Opmerkingen: Als mensen met creditcard betalen aan PayPal. Heeft PayPal niets te zeggen en kunnen mensen zijn geld als nog terug vorderen. Dus PayPal zeer slecht geregeld en niet te vertrouwen.

Pluspunten:

Die hebben ze niet! Alleen geld innen kunnen ze.

Minpunten:

Niet goed geregeld! Niet te vertrouwen. Kunnen niet waarmaken wat ze beloven.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ideaal voor transacties in het buitenland

4,0 4 weken geleden Nieuw

Opmerkingen: Zonder extra kosten of gedoe transacties met andere ondernemers doen, rechtstreeks, veilig en vertrouwd.

Pluspunten:

Ik heb het voornamelijk gebruikt wanneer ik zaken deed met andere ondernemers in het buitenland. Dit was een fijne, snelle en handige manier om rechtstreeks betalingen te doen. Ook is verificatie fijn zodat je veilig handelt.

Minpunten:

Zelf gebruik ik het te weinig tot nu toe om er een nadeel over te vinden.

Tufik
freelancer in Nederland
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

pay pal gebruiken

5,0 11 maanden geleden

Opmerkingen: ik kan 5 steren geven...ik hou van paypal.

Pluspunten:

makkelijk ,snel and veilig om te gebruiken .. je kunt van e-winkels kopen met nul problemen ,je kunt geld van of naar jouw bankaccount overmaken en dat te makkelijk ..ik gebruik paypal voor bestaling online.

Minpunten:

ongeveer zijn er geen problemen , alleen taal veranderen is een beetje moielijk.

Myrthe
Myrthe
Founder in Nederland
Geverifieerde LinkedIn-gebruiker
Mediaproductie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Duidelijk overzicht

4,0 vorig jaar

Pluspunten:

PayPal geeft een duidelijk en helder overzicht in een oogopslag.

Minpunten:

Niet altijd even duidelijk hoe bepaalde dingen werken en hoe je dat kan oplossen.

Roel
calculator in Nederland
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

gemakkelijke software voor betaling

4,0 11 maanden geleden

Pluspunten:

paypal is een makkelijke software om te bruiken bij betalingen. paypal wordt wereldwijd geaccepteerd als betaalsysteem en is gemakkelijk te koppelen aan je bankrekening

Minpunten:

nadelen zijn er eigenlijk niet te vinden aan paypal. het enige is dat je een wachtwoord moet onthouden om op je account in te loggen.

Martin
Martin
Owner, Chief Developer in VK
Geverifieerde LinkedIn-gebruiker
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Probably the de facto payment system of most small businesses

5,0 2 maanden geleden Nieuw

Opmerkingen: My overall experience with PayPal is extremely positive. So far I've had no problems using PayPal as one of my payment providers

Pluspunten:

The huge range of features available for business owners. Customised invoices and receipts; fast payments; fraud detection.

Minpunten:

It can be a bit overwhelming the first time setting up PayPal for a small business. Not knowing which is the best option to go for and how to set it up initially can take longer than you might expect from the adverts.

Abele
Owner in Singapore
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Industry leading payments and protection with PayPal

4,0 vorige maand Nieuw

Opmerkingen: PayPal has always been fair and transparent with their policies, although they do love to make changed to their policies and not make it abundantly clear how these policies are applied. Furthermore, policies are not identical throughout regions, so at times even PayPal customer service is confused. Whenever we reported issues to them, they were always polite and accommodating to a certain extend.

Pluspunten:

PayPal is excellent is processing our online payments with a reasonable rate per transaction. Customers trust PayPal as their payment platform and as a result, we see an uplift in customer trust when they buy from us for the first time. PayPal is also industry leading in terms of international payment handling and protection both buyers and sellers.

Minpunten:

Although PayPal "supposedly" protects it's users, it often is a tug of war in terms of proving that everything is done EXACTLY according to their stipulated terms and conditions, even if this is not the default option that is presented to buyers and sellers. This often means that you will have to learn the hard way on how to protect your store from fraudulent claims, even if you think you have done everything by the book. Additionally, PayPal does not offer free refunds anymore. So if you dont trust the transaction, you're still forced to send it out or be forced to pay PayPal's fees.

Wendell
Wendell
Owner/SEO Specialist in VS
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

A Decent payment processor, an even worse financial institution

2,0 2 maanden geleden Nieuw

Opmerkingen: Paypal was the second processor my agency used and they were very good for a while but the customer service started to go south and there was a push for them to have the same or similar functionality to banking institutions, the entire experience of using Paypal become a pain

Pluspunten:

Easy setup, transparent fees. Before they got into the banking space they were a solid merchant processor

Minpunten:

Customer service, it is next to impossible to get even a live chat going when you have an issue with your account. The UX is clunky and hard to update personal information.

Mike
Editor / Producer in VS
Entertainment, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Paypal is a great platform for buying and selling.

5,0 2 maanden geleden Nieuw

Opmerkingen: I have been using Paypal for years as both a buyer and a seller. Starting back in the day with Ebay and now from many of my own ecommerce stores.

Pluspunten:

I love the fast processing of payments and the user friendly platform. Love how so many places do accept it as payment and many seller stores offer it.

Minpunten:

Fees can be annoying so that's the biggest con as a seller. Certain places still do not use it and that is also a downside.

Krystin
Integrative nutrition health coach in VS
Alternatieve geneeskunde, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

PayPal is priceless! Efficient & simple. Must have for Small businesses!

5,0 vorige maand Nieuw

Opmerkingen: I’ve honestly have had an incredible, simple, effective experience with PayPal. I was lost when it came to tech but I knew I had a good experience with PayPal as a user so I immediately got it for my business and I was soo relieved it was easy/simple to use! It’s helped me take my small business to the next level! It’s safe, I never worry about my data or my clients data, fraud or anything. I’ve easily integrated PayPal into my other systems, like calendly and my website. Invoices look so professional and are so organized, which helps with tax season! It’s not expensive, it is fair pricing, unlike other systems I looked at. PayPal is always innovative and upgrading so I know my business can grow with the trends, even be ahead of the trends. As my business grows larger, PayPal has all the tools I need to assist it’s growth. PayPal is priceless! I feel like PayPal just gets me and my small business.

Pluspunten:

The ease of use attracted me most. I’m not tech savvy at all but I was able to quickly figure my business PayPal. I can integrate it into my other software and that’s been extremely helpful. Having PayPal has made things so much easier for me, I never have to worry about payments, security, etc., because PayPal is on top of it all. The fact that it’s easy to use makes it priceless!

Minpunten:

There’s not much I don’t like about PayPal, The only thing I wish they had was scheduling so I didn’t have to have calendly.

Lily
Owner in VS
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Small Business MUST

5,0 2 maanden geleden Nieuw

Opmerkingen: Smooth sailing and effortlessly symbiotic. PayPal is an incredible platform.

Pluspunten:

PayPal makes accepting payments online automatic for small businesses. Without it, I would be stuck dealing in cash--and who uses cash nowadays? To have a functioning business in the 21st century is practically synonymous with using PayPal.

Minpunten:

The only pitfall is that the system could use an aesthetic update, which is a very minor flaw and quite possibly just personal preference.

Shamika
Owner in Puerto Rico
Logistiek en toeleveringsketen, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

PayPal is Great for my Small Business!

5,0 vorige maand Nieuw

Opmerkingen: I’ve enjoyed PayPal these last few years and my customers find the invoice feature convenient, professional and easy to use. PayPal pays instantly with the invoice feature and gives instant notifications for payments.

Pluspunten:

Most of my customers pay online through the invoicing feature with the debit/credit card option. This is convenient for them and I receive the payment instantly! I also have the card reader through Zettle which also deposits the payment into my PayPal but I usually get the payment the next day. The invoicing feature with PayPal is the quickest way to receive payment and it’s free to use!

