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Over Blink

Moderne medewerker-app en portal-oplossing, met een gepersonaliseerde feed voor interne communicatie, video's, training, delen en appmeldingen.

Meer informatie over Blink

Pluspunten:

The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Minpunten:

No comment to make at this time as I am a new user.

Beoordelingen van Blink

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,6/10

Blink heeft een totaalscore van 4,6 van 5 sterren op basis van 114 gebruikersreviews op Capterra.

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Reviews filteren (114)

Christi
Christi
Director, Organizational Development and Training in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A Surprise Underdog Comes Through

5,0 4 jaar geleden

Opmerkingen: I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Pluspunten:

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Minpunten:

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Nathan
Performance & Development Manager
Vervoer/over de weg/per spoor, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect solution for remote workforce

5,0 3 jaar geleden

Opmerkingen: Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Pluspunten:

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Minpunten:

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Reactie Blink

3 jaar geleden

Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fine for communications, lacking in other features

3,0 5 jaar geleden

Opmerkingen: More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pluspunten:

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Minpunten:

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Reactie Blink

5 jaar geleden

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing ([email protected]). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team

Allie
Human Resources Generalist in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

We love Blink!

5,0 4 maanden geleden

Opmerkingen: I have had a wonderful overall experience with Blink and would definitely recommend this product to others.

Pluspunten:

The ease of communication with the team.

Minpunten:

I don't have anything bad to say about Blink.

Christophe
Christophe
Maintenance Team Leader in Frankrijk
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Blink : An easy collaborative tool to share information inside the teams !

4,0 3 jaar geleden

Opmerkingen: This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.

Pluspunten:

The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

Minpunten:

The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

Reactie Blink

3 jaar geleden

Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Sarah
HR Generalist in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Excellent! Zero Complaints!

5,0 4 jaar geleden

Opmerkingen: Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Pluspunten:

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Minpunten:

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Adrian
Head of Operations in VK
Vervoer/over de weg/per spoor, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Collaborative tool

5,0 3 jaar geleden

Opmerkingen: i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position.

Pluspunten:

the home feed page for seeing and sharing what is going on in and around the business.

Minpunten:

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

Reactie Blink

3 jaar geleden

Hi Adrian, thank you so much for taking the time to write us a review. It's great to hear that key features like the Feed are helping your business stay connected. We are sorry to hear that finding specific items to share was difficult. Your feedback has been given to the Product Team to review. If there are any additional features you would like to see on Blink, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Lydia
Senior Graphic Designer in VS
Milieudiensten, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A great Intranet for the whole company

5,0 2 jaar geleden

Opmerkingen: This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Pluspunten:

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Minpunten:

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Katherine
Director in VK
Geverifieerde LinkedIn-gebruiker
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Alternative Intranet

4,0 5 jaar geleden

Opmerkingen: We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pluspunten:

- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices

Minpunten:

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Alex
Alex
Marketing Manager in VK
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Blink has solved our communications challenges

5,0 3 jaar geleden

Pluspunten:

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Minpunten:

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

Reactie Blink

3 jaar geleden

Hi Alex, thank you for your review of Blink! We are happy to hear that Blink has enabled high employee engagement and internal communication for your workforce across the country. It is important to us that every customer has a positive experience, so it is great to learn that your account manager has played a key role in your Blink rollout.

Kingsley
HRBP in VK
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Review

4,0 3 jaar geleden

Pluspunten:

New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems

Minpunten:

The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better

Reactie Blink

3 jaar geleden

Hello Kingsley, thank you for leaving Blink a review! We are happy to hear that Blink is your one-stop-shop for communication and HR systems. The Hub is one of our staple features, so it is great to see how helpful it is to our users. We appreciate your feedback on the Feed and usage reports and have passed your requests to the Product Team. If you have more features that you would like to see, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

leon
Transport Optimisation Manager in VK
Voedselproductie, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Blink Feedback

5,0 4 jaar geleden

Opmerkingen: Exceptional…. we seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team. Also we can deliver first hand information direct to the phone which is instant. We have been able to create a frontline platform and generate team inclusion.

Pluspunten:

Function, user friendly and the team at Blink. They understand the business we are and what the objective was to deliver to the frontline workers.

Minpunten:

We need understand further before we can express any con's at the moment.

Loic
Barista in VK
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Incredible

5,0 6 jaar geleden

Pluspunten:

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.

Antonia
Veteran Outreach Officer in VS
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good as an internal social media feed

4,0 3 jaar geleden

Opmerkingen: Love the tool and the team behind it!

Pluspunten:

Great way to send company-wide info on an easy-to-use easy-to-access platform - simple and fast

Minpunten:

Although it has continued to improve add-on wise, ease-of-use desktop vs mobile as well as accessibility feature upgrades, Blink would benefit from more collaborative work tool integration such as video-recording features, creative workspace options/wikis like canva, to enable more team dynamics.

Reactie Blink

3 jaar geleden

Hello Antonia, thank you for leaving a review of Blink. It is great to hear how users find Blink easy to use and to access. We also appreciate learning about which features our users would like to see added to the platform. We have passed your suggestions for video-recording features and creative workspace options to our Product Team. If you would like to make more feature requests, you can do so through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Dane
Deputy Director in VS
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Blink is a great tool for communication

5,0 3 jaar geleden

Opmerkingen: Very positive way to share data across the company.

Pluspunten:

I like that the data included keeps the entire company aware of things that are going on.

Minpunten:

Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.

Reactie Blink

3 jaar geleden

Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

NhaVinh
Salesforce Project Coordinator in VS
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Useful App and Resource for Corporate Communications

4,0 3 jaar geleden

Opmerkingen: My overall experience so far, has been positive.

Pluspunten:

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Minpunten:

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Reactie Blink

3 jaar geleden

Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Jake
Assistant Operations Manager in VK
Vervoer/over de weg/per spoor, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Useful for the organisation

4,0 3 jaar geleden

Pluspunten:

Easy communication between colleagues and easy to keep up to date with what the business is doing.

Minpunten:

Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time.

Reactie Blink

3 jaar geleden

Hi Jake, thank you for your review! It is great to hear that Blink is facilitating your internal communications. We are working on several features to make it easier to customise the app and organise your information. If you have any ideas or features that you would like to see, please let us know on our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Anup
Finance Manager in VK
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent software

5,0 3 jaar geleden

Opmerkingen: Live News and posts from all the depots in one place :)

Pluspunten:

We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)

Minpunten:

There is nothing to dislike about Blink :)

Reactie Blink

3 jaar geleden

Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots.

Aoife
Senior Legal Editor in VK
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Makes work more productive

4,0 6 jaar geleden

Pluspunten:

Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.

Minpunten:

Sometimes inappropriate gifs (racist, sexual content etc) I also don't like that it tracks your usage but does not make that clear from the outset and doesn't appear to have an option to switch that off. In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.

Kieran
Assistant Operations Manager in VK
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Makes life a whole lot easier

5,0 3 jaar geleden

Pluspunten:

Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick.

Minpunten:

Never come across anything which is missing

Reactie Blink

3 jaar geleden

Hi Kieran, thanks for giving us a review. We appreciate learning how Blink has changed the way you work. We are always looking for insight on our customer's experience, so it is really valuable to know that Blink is enabling fast and easy internal communication.

Graham
Bus Driver in VK
Vervoer/over de weg/per spoor, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent networking app

5,0 4 jaar geleden

Opmerkingen: Excellent, very useful

Pluspunten:

Excellent way to communicate between employees on a one to one basis and also public posts for a whole group to see

Minpunten:

If you add an image into a reply you can't also comment on the image in the same reply.

Peter
Business Analyst in VS
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Our Company's Bulletin Board

5,0 3 jaar geleden

Opmerkingen: Our company has been using Blink for company announcements, holiday celebrations, employee recognition, and so much more. It's like a bulletin board right on my laptop!

Pluspunten:

Blink has a very easy-to-use interface and our company has included important links for the users.

Minpunten:

Unfortunately, I don't use Blink enough to have a say on what can be improved. I just read it to catch up on company information.

Reactie Blink

3 jaar geleden

Hi Peter, thank you for leaving us a review. We are glad to know that users such as yourself are enjoying Blink's various features and finding it useful and easy to use.

Manda
HR Systems Manager in VK
Gezondheid, wellness en fitness, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to use and great way to communicate

5,0 3 jaar geleden

Opmerkingen: We use Blink to store our policies so that all staff have access to them - this is very easy to use and we can easily direct staff to the appropriate place. Overall experience is really good.

Pluspunten:

We use Blink to post what is going on around the business. I use it to ensure all staff receive appropriate information that they require to do their roles.

Minpunten:

None at this time. We are still developing the functionality

Reactie Blink

3 jaar geleden

Thank you for giving us a review, Manda. We are so glad to hear that you are having a positive experience with Blink.

Mitchell
Manager, Information Technology in Canada
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Blink employee super-app

4,0 7 maanden geleden

Opmerkingen: Overall our experience with Blink is a positive. Lots of value.

Pluspunten:

Blink is awesome for: Internal communications & Employee communication

Minpunten:

The only thing I can think of is that Forms are a bit of a struggle to pull off correctly.

Sheen
Product Manager in Spanje
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Refreshingly intuitive way to communicate with colleagues

5,0 2 maanden geleden

Pluspunten:

It is very intuitive and easy to use. The workflows are generated easily and it allows you to effectively communicate with your team members and even with contacts outside of your organization. I like that we can also have private conversations so it makes it simpler and better to use than conventional tools like emails.

Minpunten:

Something to improve would be to find a way to reduce the crowd on the feed. It might become a lot to see at first and sometimes depending on the kind of messages you see, it may be negative too.