Zoho Mail reviews

The best professional email service to start

Opmerkingen: Very good, first setup was very easy because they have instructions for most domain registrars in their help pages.

Pluspunten:

Their free plan is the best way to start with a professionnal email.

Minpunten:

Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail. However their Zoho Mail app for android works great and I really like it.

Very Good Service

Pluspunten:

I find Zoho mail more than adequate for my company's requirements. I have not used the other features yet

Minpunten:

Very occasionally it can take a little time to access

A good option if you use other Zoho apps, but it's not without annoyances.

Opmerkingen: Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.

Pluspunten:

What I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.

Minpunten:

Despite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even on solid wifi. I often use GIFs, and these take even longer to upload if they don't fail altogether. Resizing images within the emails is glitchy. The font picker does not switch to the right font sometimes. Also, before I send out emails with images/videos/gifs, I usually send out a test to my Zoho and Gmail accounts to see if it looks alright. More often than not, the images and videos will not load on Zoho Mail at all, while Gmail would load them in a split second. As someone who writes a lot of emails, these are not things I can put up with. Also, the UI, while dead easy to navigate, is extremely dull and boring. Gmail is leagues ahead in this regard. I hope this is a one-off incident since I don't see many other reviewers complaining about these on Capterra. It's a shame though, because the overall proposition is so solid and appealing.

An incredible email management system with amazing features

Opmerkingen: It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.

Pluspunten:

We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.

Minpunten:

I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.

Regular user of zoho mail since 2018

Opmerkingen: I am very happy with using it since 2018....I shal recommend it to use it ones you will forget gmail and all.

Pluspunten:

It is very easy to use and can be use in mobile as well... So no need to moniter desktop for mail, It is as easy as to handle wallet in pocket .

Minpunten:

There is no such thing as regular user I found in zoho mail.

Seasoned User

Pluspunten:

Although it took a bit to get used to, compared to other email platforms it seems more intelligently designed, or at least it fits with the way my mind works. Most of the features have been placed where I can find them. In addition there is a view page which allows for printing when you don't want all that extra email errata clouding your print copy.

Minpunten:

There are one or two features which I use less often, so that when I do need them, it takes me a minute or two to rediscover where they live, however I do succeed in finding them.

Best Choice For Free Email

Opmerkingen: It has become my go-to inbox for business and personal email. On the few occasions that I couldn't resolve issues via the UI, tech support was very helpful.

Pluspunten:

Insulated from Spam and Baloneyware - inbox is clean!

Minpunten:

Difficult user interface - hard to find basic configuration tools and settings

My most favorite business mailing tool

Opmerkingen: I am satisfied overall with my Zoho mail. I love this service and it served me in all my purposes. So its must recommended tool from my side.

Pluspunten:

It provided me a free business email address. It was very much useful for my purpose. If you are searching for free business mail provider than this would be the best choice for you.

Minpunten:

I have a limitation when using it. My mail was asking me to delete if i hadn't used it for the last 6 months. So I think they should consider about it. Because some can lose access and for that reason they may not be able to login.

Best Email service provider and best price

Pluspunten:

I'm extremely satisfied with the service that that Zoho Mail is offering.

Minpunten:

We have been using Zoho mail long time and it's offer Chat system, we can @mention in zoho mail take note and more features like that

Free business mail is only possible for Zoho Mail

Pluspunten:

I use the free business mail for 1 year. Zoho mail is one of the best mail service provider. I love using it.

Minpunten:

if i want to add my own domain, then I can create only 4 account for free. So I think , They should increase the limit for staility.

Free Business Email tool

Opmerkingen: Overall i have created all my business emails using Zoho Email. Zoho email provides you a mobile app where you can login and check your emails. The email transfer rate is very fast.

Pluspunten:

Zoho is a free platform to create business emails easily. If you are running any company and existing over the internet and want to create a Business email along with your domain name, you are choosing Zoho Email for creating 5 Free business emails.

Minpunten:

Nothing still now. The DNS varification is very time taking.

Zoho Mail Review: Efficient Email

Opmerkingen: Overall, Zoho Mail is a cost-effective solution that provides many basic email features, but it may not be suitable for users who require more advanced features and customization options.

