Productive reviews

Great software that has everything I need to run a profitable business.

Pluspunten:

Productive is great because I have an overview of every segment of my company in one place. From sales, scheduling projects, communication management, employee management all the way to the reporting. We were paying multiple software apps, which was not only expensive but also confusing and time wasting. With Productive costs were cut down significantly. The support team is very responsive, always available and fast in helping us solve our issues.

Minpunten:

It takes some time for setting up the organization and getting everybody on board, but with Productive help center and their support team that was done in a jiffy. The software is a bit robust due to its wide pallet of functionalities, so it has a bit steep learning curve.

Great project/task management product!

Opmerkingen: Implementation was easy with the Design team and easy with clients once they were trained a bit on the product. Overall my team likes Productive way better than previous Project Management tools we've used. The reporting has also been amazing! Seeing how profitable the company is as a whole and each employee. That's a game changer!

Pluspunten:

Project managemement, task management, time tracking, invoicing, there isn't much I don't love about Productive!

Minpunten:

I wish there was a way to better implement email into the product. Right now email and Productive are separate. Having them tied closer together would help eliminate on additional product.

Eerder overwogen alternatieven: Todoist, Paymo, Zoho Projects, Pipefy, Front, monday.com, ClickUp, Hive en Asana

Redenen om voor Productive te kiezen: Made the switch from Accelo, as the email integration caused all kinds of issues and our email got placed on blacklists, so we had to switch our domain name completely for our website and email. We originally used Teamwork, then switched to Accelo because of the email integration. Teamwork was great, but missed some key features at the time we used it.

Overgestapt van: Teamwork.com en Accelo

Redenen om over te stappen op Productive: Had almost all of the features I needed. Others were missing features.

Fatal bugs ruin an otherwise promising product

Opmerkingen: Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Pluspunten:

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Minpunten:

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs: #1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend... #2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data. #3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Divante, Daniel Darangowski review

Pluspunten:

The whole scheduling structure: Company -> Project -> Budget -> Service -> Scheduling. It gives us a lot of flexibility.And the team is awesome! Super easy to reach, very helpful with and with amazing attitude <3

Minpunten:

Insights are pretty complicated if we want to connect data from different sources. THough I know it is a challenging topic

Gave me a running start

Opmerkingen: I use Productive for my day-to-day operations and was able to do an integration with Trello using their API. This makes my invoicing a breeze and allows me to give time reports to my customers. There is a ton of other features (sales pipeline, scheduling, financial reports) I am not using, but just for the small part I am using, it is a big time saver.

Pluspunten:

Productive has: - comprehensive feature set - ease of use - a tutorial to get you familiar with the different modules of the product - a decent price - customers can access the platform (when you grant them access) - an API to allow integrations with other components - responsive support (some bugs get fixed really fast)

Minpunten:

- some structure elements may not be an exact match to your business (like with any product) - support is only during business hours, being a solo entrepreneur, problems don't always happen between 9-5 Monday-Friday - support could benefit from a ticketing system instead of a chat-based system - the task component have few features when compared with Trello. Strange for a company that brands itself as "more powerful than Trello and simpler to use than Jira" (https://www.productive.io/tour/project-management/).

Eerder overwogen alternatieven: Plutio, TimeCamp, Paymo, Time Tracker, Scoro, Invoice Ninja, Accelo, elapseit en todo.vu

Redenen om over te stappen op Productive: - Better feature set - Better pricing - Trial available

Core functions are great - would be better with more

Opmerkingen: Best experience hands down comes from the account management team, which deals with our issues swiftly and effectively. Almost every SAAS has 1 or 2 key differentiators, but Productive stands out in terms of their support and dedication to ensuring a positive customer relationship experience

Pluspunten:

Everything is all in one place without the need of multiple softwares

Minpunten:

Some features that are a no-brainer (eg. tracking non-billable proposal hours) should have been able to be directly tracked from the sales function instead of having to be tracked as internal hours. But these are nitty gritty details which should make way to Productive sometime in the near future

Eerder overwogen alternatieven: ClickUp

Redenen om voor Productive te kiezen: Complex and not used to its full advantage

Overgestapt van: monday.com

Redenen om over te stappen op Productive: Clickup was similar to other flexible-tasks allocation management system and does not offer the overall suite of features that Productive does

Every tool you need for an agency

Opmerkingen: It's a great tool and the only one we found that ticks all the boxes for our business.

Pluspunten:

Fully-featured with a continually improving product roadmap and excellent customer support.

Minpunten:

Sometimes it's difficult to work out how much budget is remaining as the calculations don't always tally with my own figures. Some nuances in how the calculations are done I think. Some features have started to move to the 'premium' tier.

Eerder overwogen alternatieven: Harvest, Forecast, Asana en Toggl Track

Redenen om over te stappen op Productive: It had everything we wanted and more. Could consolidate our tools into one.

Patrick Review

Pluspunten:

Easy to use and uploads documents fast and seemlessly.

Minpunten:

Don’t like how tasks under an umbrella task can’t have the same specifics applied (ie r for tasks to individual due dates or a single due date for all of them)

Really good and it solves so many problems for me (with great customer care)

Pluspunten:

Really simple to use and so effective and saves time and energy of you know what you want.

Minpunten:

Nothing specific to say here, did not find something that is that bad.

The definitive tool to manage and optimize.

Opmerkingen: I love it because being able to manage tasks, track time, share documents and plan resources from one place has greatly simplified the way I work.

Pluspunten:

I love the reporting system that provides me with actionable data so I can make more informed decisions and optimize profitability.

Minpunten:

I sometimes have difficulty customizing certain aspects of the platform especially when it comes to the user interface.

A good but expensive option

Opmerkingen: It's good but certain aspects could be improved.

Pluspunten:

I like the split of booked and billed hours, as well as the ease of invoicing

Minpunten:

It's very expensive compared to similar products. The mobile app is clunky.

Eerder overwogen alternatieven: FreshBooks en Toggl Track

Redenen om voor Productive te kiezen: It lacked features

Overgestapt van: Zoho Books

Redenen om over te stappen op Productive: The feature set

Definitely the tool for a software agency

Opmerkingen: With Productive we have been able to grow our business significantly.
From around 50 employees to almost 300 today it has been able to handle and support our growth.
Without it, I am sure many operational areas would be harder and spread across multiple systems.
Also special praise to the support and customer success team who are extremely responsive to any questions and potential issues.
Looking forward to many new features in the future!

Pluspunten:

The software has been extremely stable and reliable. Constant new features, as well as regular design updates. Features like forecasting and insights are next-level features.

Minpunten:

Maybe the area around customer/company data could be better handled. I see the reason why it was set up in the way it was, but some more form in this area would have actually helped us.

Nice interface and easy to use, lots of features

Pluspunten:

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Minpunten:

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Productive.io review

Pluspunten:

Frequent updates and changes to the platform. It's getting better with every update. Has great customer support and makes collaboration really smooth!

Minpunten:

Milestones could be a little clearer, but there is nothing I dislike about Productive.io. Productive.io is better with every update.

Great tool, but a bit expensive

Pluspunten:

Productive worked great for us at the beginning, and really helped us to keep track of our projects and costs.

Minpunten:

Pricing was a bit high compared to other tools and there were some features missing like real time board updates.

Great Product that outperforms a lot of competitors

Opmerkingen: Great and would recommend over other platforms

Pluspunten:

UI, UX, Covers a lot without overcomplicating the experience. Competitive cost, great support service. Constant updates and features getting added.

Minpunten:

(Small) Still fine tuning in some areas, so not everything is perfect , but lots of roll out of good updates which shows its only going to get better

Eerder overwogen alternatieven: Polaris PSA, Harvest, Scoro, Resource Guru, ClickUp, Forecast en Accelo

Redenen om voor Productive te kiezen: Cost, experience, selection of tools, scalability

Redenen om over te stappen op Productive: Ticks most of the boxes that others cannot

Happy client

Opmerkingen: great! would recommand it to every starting agency.

Pluspunten:

it's still growing. Productive develops new features and keeps evolving. Client support and chat is really nice. They try to help you within a day.

Minpunten:

Scheduling is till pretty hard, and you can't track hours on sales efforts for a client wihout making a project.

All-in-one agency management software

Opmerkingen: Productive.io offers us a framework to run our business in and all the tools to manage it.

Pluspunten:

Integrated sales, project management, time tracking, team scheduling and invoicing software. Most of the tools you need to manage an agency in one. If you want to run your agency the Productive.io way, this tool will integrate your whole business.

Minpunten:

The tool does everything. Which means that you'll be best of running your business and using the tool exactly as the developers intended, which takes some getting used to. For a tool that is meant to do everything it doesn't really cater to the power-user a lot, there are few keyboard shortcuts and you'll be clicking a log. The tool can be buggy and slow at times. And there is no off-line support. Using Productive.io will create a HUGE single point of failure for your company.

Productive Review

Pluspunten:

Productive is a product management software which offers many useful features, custom workflows, time tracking, resource allocation or reporting. As the most valuable I consider the resource management tool which enables to manage the resources (team members, equipment) effectively.

Minpunten:

Due to the complexity of the application It is quite difficult to learn using all the features available. Some features are available at a higher price, so the price can be quite high.

An amazing tool that integrated our process seamlessly

Opmerkingen: It has been great. The team can have a bigger picture of the projects we're working on and we can quickly predict and assign tasks to everyone.

Pluspunten:

The time tracking for each team member combined with the project management.

Minpunten:

For me, it still needs a lot of back and forwards between the menus to execute some tasks. But it's not something critical.

Intuitive and accessible

Opmerkingen: Organization and collaboration with my team.

Pluspunten:

Like how I can access it from anywhere with the mobile app or from any browser. Great tool for sharing projects with team mates in real time. Great project management tool!

Minpunten:

Wish there was a way to create a unique number for each project to track projects numerically as new projects come in and make it easier to archive and retrieve in the future.

Innovative all-in-one solution for agencies in the creative industry

Pluspunten:

- All-in-one solution - The help/support of the team - Reporting options and financial insights - The clear flow from sales pipeline to project

Minpunten:

- Invoicing/quotation features limited - Dashboard view is not visual/customizable enough - Project management features are limited - Roles and user rights are not customizable enough - The Desktop App is more 'buggy' then the browser version - Integration with local finance software (Yuki)

Great customer service team, gabrijeila was amazing

Pluspunten:

easy to pick up and onboard team members, we switched from another program and uploading tasks was a breeze

Minpunten:

inability to easily delete tasks. this process can be convoluted and annoying at time. Dont understand why things can only be archived

Great package for a small fee

Pluspunten:

It's simply great value for money, it gives you tons of features in a very easy to use interface. Wholly recommended.

Minpunten:

The only thing is that it's meant more for agencies with more staff whereas I tend to use it solo for 90% of the time, which means some features go unused

I really like the tool as a designer, but have my doubts as a projectmanager

Pluspunten:

The time tracking and the insights. we almost never forget to track our hours and i can see easily how much time we spend on each project.

Minpunten:

The invoicing features! We can't make our invoices like we want to and have to do double work now. :(