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Over IT CURVES

Software voor het aannemen en verzenden van oproepen, manifestopstelling, IVR-telefonie, wagenparkbeheer, controle en opslag van betalingen, facturering, bedrijfswageninrichting.

Meer informatie over IT CURVES

Pluspunten:

It Curves is easy to use, tools are easy to navigate and manage.

Minpunten:

Lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.

Beoordelingen van IT CURVES

Gemiddelde score

Gebruiksgemak
4,9
Klantenservice
5,0
Functies
4,9
Prijs-kwaliteitverhouding
5,0

Waarschijnlijkheid van aanbeveling

9,6/ 10

IT CURVES heeft een totaalscore van 4,9 van 5 sterren op basis van 28 gebruikersreviews op Capterra.

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Reviews filteren (28)

Igor
President in VS
Vrije tijd, reizen en toerisme, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Effective dispatching

4,0 4 jaar geleden

Opmerkingen: So far, this is the most adaptable software we found for our dynamic environment

Pluspunten:

It's modular, cost-effective and user friendly GUI

Minpunten:

lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.

Reactie IT CURVES

4 jaar geleden

Thank you. Reviews are essential elements of the reputation of ITCurves products brand as well as the software buyer's journey, reward for years of developing of transportation management platform

Mohamed El Moustapha
Manager in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good system - requires overhauling

5,0 3 jaar geleden

Opmerkingen: We have been using the system cashier and Payroll for some time and the team is great especially Imran, we are close friends and he has been helpful in many ways. We have considered using ITCurves for our NEMT dispatching but we are still unable to make the move due to some features we find in our current system .

Pluspunten:

The cashier system and the payroll. The ability to upload the trips sheet and have the system calculate the payroll percentages have helped us a great deal. And smoothen our process.

Minpunten:

1-The functionality of the cashier is build as one size fit all which makes it a bet complicated 2- vehicle management and driver managed is lacking some good tracking tools like expiration dates 3- we have been struggling getting monthly invoices delivered to our office and contacted your team multiple times .. 4- you don’t have an online payment method for your customers to pay monthly ( we have to send a check) which is strange nowadays

Reactie IT CURVES

3 jaar geleden

Thanks for being close to Emran. Please could we please invite to hear your interest about Software features And future development. The calculating percentage is developed just for your operation enhancement.

Abby
Cashier in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use

5,0 4 jaar geleden

Opmerkingen: I use this software for accounting and invoicing. It integrates with the dispatch software to allow us to pay drivers for their completed trips and invoice those trips to various accounts.

Pluspunten:

Designed specifically for the taxi industry, can be customized to user preferences.

Minpunten:

Sometimes there are bugs or issues, but they are usually fixed quickly.

Reactie IT CURVES

4 jaar geleden

Thank you. You review makes a difference for our product ability to address the needs of many on demand transportation providers. Happy mobile resource management resource using and Happy Holidays

Chuckie
Transport Specialist in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

IT Curve hits the mark!

5,0 3 jaar geleden

Opmerkingen: Very good and will recommend to friends and colleagues.

Pluspunten:

The software is very efficient and can be used easily.

Minpunten:

As of the moment, the system is perfect. If they add more feature, that will be a jackpot.

Almira
CEO in Filipijnen
Informatiediensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Highly Recommended Transportation Dispatch Software

5,0 3 jaar geleden

Opmerkingen: Back end support is fast, real time and 24/7/365. The staff is very professional and understands our need. [SENSITIVE CONTENT] are passionate about this product and I am very honored to work with them.

Pluspunten:

IT Curves Software is very user friendly. Productivity is high as a user. The tools are easy to manage and easy to navigate. It is straight to the point. I highly recommend this software for Transportation Dispatch. In a call center setting, this is one of the best softwares we have used.

Minpunten:

None. We have used this software for many years and very satisfied.

David
President in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Software

5,0 4 jaar geleden

Opmerkingen: Very good software. No down time at all with a very good hands on support team ...

Pluspunten:

This software was designed by engineers who were very familiar with Transportation industry and its needs.

Minpunten:

Ease of use ..., no issues and no down times. They nmade changes anytime we asked for modifications,...

Christine
VP of Operations in Filipijnen
Outsourcing/Offshoring, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use

5,0 3 jaar geleden

Opmerkingen: I’d definitely recommend this to our other transportation clients!

Pluspunten:

My agents use this daily and they said it’s much easier to use than the previous dispatch softwares we’ve used in the past.

Minpunten:

I can’t really think of anything at the moment. I only wish our client made the switch earlier.

Cendy
Team Leader in Filipijnen
Outsourcing/Offshoring, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Product

5,0 3 jaar geleden

Opmerkingen: Overall functionality is great. Like the ease of use with transport dispatching . IT Curves definitely has all that we are looking for.

Pluspunten:

It is user friendly. It runs well and does not have many issues or crashes.

Minpunten:

None so far. It is very convenient and works efficiently.

Eloisa
Operations Manager in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

IT Curves Highly Recommended

5,0 3 jaar geleden

Opmerkingen: Exceeds my expectation

Pluspunten:

The software is a friendly user and very informative especially on the reporting side.

Minpunten:

I have no issues at all especially it gives me what I need on the reporting side.

Richelle
Agent in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent system

5,0 3 jaar geleden

Pluspunten:

Its a great app. One of the things I like is that it's fully cloud based system.

Minpunten:

There is none as of this time.

Judith
President/CEO in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best Dispatching Software

5,0 5 jaar geleden

Opmerkingen: 100% satisfied with the software. Definitely helps my company compete effectively with the ride-sharing company and other taxi cab company in our area.

