Helpt Nederlandse bedrijven al 15 jaar
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Over Trainual
De eenvoudigste manier om je team te trainen en te laten groeien. Met Trainual hoef je niet langer na te denken over je bedrijf.
The product is easy to lay out training material and integrate images, videos, etc. It was very easy to invite and monitor activity.
What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong.
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Eerder overwogen alternatieven:
Amazing Service
Opmerkingen: It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.
Pluspunten:
I love how easy it is to use and stay organized and help others get trained.
Minpunten:
I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Best process documentation software
Opmerkingen: Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual.
Pluspunten:
That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy.
Minpunten:
This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place.
Reactie Trainual
6 maanden geleden
Wow - thanks, Laura! This is such a thoughtful and treasured review. So many amazing things to unpack here, but really love seeing that Trainual remained the best choice for process documentation as time passed. Building a product you trust is important to us. And it's great knowing that trust has been built on ease of use, simplicity, centralization and managing your team's content consumption effectively! Thanks again.
This is a great program!
Opmerkingen: Trainual has been a valuable recourse to the company im at. This allows us to track and efficiently train new and existing employees.
Pluspunten:
Trainual is a very useful tool that allows us to easily train new and existing employees.
Minpunten:
Even though this platform works great for training people it gets updates quite frequently. Most updates are helpful but with the most recent update
Reactie Trainual
vorige week
Thanks for this feedback, Kayla! So glad to hear Trainual makes training easy for your team. We hear you on the recent changes and have already implemented updated processes to improve this experience with future big releases. Keep the honest feedback coming. We appreciate you!
Needs Knowledge Base Work
Opmerkingen: It is a love-hate relationship. We love being able to track everyone's progress but hate that it is so difficult to reference material later on.
Pluspunten:
The ability to track employees' progress and completion of each Trainual.
Minpunten:
Trying to find and reference past Trainuals. Once a Trainual is complete is it very difficult to find and reference back to it unless you remember to favorite it before you complete the Trainual initially. If they could figure this out then their product would be much better.
Reactie Trainual
vorige week
Appreciate this, Jonathan! Good news, with the new Home page you can now Favorite content and see it on your Favorites widget at login. You can also use the new Groups feature and easily add Subjects to your role specific Group. Then, when selecting the Group as a filter option on the content page, you'll have quick access to everything you need. Woot woot! Not sure if this was the only reason for the 4/10, but if there is anything else we can do to improve your experience in Trainual, we'd love to chat with you. Keep the honest feedback coming!
Eerder overwogen alternatieven:
A Must for a smaller organization
Opmerkingen: Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers.
Pluspunten:
I love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help.
Minpunten:
Personally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though.
The best platform for onboarding sessions
Opmerkingen: Apart from all the help we get with our onboarding process, one thing that I love about Trainual is their newsletter. I'm always excited to read the next one and be inspired by what they bring to us. We have even implemented some processes based on what they recommended in these newsletters or got inspired from their own documentation to create some sections of our own. Thanks a lot, Trainual!
Pluspunten:
The product is straightforward to use and has a great UI design. It helps us do our onboarding process much faster than we used to have them.
Minpunten:
I haven't had any issues with the features I've used. :) Sometimes, the filters act up a bit, but I think of that mainly being my fault, haha
Reactie Trainual
vorige week
Wow, thanks Grazi! You're the best! So happy we could save you some time and create great experiences for your new hires. Always send us a quick chat message if there are issues you encounter with filtering. We'd be happy to investigate and put a stop to that.
Our review of Trainual
Pluspunten:
I like how trainual organizes all of our training material. We have an expensive onboarding and in house training program and Trainual helps guide new employees through the first few months of their employments.
Minpunten:
We seem to get employees assigned to subjects that they don't necessarily have to complete. So figuring out how to organize our roles and content has been a little confusing.
Reactie Trainual
vorige week
Thanks for sharing your experience, Kyla! We'd love to help you tighten up your assigned content, just shoot us an email or chat support. We have several new features (like Groups and Permissions changes) that can really freshen this experience and make it more effective. Talk soon! Thanks again!
West Virginia/ Kentucky/Ohio
Opmerkingen: Overall, Trainual has served as a good training app and is easy to navigate through.
Pluspunten:
I like that it is easily accessible and keeps track of your progress in comparison with other employees as well as the company as a whole.
Minpunten:
What I liked lease about Trainual is that when I went to e-sign some documents from a cell phone that it would not accept the signature and I had to go back and complete from a laptop.
Reactie Trainual
vorige week
Hey Heather! So cool to hear that you're taking advantage of the tracking reports in Trainual and putting them to good use. Nice! We hear you on mobile e-sign - noted for sure. Appreciate this feedback!
A very helpful tool to manage your people.
Opmerkingen: It has been a good experience. Its's nice to show a new employee how organized we are.
Pluspunten:
It's a place to keep all the lessons and procedures for a Company.
Minpunten:
Sometimes the creating and transferring previous training paperwork into Trainual was tricky and time consuming.
Reactie Trainual
vorige week
Hey Jerry! Thanks so much for sharing your experience. Nice work getting all of your content into Trainual. Onward and upward my friend!
It Works for Us
Pluspunten:
I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.
Minpunten:
I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.
Trainual is a great option
Pluspunten:
Creating and managing process is very simples in trainual. Having a specific tool for traning give a more "serious/important" feeling about the content, special for remote teams.
Minpunten:
The search engine could be better. Sometimes it's not so good to find the right content.
Reactie Trainual
vorig jaar
Hi Jean! Thank you so much for leaving us this awesome review :) We're super stoked to hear that it's been useful for you as you create and manage your processes. And we appreciate you sharing your feedback on the search functionality! We're working on updating that functionality, so stay tuned for some improvements to come soon! If you have any other feedback, always feel free to reach out! Thank you so much again for being such an awesome part of our community and for working with us!
Excellent Product to help Organize information and small businesses
Opmerkingen: It's been a great tool and time saver.
Pluspunten:
How it organizes information easily and tracks whether users have gone through material.
Minpunten:
I wish there was a way to set up a billboard with information we can put info into so that we could easily have access without clicks into things that we can see at all times.
Reactie Trainual
3 jaar geleden
Hi Stephanie! Thank you for sharing your thoughtful feedback. We'll be sure to pass along your comments about a Bulletin/Billboard feature have you experimented with Forums? That might do the trick! Please feel free to let us know if you have any other questions or feedback.
Efficient and Engage Training Option
Opmerkingen: Trainual allows me to easily create and manage training materials, track employee progress, and ensure that everyone is up-to-date on the latest company policies and procedures. One of the standout features of Trainual is its user-friendly interface, which makes it easy for even non-technical team members to create and update training content.Another key benefit of Trainual is its ability to streamline the training process, reducing the amount of time and resources required to get new hires up to speed. With Trainual, our comprehensive training programs cover everything from onboarding to ongoing professional development, while tracking employee progress and completion.
Pluspunten:
Trainual allowed our company to finally have ONE place to store training collateral. The user interface is friendly and functional, with features that appeal to all learners. I love the option to embed video, something we could never do with stand-alone PDFs. I also value the search that allows me to find every training piece with keywords. When we complete quarterly/yearly audits this allows me to easily locate all items that need to be updated.Lastly, I love being able to parcel training out and not overwhelm new hires with all content at once. Our training modules allow me to give them only access to that day's material, which is topic specific. This allows me to create a learning journey for them at the pace they need.
Minpunten:
The testing process. I like the idea of testing employees, but being allowed to retake a test immediately after not passing leads the employee right back to the quiz, where they then try to guess the answer based on elimination. I would like to see the option when we build tests to link it back to the step in the process that is where the answer resides. Then when the user misses that question they are routed back there to actually re-read the content for the answer.
Great Resource for Training
Opmerkingen: The biggest business problem solved with using Trainual is outdated processes and procedures being used and "passed around" due to hard copies being saved. These hard copies would sometimes have hand written notes by team members of when the processes changes, but would be hard to follow. With Trainual, we are able to keep everything up to date quickly.
Pluspunten:
Trainual's ease of searching and editing as an administrator is one of my favorite features. To be able to search for any subject, topic, test, etc. and find all associated trainings and topics with that field is amazing. This is a time saver when trying to help my team.Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. This has helped with any outdated information that a team member could have had with hardcopies of training material.
Minpunten:
In some instances, if a member does not have the proper access, they are unable to see all available topics when they search. It takes an administrator to search and assign the topic or show the team member the material.It can be time consuming to get everything in to Trainual, at first. Once everything is documented, though, it is easier to keep updated.
Reactie Trainual
6 maanden geleden
Hey, Trezlynn! Thanks so much for sharing your review. So awesome to hear that you're keeping those Payroll processes alive and well... well documented and up to date, that is! Your team is lucky to have a manager that cares about their success in this way. Super awesome news - we just released an update a few weeks ago that enables content to be searchable and access to be requested without the need to perform this manually for your employees. Head to the Account settings page and toggle on the option to "Publish content libraries." Be sure you've toggled on the options to share the Company and Policies pages with your team, too! Then they can search and request access on their own. Additionally, you can use the AI tool in Trainual to write a rough draft of your processes to save a ton of time! Keep an open mind to what is possible with the AI tool - it knows more than you might think! Thanks again for being a champion of Trainual!