Pluspunten:

Efficient Email Management: Zoho Mail provides a clean and user-friendly interface, advanced spam protection, and collaboration tools for teams, making it easier for users to manage their email.Affordable: Zoho Mail offers an affordable email service for individuals and small businesses, making it a cost-effective solution for those who need an email service.Secure: Zoho Mail provides advanced security features, such as two-factor authentication and encrypted email storage, to protect users' data and information.Integration with Other Zoho Apps: Zoho Mail integrates well with other Zoho apps, such as Zoho CRM and Zoho Calendar, allowing users to streamline their workflow and manage tasks more effectively.Custom Domain Name Support: Zoho Mail allows users to use their own domain name for their email address, helping them establish their brand and professionalism.

Minpunten:

Limited Customization Options: Some users may find that the customization options for Zoho Mail are limited, and they may not be able to personalize their email experience as much as they would like.Lack of Advanced Features: Zoho Mail has many basic email features, but it may lack some of the advanced features that are available with other email services, such as email categorization and prioritization.Limited Customer Support: Zoho Mail's customer support options may be limited, and users may have to rely on online resources and forums to get the help they need.Integration Issues: While Zoho Mail integrates well with other Zoho apps, some users may have trouble integrating it with non-Zoho apps and services, which could limit its usefulness.

Good with organizing emails

Opmerkingen: Zoho Mail is better than my previous email hosting that my domain hosting has provided. There are option to access my mail from my mobile device, which i like very much and can access it from anywhere. There are also a tools to have a quick chat with my contact list.

Pluspunten:

Sending and receiving emails with Zoho Mail has never been a problem so far. Adding contact list in bulk is very possible and can work in multiple type of file format like .TXT and excel. Creating a template for my email like footnote and signature is easy and has many option like font style and color to customized it.

Minpunten:

There are limited user that can be add for the domain, and will include more fees to add more user. Adding a domain is not easy as it should be, the MX records is not easily recognized by this software and keep showing error. There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.

Quite good with email management tools

Opmerkingen: I have use Zoho Mail for managing my domain email, setting it up is really easy as there are many guides and manual provided by this software to make it work. Up for 5 business email id is free to register and that is enough for me for my own domain without having to pay for its premium plan and i really happy to be able using it for free but with premium feature.

Pluspunten:

Zoho Mail is one of the top software that has good tools that offer a free email management, also for managing business email. I really like that i can customized and editing keyword for the spam filters, so the legit email coming from legit business email address can be white-flag and landing to my primary inbox.

Minpunten:

Mobile application for Zoho Mail is less responsive unlike the desktop application. It just won't automatically synchronized my emails and i need to manually refresh the application for it to start showing my new emails. I don't know if it is the problem with my smartphone or it just won't work.

Cost/benefit is insane, you will always get more for low price

Opmerkingen: I’m able to handle all my official business communications though Zoho email, even the smtp part to send emails from my site.

Pluspunten:

I loved the capability of have a free tier with enterprise ready functions, how I started as a freelance and be able to setup a “virtual” team right away it was insane, be able to use different personas in one Emil in incredible. The search functionality is amazing too, how you can filter by persons, attachment, content etc, the tus just great. I love the spam protection, it is so good, even categorize common emails that you receive frequent, just be aware need to add those to white list. But is better that way instead of lead a spam email to reach out to you.

Minpunten:

As a newby when I started, it took me some time (not much) to set up, specially the look and feel with my logo.

Excellent for managing multiple email addresses

Opmerkingen: I love Zoho Mail. Before I found it, I had lots of trouble managing multiple email accounts on a few different computers.

Pluspunten:

I can make several different email addresses very easily with Zoho Mail. Gmail limits you to five email addresses in one account, but I manage much more than that with Zoho. I can access it from any computer or from my phone. I've been using it for about 7 years I think, and it has made a huge difference in my business.

Minpunten:

Zoho Mail can do so much that it can be a little difficult to set certain things up because there are so many different settings. A few times I've had trouble with something that I thought shouldn't be that complicated. But thankfully Zoho's support is good and they've helped with any questions I've had.