Pluspunten:

The features, ease of use and comprehensiveness. The software is user-friendly and easy to understand.

Minpunten:

Sometimes we encountered a system glitch, which is normal for all the software in the market.

Reactie IT CURVES

4 jaar geleden

Thanks, Mr. Mohebbi. ITCurves software is a product of your insight and inputs regarding transportation management.

Charmaine
Account Supervisor in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Upright awesome

5,0 3 jaar geleden

Pluspunten:

It's easy to use and this system is the best a encountered so far.

Minpunten:

It performs efficiently and I like that, say no more.

Joel Jude
Quality Analyst in Filipijnen
Vervoer/over de weg/per spoor, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best Transportation Software

5,0 3 jaar geleden

Opmerkingen: The benefits using with IT Curves is very easy and not difficult to understand all the functions of the software.

Pluspunten:

The software is user friendly, very easy to learn and use. Tool navigation is very manageable and also easy to teach to other employees. IT Curves Software is highly recommended for Transportation Dispatch tasks because it less hassle and best tool for working.

Minpunten:

None. This is one of the best tool or software that I've been using.

Gloria
Team Leader in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use

5,0 3 jaar geleden

Pluspunten:

It's features are great and to my liking.

Minpunten:

It functions well, my opinion is won't changed any moment.

Rondel
Account Supervisor in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Incredible

5,0 3 jaar geleden

Pluspunten:

It's features are precise and not confusing.

Minpunten:

It functions well. What more can I say?

Fernan
Team Leader in Filipijnen
Outsourcing/Offshoring, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fast and Reliable

5,0 3 jaar geleden

Opmerkingen: Overall it has a big impact and great help in out organization. Thank you so much!

Pluspunten:

The software itself is very user friendly and reliable. I highly recommend this service

Minpunten:

There is a little bit of latency but manageable.

Ruby
Account Supervisor in Filipijnen
Outsourcing/Offshoring, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Service

5,0 3 jaar geleden

Opmerkingen: Its nice software, waiting for more feature.

Pluspunten:

User Friendly, It can be use by all ages specially for adults.

Minpunten:

None so far. I do appreciate this survey. Keep it Up!

Reactie IT CURVES

3 jaar geleden

Hello Ruby, Please share some of the feature you like.

Michael
Operations Manager in Filipijnen
Outsourcing/Offshoring, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Highly Recommended software for Transportation dispatch

5,0 3 jaar geleden

Opmerkingen: Been using IT curves for our Call center setting for many years now and aside form the very good result of the software the staff are very professional and attends to your needs very timely.

Pluspunten:

It Curves is easy to use, tools are easy to navigate and manage.

Minpunten:

None that I can think of, Very satisfied with the software.

Lenie
Account Supervisor in Filipijnen
Vervoer/over de weg/per spoor, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to navigate.

5,0 3 jaar geleden

Opmerkingen: Exemplary

Pluspunten:

It gives detailed information. We can manually navigate it and very useful.

Minpunten:

None so far as the tool is reliable enough.

Jeb
CEO in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great product and service for the transportation industry.

5,0 4 jaar geleden

Opmerkingen: I have been using this software for over 10 years and the developers are always making improvements and advancements.

Pluspunten:

The software is a great value with a diversified product offering and excellent pricing.

Minpunten:

Some of the more complex features do have a learning curve.

Reactie IT CURVES

4 jaar geleden

Thanks for the review It's a pleasure to know the strong hardworking team of ITCurves product designers makes a difference in the life of the CEOs of transportation companies.

Cane
Manager in Filipijnen
Outsourcing/Offshoring, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Highly Recommended Dispatch Tool

5,0 3 jaar geleden

Pluspunten:

It is user-friendly. Easy to navigate screen.

Minpunten:

None so far. Hoping for more updates.

Melissa
Payroll Admnistrator in VS
Vervoer/over de weg/per spoor, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Happy Client

5,0 4 jaar geleden

Pluspunten:

The software delivers a high quality resolution and it is flexible to work with different projects.

Minpunten:

I don't think so I have a complaint for this software. I think the problem is the internet in our building.

Reactie IT CURVES

4 jaar geleden

Thanks for the review. We are proud that Challenger, as prime contractor with Metro Transit Agencies is relying on ITCurves Pullout Depot report to gauge driver on the road hours

Ariane Joy
Training Officer in Filipijnen
Vervoer/over de weg/per spoor, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

IT Curves Review

5,0 3 jaar geleden

Pluspunten:

This software is very user-friendly. It is easy to navigate.

Minpunten:

There is nothing that I can suggest. The software is really good.

Cindy
Call Center Manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

This product makes our call center productive and easy to manage

5,0 7 jaar geleden

Opmerkingen: Increased leads

Pluspunten:

Ease of use and flexible reporting features. Allows easy booking of calls with minimum time on the call. Drivers are transparent on a map dispatch screen.

Minpunten:

Perfect for Taxi industry, We use it every day and ever since we used the product we are able to increase the number of affiliates.

Geoff
Support in Filipijnen
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Very recommended Dispatch Tool

4,0 3 jaar geleden

Opmerkingen: Excellent

Pluspunten:

IT Curves is easy to use. Helps in monitoring rides.

Minpunten:

There is nothing in particular thay i can say.

Reactie IT CURVES

3 jaar geleden

Thanks Geoff for sending a review. May I ask what features of the software do you work with. The telephone support, or the call taking, AVL, dispatching, contacting driver in US with a touch of a button?