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Over SpamTitan

SpamTitan Anti-Spam Solution voor zakelijke e-mail waarmee je de e-mailstroom kunt beheren, opschonen en beschermen tegen ongewenste e-mail, spam en malware.

Meer informatie over SpamTitan

Pluspunten:

Integration was easy, post sales team ensured all the steps were taken correctly and it is highly effective.

Minpunten:

It's lacking intuitiveness of other competitors. Regularly have to phone because a user will start receiving 'unsolicited bulk spam' and their emails get blocked sending out.

Beoordelingen van SpamTitan

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,5
Functies
4,4
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,6/ 10

SpamTitan heeft een totaalscore van 4,6 van 5 sterren op basis van 551 gebruikersreviews op Capterra.

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Reviews filteren (551)

Nabila
Nabila
Human Resources Manager in Maleisië
Geverifieerde LinkedIn-gebruiker
Vermogensbeheer, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Combating spam email with SpamTitan is very effective

5,0 4 jaar geleden

Opmerkingen: Utilizing SpamTitan as the primary spam-fighting app has proven to be very successful, and it has provided me with more benefits than other more well-known brands. I am very pleased with the price and consider it to be very useful for the price I paid. Whenever I thought about email security, the first thing that comes to mind is SpamTitan.

Pluspunten:

SpamTitan has a high level of consistency when it comes to preventing spam and malicious communications from reaching my primary inbox. Setting up the specific keyword that I want to be used in the blacklist keyword and the whitelist keyword is quite easy. After setting it up, the procedure is streamlined, and I would not have to keep track of it because it would send me a weekly report.

Minpunten:

There have been times that a legitimate email has been blocked and no message has been received to inform me about this practice, resulting in the email remaining in the junk inbox until I manually search and whitelist it. For the first time, adding a domain to the app can be daunting, and I had to seek assistance.

Jesse
Manager in VS
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good product please keep it secure

4,0 4 maanden geleden

Opmerkingen: Good solution just the hacking has me worried.

Pluspunten:

Ease of use. Upgraded interface is nice and outlook plugin.

Minpunten:

Recent hack experience makes me nervous.

John
Vice President in VS
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

SpamTitan - great people, easy to use

3,0 4 maanden geleden

Opmerkingen: Great customer service, excellent sales and onboarding!

Pluspunten:

I love that it is effective in catching spam, and that it is rarely wrong!

Minpunten:

I dislike that individual users can't block an address and have it block that address for everyone easily.

David
Network Systems Administrator in VK
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Xenomorph Reveiw

4,0 4 maanden geleden

Pluspunten:

Fairly straight forward to use and if I do have a question the response or reply is usually quite quick.

Minpunten:

Since the new update I am not sure how to switch accounts

Bryan
IT Manager in VS
Architectuur en planning, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good spam filter for the $$

4,0 4 maanden geleden

Opmerkingen: They are pretty proactive and responsive. I can't complain about customer service.

Pluspunten:

It has some great features like sending blocked spam reports that you can allow users to receive and release verified non spam.

Minpunten:

Even when I set up pattern filtering some of those still get through. Fake emails from MS get though with no header/email sender info at times.

Marcel
Network Admin in Canada
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Spam Titan is our first choice for our antispam solution.

5,0 5 maanden geleden

Opmerkingen: I use it every day, life is impossible without such a service, the console has everything we need, we have gotten the spam down considerably, and support has always been quite efficient whenever I needed help. The spam reports that can be sent to user is very smart and saves us a lot of support time.

Pluspunten:

It works, which is the main reason to use them. I like the admin interface, it has all that we need and it is not a headache to browze and use.

Minpunten:

Honestly, there is none, no spam filter is perfect, we need to work with it, and it is easy to work with SpamTitan console, and when we have an issue, the support is there.

Jovan
IT Technician in VS
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

SpamTitan Works Just as Advertised, Get it!

5,0 4 maanden geleden

Opmerkingen: I love SpamTitan. I found SpamTitan due to a need our company had. It has worked as advertised.

Pluspunten:

SpamTitan does it's job as advertised. I can block emails from specific email addresses or an entire domain. That's the sole feature we were looking for when shopping for a product like this.

Minpunten:

So far, I don't have any cons to be honest. I have to really think deeply to find something I don't like about the platform. I guess the one thing I don't like is the new username format for entering into the admin side of things.

Wanda
Sr Manager in VS
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent product

5,0 4 maanden geleden

Opmerkingen: Positive. You keep the product update to ensure that we stay protected.

Pluspunten:

To date, we have had no malicious emails get through Titan.

Minpunten:

nothing comes to mind. We have had no issues with the product.

Santosh
IT Manager in India
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great technical support

5,0 4 maanden geleden

Opmerkingen: Great experience with till now all technical experts

Pluspunten:

Prompt response and great technical skill

Minpunten:

Good customer care services by titan team

Johnny
Network Engineer in VS
Computernetwerken, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Feedback on SpamTitan as a customer perspective.

5,0 4 maanden geleden

Opmerkingen: It's a great service, less labor intensive on our end.

Pluspunten:

It automatic update and manage email security for my company. It also check and converted the hyperlink as well.

Minpunten:

Hope we can have more live support person that we can work with rather than put in the ticket.

bill
Systems Admin in VS
Chemicaliën, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Nice product, tried many others

4,0 2 jaar geleden

Opmerkingen: I tried a bunch of products before purchasing this and i would make the same decision again

Pluspunten:

The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.

Minpunten:

the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.

Tyler
Technical Support Specialist in VS
Machine- en installatiebouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good mail filter, easy for our users to manage.

5,0 4 jaar geleden

Pluspunten:

SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.

Minpunten:

Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor. The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.

