KidKare Food Program reviews

Love being able to record my childcare meals online

Opmerkingen: I love my experience as far as my child care business goes. I have not used the accounting software but I am considering signing up for that.
As I stated, the customer service side is the only downfall so far. I haven't had to use the customer service for a while so I hope it has improved.

Pluspunten:

I love the ease and availability on different devices to record my meals and attendance.

Minpunten:

Customer service is very slow when you do need help...it takes days and sometimes weeks to get no answer most times. Very frustrating to say the least.

Powerful accounting tools

Opmerkingen: I’ve made YouTube videos praising Kidkare and the ease of this software. It has made bookkeeping easier and more impactful for our home child care business.

Pluspunten:

The tools that are the most impactful with Kidkare are the invoices system and expense tracking. Having invoices that are tailored to our home child care gives us a professional look with parents. It also allows us to receive all of our tuition on time because the invoices are sent directly to the parents by email. When it’s time to send out forms for taxes all the information is there. Lastly, if a parent needs a copy of an invoice paid he or she is able to log into their own account and review everything needed. That shows our business as being organized.

Minpunten:

I didn’t like that the system didn’t have a great check in and check out system for the children to be accounted for.

Disappointing, abysmal performance

Opmerkingen: electronic reporting to CACFP

Pluspunten:

Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category

Minpunten:

Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in other states with other children's names, child care rate, the providers name, address, and EIN number. There's also been instances of data being dropped out of the program that had been previously saved by the provider. The customer service is best described as non existent. It may take MONTHS for them to respond to a help ticket, that is if they respond at all. You will also find that your help tickets will get "closed" with zero communication and without the issue being resolved. We have been assured that the issues would get better, but in fact, the issues seem to be coming more and more regularly. This company absolutely does not provide what they promised or what we are paying for. IF you choose to use this program you will find yourself spending extra time re-entering information you've already input, calming parents down about double bills, and most likely experience getting your money late on a regular basis. There are other programs out there, I would suggest you find them because you will find nothing but frustration with KidKare.

Holly's review

Opmerkingen: I'm able to see reports on how many meals i served and which meals are more attended. This software helps for records for tax purposes as well.

Pluspunten:

I like the ability to copy days from previous menus as well as build my own library of menus to choose from. Also the pre planned menus are very good when your're short on time

Minpunten:

I don't like that the use scheduled times key was removed. It made it easier to adjust those times if necessary but now every day manually put in all the times which could and usually are the same every day.

Kidkare

Opmerkingen: Tracking children and meals are super easy with this program.

Pluspunten:

This program is very easy to use. Tracking the children and meals have been super easy.

Minpunten:

There is nothing that I don't like so far with this program, except maybe not being able to bring back a withdrawn child easily.

Feeding Future

Opmerkingen: Using this software we can accelerate our work,being organized and make monthly reports from the commodity of our home ,It's a big help in this field , we are always very busy taking care of our futures

Pluspunten:

-The way in which we can create our own menus . -The software avoid us the hand writing. -It help us to be organized.

Minpunten:

-The system is always slow down. - The software have many pages to navigate. - The way we can use the copy option. - Printing.

Accounting

Opmerkingen: Accounting

Pluspunten:

The accounting. I use the invoices. love the email and payment on line. My parents rely like that they can pay in line.

Minpunten:

The reports are hard to navigate sometimes. and sometimes they have the ring totals. The check in and out has to meany steps.

Awesome tool for childcare companies!

Opmerkingen: I love the tool, and really feel that it is a great way to manage my childcare company

Pluspunten:

So many features: billing, check-in/out, daily reports, family records, menu planning, and so much more

Minpunten:

Maybe implement a way to blast texts to parents?

Data entry

Pluspunten:

the ease of templates: no additional writing necessary

Minpunten:

When I review my entries I have to save again, even though there are no changes

Very useful tool

Opmerkingen: Love it! Owning a Family Child Care, it is a really helpful tool! It keeps hours, dates, not only meals but important information for a licensed daycare. ;)

Pluspunten:

It keeps a record of very important information and in case a licenser comes in, it can help.

Minpunten:

It might not be very clear about some things.

Kidkare review from Karlyn's Little Blessings

Opmerkingen: Overall I love the website and everything it offers i just wish there were a few improvements to make it faster to log everything for the day and create menus.

Pluspunten:

i love how easy it is to use and navigate through the website for the most part. I use quick books for my payroll but it is extremely complicated to create invoices and log everyday expenses for my business and that is why I have chosen to continue to use kidkare.

Minpunten:

I would say that there are a few things that are little complicated and not very user friendly, like creating a custom menu to use every month, it takes entirely way to long to create, and trying to figure out how to reuse a menu every month is a little complicated as well. it seems like every time i try to re use a menu for the next month it always skips days and i have to go in and fill in the blanks. I also wish that there was a way to automatically check every child in for a meal that way i am not having to click on each individual child and then if there is one child that was not there for that meal i could just unclick their name. When trying to send in a report for the month it can take all day to even send it in because the website seems to shut down.

Ease of Use

Opmerkingen: I have been extremely satisfied, minus all the small details! Thank you for all you do for us who provide for the young and old alike. God Bless and Happy New Year

Pluspunten:

When I started doing the food program online for my daycare, I was only able to do it on a computer and now that KidKare has taken over, it has made it possible to be able to still program all my meals but yet I can do it on the couch in the same room as the children as they sleep!! This was the biggest improvement to me since I was always stuck upstairs in my room while my family was spending time together. Customer support is amazing and the monitors that represent this area ( Wyoming) are phenomenal!

Minpunten:

The big thing in the beginning from switching from webkids to this was that there was a button to select all kids instead of pressing each one. This made it difficult for me since I have a large number of kids most days, then I would depress the ones that weren't there for that day. Made it so much easier. Now, there is the sign in time for each child which takes extra time to do instead of just clicking on the child. I do everything at the end of the month all at once so having to do that is just another annoying step for me

Great software!

Opmerkingen: It just makes keeping up with the report easier. I also wish it had just a spreadsheet to fill in parent's payments with a running total. I don't want invoices, etc.

Pluspunten:

I love the ease of completing the forms.

Minpunten:

The only thing that I wish it did, which it says it does but it doesn't, is the ability to print the children's in/out times to compare with the food attendance report before submitting it. It has a print button but doesn't print anything. I also wish there was a report to check the child's meals versus the in/out time. I do the verify the in/out times but every once in a while I get an error on my claim report that says "child not present for meal."

So Glad I have KidKare

Opmerkingen: I have liked using it and will continue to do so. Is way more helpful to me come tax time then doing all by hand. This only is why I will continue, but all the extra things like parent invoices and meals is also a reason I will stay.

Pluspunten:

I like that I can add in all my expenses and just have it printed for taxes. I also like that I can bill my parents online, they like to set up online and this helps! Keeping my meals squared away with my food program also is a big thing.

Minpunten:

I don't like that between the expense and taxes I have to figure out numbers. Wish there was a way to get both time space and 100% prices. Just depends on the tax software I use that year. Wish there was some way parents could hit sign in and out each day rather than me. But this is not that big a deal.

Kids menu easy option!

Opmerkingen: It’s a saving time for me because I plan ahead my menus, saved and I just have to include who is present or no! It is a great tool to have.

Pluspunten:

I love that it is very convenient to use and you can use anytime and anywhere! It is a better option for providers to do their menu with more time ahead and we don’t have to deal with papers no more !

Minpunten:

There are few things that I like them to improve. First how you can go back and edit on the menus assistants in children, and how to add the numbers on each child.

Food Ease

Opmerkingen: This program has saved me time from the old bubble sheets and also the time and cost of snail mailing everything into the sponsors.

Pluspunten:

It is easy to use. If you are missing a component on a page it won't let you save and continue until you figure it out. You can also do reports and correct any errors before it is sent to your sponsor. It also helps identify foods you should/should not be serving. Also, aids in serving sizes.

