Microsoft Bookings reviews

Vital for distributed teams with multiple systems

Opmerkingen: We have people all over the country using many different systems to book time with our staff. Bookings takes the guess work out and allows users to control their calendars more effectively. If someone is attempting to schedule a meeting and isn't on the network, we immediately provide the link to our Bookings page and make it easier on everyone.

Pluspunten:

There are many tools that provide the same type of service as Bookings but the security of the Microsoft suite was important to us. We've previously used other tools but we were able to get everyone into Bookings which made training and troubleshooting easier for the entire staff. Our recruiters are asked to meet with students daily and rather than emailing the student their available times, recruiters can simply provide a link to the calendar which allows students to pick an available time simply. We work with several partners who don't have visibility to calendars when scheduling meeting. Access to the individuals' bookings page makes scheduling easier and reduces the chances of people getting double booked. Meetings booked through a Bookings page is moved over to the Outlook calendar with a notification. Cancellations are also updated in Outlook and the attendees are notified.

Minpunten:

The customization opportunities are limited. Users can set things like email reminders and calendar invites, and modify color schemes and logos. Would like to see more integrations with other MS products. For example, if a meeting is booked that is going to require a conference call or an online software. It would be nice to automatically have a Microsoft Teams meeting and invite created and emailed to the participants. Ability to create a one-time bookings page that incorporates the calendars of several people would be a nice addition to the product.

Convenience and functionality that work for us

Opmerkingen: Overall for us Microsoft Booking works quite well and is a very helpful tool to make sure we get appointments scheduled quickly and have additional tools for the functionality of the booking system that make it very simple to use.

Pluspunten:

The convenience of being able to sync calendars, create recurring appointments and send and get confirmation through the booking systems connection to our outlook, makes Microsoft Booking a highly effective and very necessary part of our tools and systems. Clients can confirm within the email and we get that confirmation as well as regular reminders on the appointed day. Fewer missed appointments by our clients because they also get SMS reminders making it really convenient for us. I also like that it integrates with zoom and teams to have additional functionality to what appears to be a "simple" scheduler.

Minpunten:

I don't like that getting paid for appointments is still not a simple as some of their competitors who have their standalone booking systems that also allow for payment within their software.

Microsoft Bookings: The Perfect Tool for Managing Appointments

Opmerkingen: Microsoft Bookings has been a game-changer for my business. The platform has simplified the appointment scheduling process, making it easy for me to manage my appointments and provide a better experience for my clients. The user interface is user-friendly and intuitive, and I love the customization options that allow me to tailor the platform to my specific needs.

Pluspunten:

Easy scheduling: Microsoft Bookings helps us simplify the appointment scheduling process, making it easy to set up and manage appointments with clients or colleagues. It provides us with a straightforward and user-friendly interface that allows our team to easily schedule appointments, manage calendars, and send out automated reminders.

Minpunten:

Limited customization: While Microsoft Bookings offers some customization options, we feel that the platform could offer more flexibility and customization, particularly with regards to the appearance of the scheduling page and email notifications.

Did not like

Opmerkingen: My experience with this application for scheduling appointments was not very good, I do not recommend it!!

Pluspunten:

I didn't like anythingHonestly, I don't recommend it.

Minpunten:

This application seems to be having problems, it hangs too much, it does not load, terrible!!!

The right tool to manage your appointments

Opmerkingen: Allow us to easy manage the workplace management including parking lot and resources. For business usage enable the commercial area to manage client's appointments

Pluspunten:

Easy to setup, deploy and use. Allow to manage people and resources and give the right profiling to manage the environment

Minpunten:

Limited personalization and branding options

It might be worth it if your needs are super simple and you don't need to charge for your bookings.

Opmerkingen: I had used Calendly and tried to move everything to Microsoft Bookings. It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better, it is still not really up to par with the competition.

Pluspunten:

It was free with my Microsoft 365. Honestly that is probably the one thing I liked.

Minpunten:

If you don't want or need Microsoft 365, or if you want your clients to pay when they do the booking, this software doesn't even come close to the features and flexibility of Calendly or Squarespace (formerly Acuity Scheduling). Microsoft charges over $20 a month in order to have this simple feature...

Great Feature with Microsoft 365

Pluspunten:

I like how it integrates seamlessly into Microsoft 365. It has a lot of functionality for very little cost

Minpunten:

It is a little more difficult to set up than other products

Great for appointments

Opmerkingen: It's been great so far. Very easy to setup and enable users to setup and manage their own bookings. Other programs have required more admin work.

Pluspunten:

Easy to add multiple resources to one calendar. When you send the link to a user it gives them flexibility to select the time and resource that works best for them. If you have a meeting already scheduled it will remove that timeframe as a resource.

Minpunten:

If the person who made the appointment cancels, it will send you an email but it does not automatically remove that time slot from your calendar.

Best software to schedule your working schedule

Opmerkingen: I recommend and rate 10/10

Pluspunten:

I can schedule whole year and can track my day to day tasks. I never miss any appointment or meetings because I can quickly check my daily work load.

Minpunten:

The size of the work space is little bit short to show all details about title and times.

Make online bookings very easy

Opmerkingen: We used Bookings to allow clients to schedule meetings with us. Tying into our calendars made that easy!

Pluspunten:

I loved how it synced my availability directly from my calendar to avoid double bookings.

Minpunten:

The software was great and there was nothing I disliked.

Very niche product - not for "general" business use.

Opmerkingen: Pretty frustrating. There seemed to be a lot of potential. We used Bookings to schedule an online client event with team members. We managed to make it work, but during the process realized this product is almost specifically designed for a "Hair Salon" type booking structure. Hopefully there will be iterations to make this work more for general business use.