Great product
Opmerkingen: Great product very happy
Pluspunten:
Love that we are able to contain all important training materials both internal and client-specific procedures in one easy to use platform
Minpunten:
The search function could be improved. Like if I searched for a specific procedure for a hypothetical client named "Red" the search function will more than likely return values for other procedures that have the word "red" somewhere in the procedure. The first results should be based on of trainual name not what is contained within the body/text of each trainual. Causes lots of issues for us as our company name is Longs Peak. The word "peak" is commonly used in the investment industry both as a way to describe the market and also is used in a lot of different firm names.
Reactie Trainual
vorig jaar
Hi Ethan! Thank you so much for leaving us a review :) We think you're also pretty great, and we're excited to hear that Trainual has been super easy for you to use! And thank you so much for sharing your feedback about the search functionality. We're currently working on improvements to how results are pulled via search within Trainual, so stay tuned on some exciting updates! If you ever have any other feedback or need anything from us, always feel free to reach out. We appreciate you a ton and we're so excited to continue to work with you!
Online business GLUE!
Opmerkingen: Excellent experience overall. It is the back bone of policies, training and reference for our company.
Pluspunten:
This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.
Minpunten:
The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.
Reactie Trainual
vorig jaar
Hi Sonja! Thank you so much for taking the time to leave this awesome review of Trainual :) We're so excited to hear that it's made accessing training and reference material so much easier for you and your team! And thank you for your feedback on content organization customization and for getting a rep for your account. I have great news for both of these for you, though! On the content organization customization side, you can actually rename the "Company", "Policies", and "Processes" sections to any names that make more sense for your business. To do that, go to "Account Settings" from the top navigation, and then scroll down to "Custom Terminology". From there, you'll be able to rename the Trainual terminology to anything you'd like. In regards to having your own representative, for Scale accounts that are over 50 users, we do assign those customers with a dedicated rep that is there to help you get set up for success. Hope that helps! Thank you again for everything!
Eerder overwogen alternatieven:
Trainual = Scalability
Opmerkingen:
Overall it has done what we have needed.
It will allow us to be more systematic and provide resources for our employees.
Pluspunten:
Simple to use once you integrate LOOM. Once everyone starts using it the ease is even easier.
Minpunten:
It would be great to be able to track overall training flow or steps with training candidates with both in-person and online training all on the TRAINUAL platform.
Reactie Trainual
vorig jaar
Hi Duane! Thank you so much for this awesome review of Trainual :) We're stoked to hear that you really like the Loom integration and that it's helped your business scale up. And thank you for the feedback about tracking overall training flow within Trainual. I'll pass this on to our Product Team as we are always looking for ways to improve. In the meantime, let us know if you ever have any other feedback, and we'll be happy to hear it! Thanks so much again, and we're excited to continue to work with you!
Priceless Tool for Streamlining and Growth
Opmerkingen: Extremely positive. The tool flat out works. It's something that you get out what you put in. My recommendation for anyone looking into it is to have a strong plan and a devoted 'Trainual Champion' devoted to the buildout and implantation of the platform.
Pluspunten:
Trainual is far and away the best value for any platform we have used. It's hard to determine what's more impactful, the cost savings or the added revenue generated from staying organized and properly training our people. I strongly recommend this tool to anyone wanting to scale their business in a healthy and sustainable way.
Minpunten:
The cons I experience are items the Trainual team is working on developing. Not many negatives to this technology.
Reactie Trainual
3 jaar geleden
Hello Sean! Thank you so much for taking the time to leave such a thorough review of your Trainual experience. We truly appreciate the kind words and are thrilled to hear that our software has been impactful to your business, from savings to training efficiency. We're always here if you have additional feedback or questions!
Trainual business playbook software review
Pluspunten:
Intuitive to start using and set up, clean and modern design.Seems to be very capable and scalable so far, believe it will easily grow with us. Friendly, helpful and well trained support team, great people.Very good self help resources including articles, videos, and webinar recordings.Free onboarding/success coaching for customers, in groups or one to one, very helpful.
Minpunten:
Experienced a few glitches, but the support team were communicative and got the issues escalated and resolved reasonably quickly.Would be great to see more reporting and implementation dashboard features, to help new companies get going, we ran a launch project on Smartsheet which could possibly be handled within Trainual. Also would be handy to have the ability to add 'RACI' (Responsible, Accountable, Consulted, Informed) so different team members can be automatically updated or give approval for subjects to be published and updated.
Reactie Trainual
6 maanden geleden
Thank you so much for your kind words, James! We're thrilled to hear that you found our platform intuitive and easy to set up. We take great pride in the simplicity of Trainual. It's wonderful knowing you trust us to grow and scale with you. We're glad you found our self-help and success coach resources valuable. We're always here to support you. We're looking forward to continued reporting enhancements. I've shared your insights with our team. We appreciate your feedback!

So far so good!
Opmerkingen: Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.
Pluspunten:
It's simple, pretty, and functional. No real complaints.
Minpunten:
There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.
Reactie Trainual
5 jaar geleden
Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.
Excellent platform for creating training content.
Opmerkingen: The onboarding experience was very insightful. However, other members of our organization seem to struggle with understanding how to best utilize the system. The organization relies on me auditing the content they have created to ensure it is complete, accurate, and follows the proper structure. We will have to do a lot of internal training before we are using the system at its full capacity.
Pluspunten:
My favorite feature of Trainual is the ability to create Loom videos and embed them into the training content. This is far more effective than simply writing out a policy of SOP.
Minpunten:
The structure of Collection > Subject > Topic > Step can be confusing for team members who weren't part of the Trainual onboarding process. This structure also doesn't work well for certain policies and SOPs.
Good Product
Opmerkingen: I like it and we use it to keep documented records for all of our trainings.
Pluspunten:
Easily Searchable and easy to build new pages.
Minpunten:
its not a trainual issue, sometimes if you dont organize things on the front end it gets hard to handle later on.
Reactie Trainual
6 maanden geleden
Thanks for your review, Brett! We're pumped to hear that you find Trainual easily searchable and user-friendly when building new content. We totally get what you mean about organization being key upfront. We're glad our tool helps you keep well-documented records for your trainings. Keep up the great work and thanks again!
Game Changing Training
Opmerkingen: Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.
Pluspunten:
The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.
Minpunten:
We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.
Reactie Trainual
4 jaar geleden
Hey Matt, we're super pleased to hear we've helped you scale and grow your employees! I've actually gone through and added a feature request for certificates based on completion rate. We'll send over an update as soon as this becomes available.
Makes on-boarding new team members easy for small business
Opmerkingen: Bring a small business, each team member wears many hats. Our business is also, thankfully, BOOMING so the need to add team members and keep up with a fast paced business is really difficult. Once all of our policies and procedures were on Trainual, and it did not take long to format and upload, an on-boarding process that would take me away a work day for me (the Director of Operations) was as easy as having the new hire in my office with an iPad learning while I worked. Also, sending out memos to team members and tracking them down to sign was eliminated because of the easy to edit and upload software. Our SOP has never been so up-to-date!
Pluspunten:
I really enjoy how this software has made updating standard operating procedures so simple. Whenever something is edited it sends a notification out to the team and I just need to give them a due date, this way I know that all information is available to everyone.
Minpunten:
I wish I did not have to pay for the premium membership to do screen recording. Our business pays for Zoom so we just do screen recording through there, but uploading videos are also a process as you need to pay for a account or upload to YouTube to manage videos.
Reactie Trainual
3 jaar geleden
Hi Taylor! Thank you so much for leaving such great words about Trainual. We are very excited to hear that we have helped make SOPs more accessible, and that training is becoming more efficient. If you have any other feedback or questions, please don't hesitate to reach out!
Efficient Onboarding Solution
Opmerkingen: Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven to be an efficient solution for streamlining our onboarding processes. The software's current capabilities have met our needs and facilitated a smoother transition for new hires.However, we acknowledge that there is untapped potential in the software that we have yet to explore fully. We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features. Once we allocate the necessary time for these tasks, we believe the software will enhance our onboarding processes even further.Overall, we highly recommend Trainual for its effectiveness, and we are eager to continue unlocking its full potential.
Pluspunten:
One of the aspects we appreciate the most is the ability to provide consistent information to our new hires in a highly efficient manner. It allows them to progress through the onboarding process at their own pace. The inclusion of quizzes within the program has significantly enhanced the learning experience. It not only reinforces their understanding but also provides a way to assess their knowledge retention. We are looking forward to the access they will have to our standard operating procedures, once we have them added to the program. This will serve as a valuable resource, enabling them to refer back to important guidelines and processes as needed.
Minpunten:
We would appreciate the capability for increases e-signatures without incurring additional expenses. It would be beneficial to have a solution that allows us to handle a higher volume of signatures without any added costs. Alternatively, if there was a more effective way to sign off on all policies within the program that would eliminate the need for additional e-signatures. This would simplify and streamline the process and would further enhance our onboarding experience.
Reactie Trainual
4 maanden geleden
Wow, Tammie! This feedback is great. It's awesome to hear how Trainual is improving your onboarding processes and enhancing the learning experience. We look forward to hearing more as your experience unfolds. Would love to have you in our Trainual Insiders community. You can find us on Slack or Facebook. Thanks so much for taking the time to share this review. P.S. Passed along your e-sign feedback to the product team!