Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Over GetMoreReviews

Optimaliseer het reviewbeheerproces met een 5-sterrenclassificatiesysteem, automatische plaatsing op sociale media en blokkeermogelijkheden voor negatieve feedback.

Meer informatie over GetMoreReviews

Pluspunten:

Ease of database integration and implementation.

Minpunten:

GetMoreReviews is fairly costly, but the software is robust and saves us a lot of time. The price would be my only negative mark.

Beoordelingen van GetMoreReviews

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,5
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,8/10

GetMoreReviews heeft een totaalscore van 4,7 van 5 sterren op basis van 148 gebruikersreviews op Capterra.

Heb je GetMoreReviews eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (148)

Amy
Amy
VP Sales & Marketing in Israël
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Really fast setup - less than an hour to start sending

5,0 4 jaar geleden

Opmerkingen: It's very easy to set up and use. Also, the live chat support is very good and helpful. I made a special request to add a new review site (they already have almost all - but I needed an industry specific one) and they added it within an hour.

Pluspunten:

At first I didn't understand what made this a better way to than just creating "review requests" emails from my standard email automation platform. But I gave it a try using the free trial - and within an hour - I understood the benefit. The whole flow is already mapped out for you, including the email templates. Instead of creating everything from scratch - all I had to do was brand the emails.

Minpunten:

Not a con, exactly - but a hope that their beta feature, "Funnel Activity" will come out of beta soon. It lets me see exactly who clicked what - but it only worked for me in October. Would like to have the feature going forward.

Reactie Get More Reviews

4 jaar geleden

Amy - Thank you so much for the amazing review and feedback! We really appreciate it! Keep an eye out for a revamped "funnel activity" view. We've received quite a bit of feedback on that feature that we're working on improving!

Robson
Lead Customer Service Rep & Admin in Canada
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

I highly recommend GetMoreReviews

5,0 5 jaar geleden

Opmerkingen: Since our company implemented GetMoreReviews in May, 2019, our Google reviews have grown from under 50 to over 300!

Pluspunten:

I really like the magic review link with sentiment check. It makes is super fast and easy for our customers to leave reviews and for us to intercept and address any negative reviews before they become public.

Minpunten:

The only negative issue I have experienced is when adding a recipient, if I enter an extra space, the entry window closes so then I have to start the process over again which can be a time waster if I'm going fast and I'm not 100% accurate.

Reactie Get More Reviews

5 jaar geleden

We really appreciate you taking the time to leave us this review!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Juridische dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Horrible Software an Poor Customer Service -When we complained about their changes they Cancelled us

1,0 2 jaar geleden

Opmerkingen: Horrible customer service. We are considering legal action, since after we complained [SENSITIVE CONTENT] cancelled our subscription. Very unprofessional and aggressive conduct.

Pluspunten:

The program was sold to us as a comprehensive review management that we can use to monitor and manage reviews. A key feature was sentiment review and management. This was a major selling point which they emphasized to us. They now decided to do away with that. They now flipped only a few months later. This is a typical bait and switch which is improper and unethical in our view. We are considering legal action, since after we complained [SENSITIVE CONTENT] cancelled our subscription. Very unprofessional and aggressive conduct.

Minpunten:

Very confusing dashboard, high cost, and not flexible. Also, they made significant changes and not the software is not what they sold us.

Kevin
Owner in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

What are you waiting for?

5,0 3 jaar geleden

Opmerkingen: Customer support is second to none

Pluspunten:

Getmorereviews is so simple to use. Both for the end user and the company looking to get more reviews.

Minpunten:

There is really no down side to this software

Jimmy
Spécialiste en référencement local in Canada
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

The best reputation management sofware

5,0 3 jaar geleden

Opmerkingen: One of the easiest software to use !

Pluspunten:

I liked that it was user friendly, fast and low cost. And also I could chat anytime with the support team

Minpunten:

For what I did experienced, I have nothing to say. It answered all my needs

Michael
Web Developer & SEO specialist in VS
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

GetMoreReviews program feedback

5,0 3 jaar geleden

Opmerkingen: It has been great in helping our clients obtain more reviews quickly and easily.

Pluspunten:

I like the sentiment check the most as it helps keep negative feedback away from the GMB listing or Facebook.

Minpunten:

We like the newest feature that keeps the user on the review landing page when leaving a Google review, however we don't like the fact that you have to disable the sentiment check in order to use it.

Jennie
Jennie
Marketing Manager in VS
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Cheaper alternative to Trustpilot

5,0 4 jaar geleden

Opmerkingen: We need a review service that allows us to communicate with all of our customers, but we're pretty much paying for just the software because we still need to go in and manually reach out to all of our customers.

Pluspunten:

-affordable price for smaller companies -like their filter process, allows you to respond back to negative reviews -easy to respond to customers when they've left a review

Minpunten:

-no automation, work is pretty manual -pretty simple software -can't customize review stream (pretty unattractive)

Reactie Get More Reviews

4 jaar geleden

Hi Jennie! We really appreciate your feedback and awesome review! We're in the middle of some pretty cool enhancements that we hope to be rolling out soon. Keep an eye out for more messaging on this soon :)

Tyler
Tyler
Marketing Director in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Awesome software that helps!

5,0 6 jaar geleden

Pluspunten:

It is great! Text reviews are something that we love to use. This software is perfect to get reviews from customers from either text or email!

Minpunten:

None. We use it for texts/email review only so we are highly satisfied.

Dr. James
Dr. James
Chief Operating Officer in VS
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent Software That Gets the Job Done!

5,0 3 jaar geleden

Pluspunten:

It just works and once you use it, it just makes sense and doesn't require much training.

Minpunten:

Nothing really, it works well and doesnt take a long time to learn.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computernetwerken, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It works!

5,0 6 jaar geleden

Pluspunten:

GetMoreReviews has helped our company get better "internet karma" and stops bad and angry reviews before they're put up. It's been invaluable in improving our service and retaining customers!

Minpunten:

It can be difficult to learn how to use it.

Gary
Owner in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Small investment for big returns

4,0 vorig jaar

Pluspunten:

I help run my family's small business. I found GetMoreReviews was easy to set up on the backend and integrate into our current business processes. Once set up it's easy enough for my not tech savvy mother to use which is a big deal. We use this primarily for review generation by sending text message requests after we complete a job for a customer. GetMoreReviews also has a white label service where you can be a reseller which is also a very cool service if you are a marketing company looking to add to your service offers. I know this because I have a side business where I am reselling GetMore to my family business as well. So I am a reseller and a user and am impressed on both ends.

Minpunten:

The UI seems outdated. A refresh would help a lot.

Derek
Attorney in VS
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Effective, straightforward solution

4,0 5 jaar geleden

Opmerkingen: Haven’t had any issues so haven’t needed customer service.

Pluspunten:

I tested many similar services. This one was the most straightforward. All I need it to do is help me collect new reviews. It does that very well and for a fair price.

Minpunten:

The product works well, but it does not include any integrations or automations with your CRM or Zapier.

Reactie Get More Reviews

5 jaar geleden

Derek, Thanks for the review and feedback. Good news...stay tuned for some great new features coming that should help with review automation.

adam
Owner in VS
Consumentendiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

GetMoreReviews is a must have for the small business owner.

5,0 5 jaar geleden

Opmerkingen: Very positive experience with GetMoreReviews. They seem very down to earth and are very easy to get in touch with.

Pluspunten:

Made getting new reviews such a breeze! No longer was I having to send out some random long code that i got wrong half the time to get a review. This is automated and sleek. My reviews just started coming in!!

Minpunten:

There really is not anything i can think of. The price is more than reasonable for a very good roi.

Chelsea
Admin in VS
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great product, easy to use, delivers results

5,0 5 jaar geleden

Pluspunten:

it is easy to set up and delivers results quickly!

Minpunten:

recently there have been a lot of bugs preventing texting etc.

Reactie Get More Reviews

5 jaar geleden

Hi Chelsea, Thanks for the amazing review, we really appreciate it! Yeah...we hear you on the bugs :( Thank you so much for your patience and I hope we were able to get everything fixed for you in a satisfactory manner! Please let us know if you run into any additional issues...you know how to reach us!

Melinda
Marketing Manager in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A decent starting tool

4,0 3 jaar geleden

Opmerkingen: Fair. It doesn't seem to have as robust a setup to get the reviews converted.

Pluspunten:

Get More Reviews is a relatively easy platform to use. The integration with social media platforms is fairly easy to setup and the automation is good.

Minpunten:

Yes, the emails that go out don't seem to be as effective as the texting. I am not sure if it is because the emails are flagged as spam or what. They just don't seem to get the return desired.

Lee
President/Dentist in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The Program Works Very Well

5,0 5 jaar geleden

Pluspunten:

Staff has found this software easy to operate and to encourage others to review our office

Minpunten:

I see no deficiency with the software. I like the results.

Reactie Get More Reviews

5 jaar geleden

Hi Dr. Lee, We really appreciate your kind and amazing review! You are a shining of example of business that does reputation management the right way. When you combine a great business with a great review strategy you create a system that leads to a shining reputation online and loads of new 5 star reviews! Let us know if you need anything!

Sondra
Associate Broker, CRS, CIPS, CNHS in VS
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Get More Reviews

5,0 5 jaar geleden

Opmerkingen: Great!

Pluspunten:

We have gotten many more reviews on google and Facebook-it has really given us a google boost for sure

Minpunten:

I wish there was some way to have one review written that would go out to multiple sites without having to rewrite/resubmit

Reactie Get More Reviews

5 jaar geleden

Hi Sondra, Thank you so much for the great review! We're glad you're having a good experience with us. Yeah, your idea would be AMAZING if the review sites allowed us to do something like that. Unfortunately there isn't a way to take a review and automatically publish it to multiple sites at once. The user will have to login to each site you want to review published on in order for that to happen. Nonetheless, we've received this feedback before and will be the 1st to implement something like this should the review sites make a change that would support this!

Jessica
Controller in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Outstanding site for easy reviews

5,0 vorig jaar

Opmerkingen: We love it. Easy to use and simple for customers to link and review.

Pluspunten:

We like the easy to use platform! It keeps track of who has been contacted and you can set time limits to not overlap customers for a certain time, no double asking for reviews! Our customers like the simple access to review us. Most customers need the reminder to rate us so it works well for us. Glad we found this site.

Minpunten:

I with there was a price plan for two locations. We have one company with two locations and the price is very expensive. I feel like there is value in the site so I continue to pay but wish it were less expensive!

Natasha
Vice Prededent in Canada
Verzekeringen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

HIGHLY recomend

5,0 vorig jaar

Opmerkingen: excellent

Pluspunten:

ease of use for both me AND the reviewer.

Minpunten:

wish more people followed through only 20% actually respond

Dana
CX Coordinator in VS
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Convenient and great support, could use a few tweaks!

4,0 3 jaar geleden

Pluspunten:

Get More Reviews is very user friendly and easy to implement. The customer support is incredible. [SENSITIVE CONTENT HIDDEN] has been an integral part in making this program successful for our company.

Minpunten:

I dont like how we have to manually send the outreach. It would be nice to have API connection so the reviews could go out automatically. The only other "issue" i've had with the platform is that while I'm in one location, sometimes it will kick me off and take me back to the Location Selection screen.

karyn
CEO in VS
Hoger onderwijs, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

spam reviews ruin the product

5,0 vorig jaar

Opmerkingen: see above

Pluspunten:

love it - love the ticker, but the lack of ability to remove spam reviews unrelated to my business ruin the whole product

Minpunten:

love it - love the ticker, but the lack of ability to remove spam reviews unrelated to my business ruin the whole product

Farhana
PHYSICIAN in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

DO NOT SIGN UP FOR THIS COMPANY TO HELP YOU GET REVIEWS

1,0 5 jaar geleden

Opmerkingen: EVERYTHING, YOUR SOFTWARE SUCKS!
CAN'T GET PATIENTS TO REVIEW AND I KEEP GETTING CHARGES FROM YOUR COMPANY.

Pluspunten:

NOTHING ABSOLUTELY NOTHING YOUR CUSTOMER SERVICE IS AWFUL NO ONE EVER RESPONDED TO MY EMAILS FOR HELP AND I STILL CAN'T USE YOUR DAMN SOFTWARE.

Minpunten:

IT DOESN'T WORK. YOUR CUSTOMER SERVICE IS HORRIBLE. I WOULD RECOMMEND NO ONE SIGN UP FOR YOUR SERVICE. NO ONE HAS ADDRESSED MY CONCERNS AND I CONTINUE TO GET CHARGED FOR REVIEW SERVICES THAT I CANNOT USE OR GIVE TO PATIENTS. HORRIBLE!!!

Reactie Get More Reviews

4 jaar geleden

Dr. Khan, Thank you for posting this review and letting us know that you've been having trouble with your account. We've reached out to you several times via email and phone over the last 2 weeks to try to connect and make sure you have the support you need and are aware of the action we've already taken to help resolve this situation for you. If you could check your email/voice messages and get back to us to confirm, we'd really appreciate it!

Joey
Operations Manager in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Program

5,0 3 jaar geleden

Pluspunten:

I love how you can email and text customers to send reviews. Most programs only offer email and those that offer text are very expensive. I found this program much more affordable than others I saw.

Minpunten:

One feature I do not like is I find some customers (those not good with email/technology) would reply back to the text/email thinking they were leaving a review instead of clicking on the link. I wish this could be converted into a review.

Kurt
GM in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Seamless way to prompt customers for reviews

5,0 6 jaar geleden

Opmerkingen: I like the program. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with.

Pluspunten:

This software is nice because I only have to enter 2 or 3 pieces of information. An email or phone number, and the first name of the customer. The software does the rest, including reminding them that the review request is still waiting.

Minpunten:

I haven't found anything negative to report.

Nathan
Designer in VS
Afdrukken en drukwerk, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great for Customer Satisfaction

5,0 4 jaar geleden

Opmerkingen: We are very pleased with GetMoreReviews. It has set us apart from our competition in online search results.

Pluspunten:

Since signing up with GetMoreReviews, we have more than doubled our online Google Reviews. If customers have a complaint, we get a private email instead of a public review.

Minpunten:

GetMoreReviews is fairly costly, but the software is robust and saves us a lot of time. The price would be my only negative mark.

Reactie Get More Reviews

4 jaar geleden

Hi Nathan! Thank you for the amazing review and kind words. It is awesome to hear that you've more than doubled your reviews since you signed up with us. Let us know if there is ever anything we can do to help you out!