--- description: Ontdek de plus- en minpunten van Zoho SalesIQ en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho SalesIQ - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [Zoho SalesIQ](/software/168135/zoho-salesiq) # Zoho SalesIQ Canonical: https://www.capterra.nl/software/168135/zoho-salesiq Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/168135/zoho-salesiq?page=2) > Een alles-in-één tool voor klantbetrokkenheid met livechat, tracking van websitebezoekers en analysemogelijkheden. > > Oordeel: score van **4.4/5** door 98 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho SalesIQ? Beoogde gebruikers: middelgrote bedrijven, kleine bedrijven, ondernemers, startups, freelancers. Ondersteunde landen: Wereldwijd ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 98 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Frans, Grieks, Hindi, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Oekraïens, Pools, Portugees, Russisch, Sloveens, Spaans, Thai, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Albanië, Algerije, Amerikaanse Maagdeneilanden, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Bahama’s, Bahrein, Barbados, Belarus, België, Belize, Benin, Bermuda, Bolivia, Bosnië en Herzegovina en 169 meer ## Functies - Aanpasbare branding - Aanpasbare velden - Activiteitendashboard - Autoresponders - Beheer van klantervaringen - Bestanden delen - CRM - Campagnebeheer - Chatbot - Chatten/messaging - Codevrije ontwikkeling - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Contactendatabase - Contentbeheer - E-mailbeheer - Engagement tracking - Feedbackbeheer - Geautomatiseerde antwoorden - Geautomatiseerde routing - Gegevens importeren en exporteren - Gegevensvisualisatie - Geotargeting - Interactie bijhouden - Klantenondersteuning - Klantgeschiedenis - Leadkwalificatie - Leads vastleggen - Live chatten - Mobiele toegang - Overdrachten en routering - Prestatiemeetwaarden - Proactief chatten - Query-suggesties - Rapportage en analyse - Rapportage en statistieken - Real-Time Monitoring - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Taaldetectie - Third-Party Integrations - Transcripten/chatgeschiedenis - Verwerking van natuurlijke taal (NLP) - Voor meerdere talen - Vooraf geconfigureerde bot - Waarschuwingen/Meldingen - Zoeken/filteren ## Integraties (49 in totaal) - AWeber - ActiveCampaign - Aurea Campaign Manager - BigCommerce - Breeze - CS-Cart Store Builder - Campaign Monitor by Marigold - Clicky - CoreCommerce - Drupal - GAO Telephony - GetResponse - Google Analytics 360 - HappyFox Help Desk - HubSpot Marketing Hub ... en 34 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) - [Sales engagement software](https://www.capterra.nl/directory/32195/sales-engagement-platform/software) - [Chatbot software](https://www.capterra.nl/directory/32448/chatbot/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Pipedrive](https://www.capterra.nl/software/132666/pipedrive) — 4.5/5 (3042 reviews) 3. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Intercom](https://www.capterra.nl/software/134347/intercom) — 4.5/5 (1131 reviews) 5. [Bitrix24](https://www.capterra.nl/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Awesome chat management and chatbot solution for driving sales" — 5.0/5 > **Sarp** | *25 januari 2025* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ability to connect and manage all my chats from different social media channels in one platfom is awesome\! > > **Minpunten**: Its interface is pretty easy to use but it could make better use of color coding to help navigate > > Great\! It helps solve so many problems in just one solution. No need to jump between different platforms to manage chats. ----- ### "Excelent software for online support" — 5.0/5 > **Divaldo** | *11 februari 2024* | Consumentendiensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Excelente and powerful tool that helped me improve my customer engagement and sales. Excelent Live chat, Chatbot, Visitor tracking excelent feature. > > **Minpunten**: As I use different tools from Zoho, the only downside is that each tool has its own price and makes the set of tools quite expensive. ----- ### "Zoho Sales IQ Chatbot does not give answers based on our Knowledgebase" — 1.0/5 > **Geverifieerde reviewer** | *17 juli 2024* | Maatschappelijk werk | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: I was looking for a tool that integrated with our CRM and knowledgebase, but Zobot from Zoho Sales IQ did this poorly. > > **Minpunten**: Zoho Sales IQ Chatbot is poor and does not work. The product is misleading and we have many complaints and lost business from it. It is unable to be trained on our Knowledgebase and I would not recommend this tool. Im going to try Wonderchat. > > Poor. We have many customer complaints. Ive tried to introduce an AI Advisor to the Zoho Team but they dont wish to pay a consultant for advice. ----- ### "Great visitor tracker and front-end communication for my site visitors" — 5.0/5 > **Ed** | *15 december 2023* | Fotografie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The live chat is fantastic and critical for quick deals when customers are most primed to book. They feel great about getting instant answers or directions around the site. They feel they are being attended to and cared for. Further, with Zobot chatbot set up, I can also delegate answering quite a few questions about my policies and experience. It can also be connected to my Facebook business page inbox and Instagram DM\! This saves me a ton of time\! With some effort and intelligence on my side, I can also track or even identify the repeated visitors, see what interests them the most, and assess how likely they are to close a deal. Lastly, all that info is integrated into Zoho CRM for an overall picture of my clients. > > **Minpunten**: Sometimes, the chatbot isn't as smart, answering wrong questions despite extensive training (using business terms) on my side. Next, live chat may mess up the names in CRM for the recognized leads/contacts. Lastly, some of the user/device data seen during the live visit disappears after the visit. I wish there were more control over the data that is collected but remains untapped by the admin. ----- ### "Sales IQ is real time website engagement" — 5.0/5 > **Mario** | *12 december 2023* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: You can see what visitors do on your website and you can get in contact with them to bring information or help > > **Minpunten**: To use the full potential (and this is gigantic) of Sales IQ, who have to do a lot of homework (learning, practice) > > It runs all the time. If you would cut it off my website, there would be missing a very important part that helps to analyze the content. And easy to use for visitors. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/168135/zoho-salesiq?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/168135/zoho-salesiq) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens