Over ROUTEE

Cloudcommunicatieplatform, biedt services via API-integratie en/of een webplatform.

Meer informatie over ROUTEE

Pluspunten:

Pricing looks great but it would be good if it worked.

Minpunten:

Examples did not Include VB.NET and some errors in JSON strings.

Beoordelingen van ROUTEE

Gemiddelde score

Gebruiksgemak
3,9
Klantenservice
4,4
Functies
3,8
Waar voor je geld
3,9

Waarschijnlijkheid van aanbeveling

8,0/10

ROUTEE heeft een totaalscore van 4 van 5 sterren op basis van 22 gebruikersreviews op Capterra.

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Reviews filteren (22)

Geverifieerde reviewer
Web Engineer in Griekenland
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Simple but not simpler

5,0 3 jaar geleden

Pluspunten:

The ease of use, the quality of services, the customer support and of course the low pricing.

Minpunten:

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Tony S.
Software Developer in Malta
Telecommunicatie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

One of the best SMS providers

4,0 vorig jaar

Opmerkingen: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Pluspunten:

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Minpunten:

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Overwogen alternatieven: Twilio

Redenen om voor ROUTEE te kiezen: Silverstreet were great but again, sometimes they were not using Direct Connections as stated or the ported mobile numbers were not correctly identified.

Redenen om over te stappen op ROUTEE: Best value for money

Mohammad D.
social job in Bangladesh
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Routee Is a scammer site

1,0 2 maanden geleden Nieuw

Minpunten:

I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.

Geverifieerde reviewer
Fashion Designer in Griekenland
Geverifieerde LinkedIn-gebruiker
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eshop Owner Routee Review

4,0 3 jaar geleden

Opmerkingen: 4 years of Routee usage. Few or none problems at all. Easy to use.

Pluspunten:

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Minpunten:

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

Jean christophe M.
Dirtector in België
Medische praktijk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

FINANCE DIRECTOR

5,0 3 jaar geleden

Opmerkingen: reliable for sure.

Pluspunten:

Reliable in sending sms. it is very important in medical use.

Minpunten:

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

Christos B.
Software Engineer in Griekenland
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SMS Feature

4,0 3 jaar geleden

Opmerkingen: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Pluspunten:

Good Detailed Documentation and Examples

Minpunten:

Examples did not Include VB.NET and some errors in JSON strings

Athanasios Z.
Marketing Manager in Griekenland
Duurzaamheid en milieu, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Routee sms gateway

5,0 3 jaar geleden

Opmerkingen: positive. Definitely i recommend it

Pluspunten:

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Minpunten:

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Hernan C.
CEO in Venezuela
Telecommunicatie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

I was a local supplier in Venezuela for them.

4,0 3 jaar geleden

Opmerkingen: Very good experience, I would definitely be your local supplier in Venezuela.

Pluspunten:

It is easy to use, communication is 100% online. Your support is excellent.

Minpunten:

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Iota A.
Research in Griekenland
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Value for money

4,0 3 jaar geleden

Opmerkingen: Very good overall experience. Highly recommended.

Pluspunten:

Versatility Value for money Excellent customer service

Minpunten:

I would prefer a more spartan GUI, but this is subjective.

Geverifieerde reviewer
President in Venezuela
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Easy to use

4,0 3 jaar geleden

Opmerkingen: Excellent but for medium workload.

Pluspunten:

Extremely easy interface and business process workflow.

Minpunten:

Lack of some important functionalities and features.

Mario K.
Manager in Bulgarije
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The most user friendly platform

5,0 3 jaar geleden

Opmerkingen: It has been a great time using the platform.

Pluspunten:

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

Minpunten:

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Ana isabel L.
CFO in Spanje
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good Product

5,0 3 jaar geleden

Pluspunten:

Routee is integrated in our system and sms are sent automatically

Minpunten:

If you need to look for a specific sms sent is dificult to find it.

Dragana J.
Menager in Servië
Schoolleiding, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

BEST RECOMMENDATIONS

5,0 3 jaar geleden

Pluspunten:

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

Minpunten:

I can't find any suggestion that I can say is not good for this platform

Toni O.
CEO in Finland
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Can't recommend

1,0 2 jaar geleden

Opmerkingen: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Pluspunten:

Easy to use. Software backend looks good.

Minpunten:

The attitude of customer service is really bad. They don't want to help at all.

Reactie AMD Telecom

2 jaar geleden

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

Joseph K.
Director in Kenia
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Routee Review

4,0 3 jaar geleden

Opmerkingen: A short experience but so far so good

Pluspunten:

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

Minpunten:

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

Minas C.
PHARMACY in Griekenland
Farmaceutica, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool

4,0 3 jaar geleden

Opmerkingen: It's a great tool with just a few points that could get better.

Pluspunten:

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

Minpunten:

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

Geverifieerde reviewer
Owner in Griekenland
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to use

5,0 3 jaar geleden

Pluspunten:

Makes my job easier and it is easy to use.

Minpunten:

I would like to have more reports for my clients

Geverifieerde reviewer
Director of International Business Development in Griekenland
Geverifieerde LinkedIn-gebruiker
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SMS tool

5,0 3 jaar geleden

Opmerkingen: Using it to remind customers of past due payments. Works well.

Pluspunten:

Preview feature helps you see and correct mistakes.

Minpunten:

Group creation is a bit tricky to make, but you eventually get the hung of it.

Geverifieerde reviewer
Owner in Griekenland
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great service & great value

5,0 3 jaar geleden

Opmerkingen: Routee really helped my business grow and gave me control.

Pluspunten:

Easy of use and a great pack of features

Minpunten:

I could not find anything worth mentioning

Stefanos L.
Teacher in Griekenland
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Advantage and disadvantage

4,0 3 jaar geleden

Pluspunten:

The customer service is very good and very helpful.

Minpunten:

The functionality of platform. Some times isn't clear how to do something.

Alexandros K.
CEO in Griekenland
Informatiediensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Satisfied user

4,0 3 jaar geleden

Pluspunten:

Functionality, quality of services and simplicity

Minpunten:

Nothing specifically. I am overall satisfied by the services provided

José V.
Director in Colombia
E-learning, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Cheap but does not work

1,0 8 maanden geleden

Opmerkingen: Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded

Pluspunten:

Pricing looks great but it would be good if it worked

Minpunten:

It does not work for sending SMS They do not respond support tickets