Beoordeeld op 20-8-2019
I Replaced 9 Separate Web Services with ONLY Rippling
Pluspunten: Does everything you need... really... Onboarding, Background Checks, Employment/Education Verification, Payroll, PTO, Single Sign-On, Hardware Management, 401(k) through Guideline, Health Insurance, Dental/Vision/LTD/Life Insurance, on and on and on. Service is immediate... while other companies fail at email only service, Rippling nails it... in like 3 minutes usually... way faster and more precise than a phone call. Sometimes the founder even takes care of my requests... no really... the founder. Employees never ask me to train them anymore, it's so slick and easy to use. Really happy.
Minpunten: The only con is that I can't change an employee's username to their work email... it's always their personal email that they set input when they sign their offer letter... but the more I think about it it doesn't really matter.
Beoordeeld op 4-9-2019
Rippling for Small Business
Opmerkingen: I highly recommend Rippling to any business, especially small businesses. They have the capacity to scale any company's needs. Regarding my small business, it changed my whole HR game. Before it would take me or an employee almost two hours a week to run payroll and administer benefits. Now I do the whole process myself in less than 10 minutes. The new system did take some getting used to, but now I am familiar with process and the value Rippling provides me is incredible.
Pluspunten: The price that Rippling offers is hard to beat, especially considering all the value it offers. I now have direct control over my company's payroll and benefits. Any time I need to change something in this area or run payroll, it only takes me a few minutes. Also Rippling offers me a plethora of tools without shoving them on to me. I can implement it to the degree I need, and if I need more, Rippling has it for me.
Minpunten: The price of having such direct control over payroll is that any mistakes I make are on me. It took me a bit to learn how to run payroll and administer benefits myself, but once I got it straight, the process has become a breeze. Also, it took me a little while to get used to customer service via email. At first it worried me, but after they dealt with many of my needs in a very timely fashion, I now feel comfortable with the system.
Beoordeeld op 9-9-2019
Happy to make the switch
Opmerkingen: The fast response time has been so appreciated since many of our issues are urgent and I feel that Rippling provide the support that I need.
Pluspunten: It is easy to understand and interact with. All the important apps and documents gets kept in the same spot.
Minpunten: I do not have any direct cons to the software itself. It was a bit hard transferring every data and information over from our last provider and I wish it had been a bit smoother, that's all.
Beoordeeld op 24-7-2019
rippling vs. gusto, no contest rippling wins.
Opmerkingen: would recommend to anyone vs gusto or zenefits(which has awful customer service) - you speak to someone you get an answer vs. other programs which reroute you to someone new who has no idea about your problem.
Pluspunten: customer service is top notch with rapid responses to questions. can link up to other apps very easily which is fantastic.
Minpunten: would love to incorporate PTO into a team calendar in the site
Antwoord van de leverancier
van Rippling op 26-7-2019
Hey, thanks for your feedback! You actually can customize and share your PTO into a team calendar. See https://help.rippling.com/pto/calendar/. If you have any questions, just reach out to our support team.
Beoordeeld op 22-8-2019
A delightful and easy to use platform
Pluspunten: My job recently switched to Rippling from Gusto, and although I love Gusto, Rippling was a really nice surprise! You get emailed when you're paid, like Gusto, but it tells you the details in the email body moreso. The interface is also super easy to use. I like that there is an "advice of deposit" embedded in the webpage so that you don't have to download a PDF to see the details. It's great to have the crucial details like net pay and pay period upfront. There's also a neat bar that shows how much went to taxes and how much went to you. The drawings are super cute too and lift my mood. Another nice thing is you can easily change your tax status on Rippling, so it feels very integrated.
Minpunten: I don't love the paystub pdf look. It has a giant "THIS IS NOT A CHECK" watermark, and overall looks a little unprofessional. Makes me a bit nervous when I have to submit paystubs to anyone as proof of income, and I worry they won't believe me. I felt Gusto's PDFs were way more professional and legit.
Beoordeeld op 28-12-2018
Excellent Resource for Small Businesses
Opmerkingen: Absolutely fantastic. Although there are areas for improvement, every time I reach out to Rippling with a request for help or new feature, I always get a positive response. If it's not already in the pipeline for development, they're more than willing to consider for future releases. I cannot recommend this application enough.
I can manage my payroll, insurance/benefits, onboarding/offboarding, software & hardware deployment all through one interface. The document retention feature is absolutely amazing. Having new hires and current employees digitally sign documents and then store those docs in Rippling is an amazing timesaver and takes a lot of the headache out of tracking down slowpoke reviewers.
Payroll in itself is a breeze. We've had to incorporate into multiple states as we acquire more remote employees and Rippling has guides for employer account creation for all 50 (from what I can tell, at least!). Not only that, but it's a single flat monthly fee to run as many payrolls as you need.
Minpunten: The formatting on the doc builder is a little glitchy and you don't have many fonts to choose from. While the software integration is an amazing feature, it's not always applicable to the accounts our team maintains. Sometimes the SaaS provider will require you to use an Enterprise+ account to take full advantage of the integration... obviously not something Rippling can control, but it's a bummer nonetheless.
