Sage 50cloud Accounting reviews

My prefered accounting software

Pluspunten:

The best thing about Sage 50 is that it is very difficult for anone to make a mess of things. The controls are very tight, ensuring that an ignorant employee cant mess things up.

Minpunten:

It is very rigid and stodgy Most reports cannot be shown across fiscal years. Little ability to customize reports.

Sage 50 cloud accounting

Opmerkingen: Overall, Sage 50 is a solid choice for businesses looking to efficiently manage their accounting and keep track of their finances. It offers a variety of useful features, is easy to use, and can be customized to meet the needs of every business.

Pluspunten:

Sage 50cloud Accounting is a cloud-based accounting solution, which means data is stored online and can be accessed from any internet-connected device. This provides great flexibility for businesses with multiple locations or employees working remotely. It is also easy to use and is often preferred by businesses due to its user friendliness and ease of use. It can be customized to meet a company's specific needs, and it's also easily accessible from any Internet-connected computer.

Minpunten:

Although Sage 50cloud Accounting offers many useful features for accounting management, there are some areas that could be improved. Here are some examples :User interface: Although the Sage 50 interface is relatively easy to use, it could be improved to provide a more modern and intuitive user experience. Some of the features could be organized better to make the software more user-friendly.Integration with other applications: Although Sage 50cloud Accounting offers integration with Microsoft Office and other applications, there could be better integration with other third-party software to enable smoother workflow management.Inventory management: some inventory management features could be improved to provide better visibility and more accurate inventory tracking. Inventory management functionalities could also be enhanced to enable more efficient inventory management.Accessibility: Although Sage 50 is accessible from any Internet-connected computer, it could be improved to provide a smoother user experience on mobile devices such as smartphones and tablets.Customer Support: Although Sage 50 offers customer support, it could be improved to provide faster and more efficient assistance to users who need help solving problems or answering questions.

Total garbage!

Opmerkingen: Absolute garbage!

Pluspunten:

Loved it years ago when it was simpler to use, was less bloated, and customer service was awesome. It no longer is.

Minpunten:

Problems arise, and the tech departments have NO CLUE how to fix the program. My list of issues goes on and on, after talking repeatedly with their tech team. They're a complete waste of time! First, it takes HOURS to get a hold of anyone to get on the line, and/or to call back. And when they do, if things need to be escalated, well GOOD LUCK with that! You'll be lucky if they call you back in a day or two! In the meantime, your program is jacked! We're paying for cloud backup. It worked fine until we installed one of their upgrades. Now it no longer works. Want to know why? Yeah, we'd like to know why, too! Their tech team was UNABLE to figure it out! Can't update any of my user security settings. Just NONE. They're all grayed out. Why? Well, your guess is as good as their tech team, because they don't know why either! Done. I just instructed my accounting team to backup all they can, and we're moving over to Quickbooks. They can't possibly be as pathetic as Sage 50 / Peachtree!!

Sage Accounts - The complete solution

Opmerkingen: We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.

Pluspunten:

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

Minpunten:

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

I managed my financial situation in the most efficient way

Opmerkingen: Overall, I have had a positive experience with Sage 50cloud Accounting. It has been a great help in managing my finances, and I would recommend it to anyone looking for an effective and reliable accounting solution.

Pluspunten:

Sage 50cloud Accounting is an intuitive and comprehensive accounting software that streamlines the bookkeeping and invoicing processes. It provides a variety of features, from bank reconciliation to forecasting, that make the job of managing finances easier and more efficient. The user interface is easy to use and the reporting capabilities are comprehensive.

Minpunten:

Although Sage 50cloud Accounting offers many features, some of them can be difficult to use.

On premise title in a world of cloud-based products

Opmerkingen: It used to be the only game in town, but nowadays, it needs a true cloud-based version which it doesn't have.As an on-premise software, it worked ok before we moved to work from home as everyone was in the office, so the connection to the server was made over the local LAN. Once WFH started, we had to move and use Sage Drive, an internet-based sharing tool. The data get out of sync fairly quickly. We now moved to a hosted solution but still used Sage50 as it's the only tool that can get the job done for us with our unique setup.

