Trainual reviews

Employee training software

Opmerkingen: Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Pluspunten:

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Minpunten:

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Best process documentation software

Opmerkingen: Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual.

Pluspunten:

That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy.

Minpunten:

This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place.

Trainual Review

Opmerkingen: Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Pluspunten:

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Minpunten:

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want. Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications. The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

Great tool for Team Training

Opmerkingen: The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

Pluspunten:

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

Minpunten:

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

Cutting edge can be a scary place

Opmerkingen: Overall it's going to fill our need for business process documentation well. It has the features and support we need at the right price. I only with it weren't called "Trainual" because it's really not a training platform.

Pluspunten:

I love the responsiveness of the support team and the structures they have in place for deploying the platform. It's a clean, well-though-out platform with a good balance of structure and flexibility to meet most organizations' needs.

Minpunten:

There are a lot of features still in development, and a lot of pieces changing. Dark mode was released, but doesn't work yet with the brand styles. There is a "Team" tag separate from the "role" and "title" fields, but it doesn't have any functionality yet. Sometimes the colors are off, or the whole page shows as code instead. It's nothing a refresh can't fix, but there's definitely a feeling of making sacrifices for the sake of being part of a vision.

Intuitive Platform for Process Creation

Pluspunten:

My favorite thing about Trainual is how easy they make the content creation process. The platform is super intuitive, so even without much background information/training on the platform, a new user can log in and generate a process or policy with ease (and make them look good too!) They are incorporating more AI integration as well so I expect the process could get even easier.If you do need help, the Trainual help & training center is really thorough and covers the platform itself, how to make awesome processes/policies and anything else you might need. The team is responsive by chat as well anytime I ever had a question or wanted to request a feature.

Minpunten:

Just a couple features that I think could be helpful: A clear way to prioritize assigned content on the general user's "Desk"/homepage, as well as different options for the "look" of the homepage in general. If a user is assigned a lot of content, each subject assigned takes up a lot of space on the screen.

Love Trainual

Pluspunten:

I would recommend it Trainual to everyone. It’s easy to use and with it being able to be used on the phone is a big plus. As I can use it anywhere I’m at.

Minpunten:

I don’t have any cons with Trainual.

Excellent method of keeping any sized team up to date!

Opmerkingen: Very positive, rarely an issue from your apps or programs and the one time I did have trouble it was resolved promptly.

Pluspunten:

Most useful is the simplicity and ability in sending specific trainings to specific members. If someone is struggling in one area we simply reset their training and go back over it with them. We are looking forward to teams so we can begin doing this by group as well!

Minpunten:

Really need to be able to categorize members into multilayered teams for ease and precision in what is being sent to train on.

Crucial to taking your business to the next level

Opmerkingen: Improves my training process, it makes a huge difference. Employees have a very good idea on what to do before they even start their first day on the job

Pluspunten:

its great for documenting SOP's so that new staff have a step by step process on how to complete a task. No more micromanaging each new recruit, this will save you thousands of dollars in wages. Trainees are a liability and not productive until they're trained up correctly. Trainual will get them there much faster.

Minpunten:

Sometimes completing our core values test can glitch. New employees can lose everything they've written and have to start again.

Ease of use

Opmerkingen: I absolutely love Trainual. It simplified and you can continue to add items when needed. We are daily users.

Pluspunten:

Trainual is easy to use. Once a subject is published, searching and learning from that subject is quick and efficient.

Minpunten:

Trying to assign subjects sometimes gets confusing. But once you learn, it’s simple.

The answer to what I was looking for

Opmerkingen: Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

Pluspunten:

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

Minpunten:

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Just what our company needed!

Opmerkingen: Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pluspunten:

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Minpunten:

There are no cons that I have been able to find.

Loving it!

Opmerkingen: Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The new Chrome extensions have just made it all 10 times better!

Pluspunten:

The support is top-notch! The system is very intuitive for the end-user. Admins and users both love it.

Minpunten:

Set-up can be a beast, but they do offer one-on-one support, migration services and a multitude of user guides, videos and training.

Excellent Product to help Organize information and small businesses

Opmerkingen: It's been a great tool and time saver.

Pluspunten:

How it organizes information easily and tracks whether users have gone through material.

Minpunten:

I wish there was a way to set up a billboard with information we can put info into so that we could easily have access without clicks into things that we can see at all times.

Best Decision we have made this year!

Opmerkingen: Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.

Pluspunten:

Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

Minpunten:

We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Great product

Opmerkingen: Great product very happy

Pluspunten:

Love that we are able to contain all important training materials both internal and client-specific procedures in one easy to use platform

Minpunten:

The search function could be improved. Like if I searched for a specific procedure for a hypothetical client named "Red" the search function will more than likely return values for other procedures that have the word "red" somewhere in the procedure. The first results should be based on of trainual name not what is contained within the body/text of each trainual. Causes lots of issues for us as our company name is Longs Peak. The word "peak" is commonly used in the investment industry both as a way to describe the market and also is used in a lot of different firm names.

