--- description: Ontdek de plus- en minpunten van Userpilot en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userpilot - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer success software](/directory/30961/customer-success/software) > [Userpilot](/software/179187/userpilot) # Userpilot Canonical: https://www.capterra.nl/software/179187/userpilot Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/179187/userpilot?page=2) > Userpilot helpt teams voor producten, UX en klantsucces de acceptatie van gebruikers te vergroten door middel van gedraggestuurde productervaringen. Zonder codering. > > Oordeel: score van **4.6/5** door 57 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Userpilot? Teams voor producten, UX en klantsucces. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 57 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Userpilot - **Locatie**: HENDERSON, VS - **Opgericht**: 2017 ## Commerciële context - **Beginprijs**: US$ 249,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Aanstellen (van personeel) - Accountbeheer - Accountwaarschuwingen - Activiteiten volgen - Activiteitendashboard - Analyse van gebruikersonderzoek - Bruikbaarheidstests - Content maken - Contextafhankelijke richtlijnen - Enquêtes en feedback - Gebruikers inwerken - Gebruikerstrajecten - In-app training - Klantenbinding - NPS van klanten - Rapportage en analyse - Selfservicetools - Third-Party Integrations - Volgen en analyseren van gebruik ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer success software](https://www.capterra.nl/directory/30961/customer-success/software) ## Gerelateerde categorieën - [Customer success software](https://www.capterra.nl/directory/30961/customer-success/software) - [DAP-software](https://www.capterra.nl/directory/31638/digital-adoption-platform/software) - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) ## Alternatieven 1. [Product Fruits](https://www.capterra.nl/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [Lucky Orange](https://www.capterra.nl/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [UserWay Accessibility Widget](https://www.capterra.nl/software/218549/userway) — 4.9/5 (328 reviews) 4. [Adobe XD](https://www.capterra.nl/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 5. [Lyssna](https://www.capterra.nl/software/178766/usabilityhub) — 4.6/5 (86 reviews) ## Reviews ### "Increases engagement" — 4.0/5 > **Daniel** | *14 oktober 2020* | Kleding en mode | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good. You can create custom flows based on segments of users so that different people have different experiences based on their previous actions or the metadata that you have attached to them as a user. > > **Minpunten**: There were some glitches and times when it would freeze up and you have to redo your work. Userpilot is a relatively young company so I would imagine that these will continue to be ironed out. > > I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the user journey through their guides and then with the $$ we had left over (Userpilot is cheaper than Pendo) we were able to get mixpanel and world class analytics. ----- ### "It's easy to set up and use Userpilot." — 5.0/5 > **Atour** | *4 november 2022* | Research | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding elements.Customer service at Userpilot is excellent. Whenever I encounter a problem, they are excellent at providing speedy and highly tailored remedies.Because of Userpilot's user-friendly interface, even beginners may create and share their own service engagement sequences. > > **Minpunten**: Regarding analytics features, Userpilot isn't the best. I must employ integrations if I want to maximize the potential of your customers.However, Userpilot also doesn't offer adequate integration possibilities. But if I stick to Amplitude, Google Analytics, Hubspot, and Segment, I won't be let down. > > I don't have to rely on the front-end team since Userpilot provides me the freedom to create tidy, attractive messages exactly way I want them to be. ----- ### "onboard your clients with ease" — 3.0/5 > **Geverifieerde reviewer** | *17 november 2022* | Vervoer/over de weg/per spoor | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: the templates to onboard were very intuitive and keeping the clients updated with new release was very easy with this tool. We had new apk version coming out every month so its important to highlight new features and this tool makes it easy to train and highlight the changes. > > **Minpunten**: it lacks some project management tools and adding those options would make it one stop shop for many onboarding requirments. ----- ### "Great service team" — 4.0/5 > **Carl** | *11 maart 2020* | Logistiek en toeleveringsketen | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The customer success team are very diligent and helps out whenever they can. Have at many occasions jumped into calls where they helped me fix a flow I couldn't fix myself. > > **Minpunten**: There are still a few features that I feel is missing from Userpilot, but the service team are happy to receive feedback on this. Sometimes more things are promised than are delivered. > > So far so good. Sometimes the tool makes me frustrated, but that is usually solved with a quick chat with the service team. ----- ### "Excellent choice for on-boarding, help functions, and new feature releases" — 5.0/5 > **Jeff** | *18 januari 2020* | Milieudiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It is excellent for rolling out and demonstrating new features. The settings for determining when a user sees the experiences and how often is very helpful. It is also very good for on-boarding new users and walking them through a checklist to show them how your software works. I have used other software in this space, and Userpilot is among the top for simple usability in this area. > > **Minpunten**: The formatting of the experiences could be better. The system allows you to customize your experience with your branding, colors, etc. Although I'm glad it is there and I made it function, I found that to be somewhat difficult to use. > > Overall, I am very satisfied with Userpilot. After searching through the available options I found that some were very expensive and others lacked major functionality. Userpilot had the functionality I need at a reasonable price. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/179187/userpilot?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/179187/userpilot) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens