Over Stripe Billing

Stripe Billing is een set tools voor het opbouwen en opschalen van je terugkerende bedrijfsmodel.

Meer informatie over Stripe Billing

Pluspunten:

Integration is super-easy, with powerful and well-documented API. Stripe is de-facto the standard when it comes to accepting payments online.

Minpunten:

No ability to issue partial refunds is a bit frustrating at times.

Beoordelingen van Stripe Billing

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,6
Functies
4,5
Waar voor je geld
4,5

Waarschijnlijkheid van aanbeveling

8,7/10

Stripe Billing heeft een totaalscore van 4,7 van 5 sterren op basis van 60 gebruikersreviews op Capterra.

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Reviews filteren (60)

Matthew
Matthew
Owner in VS
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect for one time payments and recurring

5,0 3 jaar geleden

Opmerkingen: Very satisfied. Definitely great for when you are starting out and even with an established business.

Pluspunten:

I like that I can use it directly as well as integrate it with my own point of sale system. I used to have to pay for a software that could do both one time payments and automatic recurring subscriptions but this beat them out. I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.

Minpunten:

Only thing this won't do is notify me if a payment doesn't go through, but there is a quick fix for that. I just use zapier and now I receive an email notification if that happens. Oh and I had a chargeback once I'd like to see an option to upload multiple documents for disputes not just one. I get that there is only so much file size available in messages plus my contract took care of that issue.

Overwogen alternatieven: PayPal

Redenen om voor Stripe Billing te kiezen: Cost. There are a few more features in Zoho that came out recently that I would use but I am trying to keep my overhead as low as possible right now.

Overgestapt van: Zoho Subscriptions

Redenen om over te stappen op Stripe Billing: Better features in my opinion and how I operate.

Geverifieerde reviewer
Product Manager in VS
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Simply the Best Subscription Management

4,0 2 jaar geleden

Opmerkingen: Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have!

Pluspunten:

I used Stripe to manage Saas recurring billing with a few unique models, and it handled each of them after some integration work. It is a very product/business friendly tool that makes it easy to spin up new SKUs/products, discount dynamically, and analyze your sales. Stripe also integrates masterfully well with other reporting tools. I appreciated the work they put into automatically handling security and authentication as well, as it eased the burden on development.

Minpunten:

Stripe can be hard to implement without at least some domain expertise on the team, and if your model is non-traditional. Doing things like highwater billing or multi-SKU billing on software utilization (seats vs. instances) can be a real challenge, and require coding on your side to roll up the right numbers. However, these are edge cases, and the core product works exactly as described.

Overwogen alternatieven: Recurly en SaaSOptics

Redenen om over te stappen op Stripe Billing: Comprehensive product, maturity, ease of integration

Geverifieerde reviewer
Heartbreak Whisperer in VS
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Still not easy to navigate and understand by a non-developer

5,0 vorige maand Nieuw

Opmerkingen: Good, but could be much better and easier.

Pluspunten:

It's so essential to so many online businesses and does so many detailed things. I love that I can essentially use it for free and only get charged when a client makes a payment. I love that recurring billings, products and subscriptions can be created easily. I also love that I can see the whole past history of any customer.

Minpunten:

It still needs to be simplified to be understood by a non-developer. There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges. Overall, it doesn't make me confident at all to use Stripe Billing as a stand-alone tool for all my invoicing, billing and subscription needs.

Karen
Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stipe Has Limitations and Difficult to Work With

3,0 vorig jaar

Opmerkingen: It is like using software from the 1990s. This is great to use because you do not need a landline but they need to add functionality such as taking a credit card in the field or in the store without an internet connection.

Pluspunten:

I like that I can take payments via my ecommerce website.

Minpunten:

I cannot input a custom note to the customer. I have to have too much info to run a credit card such as billing address. This is very cumbersome. I need to have a credit card swipe to bypass having to key in a lot more info. I have asked customer service about this and they say someone will call to discuss but that has never happened

Overwogen alternatieven: Shopify

Redenen om voor Stripe Billing te kiezen: needed ecommerce plus point of sale solution that was all in one, not one service for ecommerce billing and one for in person point of sale billing

Overgestapt van: Square Payments en Womply

Redenen om over te stappen op Stripe Billing: Shopify is expensive and bills per transaction as well as a percentage of sale

DeAnn
Office/Communications Manager in VS
Religieuze instellingen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Payment Feature

5,0 4 maanden geleden

Pluspunten:

Stripe is easy to use and set-up in a variety of apps. I can easily intergrade Stripe on registration form or event.

Minpunten:

Unless you pay for a plan, customers can register but can bypass payment; leaving the accounting to follow up with individuals who did not have a Stripe account to collet another form of payment.

Overwogen alternatieven: Vanco Faith

Redenen om voor Stripe Billing te kiezen: There were issues with PayPal and it was more expensive than Stripe. Plus, we use Wufoo form builder and Stripe is under their company.

Overgestapt van: PayPal

Redenen om over te stappen op Stripe Billing: Stripe was most cost effective.

Gustavo
Gustavo
Director in Portugal
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The best in its class

5,0 5 maanden geleden

Opmerkingen: Stripe Billing is the best way to start receiving payments from your customers via online. It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with. The payouts are consistent, and I find them to be the best alternative in the market after trying different providers.

Pluspunten:

Powerful invoicing system Recurring Payments capabilities Great graphical dashboard Top-notch customer support

Minpunten:

The fees might be any lower than they are. 2.9% plus $0.3 plus 0.5% per recurring payments, increase the prices considerable, without counting on the federal taxes.

Overwogen alternatieven: PayPal, Amazon Pay en Braintree

Redenen om over te stappen op Stripe Billing: Stripe is easier to configure, does provide better customer support, the API and dashboard are way better than all those alternatives, and the features overall go beyond than the ones offered by its counterparts. Additionally, getting access to Stripe was a straightforward process in comparison to other alternatives full of hurdles.

Chris
Trainer in VS
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Must Have For Your Business

5,0 vorige maand Nieuw

Opmerkingen: Awesome experience, and use it as much as I can when I can!

Pluspunten:

Very easy and simple to use interface. Easy to navigate and get a read on your business transactions.

Minpunten:

Wish the software I use now would incorporate a stripe option!

Overwogen alternatieven: PayPal

Redenen om over te stappen op Stripe Billing: Use them in addition.

Danielle
Psychologist in VS
Geestelijke gezondheidszorg, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stripe for payments - it’s a great product

5,0 3 weken geleden Nieuw

Opmerkingen: Excellent product.

Pluspunten:

This is a Very easy to use and user friendly. It keeps client information confidential. If it’s berry affordable and a fair price.

Minpunten:

It would great if it were slightly quickly with depositing money into the business account. It typically takes 3 days or 4 if it’s over the weekend.

Beth
Director in VS
Schoolleiding, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stripe just makes it easy!

5,0 4 weken geleden Nieuw

Pluspunten:

It's easy to set up and integrates with just about everything.

Minpunten:

It's hard to find specific transactions and payments in their User Interface. Filtering and searching are abysmal.

Mark
Freelance Photographer in VK
Fotografie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Stroi

5,0 2 maanden geleden Nieuw

Opmerkingen: Very good. Easy to use.

Pluspunten:

Stripe within my business its a winner. From its ease of use to it integrations

Minpunten:

I would not say that there is anything i am not happy with

adonay
CTO in Mexico
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The best payment gateway

5,0 2 jaar geleden

Opmerkingen: Mostly great, like I said, the learning curve isn't the shortest, but as they have lots of options (that, after going through that learning curve you'll find they're needed in order to give your customers the best options and support) you'll be able to offer a great service for your clients, no need to get in trouble with clients because of the payment gateway.

Pluspunten:

They take privacy in a very serious way. And they know their product is used mostly by developers, so their site has plenty of support, examples forums and every kind of resource that makes it easier for developers to implement payments on any platform. Also, they have options to manage clients and subscriptions that can be billed for in a fixed period of time, give them free trials, etc. Their commissions aren't the cheapest, but I consider they aren't also very expensive. Another thing that we liked is that they keep developing their offer, like accepting payments via convenience stores (currently in beta while i'm writing this review)

Minpunten:

It has a big learning curve. At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).

Overwogen alternatieven: Openpay

Redenen om over te stappen op Stripe Billing: Because the registration process was pretty straight forward. We're still considering openpay since it give the options to charge clients and differ they payment on several monthly payments, but it's hard to register a client and go live with them. With Stripe, they asked for lots of data about the user, but, as soon as they're provided, you're ready to go live.

STEPHANIE
customer success coach in Filipijnen
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Awesome tool for billing management!

5,0 vorig jaar

Opmerkingen: I would say I am very satisfied so far and glad that we switched to stripe! Making integrations from online payment forms is also a great feature that I love. I have and would keep recommending this platform to other business owners who want peace of mind in terms of keeping track on their revenue!

Pluspunten:

I really like how organized it is! From the dashboard to pulling up individual clients' profiles. History checking is great too making sure we don't miss any payments made whether they went through or got declined. Updating subscription with proration charge calculation is also very helpful -- one feature we didn't have from our previous vendor.

Minpunten:

I would say I am have not tried adding a note to a specific charge or transaction-- it would have been nice to have this feature added in the future as it will be easier to back track why a certain amount was charged if there's an inconsistency with the regular pricing. This would really make a difference rather than going back and forth with our CRM to check for notes.

Chika
Freelancer in VS
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Stripe Review

5,0 vorig jaar

Opmerkingen: Stripe is a fantastic online-only credit card processor with reasonable processing rates and little hidden fees. Businesses with developers that can create a custom online e-commerce experience would benefit from the free and straightforward API. Businesses with limited technological resources will be forced to pay extra for an e-commerce solution.

Pluspunten:

Stripe is very straight forward when it comes to making online payments. Stripe charges a flat fee for accepting online credit card payments. The company has excellent developer tools, predictable flat-rate pricing, advanced reporting tools, integrates properly with Xero accounting software. excellent marketplace tools, exceptional subscription tools, multi-currency support and its ideal for international merchants. Stripe offers secure transactions, easy to use reporting features and consistent service.

Minpunten:

It’s UI could be improved. There isn't a clear breakdown of fees when it comes to volume discounts. There is no automatic tax assistance. This is the most important one for us. Stripe allows you to define tax rates for customers that need to process complex tax scenarios like collecting VAT or GST, but your software team must build out the infrastructure to support appropriate collection. In the future, I hope Stripe improves its built-in tax support.

Khaled
Khaled
Senior Accountant in Jordanië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review

4,0 3 jaar geleden

Pluspunten:

Eas of use, and having a mobile app made it much easier to track payments

Minpunten:

there are some features that need technical knowledge to be implemented, like: "Update billing info Form"

Overwogen alternatieven: Zoho Subscriptions

Redenen om voor Stripe Billing te kiezen: Recurly was overpriced

Overgestapt van: Recurly

Pam
President in VS
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Pretty much the service used by everyone for online courses

5,0 2 jaar geleden

Opmerkingen: Difficult and time-consuming to figure out and set up. Took 2 days so far. I recommend that you use someone that already is set up with Stripe and does everything for you... Kajabi, Magento, etc. You will still have to set up the basic account, but hopefully these providers have step-by-step instructions specifically for their platform.

Pluspunten:

Excellent customer service, top notch! Detailed help (too difficult for me in most cases). Seems like the most reliable and security conscious, which is why I think all the course hosting platforms are using them.

Minpunten:

They will process your customer's credit card, but you have to install a shopping cart. You can do this in multiple ways. I thought it was very very difficult to figure out which way is best. They have a shopping cart that has less features than competitors, and they also have another one that you have to be very technical to install. Stripe Checkout wouldn't install on my hosting provider for my website because their software is 7 years outdated. So I had to find someone else's checkout. No choice. Stripe has a list of checkout, carts, etc. But they are all mixed together. The one I chose from their list was not good, so I don't think they check them out very much.

Geverifieerde reviewer
CMO in Spanje
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Nuestra solución favorita

4,0 3 maanden geleden

Pluspunten:

En todos nuestros ecommerce usamos Stripe, y en especial Stripe billing lara la gestión de suscripciones, el proceso es muy sencillo, y la documentación para el onboarding muy detallada. Y sin duda, lo mejor que ofrece Stripe es la atención al cliente 24/7 a través del chat.

Minpunten:

Contentos con la herramienta, aunque estaría muy bien que el fee sea un poco más bajo.

Overwogen alternatieven: Braintree

Zeeshan
Manager Fraud and Billing in Pakistan
Computer- en netwerkbeveiliging, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Stripe easy integration

5,0 2 jaar geleden

Opmerkingen: We are running Stripe On-Site and Stripe billing in parallel. With Stripe on-site we have good conversion and complete control on recurring transactions we can charge the recurring and apply the discount on run time by running a simple cron whenever we want but with Stripe billing you loose that control and you have to modify the recurring from Stripe dashboard. However Stripe billing provides you better conversion.

