--- description: Ontdek de plus- en minpunten van Dovetail en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dovetail - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Kwalitatieve data-analyse software](/directory/31297/qualitative-data-analysis/software) > [Dovetail](/software/174077/dovetail) # Dovetail Canonical: https://www.capterra.nl/software/174077/dovetail Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/174077/dovetail?page=2) > Stroomlijn gebruikersonderzoek en beslis wat je vervolgens gaat doen met Dovetail, cloudgebaseerde gebruikersonderzoekssoftware die je zult waarderen. > > Oordeel: score van **4.6/5** door 97 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dovetail? Product-/dienstverlenende bedrijven, ontwerp-/onderzoeksbureaus, academische instellingen en de overheid. Onder de klanten behoren Arm, BCG, Chargebee, Deliveroo, Deloitte, Harvard, Shopify, Thoughtworks en VMware. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 97 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dovetail Research - **Locatie**: Sydney, Australië - **Opgericht**: 2017 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigde Staten ## Functies - Analyse van gebruikersonderzoek - Annotaties - Beheer van negatieve feedback - Bruikbaarheidstests - Dashboard - Enquêtes en feedback - Feedbackbeheer - Gegevens importeren en exporteren - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Priorisering - Roadmaps van producten - Samenwerkingstools - Tekstanalyse - Workflowbeheer ## Integraties (31 in totaal) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... en 16 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Kwalitatieve data-analyse software](https://www.capterra.nl/directory/31297/qualitative-data-analysis/software) ## Gerelateerde categorieën - [Kwalitatieve data-analyse software](https://www.capterra.nl/directory/31297/qualitative-data-analysis/software) - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) - [User testing software](https://www.capterra.nl/directory/32295/user-testing/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software) ## Alternatieven 1. [Survicate](https://www.capterra.nl/software/132914/survicate) — 4.6/5 (99 reviews) 2. [UserWay Accessibility Widget](https://www.capterra.nl/software/218549/userway) — 4.9/5 (328 reviews) 3. [Lucky Orange](https://www.capterra.nl/software/150695/lucky-orange) — 4.7/5 (260 reviews) 4. [Adobe XD](https://www.capterra.nl/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 5. [Lyssna](https://www.capterra.nl/software/178766/usabilityhub) — 4.6/5 (86 reviews) ## Reviews ### "My Go-to research platform" — 5.0/5 > **Anna** | *14 oktober 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I am a long time user of Dovetail. I’ve been using it for qualitative data analysis since 2021, and it has significantly improved my workflow and efficiency as a qualitative researcher. Before switching to Dovetail, I used Google Docs with a makeshift plugin to export insights to Google Sheets. I’ve also experimented with Miro, but nothing compares to Dovetail’s ease of analysis. I’m especially excited about the upcoming 3.0 release, with its new AI features that I hope will further accelerate my work. > > **Minpunten**: I'm super excited about what’s to come with Dovetail 3.0. Can't wait to see the new features. I’m hoping that manual tagging of every interview becomes a thing of the past, with the AI able to identify patterns based on just 2-3 interviews and auto-code the rest according to themes predefined by the researcher. The "human in the loop" principle is crucial to me, and I’m hopeful that Dovetail 3.0 will make this leap. > > I’ve had a very positive experience with Dovetail and have introduced it to at least four companies. Having a reliable research data repository and a tool that accelerates the research workflow is essential, and Dovetail delivers on both fronts. ----- ### "The Ultimate Solution for Data-Driven Research Teams\!" — 5.0/5 > **Daniel** | *14 oktober 2024* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I'm excited to share my experience with Dovetail\! This user research data repository is constantly evolving, and the enhancements—especially with the addition of AI—truly elevate the experience\! It’s clear that the team genuinely cares about making data manipulation easier with every update. > > **Minpunten**: For those storing research data in places like Figma the migration of old insights is slow and manual. > > Importing data from CSV files and video recordings is incredibly straightforward, making our workflow so much smoother. My team and I are absolutely loving our journey with Dovetail, and we can't wait to explore all the amazing features it has to offer\! ----- ### "The leading UXR qualitative analysis tool" — 5.0/5 > **Emi** | *30 oktober 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The best part about Dovetail is how seamlessly I can curate and share user insights with stakeholders. No video editing, no downloading and uploading of video clips. I just pop the most interesting moments into my reports, into Slack (with integration support), into comments, and there they are. I'm using Dovetail for multiple hours every day. They provide a wide set of tools to look at your interview data (and now also surveys, NPS, tickets, etc), and synthesize it from a birds eye view. If you're trying to build a dynamic, ever growing repository, Magic Search is a gamechanger for finding what you need amidst the reams of data. It's largely stakeholder friendly and has definitely made some jaws drop when I've shown them how to use it. Finally, the Dovetail team itself is exceptionally responsive to feedback and has built a lovely community of research-minded folks. It's very clear that they're building based on what we're saying, and they take suggestions very seriously > > **Minpunten**: Pricing. Some of the features (workspace tag boards namely) that we leaned on in previous years on a Team plan (legacy) got locked behind their Business plan. It was a near 4x leap in costs to maintain parity with what we had before to maintain our existing repository structure. They've been developing many new AI-powered features that are recouping some of that value, but those are available on ALL paid plans, so it feels a bit hard to justify the shift (or at least it stung dearly as an existing customer). As a tool, Dovetail definitely has some learning curves. Stakeholders usually need significant hand-holding to learn how to leverage the tool, both as a viewer or a contributor. > > Dovetail streamlines working with qualitative data. It automates transcription. It now even has automatic meeting import. It suggests highlights. It has AI analysis tools. All of the raw data is flexible and can be arranged into interactive reports (insights) for quick building, and engaging content. This means I'm not spending time editing video clips, downloading and uploading things, or tabbing through all the interviews separately to find themes. I can look at the themes, tags, and interesting quotes from a birds eye view to catch patterns. I've built out a robust repository in Dovetail, and it's been a godsend for answering the question of "what do we know about X". Previous research is just a few clicks away instead of trying to remember what dusty archive it was stored in. Because I use a global taxonomy, I also can leverage that, filters, and magic search to get to some very nuanced questions. ----- ### "Worthless pile of junk" — 1.0/5 > **Andrew** | *9 mei 2023* | Marketing en reclame | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Transcriptions. Oh, and they had a clean salesy website with no substance or value after that (an empty promise). > > **Minpunten**: - Charts are impossible to use- Terrible data visualizations- Worthless help articles- Clueless support > > I spent 8+ hours "tagging" nearly 20 research interviews, come to find out I can't generate any meaningful reports with the data I just transcribed and tagged.No easy way to show who answered what, let alone calculate percentages or totals (used Google Sheets for this instead).In all, an entire waste of time and money.Stick to Google Spreadsheets and save the time and headache\! ----- ### "The Best for Product to Design" — 5.0/5 > **Zoey** | *17 oktober 2024* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have not seen another tool that can help with analysis and keep research organized, like Dovetail. As a UX Researcher and former Product Manager, this is one of my favorite tools. I can clearly see pain points, themes, and more, while clearly organizing my notes, transcripts, and calls with tags. It is easily accessible to design and product, and it saves tons of time in workflows. I would be incredibly at a loss without it. > > **Minpunten**: I wish initial onboarding had 2-3 calls to set up properly as it does affect adoption if your tags are not set up correctly. > > From customer support to the use of the tool, I would be incredibly sad if I could not use this tool. I have used a few tools, but nothing is like Dovetail. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/174077/dovetail?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/174077/dovetail) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens