ADDA reviews

Gated Security

Opmerkingen: This system is ideal for a senior apartment community with a well known security service to operate the gate,and protect the community.

Pluspunten:

they offer gated security,and good HR...

Minpunten:

this is a good program,but too advanced.

Help out to manage operational tasks

Opmerkingen: It was nice experience using adda, with the help of user feedbacks we together can make it a great product overall.

Pluspunten:

1. Ease of using different functions as admin 2. Customer or product support for solving the implementation/customisation issues 3. Workflows are designed well in advance

Minpunten:

1. Need some corrections into workflows 2. As admin, still some access are missing in some functioning that can be done by support team only 3. Hard delete of some entities are necessary to avoid garbage data being accumulated (users, units etc.) 4. Tenant management need some more advancements as its most frequently used and have maximum challenges faced by Apartments or societies.

Not bad

Pluspunten:

Easy to use, transparency, confidential

Minpunten:

Page loading, Log out, Bill format, Report bug, Ledgers

Best Product, Bester Support

Opmerkingen: I wanted to take a moment to express my sincere appreciation for the exceptional work your team has done in fixing the GST compliance issues related to the type of invoice challenges and the seamless transition of data.
Your expertise, dedication, and prompt response in addressing these complexities have truly made a significant difference. The efforts you've put in to ensure that everything is accurately aligned with the compliance requirements are highly commendable. This kind of support is invaluable, and it’s a pleasure to work with a service provider that consistently delivers results of such high quality.
Thank you once again for your hard work and commitment. We look forward to continuing our partnership and working with you on future projects.

Pluspunten:

Expertise, dedication, and prompt response in addressing any complexities have truly made a significant difference

Minpunten:

I have not found any as such, but so far good experience

Reliable, Transparent, and user friendly software.

Opmerkingen: One of the Excellent software to manage JOPD.

Pluspunten:

The software is User-friendly, easily accessible, and transparent. the most likable part of this software is the minimal error with Mollak integration.

Minpunten:

The system hangs quite often during the regular use of the software and automatically logs out. The software shows an error in browsing while pulling the receipts from the Mollak system.

ADDA is a Great Software for Society Management

Opmerkingen: I am using ADDA as user and as Community Manager for last 8 years. It is an excelent product for Society management. This is helping us to have transperent accounting and helping us with easy auditing and tracking dues and payments.

Pluspunten:

1. Easy to use 2. Gives an easy way to manage the society accounts 3. Mobile apps is helpful for the residents to view their dues and make payment. 4. Lots of reports to help Society management team to manage the accounts and auditing

Minpunten:

1. Need to add more latest communication like WhatsApp 2. Need to have functionality to integrate with thrid pary payment providers like Paytm or PhonePe etc 3. Gatekeeper is not as good as other product in market

HELP FOR RUNNING YEAR END PROCESS

Opmerkingen: It has been good so far. The customer service has been reasonably good.

Pluspunten:

[sensitive content hidden] was extremely helpful in ensuring that the year end process which was hitherto not run for 4 financial years are run properly and the figures frozen

Minpunten:

Some of the general ledger accounts are not accessible for journal entries. This is a disadvantage compared to Tally. Also, the receivables and payables are broken down into individual elements including GST. Sometime this may be advantageous. Many a times, this seems to be disadvantageous.

Good platform but need improvement

Opmerkingen: Good platform but need improvement in area of accounting, vendor invoice processing

Pluspunten:

Operation management is seemless Feature of announcement is good.

Minpunten:

High transaction charges Accounting feature for invoicing and payment to vendor

Feedback on ADDA Tool Review

Opmerkingen: Over all it is good, can be used for small and larger residential apartments and gated communities

Pluspunten:

Support is good and the way it structure on accounting and invoicing bills are good. need to improve in bank and cash section

Minpunten:

Customization, may need give some flexibility for customization need to improve in bank and cash section and purchase request order

Missing Notification

Pluspunten:

ADDA is advertisement-free and has a clean, neat layout.

