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Over Freshteam

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Pluspunten:

Simple and easy-to-use ATS. Liked the fact that they were able to put together a ZipRecruiter integration fairly quick.

Minpunten:

I'm not sure it is my computer but my apps stop after 4 or 5candidates I reviews.

Beoordelingen van Freshteam

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,1
Functies
4,2
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,1/10

Freshteam heeft een totaalscore van 4,4 van 5 sterren op basis van 208 gebruikersreviews op Capterra.

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Reviews filteren (208)

Tony
Tony
Co-founder in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good ATS that saved us a ton of time

5,0 3 jaar geleden

Opmerkingen: Excellent experience with the product

Pluspunten:

It saved us from Chaotic spredsheets and excel sheet reports. Brought efficiency to the team

Minpunten:

Nothing much. The ATS was excellent and met our needs

Tyler
Operations Manager in VS
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

As an ATS, it has tremendous value and is very competitively priced

5,0 2 jaar geleden

Opmerkingen: Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works very well off the shelf.

Pluspunten:

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards . Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Minpunten:

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

Parasar
Sr. HR Executive in India
Internet, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Poor / Pathetic / Worst

1,0 4 jaar geleden

Pluspunten:

I haven't found any Pros till now even after paying this much amount

Minpunten:

(1) No Customer Support (2) Testers can't find their bugs (3) Developing team can't solve their bugs (4) Every time they want you to prove your problem and share your recorded screen with them (5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail. (6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload. There are many more Cons but I guess this much will be enough to help you...

Rohit
Director in India
Werving en selectie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Best CRM software

5,0 2 jaar geleden

Opmerkingen: the overall experience is wonderful.

Pluspunten:

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access. finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

Minpunten:

data download option. the reporting format can be more simple and more effective

Steffi
HR Manager in India
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Efficient solution for onboarding

5,0 3 jaar geleden

Opmerkingen: Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring.

Pluspunten:

UI is pretty easy to use Integration with existing tools could be done with ease and quite efficient simplified scheduling and hiring

Minpunten:

The navigation could be tricky sometimes.

Callum
Human Resources Director in VK
Burgerlijke en maatschappelijke organisatie, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Highly Reccommended

5,0 3 jaar geleden

Opmerkingen: Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful

Pluspunten:

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

Minpunten:

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

Tiffani
Sales Professional in VS
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Inexpensive Applicant Tracking System

5,0 4 jaar geleden

Pluspunten:

What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

Minpunten:

After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

Ujjwal
CEO in India
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best in Market, Need to workout

5,0 3 jaar geleden

Opmerkingen: Awesome experience. Still you need to manage payroll and reimbursement by your own

Pluspunten:

Very detailed features available in this Saas model software.

Minpunten:

Payroll not available in India, I am expecting this.

Haani Hashim
Haani Hashim
Head of Product in India
Geverifieerde LinkedIn-gebruiker
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Software for best candidate Experience

4,0 3 jaar geleden

Pluspunten:

Ease of use and self explanatory, streamlined the entire hiring process

Minpunten:

Integration with HRMS, Offer Letter Drafting Limit on Resume Parsing

Josh
Josh
VP of Customer Success and Support in VS
Geverifieerde LinkedIn-gebruiker
Sport, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great starter HRIS

4,0 2 jaar geleden

Opmerkingen: It works well for what we need. I could not imagine using this system with more than 30 employees though.

Pluspunten:

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Minpunten:

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

Caitlin
People Operations Manager in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great recruiting software for a bargain price

5,0 3 jaar geleden

Opmerkingen: It has been great. Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support.

Pluspunten:

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

Minpunten:

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

William
Recruiting Manager in VS
Werving en selectie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best ATS/EIS Software of 2022!

5,0 2 jaar geleden

Opmerkingen: This software has helped us tremendously. We went from a google sheet to this and we haven't looked back. We would take this software over any other, any day of the week!

Pluspunten:

This software is finally the software we were looking for. It is all in one, it is easy to use, it is a good pricing structure, and it is so helpful!

Minpunten:

There is a delay when clicking through the candidates, but we have tens of thousands of applicants in it so it makes sense!

Lisa
HR Manager in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A lot of good features

4,0 4 jaar geleden

Opmerkingen: The customer service is good. They really try to work and explain the system issues and come up with work arounds.

Pluspunten:

We really like the parsing of resumes, the pushing of the job to multiple job boards and the ease of coordinating live job postings right on our site. The features within each candidate profile is robust and quite adaptable in terms of recording comments, uploading other types of documents, customizing statuses. It makes managing through multiple candidates easily.