Pluspunten:

That it's the only financial package that can transfer cost codes to our CRM system.

Minpunten:

The clunky thin server is called SagDrive.SageDrive is a service that allows sharing between a server and terminals via one central point (hosted by Sage). It is slow and gets quickly out of sync with the sage server.

Good but could be better

Opmerkingen: It does the job. Can be cumbersome at times. Lagging behind the competition.

Pluspunten:

Customer support is great. Always get through to someone who can help solve issues.

Minpunten:

Playing a bad game of catch-up in terms of features and being cloud based.

Good for relatively simple manufacturing businesses

Opmerkingen: Good for the first $5M - $10M of a manufacturing business's life, but not excellent to go beyond that. Do yourself a favor and scale your software up as your business grows.

Pluspunten:

Anybody who has used any other accounting software packages will instantly understand Sage 50. It does what it's supposed to -- you can track money in, money out, and all via accrual accouting.

Minpunten:

At a certain point, you outgrow it. If you're a relatively simple manufacturing business with only a couple product lines and a couple manufacturing lines, this works for you. Once you start scaling with multiple locations, cost centers, etc., you'll outgrow it.

Day to Day Use of Sage

Opmerkingen: Sage is allowing us to produce up to date cash flow forecasts enabling us to better manage the business.

Pluspunten:

The desktop is easy to navigate. The personalisation of invoices and reports allows you to put your own stamp on the produc.

Minpunten:

Sage has a tendenc=y to get 'clogged' up at times and can freeze which irritating.

Ease of use

Opmerkingen: SAGE 50 meets the needs of our organization. AP an AR features are easy to use and easy to learn. I have been using it for several years and find it easy to work with.

Pluspunten:

SAGE allows you to track all AP and AR with ease of use. It allows for project accounting which is very important to our organization.

Minpunten:

There could be room to adjust financial reports. For example, HST is important for tracking and it's not easy to pull reports that show true HST.

Easy to use, nice reports; troubleshooting and updates can be a pain

Opmerkingen: I used this software for really basic accounting functions and used a separate CRM and ERP software that I just journaled information from into Sage. It was great for that and for the everyday AP, payroll and GL. Overall I really liked it and it gave me few problems. The issue was that when there was a problem, it was really time-consuming to fix and I often had to bring in outside tech support when Sage couldn't solve the problem, so it cost a lot of extra time and money a few times a year.

Pluspunten:

I loved this program in that it seemed to be made for accountants, unlike some software that seems to be made for non-accountants. There are a lot of great reports to choose from, and each can be easily formatted to whatever file type you need. The payroll is awesome and easy to use.

Minpunten:

Updates can sometimes cost you functionality, which can be a real problem if you are in the middle of payroll. Payroll information is only available for the current and previous calendar years, which is tough when you are undergoing an audit or due diligence. Some reports have limited time range parameters, so if you have a fiscal year that doesn't fit into those parameters, it can be annoying to run more than one report and combine the information. Also, there was one formula in the tax functions that didn't provide the correct number for some states, you had to enter it manually, which made us provide incorrect information and pay penalties because of it. I tried to do a data transfer from one company in sage to another, and several files were corrupted and didn't make it over. At one point, I needed to have two companies open at once, and the windows did not title which company was which. I literally had to go into the the menu drop down to figure out which company was which. They looked identical, so it was a real pain.

Has great potential but fails in it's execution

Opmerkingen: We have persevered with Sage because to change such critical software for a mature business of our size is not an easy task. The customer service is shocking. they simply aren't bothered that we having these issues. The software is not the cheapest but a switch isn't a cost saving exercise, it's a case of needing some software that functions the way it is supposed too!! We have lost all confidence in the system.

Pluspunten:

The software on paper looks impressive, there are many features within Sage that assist the smooth running of the financial side of the business. The ability to run multiple accounts and currencies is ideal for companies that trade internationally. The bank reconcile is straight forward and effective. The reporting options are comprehensive and can be configured to suit the needs of your business.