Minpunten:

Sometimes when you hit a name or number the program jumps the screen causing you to have to scroll more than necessary.

Days and minutes count

Opmerkingen: I am streamlining paperwork. I need as much time as possible w children. Anyway to streamline paperwork is advantageous. Support people are top notch..Know their product and are educational don;t seem like they are policing my business. Wish parents were educated more.

Pluspunten:

i can do on smart phone. it has pretty much all i need for my day. wish it had a list of credible w/g brands on this site. pain to go looking for in paperwork.

Minpunten:

Only bad I can say is wish it I was more computer literate, seems so easy when I know the system. Not so easy when first attempting programs.

Feelings

Opmerkingen: it has been breeze for keep records on children and food program

Pluspunten:

It has been so easy to use! The only thing that has been a challenge for me is posting the food of the plan menu for the week. I will have a day almost posted and hit to stroll down and I end up deleting what I have done. It would be so helpful if you had to hit to DELETE to delete your work!

Minpunten:

using the month menu planning form I have to much to do to sit here and write you fourty work it is simpl I like or I do not

Efficient and Easy to use

Opmerkingen: It has been a great thing to be able to get a check each month to offset the food costs involved in a home childcare setting. I feel I can afford to purchase higher quality foods knowing that I have the extra money to cover the cost.

Pluspunten:

I like the ease of navigating the KidKare site. I really like to be able to view and run several of the reports available and print some of them off for ease of record keeping. Kudos to the software writers of KidKare!

Minpunten:

I really can't think of anything I do not like about this software.

Good program but needs invoice change

Pluspunten:

Easy to use, convenient, stores all kids that have been enrolled, report features are nice.

Minpunten:

The main one for me in the invoicing. I do not send invoices to my parents or have any need to. I would love to have the option of just recording the payments. I hate creating invoices only to record a payment and the feature of reoccurring invoices is great if you receive the same amount from a parent every month which I don't

Love having an option for me to record my childcare suppers on the web

Opmerkingen: By and large: I love my experience the extent that my youngster care business goes. I have not utilized the bookkeeping programming yet I am thinking about pursuing that. As I expressed, the client support side is the main destruction up until this point. I haven't needed to utilize the client support for some time so I expectation it has improved.

Pluspunten:

I love the simplicity and accessibility on various gadgets to record my dinners and participation.

Minpunten:

Customer administration is exceptionally moderate when you do require help...it takes days and once in a while weeks to find no solution most occasions. Extremely baffling no doubt.

Easy and Inexpensive

Opmerkingen: Overall it has been a great experience with KidKare. From planning meals to the accounting feature.

Pluspunten:

The different features such as expense tracking, invoicing, and printing off the reports.I like the ability to copy meals from one week to the next. This is good if you have alternating menus.

Minpunten:

Since I have been using the software, it has helped me in my business. I currently do not have any cons.

KidKare Is Worth It

Opmerkingen: My overall experience is good, I have been using kidkare for @ years now and it makes logging food and printing reports so much easier. It is easier to renew children or add new children.

Pluspunten:

I like the fact that I can log my whole day from my phone. It is nice if you forget to log during the day, you have the ability to log at any time.

Minpunten:

every once in a while it takes a long time to long on or boots you off for no apparent reason.

Love this program.

Opmerkingen: Overall my experience has been a positive one.

Pluspunten:

I love that I can access this program from any device. It's mostly simple to use. There are more features that I have not accessed yet but the portion I do use helps to eliminate having to deal with more paper.

Minpunten:

Re-enrolling children is a challenge. I end printing out old enrollment forms and changing the dates.

KidKare Review

Pluspunten:

I like that the program is always available. Sometimes I'm so busy and I cant get to the computer right away, so I jot things down and log in later. The program is pretty easy to navigate and self explanatory.

Minpunten:

I can't think of anything that I dislike about the software. I don't like how the rules and laws keep changing, but it has nothing to do with KidKare.