Pluspunten:

We were using Stripe on-site which increased our conversion rate and had hold on recurring transactions but to compare the difference between on-site and Stripe Billing we integrated the Stripe billing and found that Stripe Billing increased our conversion than the previous Stripe on-site integration. Stripe billing provides built-in dunning management.

Minpunten:

You loose the complete control of recurring transactions and have to use Stripe dashboard to update the recurring transactions.

Jake
Jake
CEO in VS
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great for MRR

4,0 2 jaar geleden

Opmerkingen: Overall i'm happy with Stipe Billign and will continue to use it

Pluspunten:

We use this mainly for our MRR clients where we can set it up for the customer and forget it. Nice to not have to bill a customer every month.

Minpunten:

I don't like that you cant pro-rate a month of service, this makes it difficult to keep billing dates consistent

Overwogen alternatieven: PayPal

Lee
Lee
Director in Duitsland
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Once it's set up - super easy

5,0 4 maanden geleden

Opmerkingen: On the whole, I'd highly recommend - it integrates beautifully and hides in the background, taking payments for you.

Pluspunten:

How easy it is to integrate with e-commerce. I've used it for 2 websites I've designed for selling service products. It's completely seamless, and depending where you integrate, the reporting can be done from the platform. In my case that's Squarespace.

Minpunten:

Once a client forget their password and the process of recovering the account was long and difficult.

Egor
Egor
Owner in Canada
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good billing processor

5,0 vorig jaar

Opmerkingen: I use Stripe as an alternative payment method along with other payment processors. Some people may prefer Strip over others
Most of my online products and subscription plans are set up with Stripe.

Pluspunten:

If Paypal would not be that integrated everywhere I would only use Stripe. - modern dashboard - easy to find your way around - easy to find things - great API integrations - except any credit cards - a little better fees than Paypal - the option to withdraw the money with Instant Payout for as little as 1% of the payout amount - ability to have a customized online storefront at no cost - very good friendly and carrying support via chat available 24/7 and responding immediately

Minpunten:

Not many Cons except in some cases you may need some developers skill but the Stipe support is always there to help you till you're all set

Geverifieerde reviewer
Office Manager in VS
Geverifieerde LinkedIn-gebruiker
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fantastic

4,0 3 jaar geleden

Opmerkingen: it was convenient for running cards and it was fast

Pluspunten:

It was easy to use, i likes the emailed statements after each closing day. it had a great work flow to it

Minpunten:

No cons really the support staff was great never a problem no wait time on the phone an always got the answer i needed

Ani
Ani
Owner in VS
Geverifieerde LinkedIn-gebruiker
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My Money

5,0 6 maanden geleden

Pluspunten:

It's easy to set up products, coupons, pretty much all the choices I need to make my clients experience easy & simple

Minpunten:

Wish they had an app, that would make my job easier to collect my money from one place only.

Craig
representiave in VS
Juridische dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The best way to collect subscription fees!

5,0 3 jaar geleden

Opmerkingen: I used stripe to handle a high volume of daily subscription charges and could not be happier with my experience!

Pluspunten:

Stripe is the most reliable subscription billing service in the game. If you have lots of subscriptions that you need charged / processed, then make sure to use stripe because they will make your processes simple, customized, and most importantly secure

Minpunten:

I do wish that, if and when a credit card does not process through because of human error entering info wrong, all the card would not disappear. This is likely a security measure, however would make the user experience better.

Geverifieerde reviewer
Manager in VS
Geverifieerde LinkedIn-gebruiker
Vastgoed, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stripe

5,0 2 jaar geleden

Opmerkingen: We use this software all day every day to collect payments, and issue refunds if needed. It is amazing!

Pluspunten:

This has been such a great software to use to collect all the payments from our customers. It is easy and reliable, and very transparent.

Minpunten:

Honestly, we haven't found anything that we don't like about this software, it has worked well for us from day 1.

Rachel
Billing specialist in VS
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stripe usage

4,0 3 jaar geleden

Pluspunten:

We use Stripe billing everyday to process payments, and handle disputes.

Minpunten:

One thing I do not like about this program is when it comes to our disputes. If we are to lose a dispute, we do not receive information as too why. It would be extremely helpful and beneficial to our company if we knew that information for future disputes etc.