kvCORE reviews

This Software is VERY helpful!

Opmerkingen: Great!!!! Would definitely recommend and I will always use this program!

Pluspunten:

I love everything about this program. I get most of my business from here, its very easy to use and makes me look professional.

Minpunten:

Nothing really, I can't think of a single problem I've ever had with this software and I have used it for some time now.

kvCore

Opmerkingen: It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Pluspunten:

Artificial Intelligence! It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Minpunten:

Support is not great... the chat feature takes a while to obtain a response and usually they don't understand what you are asking and you have to explain like you are talking to 2 year old. It's easier to use the help feature and online information and figure it out yourself.

Stay Away, Not worth the money and months of hassel

Opmerkingen: Atrocious

Pluspunten:

I do not like anything about this program.

Minpunten:

This is the most underlying platform as of yet that I have used. I heard good things and was ready to give this a shot. I was promised 25 leads a month, that did NOT happen. This program seems to entice more spam calls and then those calls are what filters into this system. I have tried to get out of my contract and there is no getting out of it. I am stuck paying for something I don't use, don't like, and most importantly, DOES NOT WORK. When I have tried to talk to someone about this, they make you schedule on their calendar and it takes 2-3 weeks to get on the calendar. This is not lead generation (As I was promised) and the customer service is beyond atrocious. Do yourself a favor and stay far away from this company as they do not deliver nor will they work with you when you are unhappy about the product.

Best CRM/Website!

Opmerkingen: I love kvCore and often brag about its features to my peers. I have gained new clients that have found me via my website and the fact that the system reaches out to them through its AI in the background.

Pluspunten:

Very intuitive and easy to use. Love the AI and the seamless integration from website and CRM. kvCore is heads and shoulders above all other CRM platforms out there!

Minpunten:

I would like to see more reporting available for my team members so I can monitor if they are using the system propertly.

Love the Campaigns

Pluspunten:

I love the ability to launch campaigns and the leads drop into my crm system and are started on a campaign and added to my database immediately. I also love that when a potential client interacts with my website and it will automatically respond on my behalf. It is a great feature.

Minpunten:

I have set up the feature to auto-set up campaigns if someone looks at a property listing. Sometimes this works and sometimes this doesn't. It's not a big deal because I verify that they do get set up, but it would be nice to know that they work every time.

Do not buy this !!!

Opmerkingen: This has created a huge problem for me as I really still need a CRM but the realtor.com professional dashboard really has a lot to offer now and has expanded so I just use that and the Compass CRM.

Pluspunten:

It is so difficult to use, many of the gurus recommend it. Do not listen to them -- it is not easy to maneuver. It takes so much time to work through it. Absolutely you need to have some sort of degree in IT to figure it out.

Minpunten:

I do not like anything about this software and you will not either. They also will not let you out of the contract you have to sign to get started.

Avoid

Opmerkingen: Horrible waste of money and aggravation.

Pluspunten:

Really nothing. I have hated KVCore since the moment (ok third month because it took that long to get them to get me set up). And they have NO TERMINATION ability in their contracts.

Minpunten:

I have had KVCore for a year and I LOATHE them to the fullest extent. Their customer service is HORRIBLE...they avoid you and ignore your messages. I have had THE worst time with them. Their contracts are ridiculous and they do not work with you. And, the CRM is VERY clumsy and not very intuitive or user friendly. And the marketing articles they may post for you on your social media was so embarrassing to me that I had to block them from posting and delete their posts. AVOID

kvCore

Opmerkingen: My overall experience with kvCore has been very good, it's a great system and I'm lucky to be with eXp so this CRM is free for me!

Pluspunten:

The most impactful features are hashtags for tagging leads, property boost which imports leads automatically and the AI technology which is like having a virtual assistant within the CRM. These features are excellent and I use them regularly.

Minpunten:

Often I find it difficult to find leads I have recently chatted with or emailed back and forth and even looking up leads in the CRM could be more user friendly.

KVCORE is Truly Next-Level Best CRM System

Opmerkingen: The CRM System itself is great, and allows for all our social media needs to be fulfilled

Pluspunten:

Ease of use and navigating around the dashboard and CRM

Minpunten:

Support Team Post-Launch hasn't been quite as good as we hoped.

Great Concepts but not ready for prime time

Opmerkingen: Not good. It took them over a month to get my 20 lead source up and running and my data migrated. They refuse to fix bugs .