Great for simple email accounts

Opmerkingen: I've been using the free version for domain mail for several years now and it has been very reliable, with very few issues. I've only needed support a couple times and was able to get the issues resolved. If their documentation was more clear and everything wasn't so cluttered, I would be more likely to try out their other services as well.

Pluspunten:

It is pretty easy to setup a general email account. The app has a nice design and is reliable, which is why I keep it instead of other apps.

Minpunten:

There are too many features and the icons are sometimes so small that they blend in with everything else, so if you don't use it on a regular basis, you can easily get lost in the app. Same goes for the website.

Good choice for email service for enterprise.

Opmerkingen: For small and medium-sized organizations, Zoho mail is a useful tool that has performed above and beyond expectations. Similar to that, this application's usability is a plus. Last but not least, this mail service fulfills all requirements for individuals seeking for a respectable mail satisfaction management program without affecting their financial statement.

Pluspunten:

There isn't much that a low tech user can't figure out after the first setup, which needed some understanding. Email and other collaborative tools are easy to use and understand. Spam was not a problem because it is able to identify and classify messages accurately 96% of the time. I like how affordable it is to utilize my domain name for an email management system that focuses on the needs of its users.

Minpunten:

The organization may expand into a new market by offering live help for mailbox installation in addition to video instruction. It was a bit difficult to implement email since the program needed professional assistance to be set up. Apart than that, using this application is straightforward. After the setting is finished, the application has been functioning without any issues thus far.

Email Hosting in Constant Revamp Mode

Opmerkingen: Since I am an active user and recommend this to my clients, I would defintiely say it's worth it, despite the spam stuff. Junk mail will be a pain no matter what. The interface is pleasing and I do notice they are constantly working to make improvements and updating things

Pluspunten:

I use this daily and it's great. It is totally separate from my website hosting email and with a few settings on the server & on my domain registrar, my mail was set up. I use it on my local computer/devices OR I can also login and manage email on the web. I set up folders, filters, blacklist/whitelists, and love that I can create an alias email to give out if I don't want someone to have the private email. Their support is good, despite taking a few days to get a response sometimes, but they are very friendly and always want to help you solve your problem. A few times, i've gotten phone calls and they've accessed my screen to help me troubleshoot an issue they aren't able to replicate which is miles above other support services these days. If you choose, you can also use several other features like their contacts manager, calendar, tasks, and several other Zoho branded products (some free, some not). It's straightforward and basic but to be clear: this is not a replacement for the mail system hyou use on your comptuer... it is an email HOSTING service = where your emails are stored. You still need to use an app on your computer/device to send/receive messages. HUGE Pro: move to a new web host is a. All I need to do is change a few MX records at my domain registar, I never have to worry about losing email. The steps involved "may" require help but not hard to do. You can set up a spam management system to either allow, bounce or quarantine msgs.

Minpunten:

It seems like my email sometimes appears to be offline in my computer mail app. It's usually brief but it happens. The more recent setup for anti-spoofing settings were a pain in the butt to set up and I had to contact support for help b/c their instructions were wrong (but, like I said, they did help me and were eager to please). The spam filtering feels limiting. I can only block emails/ domains. I wish I could add a spam filter based on subjects, keywords or phrases to swipe them in one action. The type of spam that we seem to get with the same topic yet comes from infinite number of addresses makes it a huge pain to manage. You have to login, go to your Control Panel & add the addresses/domains to the blacklist. If I could do this based on the subject line or keywords, I'd have to do this less often. I drown in emails & too many still get through (even if in my Junk folder), I don't want to ever see them. Then, I seem to get a lot of false negatives. Legitimate people sometimes do not get through & again, need to check the spam settings, add them to the main whitelist & check the quarantine folder. These are more recent changes but it's increasing the time I spend, instead of reducing.

Zoho: The Mail King

Opmerkingen: We base all our direct sales and customer support emails on Zoho Mail because it has a full suite of apps around Mail, it gives us tools to embed some features needed on our ecommerce using the API and also a lot of our customers prefer Zoho Mail more than Roundcube or other Mail providers because of its user friendly interface, deliverability and cool features.