Online business GLUE!

Opmerkingen: Excellent experience overall. It is the back bone of policies, training and reference for our company.

Pluspunten:

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

Minpunten:

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Trainual Review from an Account Manager at Tech Company

Opmerkingen: Trainual has helped me continue to learn about our new products and refresh myself on older products at the drop of a dime. This allows me to have a ton of information at my finger tips when needing to prepare on the fly or answer questions I may not know the answer to at first.

Pluspunten:

My favorite part of Trainual is how easy the interface is to use. I think that it is very easy to navigate the home page and figure out where everything is. The quiz interface is also very easy to use. It is also great that there can be videos added to the training sections.

Minpunten:

There really is not too much that I dislike about Trainual as a whole. I guess in my case I wish that I did not have to ask for access to different subjects that are not private in nature. However, that is probably just something that we have set up internally and can certainly be adjusted.

Priceless Tool for Streamlining and Growth

Opmerkingen: Extremely positive. The tool flat out works. It's something that you get out what you put in. My recommendation for anyone looking into it is to have a strong plan and a devoted 'Trainual Champion' devoted to the buildout and implantation of the platform.

Pluspunten:

Trainual is far and away the best value for any platform we have used. It's hard to determine what's more impactful, the cost savings or the added revenue generated from staying organized and properly training our people. I strongly recommend this tool to anyone wanting to scale their business in a healthy and sustainable way.

Minpunten:

The cons I experience are items the Trainual team is working on developing. Not many negatives to this technology.

If you aren't using trainual you are missing out

Opmerkingen: Incredible. We use it all the time and it has become our document repository as well as our best asset in training.

Pluspunten:

I can create one training video with screen narration and push it out to my different teams rather than having to train each person individually.

Minpunten:

It's definitely hard to get started making content. But that is more on the user than the service. Make sure you set aside time to work on this!

Trainual is key

Opmerkingen: Easier training platform than the previous platform we used so there were fewer technical issues which saved us time fixing those issues during Training. It was a great experience overall.

Pluspunten:

The fact that we had to suddenly hire and train people in a short manner of time because of an unexpected surge of workload, the ease of transitioning to Trainual really helped. We were using a different software/platform before and it was a bit of a pain and we found Trainual a few months back before hiring, thankfully. Trainual is also perfect for our current needs. It's really easy to learn how to navigate around Trainual and learn how to use it from an Admin perspective. We didn't experience any technical issues along the way even from the user's side. I also liked the feature where you can see their progress in a detailed manner, like when did a specific user start on a course and when did they finish it.

Minpunten:

There really aren't that many things I didn't like about it. I guess I would just push on considering adding more test styles/quiz styles. Additionally, I think we can add more details on the Reports, like the computed duration of how much time a user spent on a specific subject & course. Also, it'd be nice too if there was a feature where the courses & subjects are locked or set up to be taken in a specific order. These are the things on top of my head right now.

Super Easy to Use

Opmerkingen: The team at Trainual has been amazing. They have supported us throughout the process. When you have a great product and an even better team supporting it, great things happen.

Pluspunten:

This product is super easy to use. Our team was able to get up to speed quickly and start building content right away.

Minpunten:

I would like to continue to see more reports.

Great must-have tool with room to grow

Opmerkingen: Overall, I love Trainual's software and who they are as a company. They have a good product. Although it may be missing some things, those are things they are working on. They provide great resources for business owners and managers. I love the videos, webinars, articles, whatever it is that they put out there. It is always GOLD! And not to mention, very relevant.

Pluspunten:

I love how easy it is to use. They come out continuously with updates that help the ease of use, I think. I like the option of incorporating tests/quizzes. It's easy to add in different media formats as well.

Minpunten:

Trainual has great bones and structure. They are constantly evolving and implementing improvements which I appreciate, however, I do wish for a more complex or more functions in the testing/quizzes and a way to organize topics into Categories or Folders (which I know is something they are working on).

A great resource

Pluspunten:

Trainual offers all of the major features that we desired in a knowledge base/LMS resource. Beyond that, their team continues to actively engage with users to gather feedback and make their product better aligned with our needs. Our team uses this on a daily basis and I expect it to become more and more central to the way we operate our business.

Minpunten:

Any time you invest hundreds of hours developing content within a framework that you do not control, that is always a little concerning. Response time to needs/bugs and the possibility of future pricing changes could become challenges. At the moment, support has met expectations and we are happy with the product and service.

Trainual Transformed our Staff

Opmerkingen: I love it! We will be using it for years!

Pluspunten:

Trainual was super easy to set up and get my staff training up to date. It is very intuitive so my staff were able to get started with minimal assistance.

Minpunten:

I have to put in my own information. The templates Trainual has are amazing, I just wish I could click a button and all my manuals were magically entered!