Pluspunten:

I like the fact that the system is geared towards lead follow-up and it helps drive agents to follow-up with leads. It is also nice to have an integrated dialer, email system and texting included all in the lead view. The IDX website is also very good

Minpunten:

The product only came out in November 2017 and it shows. Customer Support and product quality are poor. Customer Support fights back on every bug you find saying it's working as designed. The only way they will fix bugs is if you escalate them to your Success Manager. Here is my current bug list: 1.) 103207 - Search on Hashtag only matches the first part of the hashtag before the hypen, so Buyer-A and Buyer-B are both matched then you enter Buyer-A. Closed as working as designed. 2.) Auto responder message says "Oh its Sandy Jamison, we've been talking on sandyjamison.svhousesearch.com - sorry to bother you, just wanted to see if you had interest in looking at homes this weekend.  - Per [SENSITIVE CONTENT HIDDEN] on 12/26 we can't configure this or turn it off. It is sent every time someone replies back 'Who is this?". This is causing problems with our seller leads and since we turned the system on last week have had three confusing situations with sellers. Since half our leads are sellers we can't use the text features of KVCore. 3.) Sprint cell phone customers see a "Scam Likely" message when they are called from the Smart Number, They are refusing to try to fix this. 4.) 106227 - Hashtag search list in Smart CRM & Lead Editing have entries in it that don't match any records, such as ApptSet, appointmentsetbychristia, appointmentsetbyjanan, appointmentsetbychristina, RescheduleAppointment. They are refusing to try to fix this. 5.) They only support Google Chrome.

Reveiw

Opmerkingen: I feel the switch was well worth it and has reinvigorated my business

Pluspunten:

Getting leads. The ability to use the program to get leads into it and the great support and educational component in how to get leads.

Minpunten:

After using Top Producer for 20 years, I find kvcore does not have the same abilities to manage the lead data. Cannot find a contact by street name. Also Top Producer has a closing and listing management aspect which is kvcore does not

A great option for an individual agent or a team...

Opmerkingen: Overall, I am extremely happy with KVC and know that I will be able to leverage it even more than before in my client campaigns. Over the 1.5 years I have used it they have made tremendous strides in reliability with a minimal amount of backslide as they grow because the large adoption of it brings forth those growing pains. I definitely recommend it as a product and very glad my broker makes it available to its agents. My initial apprehension and frustrations stemmed from it not doing everything how my previous CRM did and did require me to make some slight adjustments to my campaign, but once I got that figured out things got even smoother.

Pluspunten:

Easy to setup and implement as long as you spend the time to do it. It does not take a lot to learn to get started and you can increase your efficiency if you take the time to learn the nuances, even if it is on the go. KVC is full featured and as they have added some terrific features over time I find the ones that apply to my business are easy to implement. Between the community, Facebook group, and helpful videos all have been beneficial whether it is trying to figure out how to do something or to get ideas on how to implement features into my business.

Minpunten:

Like any software there are bugs and features that I wish it had to make life easier, but realistically there is nothing that will be 100%. The lack of extended support hours can be frustrating when these issues are encountered since I'm in an industry that involves long nights, weekends, and working holidays.

Daily user and teaching others

Opmerkingen: Simply the best

Pluspunten:

A one-stop CRM. Videos, the ROBO help desk, the conversation is then sent to me in a message, the team follows up to make sure the answer was sufficient

Minpunten:

The videos are great, but a step by step written procedures would make this #1, more outstanding, easy for everyone to use regardless of IT easy. No one has videos and step by step. written documentation for training

Too Much Spent With Inside Real Estate

Opmerkingen: I'm still trying to figure out how to best implement it.

Pluspunten:

There are a lot of great features. I have subscribed to too may over the past several years and have spent tens of thousands of dollars with no ROI

Minpunten:

Too many technical glitches. Tech support chats are delayed and frustrating. Someone avilable to talk with in support is needed.

I wouldn't run my business without it.

Opmerkingen: I have been using Kunversion Plus and now KV Core over two years. I don't know how I possibly controlled my business and leads before using the service. It is now an integral part of my work week from the first thing I do in the morning to the last at the end of the day. It keeps me in continued contact with everyone in my sales funnel. For the most part, it's on autopilot and allows me to focus my attention on where my clients' needs are without dropping potential clients.