Minpunten:

Please note ADDA main functionality should be visitor approval, rest like expense and other can be replaceable by a excel sheet with its Pros and cons . In recent times ADDA notifications are inconsistent 1. Notifications not being received at all. for approval 2. Delayed notifications 3. Inconsistent notifications, with some being received and others missed. I have reproduced all the issues with the ADDA support team, but they are asking us to wait for a new launch. This is unacceptable, as these issues are crucial for both security and social needs. Residence cannot afford to miss a Swiggy delivery, nor can resident make a visitor wait at the entry just because the app fails to send a notification on time. Imagine the visitor’s reaction—among others they might suggest using other apps. Please address these issues as soon as possible.

Adda - Great community management App

Pluspunten:

App setup is easy Setting up admin part is great with proper documentation available Support available is great

Minpunten:

Gatekeeper app could be enhanced more providing details about check in / check out details in App

Adda makes property management hassle-free

Pluspunten:

Gate management & Accounts management are good.

Minpunten:

Subscription charges are high which are not justified against competitor products

Over all feedback

Pluspunten:

Client data management and accounts management

Minpunten:

We can't use the different adda account in the same browser at a time. Earlier it was possible

Hassle free system

Opmerkingen: I have been using ADDA since a year, since inception during the installation [sensitive content hidden] did it in a beautiful way and explained very well.
moreover for any issue escalation immediate response by the team.Well done Team ADDA

Pluspunten:

Adda is a easy to use and simple ERP system available in market at a economical price. Easy tracking of payments and receipts with all the reports required for Audits.

Minpunten:

As of now i never experienced any such issues with ADDA

Easy Effective

Opmerkingen: The installation was quite a simple and easy with excellent support from ADDA implementation team, particularly thanks to Mr. Bharat for his incredible support and quick resolution of the issues.

Pluspunten:

Easy to install, user friendly, better tracking of issues, escalations Auto billing and payments receipts Guard Patrolling

Minpunten:

yet to explore fully, so will be able to comment after exploring entire package

friendly app

Opmerkingen: Wonderful experience,
Any time we can view the history

Pluspunten:

Accounts part specifically the maintenance collection option.

Minpunten:

More options to be add in accounts part for easy access

Customer Review

Opmerkingen: It is a good app.

Pluspunten:

Easy to use, Never goes down or has a lag

Minpunten:

None so far.

Software is Verry good for Accounting

Pluspunten:

Financial Reports, Eassy for Auto Invoicing,

Minpunten:

Support Staff is Very Good, Product is Very good for end user and accountant

ADDA is one of the best service provider ( 5/5 Customer exllence )

Opmerkingen: excellent product , Great team , one of the oldest in field

Pluspunten:

*Very active and supported team her in UAE( [sensitive content hidden]) . *Understating of business requirement. *The system is easy for using

Minpunten:

*Some requested feature not available or not applicable

Mantri Serenity Apartment Owners' Welfare Association

Opmerkingen: Overall satisfied, but there is a great scope for improvement

Pluspunten:

Simple to use and easy to implement. Also efficient support team

Minpunten:

Poor development work. Many basic finance features are missing

Compatability

Opmerkingen: Its a good end user project but its way behind the other competitive software in market and even missing some of the basic functionalities which usually available in a cheaper software

Pluspunten:

User friendly, Mollak Integration and easy navigation

Minpunten:

Not much developed to compete with industry requirements and most of the basic functionalities are missing

Ahad Euphoria Feedback

Opmerkingen: Good, but need to add more features if demened

Pluspunten:

UI. Very user friendly. Good support from the team if needed

Minpunten:

Not implementing any new features is/are needed as per the requirement

Overall Review is good

Pluspunten:

Invoicing done easily . Customer support is also on time.

Minpunten:

Customer support is also on time & solve all the queries at one time.

ADDA Reviw

Pluspunten:

User friendly software considering its features, performance, and overall user experience.

Minpunten:

Require improvements under Expense Tracker.

Paradise CHS

Pluspunten:

User friendly interface. Back support is good.

Minpunten:

Limitations in features. Changes not possible.