Pluspunten:

We have the paid plan and can take advantage the big file size of attachments and the integration of various Zoho applications, such as calendar, notes and scheduled emails that are heavily used by our company employees. The most practical, user friendly and useful feature are the tabs for each action we take. Everything we click is opened on a new tab in the same webpage which help us go back and work at multiple things at the same time. Advanced filters, forwarders and tags are necessary for our business and Zoho exceeds our expectations on these features. Two factor authentication is recommended and available by Zoho. Security notifications are always enabled and help us monitor suspicious activity of our accounts. Also there is an API that gives us the ability to embed mail features inside our web apps and various projects.

Minpunten:

We would prefer if the paid plans had unlimited users for a single domain, because the domain is owned by the individual user/company and would be fair to be able to use unlimited aliases for a domain. Other than that Zoho Mail is great and this is our personal opinion on this matter!

A learning experience that has helped me better understand the managing the finer points of business

Opmerkingen: I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Pluspunten:

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Minpunten:

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Was looking for a Gmail and Outlook alternative

Opmerkingen: Stable and trustworthy!

Pluspunten:

It has a FREE version, I can scale it up with more users when needed. As a freelancer, I can set up several email addresses, something that other providers charge extra for. Using the webmail interface, I don't have to worry about backup and which computer I have the email installed on.

Minpunten:

Zoho consists of a lot of different modules, which makes the overview difficult to begin with. It takes some time to get used to and find all the settings.

Zoho mail -webmail that is properly integrated

Opmerkingen: There, I handle my working life! I send/receive messages from/for the community, job openings, collaboration, organizing, and other things. That is why I appreciate the ability to tag each email so that I can easily locate it later.

Pluspunten:

i Use Zoho Mail as part of your Zoho One subscription. The bundle has everything I need for my business at a terrific price, and one feature that I particularly like is the CRM connectivity. The webmail client is really user-friendly, and I especially like the associated iOS version. If I'm on the road,I want to concentrate on my business messages rather than the mailing list and other distractions that clog up my Apple Mail. The CRM integration makes it simple to keep track of emails sent to a client or supplier as part of a continuous flow. With a clean design and a simple Night Mode toggle, they've kept up with recent design trends.

Minpunten:

The procedure of configuring Zoho Mail is simple, however it can take some time to check the records, and the integration instructions may be enhanced. More interface theme options might be introduced, allowing users to customize the appearance and feel to their liking.

Zoho Mail is the perfect solution for managing emails!

Opmerkingen: My experience with Zoho Mail can't be faulted, the tools it gives you at such an affordable price for all businesses is incredible. It is definitely a product I will return to time after time for all of my business related email needs.

Pluspunten:

Zoho Mail is an all in one solution for working as a team and alone. The admin panel allows for simple yet powerful management of the organisation's email users and available tools. Group email addresses allow for endless options when it comes to collaboration when using Zoho Mail, utilising private internal addresses, aliases, ticket like threads, and so much more shared with the entire team. The settings available for all features from mail sorting to signatures and alias addresses are endless and extremely useful for managing mail and a business. The best part in my opinion is the pricing, free email hosting for a custom domain with up to 5 users and unlimited aliases/groups, it's more than you could ever wish for, especially as an upgrade is only £0.80/month!

Minpunten:

Unfortunately when it comes to Zoho Mail, too many genuine emails seem to slip through into the spam bin in my experiences. Also the choice to not allow for mail forwarding on the free plan seems like an unusual choice. The mobile app also feels slightly difficult when logged in with multiple accounts actively signed in. The admin app for mobile is difficult to use and not inline with the quality of the web version too.

My Business buddy that helped me get professional Email for my Domain

Opmerkingen: I'm pretty happy with Zoho Mail and I'm using it for personal and business use.

Pluspunten:

I'm using it for about 4 years now, and I never had a problem with this product. I enjoyed using it more than Gmail because of its functionalities and features that it has. It provides you free custom email and email for your domain that you can use to make your business and email more professional. Also, Zoho is a nice extension to use with your email. The Zoho is just like Google with all extra functions like, Zoho CRM, Docs, Surveys, Invoice. Anything you need for business.

Minpunten:

So far so good. I never had any complaints with Zoho Mail. I love using it. The Only thing I cannot fix is the username of my Email and I cannot do multiple login on browser.