Trainual reviews

Amazing Service

Opmerkingen: It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.

Pluspunten:

I love how easy it is to use and stay organized and help others get trained.

Minpunten:

I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Best process documentation software

Opmerkingen: Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual.

Pluspunten:

That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy.

Minpunten:

This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place.

This is a great program!

Opmerkingen: Trainual has been a valuable recourse to the company im at. This allows us to track and efficiently train new and existing employees.

Pluspunten:

Trainual is a very useful tool that allows us to easily train new and existing employees.

Minpunten:

Even though this platform works great for training people it gets updates quite frequently. Most updates are helpful but with the most recent update

Needs Knowledge Base Work

Opmerkingen: It is a love-hate relationship. We love being able to track everyone's progress but hate that it is so difficult to reference material later on.

Pluspunten:

The ability to track employees' progress and completion of each Trainual.

Minpunten:

Trying to find and reference past Trainuals. Once a Trainual is complete is it very difficult to find and reference back to it unless you remember to favorite it before you complete the Trainual initially. If they could figure this out then their product would be much better.

A Must for a smaller organization

Opmerkingen: Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers.

Pluspunten:

I love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help.

Minpunten:

Personally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though.

The best platform for onboarding sessions

Opmerkingen: Apart from all the help we get with our onboarding process, one thing that I love about Trainual is their newsletter. I'm always excited to read the next one and be inspired by what they bring to us. We have even implemented some processes based on what they recommended in these newsletters or got inspired from their own documentation to create some sections of our own. Thanks a lot, Trainual!

Pluspunten:

The product is straightforward to use and has a great UI design. It helps us do our onboarding process much faster than we used to have them.

Minpunten:

I haven't had any issues with the features I've used. :) Sometimes, the filters act up a bit, but I think of that mainly being my fault, haha

Our review of Trainual

Pluspunten:

I like how trainual organizes all of our training material. We have an expensive onboarding and in house training program and Trainual helps guide new employees through the first few months of their employments.

Minpunten:

We seem to get employees assigned to subjects that they don't necessarily have to complete. So figuring out how to organize our roles and content has been a little confusing.

West Virginia/ Kentucky/Ohio

Opmerkingen: Overall, Trainual has served as a good training app and is easy to navigate through.

Pluspunten:

I like that it is easily accessible and keeps track of your progress in comparison with other employees as well as the company as a whole.

Minpunten:

What I liked lease about Trainual is that when I went to e-sign some documents from a cell phone that it would not accept the signature and I had to go back and complete from a laptop.

A very helpful tool to manage your people.

Opmerkingen: It has been a good experience. Its's nice to show a new employee how organized we are.

Pluspunten:

It's a place to keep all the lessons and procedures for a Company.

Minpunten:

Sometimes the creating and transferring previous training paperwork into Trainual was tricky and time consuming.

It Works for Us

Pluspunten:

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

Minpunten:

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.

Trainual is a great option

Pluspunten:

Creating and managing process is very simples in trainual. Having a specific tool for traning give a more "serious/important" feeling about the content, special for remote teams.

Minpunten:

The search engine could be better. Sometimes it's not so good to find the right content.

Excellent Product to help Organize information and small businesses

Opmerkingen: It's been a great tool and time saver.

Pluspunten:

How it organizes information easily and tracks whether users have gone through material.

Minpunten:

I wish there was a way to set up a billboard with information we can put info into so that we could easily have access without clicks into things that we can see at all times.

Efficient and Engage Training Option

Opmerkingen: Trainual allows me to easily create and manage training materials, track employee progress, and ensure that everyone is up-to-date on the latest company policies and procedures. One of the standout features of Trainual is its user-friendly interface, which makes it easy for even non-technical team members to create and update training content.Another key benefit of Trainual is its ability to streamline the training process, reducing the amount of time and resources required to get new hires up to speed. With Trainual, our comprehensive training programs cover everything from onboarding to ongoing professional development, while tracking employee progress and completion.

Pluspunten:

Trainual allowed our company to finally have ONE place to store training collateral. The user interface is friendly and functional, with features that appeal to all learners. I love the option to embed video, something we could never do with stand-alone PDFs. I also value the search that allows me to find every training piece with keywords. When we complete quarterly/yearly audits this allows me to easily locate all items that need to be updated.Lastly, I love being able to parcel training out and not overwhelm new hires with all content at once. Our training modules allow me to give them only access to that day's material, which is topic specific. This allows me to create a learning journey for them at the pace they need.

Minpunten:

The testing process. I like the idea of testing employees, but being allowed to retake a test immediately after not passing leads the employee right back to the quiz, where they then try to guess the answer based on elimination. I would like to see the option when we build tests to link it back to the step in the process that is where the answer resides. Then when the user misses that question they are routed back there to actually re-read the content for the answer.

Great Resource for Training

Opmerkingen: The biggest business problem solved with using Trainual is outdated processes and procedures being used and "passed around" due to hard copies being saved. These hard copies would sometimes have hand written notes by team members of when the processes changes, but would be hard to follow. With Trainual, we are able to keep everything up to date quickly.

Pluspunten:

Trainual's ease of searching and editing as an administrator is one of my favorite features. To be able to search for any subject, topic, test, etc. and find all associated trainings and topics with that field is amazing. This is a time saver when trying to help my team.Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. This has helped with any outdated information that a team member could have had with hardcopies of training material.

Minpunten:

In some instances, if a member does not have the proper access, they are unable to see all available topics when they search. It takes an administrator to search and assign the topic or show the team member the material.It can be time consuming to get everything in to Trainual, at first. Once everything is documented, though, it is easier to keep updated.