Beoordeeld op 23-8-2019
Rippling is a game changer
Rippling was obviously designed to solve issues faced by HR / Payroll departments. Everything is integrated and easy to set up. We had no real HR system and were using ADP for payroll. We implemented Rippling and switched over in a few weeks and had no issues at all. We implemented the PTO feature since we were tracking it manually and now have an easy way to approve and track time off. We also ran our open enrollment through the platform and employees found it really easy to use compared to other tools we used in the past.
the team at Rippling has been really cooperative and responsive and now we are looking at all the ways to expand the tool internally to track compliance, improve time tracking and hook up other apps.
Minpunten: No real issues so far! It has truly been a good experience so far.
Beoordeeld op 31-7-2019
Rippling for Growing Business
Pluspunten: I love how easy it is to onboard new employees with Rippling and the rental program for laptops and other hardware.
Minpunten: I would like some kind of timekeeping functionality, which is what we liked most about the last software we were using.
Antwoord van de leverancier
van Rippling op 5-8-2019
Hi Bree, Thanks for your feedback! Wanted to let you know we integrate with the best time-tracking applications out there, so you can use the best platform and the best services. Contact [email protected] if you have any questions
Beoordeeld op 31-1-2019
Most streamlined HR platform I have used
Opmerkingen: Staying on top of all the documentation when bringing new employees or contractors onboard was a real hassle and we were not consistent enough about it. Also our previous payroll providers charged more but actually did less - I was spending way too much time on tax filings and cutting checks etc. Rippling handles all our payments for employees and contractors, as well as HSA contributions, and payroll tax filings. I recommend it highly.
Pluspunten: Rippling makes it very easy to onboard new employees and contractors, run error-free payroll and makes all payroll tax filings effortlessly and accurately. Their browser-based dashboard is extremely easy to use and in the handful of times I have needed it, their customer service was exceptionally responsive and helpful. Their integrations with Slack and Gmail were also really impressively simple to set up and very handy.
Minpunten: When making the switch over to Rippling from my previous payroll provider, I had to manually import the contractor records from the year-to-date and I made some mistakes. But, they were very helpful in this process and we got it sorted quickly.
Beoordeeld op 21-8-2019
Rippling has simplified and streamlined our operations and saved us an FTE
Opmerkingen: We were trying to solve the issues of onboarding people, managing hardware and ensuring compliance. We had decided to hire someone to do this, until at the last moment, someone told us about Rippling. This software has automated the employee onboarding process, it manages hardware and installs the security software on it, and it helps us with our audit reporting. We are huge fans!
Pluspunten: Software is very comprehensive and very flexible. If you want to use a module, you can use it, if you do not want to use it, you do not have to. I oversee the engineering team and compliance, and this helps simplify both. We were about to hire a person, whose full-time jobs was going to be onboarding and compliance, but now we just have Rippling do it.
Minpunten: We have not found any cons yet. This product has solved all our needs.
Beoordeeld op 30-7-2019
Opmerkingen: Rippling was a smooth transition from our previous platform to this one. Have enjoyed working with it for the past month or so
Pluspunten: I like that it is compatible with all software that we already use in daily operations. It is also intuitive and easy to teach others
Minpunten: Wish it was compatible with HighFive rather than just Zoom and Rydoo rather than just Expensify
Beoordeeld op 6-8-2019
Pluspunten: This software is simple and extremely accessible to everyone on my payroll from 20 years old to 60. Information is just a click away.
Minpunten: We wish that there were a personal to call with questions rather than waiting for an e-mail response in the case of instances that require “quick fixes.”
Beoordeeld op 7-12-2018
Really Strong Onboarding Support
Opmerkingen: I was working through switching some 1099 contractors to W-2 employees and making sure my company remains compliant with payroll tax. Team gave me all the right information to take to my CPA to ask the right questions and get the correct infrastructure setup to support Rippling's product.
Pluspunten: Team was extremely helpful and patient working with me to get onboarded. I'm a first time founder of a startup and the HR side of business is all new & complicated. They took the time to help me not only understand Rippling but what I needed to do with my other service providers (CPA's, etc.) to get things in order to setup Rippling properly.
Minpunten: Very little but I guess that I had to depend on them for so much. I wouldn't really have it another way but I guess there could have been more self-help information on your site that's broadly educational information.
Beoordeeld op 28-12-2018
Great product, good support!
Pluspunten: I liked the fact that it's very turn key once you get everything set up. I like the fact we can connect our software apps for ease of on-boarding new employees. Rippling will take care of everything I need and I have a peace of mind about our business by using Rippling.
Minpunten: Since they just switched to their new pricing model, we have found it a bit unfortunate to get billed for something we didn't realize we were using. We don't like the fact of getting billed monthly for a contractor that's no longer with us, maybe it goes back once they're not working with the company anymore. Still trying to figure this out... I wish there were more training videos, and a few of the billing features were a bit easier to find. It's part of supporting a startup... :)
Beoordeeld op 15-8-2019
Opmerkingen: Can always find what I need as an employee who uses the software.
