--- description: Ontdek de plus- en minpunten van OpsGenie en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Teamcommunicatie software](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.nl/software/170236/opsgenie Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.nl/software/170236/opsgenie?page=2) > Hoogst gewaardeerd: Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare ontwikkelings- en operationele diensten. > > Oordeel: score van **4.6/5** door 155 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt OpsGenie? Voor MKB en middelgrote tot grote ondernemingen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 155 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Atlassian - **Locatie**: San Francisco, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 11,55 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Brazilië, Canada, Denemarken, Duitsland, Finland, Frankrijk, IJsland, Ierland, India, Italië, Japan, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Spanje, Verenigd Koninkrijk en 3 meer ## Functies - Activiteitendashboard - Alerts/Escalation - Auditing van problemen - Audittrail - Beheer van Service Level Agreements (SLA's) - Bewaking - Communicatie via meerdere kanalen - Communicatiemanagement - Corrigerende en preventieve maatregelen (CAPA) - Dashboard - Gebeurtenislogboeken - Herinneringen - Hoofdoorzaakanalyse - Incidentenbeheer - Kalenderbeheer - Mobiele toegang - Plannen - Priorisering - Rapportage en analyse - Rapportage van incidenten - Real-Time Monitoring - Real-Time Notifications - Samenwerkingstools - Scenarioplanning - Servercontrole - Sjablonen - Status bijhouden - Uptimerapportage - Videovergaderen - Waarschuwingen/Meldingen - Wachtdiensten plannen ## Integraties (96 in totaal) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... en 81 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) ## Gerelateerde categorieën - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) - [DevOps tools](https://www.capterra.nl/directory/31120/devops/software) - [Website monitoring tools](https://www.capterra.nl/directory/10021/website-monitoring/software) - [Log management software](https://www.capterra.nl/directory/30856/log-management/software) - [ICT-beheersoftware](https://www.capterra.nl/directory/10001/it-management/software) ## Alternatieven 1. [ManageEngine OpManager](https://www.capterra.nl/software/168854/manageengine-opmanager) — 4.6/5 (336 reviews) 2. [Site24x7](https://www.capterra.nl/software/168192/site24x7) — 4.7/5 (381 reviews) 3. [N-central](https://www.capterra.nl/software/13803/n-central) — 4.2/5 (253 reviews) 4. [NinjaOne](https://www.capterra.nl/software/165889/ninjaone) — 4.7/5 (297 reviews) 5. [PRTG](https://www.capterra.nl/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews) ## Reviews ### "Great for Eliminating Alert Fatigue in Data Infrastructure" — 4.0/5 > **Suman** | *1 juli 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Highly dependable to handle on call rotation among international teams. For instance, we can route very critical database and ETL pipeline failure alerts directly to our engineers' phones, thus cutting our time-to-resolution by a large fraction and helping prevent data corruption downstream. > > **Minpunten**: Some of the advanced routing rules settings interface can be a bit clunky. In addition, given that Atlassian is aggressively promoting standalone versions of OpsGenie's capabilities to Jira Service Management (JSM), it would seem as if the standalone app is receiving few new updates these days. > > An awesome instrument for teams responsible for high availability data infrastructure. It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30 april 2025* | Detailhandel | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Minpunten**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Geverifieerde reviewer** | *3 augustus 2025* | Informatiediensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Minpunten**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "OpsGenie - great Incident management utility." — 5.0/5 > **Serhii** | *22 december 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Easy to use, friendly interface, great smartphone application available for Android and IOS, no delays when it comes to Incident management. Not really expensive compare to similar products, overall performance is very decent. > > **Minpunten**: No dark mode theme for Web or Smartphone versions, some things could be changed and misplaced differently in the interface for more convenient performance. > > Compare to PagerDuty the product is really similar, works the same way, similar APIs and integration options. The interface is simple, user-friendly. Smartphone application works amazingly for ticketing system with sound notifications, SLA set up, and viewing during work is really convenient. Great product in general. ----- ### "OpsGenie Journey" — 5.0/5 > **Joshua** | *5 maart 2020* | Computersoftware | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Powerful tool to route alerts to different teams. (Phone, Text and Email) Setting up schedules and teams Cost is very affordable and you get economies of scale the more people you put on the account and begin using it. > > **Minpunten**: The filtering of who gets the alerts can be a bit confusing, it does take some time to get used to the setup and configuration of how they do things. I wish there was an official on boarding program. For example I would have like to have OpsGenie tell me, ok now that you are a customer and based on all the experienced we've gathered you need to do "10 things". Process items, procedures, best practices etc. Because we basically learned as we went and while the product was relatively easy to use it would have been nice to have that instruction at the beginning. > > We needed a way to monitor our infrastructure over the weekend without having to pay someone to physically sit in the building. So we first tried a company would would make a physically phone call to us when an alert went critical. Over time the problem with that was you had to employ a person to make that phone call and it was an expensive option as well. We needed a better ROI on what we were spending. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.nl/software/170236/opsgenie?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/170236/opsgenie) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens