Repsly reviews

Best by Test!

Opmerkingen: You get reports for activities, visits, Can schedule appointments, indicates missed appointments! Just too good to be true! Its no bluff I'm using it!

Felipe DeMarco

Opmerkingen: When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting us with any issues.

Pluspunten:

We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations.

Minpunten:

It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient.

Repsly

Opmerkingen: not a bad program at all

Pluspunten:

its made my life a rep easier with much less paperwork and admin, also getting feedback to management from customers are much easier

Minpunten:

you claimed it works offline or with no signal but it does not, it hangs and wont allow any action with no signal that makes my day a tad difficult as my areas are low signal areas. have to send orders to my gmail instead of my company email as it takes more than 20min to get 5o my work email

Great sales force app that's easy to use

Opmerkingen: Our sales team is not your traditional sales team - they don't just take orders, but they are actually an operational support team for our stores and as such need to report on a variety of issues, most of which are qualitative. Repsly is flexible enough to be able to meet our needs, and most importantly the ease of use is second to none!

Pluspunten:

Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button

Minpunten:

While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database. Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.

A useable tool for business on a finger tip.

Opmerkingen: competetor information,which help me to get the right prices for the market that we are serving.
queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.

Pluspunten:

He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow. capturing orders is much easier no need for any pen or paper. reporting back to managers about the competetor info is much helpful. see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

Minpunten:

Its a tool that give one enough time to get going with your work. time saving. all your reports are submitted at one open screen.

Can’t work without Repsly anymore!

Pluspunten:

Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration.

Minpunten:

On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved.

Satisfies Many Needs

Opmerkingen: My company placed me in charge of finding a solution to track our field sales team's daily activity and locations. Through numerous trials of similar software, I settled on Repsly and it proved to be invaluable. With easily customized reports, I was able to generate a template for all representatives to use out in the field. These could be changed on the fly and allowed for photos to be recorded with each report. Repsly also allowed for the reports to be geotagged and timestamped. Viewing our team member's productivity became as simple as generating a report. This wasn't something we initially felt we needed, however, it allowed for us to save a lot of time and money once we began checking it regularly. Their customer service was fantastic. Their representatives were always prompt to reply and frequently added requested features within a business day of my inquiry. They always followed up to ensure that I was satisfied with my experience.

Pluspunten:

Easy tracking of representatives and customized reporting made this a standout against similar products.

Minpunten:

Some report exporting was limited during my use of the services, however, it never became an issue and all data was available with some work.

Excellent Sales Team Management Tool

Opmerkingen: management of team has become a lot easier. saves my time so i could focus on other important things

Pluspunten:

Gives a lot more transparency, record keeping is easy

Minpunten:

Integration with popular ERPs is not there.

Good if used correctly

Pluspunten:

Great way to find places that you know are on your customer list. Good for when you're traveling and working.

Minpunten:

A lot of times it doesn't seem like the gps is correct. Have to physically search for some places.

Doubled our sales!

Opmerkingen: We have been using Repsly for our sales team at our radio station since roughly the beginning of the year. Our sales on our station promotions have doubled since we started using the Repsly app. It's not only helped us keep our sales team on track, but it's been extremely useful for them to keep themselves on track, as well.

Pluspunten:

Great customer support, super flexible app, super-flexible program.

Minpunten:

Not originally designed for advertising/radio sales, so we're working to mold it to us better.

Good investment

Opmerkingen: Great its a great investment for all the good things you can get out of it.

Pluspunten:

the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did.

Minpunten:

Sometimes the pictures takes long to be updated

Great CRM For Food Brands

Opmerkingen: This really did transform our field marketing efforts and now allows us to track all of the efforts of our field team for marketing, sales and merchandising. We can also run reports and keep people tracked and informed.

Pluspunten:

- Tracks everything - Allows you to see historical events - Surveys are easily customizable - Amazing feed and general cross user UI/UX

Minpunten:

- Reporting on the back end could be more robust - Photo taking could be simpler

Great application for our market service team!

Opmerkingen: The support team is very responsive whenever we have issues, which is rare. The software is very easy to use and understand for a team with varying degrees of understanding of applications.

Pluspunten:

easy to use

Minpunten:

app crashed on andriod pretty frequently

Repsly surveyjeff

Opmerkingen: When we did the trial I didn't like the system at all. I don't know if some of the features weren't turned on or if they didn't work back then. Since we started with program this year it as been a good product

Pluspunten:

It sis much easier to keep all information in one place.

Minpunten:

The fact you can only take a couple pictures inside the question area.

Good Field App

Opmerkingen: the positives outweigh the negatives

Pluspunten:

Forms can be created to make what needs to be done a lot easier and to the point

Minpunten:

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Repsly Works and is giving us an edge.

Opmerkingen: Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.

Pluspunten:

Its very intuitive and easy for field reps to use with little explaining.

Minpunten:

The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Useful and Innovative Platform Marred by a Limited Feature Set and High Monthly Costs

Opmerkingen: This type of cloud-based software was exactly what I was looking for to manage my small team on a limited budget. I was able to set my small team up with only minimal assistance from Repsly's support contact. However, in order to get EXACTLY what I needed, I would have been pushed into the higher tier charge (and I only needed that ONE extra feature). Also, some of the functionality was JUST a few features shy of being useful to us.

Pluspunten:

Very User Friendly. Easy Upload of Existing Location List Easy Creation of Custom Forms

Minpunten:

Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field) Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops) High tiered costs

Very User Friendly

Opmerkingen: This website and app has been very useful to my company, very easy to use. I like how it puts everything into a spreadsheet.

Pluspunten:

I like the way it captures my stores and info and form data

Minpunten:

I would like a way to tag pictures on website

Manage people without being with them

Opmerkingen: It helps us show are managers that we are doing are. Jobs and cover. Are selves also and it's a good way to communicate

Pluspunten:

Easy to use

Minpunten:

You can't add new products in to screen

cline review

Opmerkingen: easy to use, update , make changes and overall use. As I train my other counterparts it takes them very little time to maneuver through the site and how much faster it is in our daily usage, plus the time it save every nite by not having to hand write our previous spead sheets.

Pluspunten:

the ease of use and the time it saves us

Minpunten:

this not a con but we are looking into data plans for our I Pads which will allow us to send data on site.

Great auditing tool

Opmerkingen: We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs.

Pluspunten:

User Friendly All-in-one

Minpunten:

Wish it had the ability link with quick books

Repsly Review

Opmerkingen: Repsly used to be very slow to load customers but the speed has greatly improved. I like the new function of finding nearby customers automatically, that speeds things up. Also being able to include pictures from my photo album is a nice improvement.

Pluspunten:

Helps me remember names, and product placements.

Minpunten:

Some managers tend to rely too heavily on Repsly information for overall field rep management.

Repsly is awesome!!

Opmerkingen: It's the easier app with so many features to use. We use it for distribution business tracking merchandisers or sales team. Pictures and GPS work great!!

Pluspunten:

Pictures and GPS are excellent tools to work with!!

Quality service at its best

Opmerkingen: The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it:

Pluspunten:

I like the camera function. It doesn't take up space on your phone or tablet.

Minpunten:

Some Reps gave issues with calls dropping.

Started using this week on the back-end/admin side - overall very good!

Opmerkingen: The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it. It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem. As far as I can tell so far, back-end information is only available on the web browser and not the app itself. It would be great if I could pull back-end info while in the field instead of having to wait until I get to a pc. I've had trouble accessing one of our forms on the app itself (no issues see in browser), but haven't had time to reach out to Matthew yet - sure that it is an easy fix.