Pluspunten:

Integration with Office 365, price, booking pages Some of the scheduling features

Minpunten:

Cannot get a "bookings" link for an individual Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations.

Best booking tool out there!

Opmerkingen: Made a huge difference on our workflow with customers.

Pluspunten:

Easy integration into existing platforms. Allows for customers to book open slots in our calendars directly rather than utilizing email back and forth.

Minpunten:

None. Integration directly into our outlook was seamless. And customers find it easy to use in any browser.

Excellent Addition to our office

Opmerkingen: Overall the experience has been great. Both staff and clients love it.

Pluspunten:

I like that the software integrates with our Outlook Calendar. I can easily change users availability and it makes it easy for clients and our staff to schedule appointments. Clients like that they receive an email confirmation and reminders of their upcoming appointment.

Minpunten:

I wish that their was the option to have the clients name listed as the main heading on the outlook calendar. Currently staff need to open the calendar appointment in order to see who they are going to be meeting with.

Impossible to make a recurring appointment (in 2021)!!!

Opmerkingen: I think it's an unnecessary product and that they should have simply improved Outlook (which is already pretty great).

Pluspunten:

I think the ability to send unlimited reminder emails is a nice feature, but it's already possible to customize email reminders in Outlook (albeit unfortunately in a more limited capacity--it seems like you can only choose a one-week reminder or a one-day reminder, which I don't understand) so why doesn't Microsoft simply make the email reminders in Outlook more robust?

Minpunten:

I have been forced to use this software to book recurring weekly trainings for up to 6 months, which means I am obliged to MANUALLY ENTER each and every appointment for my students. I think that the reminder emails are a nice feature, but it's already possible to do in Outlook. Frankly I find it absolutely insane that you can't book a recurring appointment. It might work great for something like a hair salon, but for regular appointments, it's torture.

Do and don't do

Opmerkingen: Doing good for my info to stay in

Pluspunten:

Easy to use, important info stays in, nothing never to hard or challenging to fix

Minpunten:

Correcting my logins, making sure I no one hacked my page

Included in Microsoft Office subsciption

Pluspunten:

Microsoft Bookings is included in the business subscription made available by Microsoft so it does not charge an extra fee. You can easily put the link as a button onto your facebook and website for your client to set up a meeting with you.

Minpunten:

The url for the booking is extremely long!

Online booking platform time saver

Opmerkingen: Accesable for clients 24/7 and time saver for us.

Pluspunten:

You have full controll over the entire planning. Also for costumers it is all very clear and user friendly. I'ts easy to use and at this point there are no functions that I miss in this application. The support for this app is very helpfull and with fast response.

Minpunten:

At the moment there are no downsides. It realy saves a lot of time.

Perfect for my clients' diary.

Pluspunten:

like to use this system because I can better organize my week, dedicate only 2 days a week to attend the visit of my clients through online dating, I love it.

Minpunten:

I must be careful not to postpone an appointment for personal matters, it is common that being my own boss may feel the need to postpone an appointment for personal matters.

Booking and Appointments made easy

Pluspunten:

For my small business clients can easily visit the booking page and make their appointments for when they need. The 24/7 Service allows me to focus on other tasks that are involved with the business. In a digital world this is more than necessary.

Minpunten:

There is nothing bad I can say about this software

It does what is asked of it

Opmerkingen: I haven’t Used it for long, but we were able to use it

Pluspunten:

I like that it does exactly what you need it for. It could have a couple more functions that make it easier but other than that it does the job

Minpunten:

I feel like there could be an easier way to make this a lot more efficient

Good scheduling tool

Opmerkingen: Good product.easy to use.Not the best in the industry but with some improvements it may can come to the best.I recommend it

Pluspunten:

I have not used this for a long time but this a good tool for a small business to schedule appointments, eevents etc. As a small business owner it is a very efficient tool for use

Minpunten:

To access the full functions user should have the premium version which will cost some bucks. And there are still some functions missing which should include in a scheduling tool. With some additional features the cost will be fair for the user

A convenient way of allowing your customers to schedule appointments with you.

Pluspunten:

This program is extremely convenient which is one of the nicest things about it. It also allows the customer to cancel easily which decreases the number of no-shows. It's an easy appointment scheduling alternative for both the customer and owner.

Minpunten:

By using a program like this, you are assuming that all of your customers have easy and quick access to wifi. While that is the case most of the time, there are a lot of older people who struggle to use wifi and that is the downfall to this program.

I am a user, very helpful tool to have.

Opmerkingen: Great tool to have.

Pluspunten:

Easy to use. Has great automatic reminders. Great application for making appointments with companies.

Minpunten:

Needs more features. The home page can use some work.

Organize appointments with just a touch, ideal for online bookings.

Opmerkingen: I have used this software to schedule a couple of appointments in other countries and it is very effective, I don't need to call agents, but I have not been able to use it in my country.

Pluspunten:

Create appointments and reservations is very easy with this software, allows you to adapt alarms in a private calendar to not forget any commitment, is very convenient to use and allows you to avoid unanswered phone calls because it sends with just a few clicks, emails and text messages to schedule appointments, can be used from any smart device.

Minpunten:

Not many people use it in my country, Venezuela, and you need the internet to access the calendar and schedule appointments.

Simple but works

Pluspunten:

Easy to set-up. Customers like it and use it

Minpunten:

Needs more features. Currently cannot analyze more than one person's calendar and find ONLY overlapping availability--instead offers times that either person is available (but not necessarily both people).