Great product

Opmerkingen: Great product very happy

Pluspunten:

Love that we are able to contain all important training materials both internal and client-specific procedures in one easy to use platform

Minpunten:

The search function could be improved. Like if I searched for a specific procedure for a hypothetical client named "Red" the search function will more than likely return values for other procedures that have the word "red" somewhere in the procedure. The first results should be based on of trainual name not what is contained within the body/text of each trainual. Causes lots of issues for us as our company name is Longs Peak. The word "peak" is commonly used in the investment industry both as a way to describe the market and also is used in a lot of different firm names.

Online business GLUE!

Opmerkingen: Excellent experience overall. It is the back bone of policies, training and reference for our company.

Pluspunten:

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

Minpunten:

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Trainual = Scalability

Opmerkingen: Overall it has done what we have needed.
It will allow us to be more systematic and provide resources for our employees.

Pluspunten:

Simple to use once you integrate LOOM. Once everyone starts using it the ease is even easier.

Minpunten:

It would be great to be able to track overall training flow or steps with training candidates with both in-person and online training all on the TRAINUAL platform.

Priceless Tool for Streamlining and Growth

Opmerkingen: Extremely positive. The tool flat out works. It's something that you get out what you put in. My recommendation for anyone looking into it is to have a strong plan and a devoted 'Trainual Champion' devoted to the buildout and implantation of the platform.

Pluspunten:

Trainual is far and away the best value for any platform we have used. It's hard to determine what's more impactful, the cost savings or the added revenue generated from staying organized and properly training our people. I strongly recommend this tool to anyone wanting to scale their business in a healthy and sustainable way.

Minpunten:

The cons I experience are items the Trainual team is working on developing. Not many negatives to this technology.

Trainual business playbook software review

Pluspunten:

Intuitive to start using and set up, clean and modern design.Seems to be very capable and scalable so far, believe it will easily grow with us. Friendly, helpful and well trained support team, great people.Very good self help resources including articles, videos, and webinar recordings.Free onboarding/success coaching for customers, in groups or one to one, very helpful.

Minpunten:

Experienced a few glitches, but the support team were communicative and got the issues escalated and resolved reasonably quickly.Would be great to see more reporting and implementation dashboard features, to help new companies get going, we ran a launch project on Smartsheet which could possibly be handled within Trainual. Also would be handy to have the ability to add 'RACI' (Responsible, Accountable, Consulted, Informed) so different team members can be automatically updated or give approval for subjects to be published and updated.

So far so good!

Opmerkingen: Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pluspunten:

It's simple, pretty, and functional. No real complaints.

Minpunten:

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Excellent platform for creating training content.

Opmerkingen: The onboarding experience was very insightful. However, other members of our organization seem to struggle with understanding how to best utilize the system. The organization relies on me auditing the content they have created to ensure it is complete, accurate, and follows the proper structure. We will have to do a lot of internal training before we are using the system at its full capacity.

Pluspunten:

My favorite feature of Trainual is the ability to create Loom videos and embed them into the training content. This is far more effective than simply writing out a policy of SOP.

Minpunten:

The structure of Collection > Subject > Topic > Step can be confusing for team members who weren't part of the Trainual onboarding process. This structure also doesn't work well for certain policies and SOPs.

Good Product

Opmerkingen: I like it and we use it to keep documented records for all of our trainings.

Pluspunten:

Easily Searchable and easy to build new pages.

Minpunten:

its not a trainual issue, sometimes if you dont organize things on the front end it gets hard to handle later on.

Game Changing Training

Opmerkingen: Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.

Pluspunten:

The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.

Minpunten:

We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.

Makes on-boarding new team members easy for small business

Opmerkingen: Bring a small business, each team member wears many hats. Our business is also, thankfully, BOOMING so the need to add team members and keep up with a fast paced business is really difficult. Once all of our policies and procedures were on Trainual, and it did not take long to format and upload, an on-boarding process that would take me away a work day for me (the Director of Operations) was as easy as having the new hire in my office with an iPad learning while I worked. Also, sending out memos to team members and tracking them down to sign was eliminated because of the easy to edit and upload software. Our SOP has never been so up-to-date!

Pluspunten:

I really enjoy how this software has made updating standard operating procedures so simple. Whenever something is edited it sends a notification out to the team and I just need to give them a due date, this way I know that all information is available to everyone.

Minpunten:

I wish I did not have to pay for the premium membership to do screen recording. Our business pays for Zoom so we just do screen recording through there, but uploading videos are also a process as you need to pay for a account or upload to YouTube to manage videos.

Efficient Onboarding Solution

Opmerkingen: Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven to be an efficient solution for streamlining our onboarding processes. The software's current capabilities have met our needs and facilitated a smoother transition for new hires.However, we acknowledge that there is untapped potential in the software that we have yet to explore fully. We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features. Once we allocate the necessary time for these tasks, we believe the software will enhance our onboarding processes even further.Overall, we highly recommend Trainual for its effectiveness, and we are eager to continue unlocking its full potential.

Pluspunten:

One of the aspects we appreciate the most is the ability to provide consistent information to our new hires in a highly efficient manner. It allows them to progress through the onboarding process at their own pace. The inclusion of quizzes within the program has significantly enhanced the learning experience. It not only reinforces their understanding but also provides a way to assess their knowledge retention. We are looking forward to the access they will have to our standard operating procedures, once we have them added to the program. This will serve as a valuable resource, enabling them to refer back to important guidelines and processes as needed.

Minpunten:

We would appreciate the capability for increases e-signatures without incurring additional expenses. It would be beneficial to have a solution that allows us to handle a higher volume of signatures without any added costs. Alternatively, if there was a more effective way to sign off on all policies within the program that would eliminate the need for additional e-signatures. This would simplify and streamline the process and would further enhance our onboarding experience.