Pluspunten:

The best features are its functionality and intuitiveness. The system helps me maintain control over my current and future business. Without it, I would have much less control over my schedule.

Minpunten:

There are a few bugs being worked out with the merge tags in emails. The IT team is currently working on a fix and maintains communication during the process.

User friendly + streamlined accountability

Opmerkingen: Overall, love the program- It's easy to use for someone that isn't the least bit tech savvy which is important for me. I frustrate easily when it comes to tech and aside from the occasional glitch or hiccup in the software or app, I have no complaints.

Pluspunten:

Love that this auto generates calls to do each day- not all of them are ones that actually need to be called but it is useful for me to see names pop that I wouldn't think to "look" for- it's great that I can be directed towards some work without trying to drum it up out of thin air.

Minpunten:

The app can be wonky at times- I will make calls using the app and it will just be loading and not let me update my list or enter the notes about how the call went. That then leads me to have to close out the app and then re-open and usually my note will not have saved so then I have to get on the computer and enter it from there.

KV Core for Your Business

Pluspunten:

I love the fact that everything is right at your fingertips for great lead generation.

Minpunten:

It's difficult to figure out how to use the features to get the best results.

Rick Geha KvCore love

Opmerkingen: incredible

Pluspunten:

it automates so much that I would have used a human for

Minpunten:

Not educated enough to answer this. I have people who take care of it

Excellent CRM for real estate salespeople

Opmerkingen: I use it mostly for CRM, to send email and text messages to my prospect / suspect base.

Pluspunten:

I like the mass email feature and the fact that you can create templates to make this automated. It also tracks every interaction.

Minpunten:

Make it easier to send a message to all contacts.

Almost Really Great

Opmerkingen: Pretty good, I just think it's a half step away from great and they don't seem to be motivated to take that last hardest step.

Pluspunten:

It's probably the best software out there for real estate. They could use a Realtor panel to guide them on what works and what doesn't. Additionally, they could use a faster support response and a team that jumps on problems rather than just bringing it to the person above them.

Minpunten:

Need better customer service, not more Artificial responses, actual people who provide solutions.

Contact Management System

Opmerkingen: I like a one-stop shop for drip campaigns, marketing, my website, connection to social media. The development team is always working to improve the system and very helpful.

Pluspunten:

My most favorite feature is my website and how easy it was to build. Second most favorite is the ability to create ads/postings to Facebook and Craigslist.

Minpunten:

Least favorite, learning all functionality with ease. The training modules are well done and help desk is awesome. I just wish for a bit more ease. Secondly, there are only three main lead types: buyer, seller, renter. I would like to have a fourth - sphere if influence or referring clients. These are the clients who I market specifically to refer buyers and sellers to me from their sphere. It's cumbersome using a # for these folks. They are a lead type separate from the other three.

Great, but...

Opmerkingen: Pretty good overall. No major complaints.

Pluspunten:

The features are endless... if it's possible, kvCORE can do it!

Minpunten:

There is no autosave or tabbing available when entering property details for database entries. Having to use the mouse to click save is annoying. Type in the street address. SAVE. Type in city. SAVE. Type in State. SAVE, etc... please fix this!!!!

Horrible Customer Service and Bugs in the product DAILY

Pluspunten:

Terrible. I do not like this company and they don't even let me cancel a product they sold me based on lies and now threatening to ruin my credit and I can't even cancel

Minpunten:

They signed me up based on a scam sales practice. Promised to cancel, 6 months after every day I received collection threats, they forced me finally to use the product. Didn't take any accountability of the lies of the sales person signing me up. Been wasting my hours every day full time trying to make this system work, every day there's a new BUG, nothing works in this platform. All functionalities constantly stops working. CRM doesn't load, texts sent with false information about who I am or what company I'm from, emails all sent to spam, I HATE EVERYTHING ABOUT IT! $600 a month for a piece of JUNK that you can't even cancel. AVOID. ZERO customer Service

Great Site

Opmerkingen: I like it. It has helped me grow my business

Pluspunten:

I like the landing pages, newsletters, and the ability to add mls search

Minpunten:

Sometimes emails are not sent to my clients

KVCore Review

Opmerkingen: Lead Generation is awesome

Pluspunten:

Many options to choose from compared to my previous provider.

Minpunten:

Takes a while to learn, but with daily use it became much easier.