Over PayPal
PayPal helpt meer dan 17 miljoen bedrijven met betalings- en kredietoplossingen.
The ability to transfer funds and send payments is important. Good user interface and good easy usage.
Asking clients to do this is embarrassing and it seriously impedes cash flow. It makes paypal a bad option for firms who only use it sporadically.
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Cassidy
PayPal Review
Oktay
Let Op!
Opmerkingen: Als mensen met creditcard betalen aan PayPal. Heeft PayPal niets te zeggen en kunnen mensen zijn geld als nog terug vorderen. Dus PayPal zeer slecht geregeld en niet te vertrouwen.
Pluspunten:
Die hebben ze niet! Alleen geld innen kunnen ze.
Minpunten:
Niet goed geregeld! Niet te vertrouwen. Kunnen niet waarmaken wat ze beloven.
Tufik
pay pal gebruiken
Opmerkingen: ik kan 5 steren geven...ik hou van paypal.
Pluspunten:
makkelijk ,snel and veilig om te gebruiken .. je kunt van e-winkels kopen met nul problemen ,je kunt geld van of naar jouw bankaccount overmaken en dat te makkelijk ..ik gebruik paypal voor bestaling online.
Minpunten:
ongeveer zijn er geen problemen , alleen taal veranderen is een beetje moielijk.
Myrthe
Duidelijk overzicht
Pluspunten:
PayPal geeft een duidelijk en helder overzicht in een oogopslag.
Minpunten:
Niet altijd even duidelijk hoe bepaalde dingen werken en hoe je dat kan oplossen.
Roel
gemakkelijke software voor betaling
Pluspunten:
paypal is een makkelijke software om te bruiken bij betalingen. paypal wordt wereldwijd geaccepteerd als betaalsysteem en is gemakkelijk te koppelen aan je bankrekening
Minpunten:
nadelen zijn er eigenlijk niet te vinden aan paypal. het enige is dat je een wachtwoord moet onthouden om op je account in te loggen.

ZAiN
Overwogen alternatieven:
Payment Processing done right.
Opmerkingen: Easy integration with current e-commerce platforms.Customers shop with confidence knowing that payments are handled by Paypal.
Pluspunten:
With Paypal, my customers shop securely, knowing that they are protected.Paypal integrates with virtually any shopping cart/e-commerce platform.Paypal is the industry standard that is trusted by millions.
Minpunten:
Processing rates are slightly higher compared to competitors.
Akshat
Best Tool for Payment Processing
Opmerkingen: Overall experience is great, Price for the product is fair enough.
Pluspunten:
The application has suitable user interface for both mobile and web applications which makes navigation more easier. Also less charges are offered for transactions.
Minpunten:
Some countries do not support this app, This might be an issue. Rest all is good.
Craig
Account Cancelled - No Explanation
Pluspunten:
it was good when it worked but still would not recommend due comments in cons
Minpunten:
We have had a PayPal account for many years which we used for both business and private use. Recently the account was suspended because apparently we were not meeting their terms of service. The problem is that there is no indication whatsover as to which terms we appear to be breaching so we have no idea what we are supposed to have done wrong or what we need to do to resolve the issue. Could not PayPal at least do their customers the courtesy of explaining the problem?Documents were requested and provided and we then received a message that our account was cancelled due to the unspecified breach. There was a link to their terms of service but having no idea what might be wrong this was useless.To add salt to the wound they then acted like the mafia stating we would receive a message in 180 days explaining how to retrieve the funds in our PayPal account.We believe PayPal has shown itself to be a company with poor communication skills and systems and one that cannot be trusted. If this behaviour does not breach a number of consumer rights, I'd be surprised.
Amy
Overwogen alternatieven:
Great features and a lot of value
Opmerkingen: Overall, I enjoy the service of PayPal. It’s easy to learn and get comfortable with. The App is convenient and simple to use.
Pluspunten:
I enjoy using the App and the ease of syncing the features to my Business website.
Minpunten:
I don’t like the high fees when selling an item.
Neel
Overwogen alternatieven:
PayPal
Opmerkingen: my overall experience with PayPal is great it is easy to work with.
Pluspunten:
What I liked most about this software is that it makes online purchasing easy and time saving.
Minpunten:
What I like least about this software is that they charge a fee on big transactions
Kandyce
PayPal a good service for businesses
Opmerkingen: Using the database helps with filing taxes at end year.
Pluspunten:
The debase ability. The reports that can be generated. The ease of using the tool
Minpunten:
I do t have anything negative to say at this time
Suman
A Popular Online Payment Solution
Opmerkingen: PayPal is a popular and widely accepted payment solution with many advantages, including its ease of use, security, and international support. However, users should be aware of the fees, limited customer service, and other potential issues when using the platform.
Pluspunten:
Wide Acceptance: PayPal is widely accepted by millions of merchants and online platforms, making it easy to use for online shopping, money transfer, and bill payment.Security: PayPal offers a high level of security and protection for both buyers and sellers, using encryption and fraud protection tools to safeguard transactions and financial data.Ease of Use: PayPal is easy to set up and use, with a user-friendly interface that makes it easy to send and receive money, track transactions, and manage your account.Mobile App: PayPal has a robust mobile app that allows you to manage your account, make payments, and send money from your mobile device.International Support: PayPal supports transactions in over 200 countries and 25 currencies, making it a great option for international payments.
Minpunten:
Fees: PayPal charges fees for some transactions, such as receiving money from a sale or sending money internationally, which can be costly for some users.Limited Customer Service: PayPal's customer service can be slow to respond, and the company's automated systems can be frustrating to navigate.Account Freezes: Some users have reported having their accounts frozen or restricted by PayPal without warning, which can be frustrating and disruptive to business operations.Exchange Rates: PayPal's exchange rates for international transactions may not be as favorable as those offered by other payment providers or banks.Payment Holds: PayPal may place holds on funds for new accounts or accounts with a high volume of transactions, which can be inconvenient for some users.
Christopher
The best online transection software
Opmerkingen: Honestly I've had the best experience so far. Even though i still see a few problems that need fixing, but overall, the app is the future of online transactions.
Pluspunten:
We dont need to walk around with money anymore. We can now pay foreign partners quicker and easily by just a click of a button. It does not charge a lot. It works all over the world.
Minpunten:
It still doesn't provide instant pay. I feel its still not save enough because if one gets access to your phone and bank card, then they can take your money.... there should be extra security
Zyra Joy
Amazing Payment Platform
Opmerkingen: As a user of Paypal for over 6 years now, I can say that this platform is one of the strongest Payment platforms of all, they offer a vast array of services that is suitable in this changing world since almost all of the things we do today is on a digital basis.
Pluspunten:
What I like about Paypal is that you can never go wrong in terms of usage, you can get your money in real-time with a minimal amount of transaction fees they will deduct. Personally, I use this in terms of transferring money and in my Payroll payment on a monthly basis. I can link this directly with my bank account and in just a snap of a finger, I can have my funds real quick and pay my bills. Very convenient and you can never go wrong with this Platform.
Minpunten:
What I like least about this software is that they lack in terms of sending or cascading information when they will go on maintenance. No notification prior that they will undergo maintenance on a certain day.

Judy
My Practical Experience with PayPal Software Product
Pluspunten:
Being a multi-purpose/device SSO/OBC login on making online payments, ordering, linking credit and debit cards.
Minpunten:
Nothing to register this far, it has been meeting all it was designed for.
Caitlyn
Overwogen alternatieven:
The Old Faithful Every Man's Payment Processing Service For Businesses and Ordinary People
Opmerkingen: My overall experience with PayPal has been a pretty good one. I have used it for multiple things, as I am sure many people have. It was something I familiarized myself with when I started selling items on eBay, then when I moved on to doing other forms of eCommerce, as well as person to person payments. It has served me very well. As I titled this review, it is the old faithful payment processing platform. Perfect whether you are just starting out in business and need a relatively free platform to process your payments that is compatible with pretty much any type of web hosting platform, or just someone who needs to be able to send and receive payments for on the spot projects. I would definitely recommend PayPal.
Pluspunten:
The PayPal service is very easy and uncomplicated to use. The fast payment processing, invoice creation, and fraud protection, make it a great platform for anyone looking to start out whether it is in person to person business or eCommerce.
Minpunten:
The only cons I can really think of is the fact that sometimes it is difficult to get a hold of an actual human person when you need a problem solved.
Monique
Overwogen alternatieven:
A great tool for any size business, but also for the average Joe to send money to a friend for tix.
Opmerkingen: My overall experience with PayPal as a buyer is very positive. I am happy that it is easy to use and I am protected. As a seller/business, my experience is mostly positive. I enjoy the features, the ease, and the trustworthiness as an option to my customers. However, it is difficult (near impossible) to use when you have someone using the PayPal software to get refunds.
Pluspunten:
There are so many pros. I use this software as a business, to help set-up other businesses to accept online payments, but I also use it as a person. Let me explain, I use it to send money to friends to pay for my half of our concert tickets. I use it to pay my mom back for the loan she gave me. My mom uses it to send me money if there are emergencies. One of the biggest pros is that it is easy. PayPal is by far the easiest to use, after it is set-up. You can have all your bank accounts, cards, etc. all in one place. I do not have to have my wallet handy. Checkout is a breeze. It is the same experience across any store, and any place that uses PayPal. As a business, it is trusted, and that is a huge plus. They are hugely protective of buyers, which makes you feel safe using it. Continually, there are tools like invoicing, website button codes, abilities to send reminders, or monthly auto-payment requests. The possibilities as a business and a regular 'person' are endless. I use this software daily. I even sometimes use it as a sort of 'bank account' and use the attached debit card.
Minpunten:
The same thing that is a pro, is actually a con, though from the seller's perspective. Frankly, because the buyer protections are so strict, it can mean that money is taken from your account as a seller, without your consent. It is very difficult to regain that money. A seller must take photos, videos, and keep stellar documentation to protect themselves. The actual process itself is a bit cumbersome and not the easiest to find. A second "con" is the fees. Obviously it costs money to process credit cards, but the fees do get to be a bit excessive. However, they are competitive in terms of how much they charge.
SARA
Overwogen alternatieven:
Every Artist Needs PayPal
Opmerkingen: PayPal is one of the most well-known services in the world. It has achieved this status for a very important reason - it connects our ability to do business on a global level. You can transfer any currency within seconds. Security is a paramount by protecting both the sender and reciever. The site is user friendly, feature friendly, and accessible to anyone.
Pluspunten:
Paypal is my favorite payment portal. It is possible to link multiple payment types, like debit cards credit cards, and bank accounts. I am able to reach customers who want to purchase a product or purchase music from across the world and I am paid directly to my PayPal account balance. Once the funds are transferred I can transfer them directly into my bank account for no fee and the transfer typically takes a single business day. The user also has the option for immediate deposit via debit card for a small fee. So if you need the funds transferred quickly, PayPal has an option for you. I also use PayPal to send and receive payments from personal sales on Ebay and Reverb. The buyer is protected from fraud and holds funds until the item is received, ensuring that the buyer gets the item and is satisfied. This gives me peace of mind when transferring funds. PayPal is for everyone and you can also send money to family or friends. I have been using it for years and can't imagine not having the convenience of its service.
Minpunten:
Sometimes reaching PayPal directly can take a day or two for complete resolution. So far I have yet to encounter a problem that wasn't resolved within a day.
Ross
Overwogen alternatieven:
#1 solution for non-credit card payments
Opmerkingen: Robust payment solution for both personal and business use. Fast, secure and used widely across the US. Less popular in other countries and has issues with customer support, but overall this is still the industry standard for payments other than via credit cards.
Pluspunten:
I use PP for both personal and business purposes. Personal: 1. Extremely easy to use: simple interface, intuitive functions. 2. Send money to friends, receive money from friends - transferring money among people via PP has become as natural as finding information on Google. 3. Apps are very high quality, stable and reliable Business: 1. Payments collection: PP has a great reputation for use on websites that don't instill a lot of confidence. Which is basically any website that is not Amazon, Walmart and maybe a few others. My business falls into the category of "unknown", which automatically makes customers reluctant to pay with a credit card. PayPal is the way to go, about 60% of all transactions on my website are done via PP. 2. Invoice functionality is great - especially with the reminder feature. 3. Even for people who don't have PP, it offers an option to pay w/Credit Card through the PP interface. 4. Integrations with other services (besides Venmo) are great. For example, integration with Woocommerce / Wordpress. 5. The option of a credit/debit card is fantastic.
Minpunten:
1. Customer support is terrible. Usually everything goes great, but if there's a problem - good luck trying to get it resolved. If Amazon is around 10 on the customer support scale, PP is closer to 2 or 3. 2. PP is not popular in other parts of the world besides the US, which makes it difficult to have business with other countries. For example, it would be almost impossible to pay an Easter Europe freelancer. 3. Business reporting is buggy. The reports seem to be disconnected from reality or just don't show the needed info. 4. Some features on the website are buggy or lacking, for example transactions search: you can't just search by a sub-string of a keyword. First, you need to select a category (first name, last name, email, etc), then you have to write the whole term. Unnecessarily cumbersome and so 2001. 5. Zero synergies from Venmo integration. You'd think that owning Venmo would make it easy to use the same login and other features across the two products. Wrong - those are still two separate services with no cross-integrations whatsoever.