Minpunten:

The ability to search keywords is not there. The program expects you to manually tag keywords to make them searchable or reportable in the future. That is very time consuming. They have a great feature that parses the keywords out, but those are not searchable (yet). Also importing resumes from a prior tracking system did not work well. We could not import our comments on each candidate profile from our old system.

Justine
People and Culture Coordinator in Spanje
Telecommunicatie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Good HR software for a fair price

4,0 2 jaar geleden

Opmerkingen: Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite there yet.

Pluspunten:

For hiring and onboarding new staff freshteam is great. Also used for staff documentation.

Minpunten:

Lack of functionality’s and integrations.

Rashmi
TA Manager in India
Internet, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Customised and great ATS

4,0 2 jaar geleden

Opmerkingen: It's one of the best platforms that I have used so far.

Pluspunten:

Personally, since I use this ATS daily for recruiting I feel FreshTeam is more recruiter friendly. Considering that it has been linked to our Career page and certain other free job sites, we can amplify our reach thus helping us to get maximum number of applicants applying to the position. Its high customisable and thats what I love abut it.

Minpunten:

The offer letters that have been saved as templates have formatting issues during generation. We have notified this multiple times but it can be improved.

Nataraj
CTO in India
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Simple but mandatory tool for a startup

5,0 3 jaar geleden

Pluspunten:

It simplified our candidate tracking. The level of automation which we are able to achieve is amazing.

Minpunten:

Resume parsing and display, especially word document is not good.

Satish
Director R&D in India
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great ATS tool for small organizations who want to optimize on recruiting

5,0 3 jaar geleden

Pluspunten:

The core recruit is a winner. Of all the tools in the market, we found Freshteam ATS to be effective and optimized for companies who would like to do quality interview and hire the best. The UX is just superb

Minpunten:

The licensing is quite stringent. We have lot of candidates apply for various positions. The ATS filters applications as per the defined rules. However there are lot of misses. We worked with the support and they resolve case by case. This resulted in exhausting the parsing numbers for that month quickly. FT is quick enough to bump up the numbers. Kudos to their team.

Brook
Corporate Recruiter in VS
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Outstanding ATS

5,0 2 jaar geleden

Opmerkingen: In addition to the software being so easy to use, the customer service experience has been absolutely fabulous. Every representative has ensured that all my needs were thoroughly taken care of and always extended additional assistance, making me feel like I was like their only client.

Pluspunten:

This ATS was by far the simplest ATS I've used and had to implement with a company. The step-by-step instruction guides was so easy to follow and also very easy to locate.

Minpunten:

I've had no complaints whatsoever with this software.

Subba Rao
President in Australië
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Freshteam at the Indian Support Center Inc Sydney

4,0 3 jaar geleden

Opmerkingen: For our operations at the Indian Support Center, we find Freshteam to be the best fit and the price we are paying.

Pluspunten:

The entire process of recruitment and onboarding is so easy and new employees can be trained in a matter of two to three hours.

Minpunten:

We would like to have more HRIS features in this software and integration with other software. We also want time and attendance module.

Alan
Regional Manager in Malta
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good value

4,0 3 jaar geleden

Pluspunten:

Good few integrations Candidate tracking, employee database

Minpunten:

Only days option for leave, hourly option would be useful.

James
Director in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overview

5,0 3 jaar geleden

Opmerkingen: Great experience and it is low cost. Perfect fit for the business.

Pluspunten:

Ease of posting jobs and accessing candidates

Minpunten:

would like a better looking job postings page.

Kritika
Senior TA in India
Publiceren, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to screen ATS

5,0 3 jaar geleden

Pluspunten:

I like the Stages which we can change at each levels

Minpunten:

Nothing in specific

Sérgio
CEO in Portugal
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good to manage candidates

4,0 2 jaar geleden

Opmerkingen: Highly recommendable for those who don't have a proper ATS and have the need to manage several recruiting processes.

Pluspunten:

The recruiting functionalities. Its integrated with several job boards, we can sponsor and manage almost everything in one place. Also ensures that no candidate is left without an answer and/or a proper follow up.

Minpunten:

The integration with linkedin is not fantastic. The absence management and the team calendars are not integrate with google calendar.

Mohit
Sr Talent Acquisation in India
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fresh Team || Review 2022

4,0 2 jaar geleden

Pluspunten:

User friendly Compatible with LinkedIn and other Job portals easily schedule interviews ,compatible with platform like gmeet ,zoho etc Keep a track of candidates ,panel and feedback.

Minpunten:

Wish Customer support would have been better and can provide timely resolutions .

Rupak
Head Products in VS
Informatiediensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Recruitment Management Tool for Startups

5,0 3 jaar geleden

Pluspunten:

Easy to Setup Resume Parsing Public Page for Job Posting

Minpunten:

Comprehensive Employee Management for all employees