Imam
HR Manager in VS
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Why SpamTitan Is The Best Security Solution

5,0 10 maanden geleden

Pluspunten:

It comes with amazing cyber security features The software also makes email security features and network security management easy

Minpunten:

SpamTitan has all security features we desire. No complaints.

Patrick
Senior Administrator in Duitsland
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

My Customer is very Happy with SpamTitan

5,0 4 maanden geleden

Pluspunten:

Works very good to filter spamed emails.

Minpunten:

Nothing, everything was good. My customer is very happy.

Birgit
Birgit
managing director in Duitsland
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

EGroupware Cloud services use SpamTian

5,0 2 jaar geleden

Opmerkingen: Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people.

Pluspunten:

User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam. The archive of the last X days gives the opportunity to resent mails customer by chance deleted and don't use an separat archiving solution.

Minpunten:

I'm missed to select internal flow easily (mails from users within the same domain). Its easy to select inbound & outbound, but we had situations where we needed to release a bunch of internal mails and that is more effort to select.

Juan
Operations Supervisor in Colombia
Outsourcing/Offshoring, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Cybersecurity first

4,0 vorig jaar

Pluspunten:

It's a great app for cybersecurity and firewall, additional for other projects

Minpunten:

So far, I have no cons with using the app.

James
IT Manager in Hongkong
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

IT Manager will thank you for this software

5,0 2 jaar geleden

Opmerkingen: Add email to the white list

Pluspunten:

Filter all the email, and these is very powerful function and I use everyday. Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.

Minpunten:

Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.

Suzannah
Suzannah
Project manager in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.

3,0 2 jaar geleden

Opmerkingen: Not very impressed with Spam titan. there are many features that I would like to see improvement on. overall disappointing.

Pluspunten:

We needed spam titan to block spam from our system as we have had Ransome wear attacks in the past. Spam titan helps us to filter out any suspicious emails before they become a problem

Minpunten:

Spam Titan is almost too responsive to threats to the point I miss emails because they are flagged as a threatI'm sure spam titan is monitoring in real-time but the fact it doesn't send you an email to let you know more than once per day that emails are in your quarantine is frustrating.

Ágoston
Ágoston
CEO in Hongarije
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Versatile spam/av filter for reasonable price

5,0 6 jaar geleden

Opmerkingen: It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Pluspunten:

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Minpunten:

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

David
Owner in VS
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Hands down best choice for on premise filtering

5,0 3 jaar geleden

Pluspunten:

We were looking no for an on premise solution. This was by far the best we found.

Minpunten:

Sales can take a while to get back to us for renewals

Amr
Manager in Egypte
Computer- en netwerkbeveiliging, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Spam titan-link lock

5,0 2 jaar geleden

Opmerkingen: A perfect solution and they are keeping update and upgrade it yet

Pluspunten:

Spam titan is an exallent product for email securityIt has a full of features which pro ide all the needed criteria to detect the spam emails with a very hight rate of capture And I want to focus on the new feature LinkLockWhich raise the capture rate of spam detection to a hight standard Normally if the email is clean with no malicious content it will be Mark as clean and if it include a URL which is not included in any bad categories it will be marked as clean,But sometimes the URL is bad and not included in any bad categories cause it is still new Here the link lock works and scan the URL on the fly to decide if it is clean or not and if it is not clean , it will turn the URL to a text which the end user can not click on it and keep it that way and deliver the email and even if you forward the email to someone outside your organisation it will keep it as text also which protect even your customers

Minpunten:

Nothing for now , really it is miner issues which they always solve

Hafizah
Hafizah
Assistant Manager Business Development in Maleisië
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SpamTitan to shield my email from spam intrusion

5,0 4 jaar geleden

Pluspunten:

This product has a lot of customizing options, which I like. For all of our customers, we have absolute control over the spam filtering system. The environment is steady, which is critical to our clients and us. When we were setting up our environment, the support personnel was accommodating. They responded quickly to emails and reached out to help us when we needed it. The spam detection system is excellent, far superior to other products we've used.

Minpunten:

Learning the environment and configuring it to my needs can take some time. That's is to be expected in a situation like this, especially when we are dealing with very advanced tools or features that SpamTitan has provided.

Conor
Principal Engineer in Ierland
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Decent features for the price could do with some more features. Would still recommend.

3,0 7 jaar geleden

Opmerkingen: Spam is removed.

Pluspunten:

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Minpunten:

The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Reactie TitanHQ

7 jaar geleden

Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers. 3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided. 4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic. We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

Ahmed
IT in Saoedi-Arabië
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Protect your mail from spam and insecure emails by using spam Titan

5,0 2 jaar geleden

Opmerkingen: SpamTitan is considered one of the basic and indispensable programs in protecting e-mail messagesFrom random, annoying and harmful messages, it is characterized by very reasonable prices.

Pluspunten:

filter inbox from spam, harmful messages

Minpunten:

design the app is't in the modern layout

Luca
Luca
Senior IT Consultant & Partner in Singapore
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

easy to manage, almost no false positives.

5,0 7 jaar geleden

Opmerkingen: I'm very satisfied with this product. We manage several installation on both single mail server and multi mail server configuration. It is very easy to setup and maintain which makes it a perfect software for production environments.

Pluspunten:

What I like the most about this software is the fact it is an appliance that can run as a Virtual Machine. It highly simplifies the implementation of the product in any environment or architecture. It is easy to manage any internet domain and all the rules to them related. It supports more mail servers. It makes use of 2 different Anti-Virus to reduce the risk to let Viruses pass the appliance.

Minpunten:

the outlook addin or the way for the user to manage their quarantine is not the easiest. it could be managed in a different way, especially for MS Exchange users.