Candace
12 years and still loving it!
Opmerkingen: I cannot say enough good about them. They have always been accurate, they have always backed me as a customer, they have always solved my issues while on the phone with me.. it has never taken more than one call to get answers. I have used them for 12 years and continue to love the ease of the sotware.
Pluspunten:
I have been using PayPal as my primary method of receiving payments from clients for 12 years. The ease of use is incredible. My favorite thing about it is that it doesn't take long for the money to drop into my PayPal account once it has been sent. It is truly received within minutes! The other thing I love about it is when there is a problem, such as something I canceled still withdrawing money from the account, PayPal gives me the money back immediately and tells the person who did it to prove they were allowed to. Traditional banks go through an entire chargeback claim and it can take weeks. With PayPal it is while you are on the phone. They call it a provisional credit, while they investigate. They stand behind their customers! I have also used their credit card collection machine. It is a small device that attaches to my phone when I want to take payments, such as for goods at a craft fair). People can use their payment account or use their PayPal debit card to pay. The transaction goes through smoothly and I am not beholden to credit card processing companies for crazy fees. Paypal is much much less expensive.
Minpunten:
On very rare occasions it will go down. I think maybe 5 times in 12 years it has happened to me. When it happens money cannot drop in or be sent out, so you are stuck waiting till they fix the problem before you can conduct business. However, I have never known it to take more than a few minutes to get it done. It doesn't happen much now, but a few years ago it was something I did not like. Also, the software is fee based, so there are charges for money coming in and money going out. That is no fun.

samuel
Convenient & Widely Acceptable Online Payments System but...
Opmerkingen: No doubt, PayPal is a very convenient payments system available on the internet. With easy integration with valid credit card, users can easily make payment for any service that accept PayPal payment, send money to friends and family, and transact with online vendors all over the world. As a user since 2014, i will gladly recommend PayPal for anyone, especially for Freelancers that sell their products and offer services online which will help them receive their payment at ease, but the payment receiving feature needs to be available for their country.
Pluspunten:
One of the biggest advantages of PayPal is the easy online payments system which is widely accepted by online vendors, big e-commerce stores and other businesses. PayPal allow users to send out money and also receive payment, which made it easy for two individuals to carry out business transactions or send money as a gift to friends or families. One of the best features of PayPal is the easy integration with user’s Local Bank Account; users can link their Credit Cards to their PayPal account, make transactions with PayPal and get debited on the Bank Account. Another advantage of PayPal is the security, they takes security tightly, secure logins like 2FA to prevent user’s from hackers, also each transactions are monitored and any foul suspect will result to cancellation and account will be limited for verification. PayPal has also helped me from scammers and getting out of bad deals, they have a good refund policy that help buyers get their money back easily if the deal goes wrong. Other advantages are keeping of all general transactions histories which can be easily printed and a straightforward user interface which makes it easy to use and understand. PayPal have a mobile app that makes PayPal easier to use, the app is available on both Android phones and iPhones; all online functions are available on-the-go.
Minpunten:
Even with the good reputation online, PayPal can be very frustrating with different disadvantages. A major problem with PayPal is the customer support, contacting those guys can be very frustrating, using the email takes forever before they reply, calling their mobile phone takes time before you’re connected to available support which is very expensive since it’s international call. PayPal really needs to improve their customer support and at least be less aggressive with rules, which is another problem with PayPal; example of the limitation of accounts on slightest things, even though security is important to make users safe on the internet, PayPal however takes security a little too much, a simple change in account’s activities can result to limitation of user’s account which can only be resolve with ID verification and reviews. Another con to PayPal is the limitation of some countries from having full access to their services, my country in particular can only send out funds and pay for services but we can’t receive funds, which aren’t good for business, I have to find alternative to receive payments online. The last one I can think of is the transactions fees, unlike other competitors; PayPal doesn’t have stable fees, sometimes PayPal can charge up to 50% of total transaction amount, which isn’t encouraging.
Michael
Simple payment provider, but with some limitations
Opmerkingen: In general, we are nevertheless satisfied with PayPal. The service offers numerous payment methods (depending on the country) such as PayPal, credit card, bank transfer/Klarna, etc. The fees are higher than with other providers, but the service (especially the PayPal Express Checkout button) is simple and easy to set up - even for the inexperienced users with a little training.