Minpunten:

PayPal charges fees, but it’s still the least expensive of all the companies I’ve used.

Andrew
Andrew
Owner / Field Technician in VS
Geverifieerde LinkedIn-gebruiker
Computerhardware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

PayPal a secure and fast way to do all your online purchases.

5,0 vorige maand Nieuw

Opmerkingen: Positive for the most part, since PayPal is known for its secure way of making purchase online.

Pluspunten:

Secure, fast and easy way to perform online purchases across so many online sites and vendors, for your business and personal needs

Minpunten:

The lack of more customer support is missed, emailing support is not the best way to resolve transactional issues, where is much faster to speak to someone to resolve issues over the phone, then it is when you have to wait for an email reply from support.

Yelle
Yelle
Co-founder & Brand Strategist in VS
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Useful but undifferentiated

5,0 2 maanden geleden Nieuw

Opmerkingen: Overall I feel safe storing my info with PayPal and I trust them since they've been around for a while.

Pluspunten:

It's easy to pay and get paid with PayPal. I most like being able to store my information like my address and credit card for easy checkout from an online shop. I also like that I can pay someone's invoice by logging into PayPal.

Minpunten:

PayPal used to be the only way to safely store your credit card and address online. These days there are so many other options like Google and Apple saving everything on your devices. I am trying to think about why I ever do use PayPal which leads me to think about whether it needs to differentiate itself in some way.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Honestly the most amazing electronic payment method out there

5,0 2 maanden geleden Nieuw

Opmerkingen: Awesome

Pluspunten:

The best part of Paypal is the fact its global, and safe.

Minpunten:

No complaints at all, its good as it is but if there's any way to make it better please, by all means

Francisco
CEO in Spanje
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

The payment method that sells best

5,0 3 jaar geleden

Opmerkingen: We are using Paypal since at least 10 years in many projects, and always it's a win-win combination due to his reliability, as a customer and as a buyer

Pluspunten:

We have several payment methods in our website, but PayPal is, with a great difference the preferred by our all customers. Even myself prefer this in my personal bougths. It gives a great security perception to the final customer because there is no need to give your credit card data. Recently it has launched a new prestashop checkout module which integrates even a lot of new possibilities to local providers, this, helps a lot again the security perception to the customer Also the security policies to the buyer, also give them an additional security layer with free returns, claims center...

Minpunten:

The only one cons I can find to PayPal is his fees. It's more expensive to any other payment method. They're the best and get this advantage is his own profit

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Uitvoerende kunsten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

PayPal easily connects our non profit business with donors.

5,0 3 jaar geleden

Opmerkingen: For anyone trying to solve a purchase/payment problem without having a formal bank arrangement, this is a great solution. And its software can be included with almost every POS system we looked at.

Pluspunten:

We needed away for our non-profit fundraising arm, which is separate, to sell product and collect funds for their initiatives, but with a paper trail that helps us document those donors and their activity. PayPal was very simple to integrate into our point-of-sale system, like it literally took one minute. The reporting and transaction history is thorough and allows for refunds, shipping, and every kind of documentation we need.

Minpunten:

The portion that PayPal takes per transaction is a little high, for us, but we do see the value. It would be helpful if the organization (vs. a person) could have a log in, maybe with multiple users.

Abin
Administrator in Canada
Vermogensbeheer, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An amazing Platform for all types of transaction

5,0 vorig jaar

Opmerkingen: The experience from using PayPal has helped in understanding how secure it is to use a mediator like PayPal because of its best in class protection towards safe guarding the personal data and ensuring the wallet is safe. I enjoy the feature of adding USD to the wallet and thus helping to save on forex and conversion rate. These days the PayPal recognizes the device that’s being used and help in making seamless transaction without the need to verify over and over again . Upto date transaction records and easy to track the transaction makes it a tool for record keeping. Further, a lot of institutions are enrolled and are using PayPal making it global these days for buying and selling and accepting the proceeds through PayPal, and further sending and receiving money through banks. Overall, PayPal is one of its kind and best in class which is meant for the present days for both individual and business alike.

Pluspunten:

Paypal is an user friendly and secure Plato for. which helps in navigating through and understanding the various features provided easily. The processing speed of transaction is so quick and instant. The facility to add various credit card providers and highest security measures will definitely make it a plus to rely on this platform without a second thought. Customer service is excellent that they work with us to resolve issues in a timely manner respecting the time of the user. Further, various currencies could be added to the account thus helping us to store the currency and use when we want without having the forex exposure affecting in the transaction.

Minpunten:

The software is so amazing that i don’t see anything that seems like a drawback, one reason is PayPal is evolving as they constantly add features which are meeting and matching to the current trends and needed for the present technologically reliant economy.

Mark
CEO in VS
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

when it comes to pay and get paid online ,PayPal is the faster, safer way

4,0 5 maanden geleden

Opmerkingen: Overall I enjoyed using Paypal and so far I had no problems at all ,I recommend this to my friends because it is the most reliable option when it comes to online money transfers.

Pluspunten:

The ease of use and access.adding crypto currency options.the controlling of the transaction with the ability to view the history with up-to-date information.

Minpunten:

Paypal app on IOS has some serious problems.People can also be blocked by PayPal without warning, and they can freeze and hold money from that account, which is inconvenient for the user.

Monique
Web Designer in VS
Online media, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

A great tool for any size business, but also for the average Joe to send money to a friend for tix.

5,0 4 jaar geleden

Opmerkingen: My overall experience with PayPal as a buyer is very positive. I am happy that it is easy to use and I am protected. As a seller/business, my experience is mostly positive. I enjoy the features, the ease, and the trustworthiness as an option to my customers. However, it is difficult (near impossible) to use when you have someone using the PayPal software to get refunds.

Pluspunten:

There are so many pros. I use this software as a business, to help set-up other businesses to accept online payments, but I also use it as a person. Let me explain, I use it to send money to friends to pay for my half of our concert tickets. I use it to pay my mom back for the loan she gave me. My mom uses it to send me money if there are emergencies. One of the biggest pros is that it is easy. PayPal is by far the easiest to use, after it is set-up. You can have all your bank accounts, cards, etc. all in one place. I do not have to have my wallet handy. Checkout is a breeze. It is the same experience across any store, and any place that uses PayPal. As a business, it is trusted, and that is a huge plus. They are hugely protective of buyers, which makes you feel safe using it. Continually, there are tools like invoicing, website button codes, abilities to send reminders, or monthly auto-payment requests. The possibilities as a business and a regular 'person' are endless. I use this software daily. I even sometimes use it as a sort of 'bank account' and use the attached debit card.

Minpunten:

The same thing that is a pro, is actually a con, though from the seller's perspective. Frankly, because the buyer protections are so strict, it can mean that money is taken from your account as a seller, without your consent. It is very difficult to regain that money. A seller must take photos, videos, and keep stellar documentation to protect themselves. The actual process itself is a bit cumbersome and not the easiest to find. A second "con" is the fees. Obviously it costs money to process credit cards, but the fees do get to be a bit excessive. However, they are competitive in terms of how much they charge.

Safiya
Performing artist in VS
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Convenient

4,0 11 maanden geleden

Opmerkingen: I have used PayPal as a consumer and as a business owner. Using PayPal to receive payments for online classes and goods sold online has been convenient but I'm not happy with the associated fees or customer service.Using PayPal as a consumer is also convenient but since it's so difficult to set up I wouldn't recommend it unless you've already created a PayPal account. It's much faster to use an existing debit card or purchase prepaid cards.

Pluspunten:

PayPal is popular among consumers and accepted by major online merchants/businesses. It's convenient to use as a smaller size business. PayPal is secure and works hard to prevent fraud.It's also a safer way to send/receive payments to/from an individual since it is a documented transaction.

Minpunten:

Customer service has to be better. They are in charge of funds and accounts, it should be very easy to get help. Customer service has really hurt my experience with PayPal.Fees and policies should be made very clear. Depositing cash can be costly. Receiving payments can be also.PayPal can freeze accounts and withhold funds.I want it to be more user friendly.Setting up PayPal was more difficult than any account I've had.

Barbara
VP Finance in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy and very secure way to pay online virtually for everything without risk

5,0 4 jaar geleden

Opmerkingen: I work for a global technology business (1,400+ people globally) with presence in multiple countries. We use PayPay on a daily basis for payments and especially, payments for some international transactions.

Pluspunten:

I really like that it is very easy to make a payment and you don't have to worry about your credit card information or bank information being disclosed to unwanted party. Security of payment is really key. Many people or companies avoid online payments as often your credit card information can be accessed by unwanted party who put fraudulent transactions on your credit card or even, bank account. Although credit card companies normally would refund such payment, this would require a lot of work and in case of business, a lot of time of your accountants. Time means money, as accountants can't spend time on other activities. Of course, there are a lot of negative emotions associated with credit card fraud. With PayPal, we don't have to worry about credit card fraud. The credit card information here is very secure. Additional advantage of PayPal is that we can make some payments, especially international payments that can only accept PayPal. Overall, we use PayPal as a business daily and we are very happy with it.

Minpunten:

Overall, I like PayPal very much. I believe that the PayPal provider should think about widening its activity. We do use a lot of check payments and wires. I believe that PayPay should think how to expand its activity for international businesses like our company and develop some initiatives for us, to switch some international wire payments to PayPal.

Yashovardhan
Researcher in India
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Paypal as a digital payment processor

5,0 12 maanden geleden

Opmerkingen: PayPal is a secure, fast and convenient way to send and receive money. For me, it is an easy to use payment method that I can use without having to worry about my credit card information being stolen. I can easily send money to friends or family using the app on my phone and I don't have to worry about the fees associated with sending money internationally.

Pluspunten:

PayPal is a service that allows people to send and receive money online. It is a convenient way to pay for goods or services and can be accessed on mobile devices. PayPal is one of the most popular payment methods in the world. They allow people to send and receive money online, making life easier. People can use PayPal on their smartphones as well as computers with internet connections, making it more accessible than ever before

Minpunten:

What I liked least about PayPal was that it was not accepted by all websites. I had trouble using my PayPal account on some sites because they did not accept PayPal as a form of payment. Also one more downside of PayPal is that it does not offer any rewards programs for its customers.

Castro
IT Consultant in Kenia
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best for Online Money Transfer

5,0 3 jaar geleden

Opmerkingen: My overall experience using PayPal has been awesome. I have managed to do online transactions with people located from different parts of the world. With PayPal, I can now do business with clients from any part of the world as I am assured of instant payments from PayPal.

Pluspunten:

I like how secure PayPal is. This means that your money is only accessible to you and you alone. If anyone tries to log in to your PayPal account, PayPal with alert you immediately and they will even require the person logging into your account to verify themselves. I also like the fact that transactions on PayPal are instant. Once the sender clicks on send, the recipient receives that money immediately without any delays. For users residing in Kenya, PayPal has partnered with Safaricom's M-pesa. This makes it easy for them to withdraw money from PayPal to M-pesa, which is also instant. I also like the fact that I can link my local bank with PayPal and be able to withdraw my money from PayPal to bank.

Minpunten:

What I like least about PayPal is the way they temporarily hold your money for no reason even if it is from a genuine source. This is not good at all. Some times someone might receive money send during an emergency and then PayPal just decides to hold it for 24 hours. I also do not like how PayPal suspends users accounts. If they are to do so, then it would have been good they get enough evidence before closing the accounts. Sometimes these accounts might be closed with money on them. It gets difficult convincing them to give you the money that was saved there before the account was suspended.