Pluspunten: Ease of use. No slow down. Everything is categorized accordingly.
Minpunten: No problems so far. Nothing I don't like about it. Maybe that there is no option to print chosen pages from employee manual instead of all pages.
Beoordeeld op 12-2-2019
Exactly what we needed
Opmerkingen: Our experience has been great! Their support has been extremely responsive and they're constantly making improvements. We've had no trouble getting them to add new supported apps to their library.
Pluspunten: The seamless handling of onboarding and off-boarding people that includes: sending offer letters, signing policy documents and employment agreements, and provisioning access to our SaaS products by department.
Minpunten: The offer process could be improved. It is difficult to find/resume/abort an offer that was stated but not sent and declined offers are treated the same as terminated employees.
Beoordeeld op 12-9-2019
Pluspunten: Compared to the software we used previously this is A++. It is so easy to navigate and use that I believe a child could figure it out.
Minpunten: I have no issues at all so zero complaints
Beoordeeld op 27-11-2018
Easy to use and great for both employees and employers
Opmerkingen: Rippling has been fantastic for our company. As an employee, I love being able to see all of my pay stubs in one place and easily sign/add necessary documents when needed. As a manager, I like being able to refer new hires to Rippling for an organizational chart and the onboarding information they need. It has made our onboarding seamlessly and fast and improved our internal processes. We're big Rippling fans!
Pluspunten: We love the organizational chart feature and the easy portal for both managers and employees to view pay stubs, payroll information, and documents. It's easy to update pay rates when someone gets a raise or has a job title change, as well.
Minpunten: Nothing--I haven't had a problem yet. It's a huge improvement over our last software solution.
Beoordeeld op 30-11-2018
A Great Product
Opmerkingen: Rippling has definitely helped us keep everyone's records in order and makes it easy to send out new documents/communications to our employees.
Pluspunten: Ease of use for employees and administrators. New features being introduced. Great support. Fast response time.
Minpunten: Maybe, still working out little kinks in the software? This is a reach, by the way.
Beoordeeld op 22-8-2019
Rippling - Best Online Payroll & Benefits Platform for Small Business
Opmerkingen: Rippling is easy to implement for any small business looking to streamline their payroll/benefits platform. From new employee onboarding to integration with payroll processing and benefits, Rippling delivers a simple to use, clean, easy to navigate interface. Best experience of any service I've used so far.
Simple to use Interface
Easy to navigate
Minpunten: So far there's been nothing but a good experience with Rippling.
Beoordeeld op 3-9-2019
Makes my job easier
Pluspunten: User interface is so much easier to use than the last service.
Minpunten: The variables in the documents are a learning curve.
Beoordeeld op 27-3-2018
Concierge support at self-serve software costs
Opmerkingen: We were able to get our team onboarded at little-to-no cost, and ramp up quickly on the software. From there, we found out that we could integrate time tracking solutions directly out of Rippling as well. So all around, a big help to our team.
Pluspunten: Quick learning curve to getting started (especially for an HR solution), highly relevant email notifications to remind you when things are coming up, and a team that is dedicated to make sure you get up to speed quickly.
Minpunten: It doesn't seem like the team is using Zendesk or a way to manage their emails. For now, it's okay but as they grow I'm hopeful they will so I can continue to hear back quickly from their team!
Beoordeeld op 20-7-2019
Opmerkingen: I love that it's all integrated. I can see my payroll, my PTO and all my health insurance information in one place.
Pluspunten: I love how organized Rippling is. Everything I needed was easily laid out for me in a way that was simple to understand and aesthetically pleasing to look at. It's not an overload of information, which I appreciate. I also love the mobile app - it makes my job a lot easier and allows me to take it on the go. I also appreciated in the beginning before I had set up an account, Rippling sent me email reminders to get it done.
Minpunten: So far, so good. No complaints. A small suggestion I do have would be having a "help" or a "chat" option somewhere on the home page. I haven't had to use it yet, but if/when I do, it'd be nice to have that button easily visible.
Antwoord van de leverancier
van Rippling op 26-7-2019
Hey there, thanks for your feedback. Just letting you know we do have a help center if you have specific question. That said we're always working to improve our product so value your suggestion! help.rippling.com
Beoordeeld op 6-9-2019
Beautiful and Easy to Use
Pluspunten: The transition of use from another software to Rippling was very fast, and they answered all my questions in a timely manner. The interface is great to use and I am never left wondering where to find any information or forms that I need. Sensitive information is kept private but is easy to view if you need which is important to me.
Minpunten: Truly nothing yet. Everything I have used has been easy, straightforward, and aesthetically pleasing.
Beoordeeld op 15-8-2019
Rippling is amazing
Pluspunten: I love how much time it has saved me to do my job. The company I work for was using outdated, and not very user friendly spreadsheets to keep track of new hires, onboarding checklists, birthdays, etc., as well as using many different platforms for ordering equipment, payroll, benefits and more. Rippling integration was super easy, and is so user friendly that no one has asked for help using the software. I'm literally obsessed.
Minpunten: Not one. We haven't integrated the IT portion yet, but that's our companies choice, nothing to do with Rippling.