Pluspunten:
Signing up for PayPal Business is very easy, you have to provide some information about the business (owner, address, ownership shares, etc.) and you are ready to go. PayPal Business can be connected to existing shop solutions, or you can create a "PayPal Checkout" button yourself. We only wanted to sell one product, so we chose Paypal because of the Express Checkout button. With simple clicks you can specify design, price, VAT, etc. and receive a code snippet which you can easily integrate into an existing website. The PayPal dashboard shows all the information about orders, allows you to add tracking information, etc. Transferring the amount to your own bank account is also very easy. PayPal is offering a community support centre where you can find answers to almost any question you might have when trying to get started with PayPal Business.
Minpunten:
As simple and popular as PayPal is, some things were incomprehensible to us: - Getting started: even though PayPal offers extensive documentation for developers, it is hard to find your way around as a beginner at first. PayPal could be interesting especially for people who don't want to invest in a real shop and want to add a payment option for e.g. 2-3 products on their website with a few simple steps. Nevertheless, we have struggled with some problems (see below). - Sandbox mode: this is a test environment which allows to test payments etc. How to exit the sandbox mode when creating the "code" was not properly described anywhere. In the sandbox mode, we were also unable to test whether buyers receive confirmation emails on the payments (this is also not described anywhere else) and what these look like. - Blocked balance and tracking: PayPal blocks the paid money at the beginning, because PayPal wants to make sure that we are serious sellers. This is also ok. By providing the tracking information, the money is released within 1-2 days. We shipped via DHL, but DHL is not supported by PayPal as a parcel service, so we had to specify "Other" -> "DHL" (entered manually). However, the buyer received an email with the tracking number which was sent by "Other", which caused confusion among consumers. - Support: the support usually answered our mails only after 1 week and without mail with added value. The mails were standard answers.

Kidhogwa
Paypal can be annoying, tough it's still the best
Opmerkingen:
would still recommend PayPal to everyone because you really don’t have any other options out there better than PayPal.
I think PayPal knows this and that’s why they don’t care to make adjustments.
I read somewhere that if you plan to travel or are changing the device you usually login with to PayPal, you can write to PayPal and explain this but I'm not sure if this works though. Maybe they could still ask to verify whether its truly you that is making the request.
Pluspunten:
PayPal is the biggest online money transfer which makes it my best choice because I work with a number of people from almost every corner of the earth. I love Its invoicing software. It takes away the hassle of creating invoices. The mobile card reader is great too and I use it with my Mpesa to make payments when I'm in Kenya. In this part of the World where other online payment systems are so inefficient, PayPal is such a life saver. The shopping cart, the instant payment, the simple click and send, PayPal is simply awesome. It would take me a whole day to write about the wonderful features of PayPal but it would equally take me the same time to write about cons.
Minpunten:
I think its crazy to have your account limited or locked just because you have changed your IP address or you have changed your location. PayPal annoys me by thinking that people must use the same device to login to PayPal all their life if they are to continue smoothly running their account. If you travel to another country or log into your account with another PC, your account can be limited. I know someone whoose account was locked with $5000 in it. Its been 1years since this happened and PayPal has never resolved the problem. Yes they restore your account after verification but most of the time it takes them long to restore it yet its a hassle that can be avoided. What is worse is that I have seen many people complain about this for some time now and PayPal hasn’t done anything about it.
Nathan
A Good but not so good feature
Pluspunten:
Paypal is one of the most well known payment processor services out there. Having used it for over 7 years now, there are some good things and some not so good things. 1) The ability to accept payments from almost anyone with a card. Paypal has been doing peer to peer payments for a long time now as well as business payments. Its very easy to set up an account and start receiving payments from anyone with a card. 2) Privacy when making payments -The ability to make payments knowing that your card information will not be shared with another party when making payments is just great. It adds a layer of privacy that is second to none. 3) Receiving payments - Paypal has always served as a second account of sorts for paying and receiving payments. Being able to send a request for payment and having that payment come in without lifting a finger or setting up complex accounts is always a huge plus, especially when you can withdraw that money to a bank account and actually use it! 4) Payment disputes - Paypal's payment dispute center is a service I have used many times over, the ability to resolve conflicts over service or payments within a controlled area is very helpful for someone who runs a business through Paypal or makes frequent payments. It is probably one of their best services
Minpunten:
But not all is rosy, Paypal has over the years buffled me with some extreme challenges. 1) Unnecessary Account blocking - If Paypal suspects any suspicious activity on your account, they can block it without warning you. This happened to me once when I logged in from another IP address (was traveling at the time) and I had to wait 6 months to get any payments. 2) Support is not always helpful - While Paypal has many avenues to handle payment issues and disputes, their support center is not helpful when it comes to general account information and issues. Sometimes you have to read online to find a solution because their support can take anywhere from 7 days to never responding. 3) Using Paypal is risky. As a payment processor it is ok, but keeping money in Paypal for any reason can be risky as mentioned before issues like accounts being blocked, chargebacks and refunds can put your account at risk. For example, if you have 2 or more payment disputes, your account gets "reviewed", part of me feels like Paypal functions like a bank versus just being a payment processing service. While I do think it is great service for making payments, the jury is still out on the receiving payments bit. My personal experience with Paypal has been "meh", I feel it is a necessary evil to get payments made and received but since there are very few other services that can match the features that Paypal has, it remains the one I use the most.
Beth
Well, there's good and there's not so good
Pluspunten:
PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons, but I will say that the response time is fast, even if it's not what you want to hear. They don't bombard you with tons of emails. You have business and personal accounts to choose from and then can link your bank accounts to the card, so that if you're using it and it runs low, it will draw from your backup cards. Well, in theory - because I tried that the other day and it didn't work, which I'll mention in the cons as well. Yes, there are fees, but thankfully lower ones than for instance you'd see with a regular credit card. As a freelancer, it's a good method to use for transfer of payment for my services from different companies and individuals. Overall, I think it's OK, but there are some drawbacks I'll address below.
Minpunten:
I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller, he did not refund my money. In contacting both eBay and PayPal I got the runaround and eventually no money was ever returned. Another time, GoDaddy charged my account for web services on a renewing bill that I was unaware was going to renew without my approval (because I had planned to move providers). I contacted PayPal and put in a request to review this transaction because it was not authorized by me, and they determined the charge was "just fine" and no funds were returned to me and I am now stuck with GoDaddy for another year. So that kind of makes my experience with PayPal a little bitter. Apparently anyone can just take money and they'll do nothing. I also mentioned that having a backup card matched to your PayPal card will pull money from the account if you use the PayPal card and don't have enough in your account to cover the costs. I had left my credit card in the back pocket of my jeans after putting gas in my car and was out and tried to use my PayPal card and it didn't go through, despite having linked my accounts to PayPal. So, another bitter experience. If you want to get your money any other way than through the card they provide, it takes time to transfer funds or get a check. Also you can only go back so far in time to review transactions on your card. I was recently trying to find an account history for 2014 and there does not appear to be a way to access that information. And if I'm not mistaken, I believe eBay and PayPal are severing their love connection at some point and PayPal may not be the golden child of payment methods anymore in the the not-too-distant future, which could potentially bump it from the top of the heap as the most frequently used payment service eventually.
Geverifieerde reviewer
PayPal delivers smooth payment processing to individuals and businesses
Opmerkingen: Overall, PayPal does make it easy for individuals and businesses to pay and get paid online. There are new ways introduced to quickly get paid, which is great. The user interface has been constantly improved, new features are rolled out in different phases with a lot of testing but there are also things that can be improved. I feel that there hasn't been enough innovation at PayPal. That combined with more strict policies and doubtful practices towards businesses in certain industries, make me feel like PayPal doesn't really care too much anymore about small players (small businesses and solo entrepreneurs). I hope that changes in the future, because once upon a time PayPal was a pioneer that helped pave the way for entrepreneurs to start doing more business online, worldwide.
Pluspunten:
I've been using PayPal for 15 years, both personally and through my business, and have been a happy customers for most of this time. The strength of PayPal is that it's very easy to send & accept payments once you got your account set up. Subscription management is easy, which was a plus for me as I sold a lot of subscription-based products and services. Overall it's a platform that is modern and solid. That's why it's trusted by so many consumers.
Minpunten:
The platform itself is good. It's modern, secure and very solid, but in my opinion it's also missing some advanced features that new platforms have. There should be more innovation. A good example is that I think we should be able to accept multiple mobile payment solutions through PayPal as well as support for multiple cryptocurrencies. PayPal has some catching up to do if it wants to stay on top of the business. The support teams also should care more about working together with businesses, instead of sending canned responses and not being helpful.