SurveySparrow reviews

Best survey building platform

Opmerkingen: Data and opinion collection is used to implement our best ideas into public. This collection of data and opinion is easily done by using the SurveySparrow. We can obtain feedback and opinions from the customers.

Pluspunten:

SurveySparrow allows us to create most interactive and conversational surveys. The surveys created using SurveySparrow will get more responses from targetted participants. This platform has several types of templates in it which are used to create surveys instantly.

Minpunten:

SurveySparrow platform has some best features than other survey builders but they are only available for paid subscription only.

SaaS Company utilizing Survey Sparrow

Opmerkingen: I would give our experience a 9/10. The functionality outweighs my cons list.

Pluspunten:

You really can build quite a bit, and the descriptions of the types of questions is great!

Minpunten:

It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account.

Missing key features!

Opmerkingen: It has been a roller coaster ride. There are high points of using them and lot of cons. They seem to lack the maturity required for handing huge workloads. My recommendation to others would be to clearly review the product and understand email limits etc before selecting them. If you are looking for email based surveying capability then stay away.

Pluspunten:

1. Chat based survey capability 2. Open integration 3. SMS Text capability

Minpunten:

1. Poor chat (only) customer support. Takes hours to get a small thing done. 2. Lack of email marketing features. There is no way to send reminders easily or even segment audiences. 3. Lot of dependence on developers, which is a huge time suck. 4. Doesn't allow you to handle bulk loads such as deleting or copying an audience list. 5. Webhooks have trouble connecting to AWS public gateway.

Survey Sparrow: The Best Survey Platform

Opmerkingen: It was truly a great experience. The team at SurveySparrow is responsive and helpful.

Pluspunten:

I love the eye catching appeal Survey Sparrow has compared to other survey platforms. It is easy to use, fun to customize, and even the user enjoys taking a survey!

Minpunten:

There are some functions that take me a while to figure out when building a survey.

SurveySparrow - A simple and easy way to make surveys

Opmerkingen: I am solving getting customer feedback in a simple and easy way without making it a big task for them to complete or be put off by the complexity. So far I have had good response as customers dont seem to mind the surveys and they work well on a mobile.

Pluspunten:

The free trial of the Enterprise was an excellent idea to make sure you can see all the options, it was very simple to use and a lot of templates to get you started. There are a lot of addons which would be very useful when connecting to others online services.

Minpunten:

It could do with a few more customizations and add ins for the program I use on a daily basis but it still works well and some of the buttons are not logical.

SurveySparrow is the perfect product for my business

Opmerkingen: Excellent. I use it often to set up trainings and gather evaluation feedback. It is quick and easy to navigate and the feedback I get from clients is always positive about it.

Pluspunten:

Easy to use and makes my work look professional

Minpunten:

I would love even more templates for training feedback.

Easy to use to build but integrations are challenging.

Pluspunten:

- It's easy to build compared to other survey building software. - New form creation, dynamic variable addition, response gathering is very easy to use.

Minpunten:

- There are few features pertaining to global variable that many time don't work. - Integrations with the GSheets has always been a challenge for the first time. The access goes to just one person and then many a time if there's a need to flow responses to the same sheet it fails. - 3P integrations need more improvisation.

Great product

Pluspunten:

Easy to use, surveys are easy to create and the frontend for surveys is very user friendly. Good level of customisation and an excellent range of question types for quantitative and qualitative measuring. API documentation is good.

Minpunten:

We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.

My review of Surveysparrow - Good

Opmerkingen: Good, but can definitely be more customized to requirements

Pluspunten:

The UI is great and easy to use. Platform is intuitively designed and many good features.

Minpunten:

The platform is not very helpful for creating more elaborate and complex surveys such as 1. creating sub sections under sections within a survey 2. having a flexible survey completion % system

Can add more types of surveys

Pluspunten:

ease of use, UI is smooth, integration with other tools

Minpunten:

emailing mechanism and slow processing of data

Make surveys delicious again. For both sides, enquirer and queried!

Opmerkingen: - Acquiring feedback and other information from customers in an easy, clean and fashioned way
- Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options

Pluspunten:

- Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website. - Two options to embed it on your website: Inline or as a gorgeous chat widget (automatically or triggered by user) - Change default language & string translation to make it fit your way to speak to your customers perfectly (Unfortunately only on account level and not survey level) - The team behind Survey Sparrow is very open to user feedback and replies fast to queries, issues and recommendations - They develop the software constantly. Every month you receive an email with the newest improvements

Minpunten:

- The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him. - You cannot change the branding for each survey. If you like to use the chat theme for some surveys and the form theme for other questions, the color and image choice may fit for one of them really well, but for the other not. - Webhooks are only available for the enterprise plan for bugs a month. Other services like Typeform provide Webhooks even at the free plan. - They don't save your login beyond your browser session. Every time I have to log in again.

Don't hate it , don't love it

Opmerkingen: I don't think that it's something I want to integrate into my everyday life I have been a user for a little over two years now and I am actually looking into other programs but overall my experience with a decent I don't have too many complaints and I would recommend it as a starting platform if you're trying to get your branding out there.

Pluspunten:

Every step of creating a survey form is very simple and has next to no learning curves needed before using the software. It's very easy to distribute the surveys into email or social media platforms and it's just a very personal experience all around you really feel like you're getting to know the customers you're working with!

Minpunten:

I really don't have too many complaints I noticed every now and then the dragon drop question box is a little buggy and it makes the customisation process a little bit harder than it should be and you definitely want to be a premium user if you want to access all the complex features that it has to offer I do wish they offered a little bit more features with the cheaper plans.

Excellent software for surveys with a great free plan to start using it

Pluspunten:

Great free plan to start setting up the platform. We use it for NPS and send surveys to abandoned users

Minpunten:

The data reporting is not up to their competitors

Great Survey Builder platform

Opmerkingen: My overall experience using surveysparrow id great and i recommend everyone using it for building better surveys.

Pluspunten:

The best feature of survey sparrow is that it has tons of free templates which are used to build surveys.The import and export feature helps in importing and exporting of data which are used to surveys.The user interface is very beginner friendly and easy to set and to use.It helps in collecting and gathering data or used to collect the opinions from a certain set of users.The technical support offered is greatly appreciated.

Minpunten:

Surveysparrow has more features but user should pay/purchase some premium plans in order to use those features.

Best software for opinion

Opmerkingen: My overall experience is with survey sparrow of make survey build forms by collecting the feedback from customers and clients. Surveysparrow has always meets or needs according to the templates

Pluspunten:

It is used to build templates from the customer opinions. It has different types of templates it is friendly interface when filling the forms (or) templates when compared to other templates it is good looking its based on the customer reviews

Minpunten:

It has many features but we get it only premium plan it is too much costs when we compared to other platforms or survey builders filling to much of forms it get slow

More than just a survey tool

Opmerkingen: I use SurveySparrow for more than just surveys. I use it as a client onboarding tool - for assessments and information gathering.

Pluspunten:

I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.

Minpunten:

I have been using SurveySparrow for years and have no complaints. I honestly can't think of anything I don't like.

Good software for feedback compilation

Pluspunten:

Tremendously user friendly. It is very easy and intuitive to create surveys. There is no need for any instructions. Also, the customer support is fast and friendly. The design looks really fresh and there are some excellent tools which really make life easier for us such as the built-in email share and the audience management.

Minpunten:

Not very mobile friendly. As long as Java Script is needed for the software to work it is hard to access the website on a mobile phone. Also, the surveys lack some variety and it would thus be good if there would be more options for survey customization.

Conduct surveys for data collection

Opmerkingen: The overall experience is Not bed. It is user-friendly and simple to use. Easily conduct surveys.

Pluspunten:

Surveysparrow is easy to use. Using this we can make surveys and collect data. It is user-friendly and having good analytics. Good interface and graphics.

Minpunten:

It is complex for beginners. Some features are expensive, we can use that by taking premium. Too much of mails irritates users.

Automatic reviews:SurveySparrow

Opmerkingen: My overall experience with survey sparrow is excellent and good.They were very useful because of automated reviews which saves our time.one thing I loved in survey sparrow is that in review sheet they provides many options for each question.

Pluspunten:

Surveysparrow having good user interface and user-friendly.The customer support by survey sparrow is excellent.If anyone is looking for best review platform truly i will recommend surveysparrow for them to experience the best.

Minpunten:

I think I doesn't feel dislike about this, because I loved it.

Improving my feedback collection experience

Opmerkingen: The platform is easy to use and has allowed me to create engaging, custom surveys quickly and efficiently and I enjoyed the conversational interface that feels more like a conversation than a typical survey form.

Pluspunten:

What I like the most about this platform is its conversational approach instead of having customers fill out a typical survey form. I love how I can create highly personalized and engaging surveys that my clients find enjoyable to take.

Minpunten:

The customization options are a bit limited compared to other survey tools I've used in the past. I also noticed that the integration with other analysis tools is not as easy as I would have liked.

Natural, fantastic and Very simple tool to Setup survey.

Opmerkingen: Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

Pluspunten:

Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.

Minpunten:

I Feel that features are limited here. I suggest there should be some more features to use by the users.

A new way to survey!

Opmerkingen: This is a great survey tool. Comprable in price to survey monkey but does a lot more. The wave of the future is texting, online customer service, etc...and this kind of survey does that. I love it!

Pluspunten:

I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.

Minpunten:

I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.

A tool that makes it easy and effective for you.

Opmerkingen: Our relationship with the users and client is increased therefore making it easy for us to conduct a survey and focus on what really matters.
Nowadays it is very important that surveys can be visualized on any device, and surveysparrow fully meets this.

Pluspunten:

Surveys are an excellent tool to measure the performance and knowledge of your company's employees, surveysparrow has a friendly and easy to use design. It saves you a lot of time so you can use it on other things.

Minpunten:

So far I have not found anything that I dislike about surveysparrow, since I use it mostly to create employee satisfaction surveys in my company.

Easy to use and good features

Pluspunten:

It's so easy to use was pretty user friendly. I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat. It can be chat style or full page so it's nice to have layout options as well.

Minpunten:

Sometimes the fonts could be a bit bolder for clarity and ease to read.

Easy and fun to use.

Opmerkingen: Overall it's quite useful and easy.

Pluspunten:

SurveySparrow is quite easy to use, it creates beautiful surveys and keeps every feedback in order for easy access

Minpunten:

In my opinion- it has very few features. It needs more options for customizing the surveys- colors, schemes etc.