Minpunten:

What really lets this software down is the implementation. We moved to cloud software to support more remote working and it has been an absolute nightmare. We have had daily issues. Data is continuously 'out of sync' which throws users off the system. We have found that we have lost data which for accounting is just unacceptable and not sustainable. We have lost quotes, invoices, bank reconciliations. Having to get staff to check their data entry and repeat work just defeats the point of having the software and undermines the principles of any book-keeping system.

Bitterly disappointing

Opmerkingen: I have had many accountants sing praises of this program and many know it. It may well serve an accountant well. However, from the business owner point view it does nothing well. I suspect more businesses own this software than accountants. As such the focus should be for the small businesses that use it. The company is mostly concerned with selling addons or training. I might be interested if the program did anything well. Really, anything at all.

Pluspunten:

Full service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.

Minpunten:

Does everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent

Sage 50 'Quantum' Canadian is very stable but limited. No significant new features for last 4 years.

Opmerkingen: Pros:
- Sage 50 Canadian is very stable, any 'crash' is almost always a hardware or operating system issue.
- Vendor technical support is prompt and helpful.
- Uses a solid 'Enterprise-grade' back end database.
- ODBC is free, and included.
- Free SDK is available. Cons:
- Response to bugs is to provide work-arounds
- No significant new features since 2011.
- Screen designs are stuck on 1988. Data entry fonts are unusably tiny on modern monitors, and can't be adjusted.
- Features and prior bundled software has been removed, no longer supported, or flat out disabled:
. web store integration,
. Crystal Reports,
. ACT! CRM integration
. Simply HR Manager
- Numerous limitations in the 'Quantum' version to prevent use by all but the smallest companies:
. no transaction reports show purchase order numbers,
. ship-to addresses are limited to 99,
. multiple vendor shipping addresses are not supported at all
. if using multiple 'locations', inventory reports are wrong due to wrong beginning onhand.
. Multiple shipments to / from a single invoice are not supported.
. No way to report on Purchase Order vs invoice purchase amounts or pricing.
. No reports

- Designed for Accountants, not for business operations.
. 'Job Tracking' will record what you put in, but not tell you what to bill out.
. Year end process is unnecessarily convoluted and cumbersome for the business.
. Inventory 'available' isn't displayed during invoicing, only 'On Hand'.
. Only 2 years of sales statistics are tracked - current and prior year. Since current is always opened before the prior year is completed, there is never any point in time where a comparative report is of any use.
. Canned reports are inadequate and can't be customized.
- Time Tracking to Invoicing only works if you never have separate jobs for a single client - and who wouldn't?
- Inventory statistics are broken - Quantities are correct, but adjustments rack up the statistics on number of transactions (one sale, adjusted two times will show as 5 transactions)
- Virtually all inventory, sales, and purchase detail reports show all adjusted and reversed transactions, but don't output any indicator that they are just dead, junk data.
- Few third party software integrations
- Other Sage software does not work with it AT ALL. (Asset tracking, Time & Billing, CRM)

Using Sage 50 to suit your business

Opmerkingen: As the business i use Sage50 Accounts professional for uses departments to analyze the income and expenditure I found Sage has definitely help with the production of the require analytical reports. The processing of invoices and receipts is so much easier to manage and process.

Pluspunten:

I have been using Sage for over 25 years and have seen the improvements in the software. I would recommend this product for business finance management. I have always been able to produce all the required reports using the functions Sage have made available. The product is good for SME's. Can be used anywhere when on the cloud. Easy for your accountant to log in to complete your year end.

Minpunten:

Department features could be improved, I feel the reports are limited. Reports as in the nominal codes tab would be beneficial.

SAGE 50 Rips you off

Opmerkingen: Horrible.

Minpunten:

Customer Service - When you cancel your subscription, they keep charging your credit card for Months! I've been charged for 6 months after I cancelled my subscription, I've called more than once, and they just keep charging. Very unprofessional, fraudulent behaviour in my opinion. Wouldn't recommend to anyone!

