---
description: Ontdek de plus- en minpunten van Dialing Innovations Call Center Application Suite en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: Dialing Innovations Call Center Application Suite - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [Dialing Innovations Call Center Application Suite](/software/173066/call-center-applications)

# Dialing Innovations Call Center Application Suite

Canonical: https://www.capterra.nl/software/173066/call-center-applications

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Volgende: [Volgende pagina](https://www.capterra.nl/software/173066/call-center-applications?page=2)

> telefoonlijnen $ 10 | beveiliging $ 20 | internet $ 70 | merkeigen openbare wifi.
> 
> Oordeel: score van **4.8/5** door 14 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Dialing Innovations Call Center Application Suite?

4000 locaties wereldwijd

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.8/5** | 14 Reviews |
| Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews |
| Functies | 4.9/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Dialing Innovations
- **Locatie**: Greenwood, VS
- **Opgericht**: 2010

## Commerciële context

- **Beginprijs**: US$ 10,00
- **Prijsmodel**:  (Gratis versie beschikbaar)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Canada, Verenigde Staten

## Functies

- Automatic call distribution (ACD)
- Automatisch nummers kiezen
- Automatische nummerkiezer
- Beheer van enquêtes/peilingen
- CRM
- CTI (Computer Telephony Integration)
- Call screening
- Callcenterbeheer
- Campagnebeheer
- Contactenbeheer
- Controle van oproepen
- IVR
- Invoer via telefoontoetsen
- Meerdere scripts
- Opnemen
- Oproepen bijhouden
- Oproepen doorsturen
- Oproepen opnemen
- Oproepen routeren
- Oproepregistratie
- Oproepscripts
- Planning voor terugbellen
- Predictief kiezen
- Rapportage en analyse
- Rapportage en statistieken
- SIP-trunking
- Stemaanpassing
- Tekst naar spraak
- VoIP
- Voicemail
- Wachtrijbeheer

## Ondersteuningsopties

- E-mail/helpdesk
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)

## Gerelateerde categorieën

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)
- [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software)
- [IVR-software](https://www.capterra.nl/directory/30231/ivr/software)
- [Contactcenter software](https://www.capterra.nl/directory/32035/contact-center/software)
- [Auto-dialer software](https://www.capterra.nl/directory/30999/auto-dialer/software)

## Alternatieven

1. [DialedIn CCaaS](https://www.capterra.nl/software/29589/callcenternow) — 4.8/5 (314 reviews)
2. [Dialpad](https://www.capterra.nl/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
3. [CloudTalk](https://www.capterra.nl/software/182004/cloudtalk) — 4.4/5 (268 reviews)
4. [Bright Pattern](https://www.capterra.nl/software/130369/bright-pattern) — 4.8/5 (104 reviews)
5. [RingCX](https://www.capterra.nl/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews)

## Reviews

### "DI provides personal, high-level service." — 5.0/5

> **Bill** | *8 maart 2018* | Telecommunicatie
> 
> **Pluspunten**: Feature rich, combining the best call center software features from all the competition.   Incredibly stable.

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### "Great system\! Saved my business money." — 5.0/5

> **Gypsy** | *1 mei 2019* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful\!
> 
> **Minpunten**: Nothing so far has been negative. I really have liked everything.
> 
> We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.

-----

### "Dialing Innovations" — 4.0/5

> **Karl** | *24 april 2019* | Restaurants | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: Its a cheap alternative to a big phone bill.
> 
> **Minpunten**: When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.
> 
> We have 30 of these systems, and i i probably have to call once a month for support for all locations.

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### "A good Dialer System" — 4.0/5

> **Justin** | *14 maart 2019* | Telecommunicatie | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Able to add just about any feature necessary. They don't have downtime that often. Pretty easy to use for the most part. They don't charge for minutes which is great.
> 
> **Minpunten**: Not the best customer service. Adding new features is not cheap.
> 
> Over the years they've become a very stable dialer system. Would recommend for most businesses.

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### "The software is excellent and very reliable." — 5.0/5

> **Tania** | *28 februari 2018* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow. We have the ability to view the results/data for the campaigns throughout the day.
> 
> **Minpunten**: The software looks intimidating with all of the screens, but it is easy to get used to and there are training videos on the website.
> 
> Productivity, profit increase, workflow efficiency, ease of system management.

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Volgende: [Volgende pagina](https://www.capterra.nl/software/173066/call-center-applications?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/173066/call-center-applications)

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