Sage is awesome and you get the most for your buck

Opmerkingen: It is awesome. The software is very accurate for Accounting professionals

Pluspunten:

Very accurate, reliable ease of use, they are the best yet for small business owners

Minpunten:

The payroll module is a little expensive compared to others

Software backup headache

Opmerkingen: Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.

Pluspunten:

The software is fairly user friendly as far as reports and posting goes.

Minpunten:

Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.

My experience with Sage 50cloud Accounting

Pluspunten:

Sage 50cloud is affordable compared to other accounting softwares. It is also very easy to navigate. I recommend for small business owners without accounting background.

Minpunten:

There is room for improvement. There should be a way to record invoices as partly or fully paid. Also no purchsse order and credit note functioning module.

Not user friendly

Opmerkingen: Since implementing the cloud service it is easier to retrieve information away from the office. It does take a while to upload and it is not easily trainable. I wouldn't recommend it, especially for companies with many years worth of data.

Pluspunten:

We do like that it makes vendor and contractor management easy. We are able to pull data to review past pay history easily and pull these items into a report rather quickly as well.

Minpunten:

It is not user friendly and not easy to train someone. There are many reports to pull but you have to know exactly which boxes to select and missing one can throw off the entire report. It does not read easily.

Works best if you are utilizing all the job features

Opmerkingen: Sage has helped us to improve our job costing. The reports can be exported into Excel for further analytics and review.

Pluspunten:

Features work well among eachother. Create PO, Apply to invoice, Inventory, Pay bill. Create your job quote, assign job, bill job, view job costing. I have found we are happier with the program the more we utilize it to its full potential.

Minpunten:

Using only certain features is difficult, as the steps in between may be missing to view full reports. It's also pretty ugly and kind of clunky, but it works and does the job. Additionally, it can be difficult to find support online because this is not a popular product.

Horrible experience with customer service

Pluspunten:

I do not see any pros. It was OK product, but after dealing with their customer service, I am not able to see any pros in Sage products.

Minpunten:

Horrible experience - they charged us for the renewal that we didn't want and even though the renewal date was 7 days ahead from the moment I contacted them, they refused to return our funds. Moreover, they were rude and they kept cutting the call and transferring me to other people who wouldn't even introduce themselves, so I cannot give you any names. I spoke with their customer service, sales, then back to customer service and so on. Finally somebody gave me the number to the refund department (it grew out of nowhere or something after 5 days of my calls) and the person on the phone informed me right away that the refund is not happening (without even asking my account number or order ID), because "that's the policy of Sage". The worst customer service I have even dealt with. They got my money, but I hope they will lose the money from other potential customers who'll read this review. The product won't keep the customers long term, so they try to get as much money as possible, even if it means deliberately not disclosing the policies that are being followed by the company. Shameful practices and poor product.

Customer service and tech support weak

Pluspunten:

I like the features and the capabilities. Sage 50 can do so much if you can figure out how to use it.

Minpunten:

When I need help the most...its just not there. I can call support and be on hold for over an hour to not get a solution. Chat support only links me to articles in the knowledge base...that still don't always solve my problem. All we want is a person to help and hear the problems we are having and GENUINELY want to help. All we get is someone reading a script and not listening and answering DIRECT questions. Its so frustrating to not be heard.

Works well but very dated

Opmerkingen: It's old but reliable, though it will soon need replacing.

Pluspunten:

I've used Sage 50 at most of my jobs, its simple, easy to use and works well for most tasks. Don't have to relearn anything after updates.

Minpunten:

It's woefully outdated. It's 1990s software barely painted over at this point. Even after cleaning out data we had to buy a very powerful PC just to keep it going. Support wasn't much help. There's bugs in the software that have been there since I first used it decades ago.

Does The Job But Expensive

Opmerkingen: Overall, not too impressed. Yes it does the job, but it’s expensive and Sage keep increasing their prices year on year trying to justify uplifts on pretty useless product additions. Also the lack of ANY customer support, unless you pay for it, is pretty poor when spending so much every month.

Pluspunten:

As it’s a leading accounting software clearly it does the job and has everything you need. The range of functions is vast.

Minpunten:

The software is quite difficult to use, training online is confusing, and a newbie would struggle in places.