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Over Mend

Zeer laag percentage van no-shows: telegezondheid, afspraakherinneringen, zelfplanning voor patiënten en digitale formulieren. Met name geschikt voor groepen van meer dan 5 providers.

Meer informatie over Mend

Pluspunten:

Because I save so much time with Mend, I have more time to call my patients, see more patients, and process them faster. At the end of the day, medicine is a business, so time is money.

Minpunten:

A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.

Beoordelingen van Mend

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,2/ 10

Mend heeft een totaalscore van 4,6 van 5 sterren op basis van 867 gebruikersreviews op Capterra.

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Reviews filteren (867)

Steven D
Steven D
CEO in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Telehealth Visit

5,0 8 maanden geleden

Opmerkingen: The Representative from Mend did a magnificent job.

Pluspunten:

I liked the attentiveness by the nurse that I spoke with. She was really eager to know and seemed to enjoy what she does. Very thorough in providing excellent care.

Minpunten:

The Representative did a great job and met my needs

Stan
Business Consultant in VS
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

JANUARY 17 2025 PATIENT REVIEW

5,0 3 weken geleden Nieuw

Opmerkingen: It was a pleasant conversation regarding a wide variety of my health topics that provided me with useful and personal information.

Pluspunten:

The ease and convenience of having the session from my home computer.

Minpunten:

There was not anything that comes to mind.

Beth
Self employed in VS
Financiële dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Connection issues are a norm with your service

2,0 2 jaar geleden

Opmerkingen: Fair

Pluspunten:

I can discuss my problems from home not only in the office

Minpunten:

The repeated connection issues during appointment consumed a lot of my time with my provider

Arlene
Owner in VS
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Thank you!

5,0 2 maanden geleden

Opmerkingen: Inspirational hope excited great communication

Pluspunten:

Easy to use best virtual session medically i have ever experienced. I have tried virtual psychotherapy psychiatrist primary doctors and not satisfied with my experience. This is working for me. But could also be because I'm not depressed anymore ?

Minpunten:

I don’t know. I haven't had much experience with virtual. I usually prefer in person, probably because of my age? Modern technology sure makes life easier sometimes!!

Phillip
Chief Handyman for my wife in VS
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Virtual Visit with Matrix Medical nurse

4,0 2 weken geleden Nieuw

Opmerkingen: Other than the occasional audio quality issues, I was able to complete the virtual visit without any other significant issues.

Pluspunten:

Video quality was good. Did not experience any problem with macroblocking (visual artifacts).

Minpunten:

Had some problem with audio drop outs. Had to ask the nurse to repeat herself several times because of the audio quality issues.

Merlene
Retired Educator in VS
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Annual Wellness Check-up

5,0 2 weken geleden Nieuw

Opmerkingen: Excellent! My experience was very pleasant and the nurse practitioner asked the right questions and gave me very good advice.

Pluspunten:

The nurse practitioner was very informative and knowledgeable about my situation.

Minpunten:

N/A The thing I liked least about the video experience was that I wish it were longer.

Veronica
General Clerk III in VS
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Happy Feelings

5,0 5 dagen geleden Nieuw

Opmerkingen: She was very open and to the point giving stradegirs and coping mechanisms to deal with the issues at hand

Pluspunten:

Very personable and professional with getting resolutions to your needs

Minpunten:

Absolutely nothing enjoyrd my visit today! Look forward to our next visit.

Linda
Student in VS
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A Very Healthy Space

5,0 4 weken geleden Nieuw

Opmerkingen: Wonderful therapist that Truly Listens! I Feel Heard and am getting the Help I Need to Better Heal myself

Pluspunten:

My therapist really truly listen to what I had to say and gave me coping mechanisms that have helped

Minpunten:

There’s not much to not like period but I think if I had anything it might be changing my time to an earlier time. more flexibility

Michael
Peer Counselor in VS
Burgerlijke en maatschappelijke organisatie, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Great Experience

5,0 2 maanden geleden Nieuw

Pluspunten:

Very easy. Nurse Practitioner made me feel very comfortable

Minpunten:

There was nothing i did not like about the video call

Camila
HR Generalist in VS
Management non-profit organisaties, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Virtual Screening

5,0 vorige week Nieuw

Opmerkingen: It was very convenient, very easy to schedule the appointment.

Pluspunten:

Easy scheduling, easy access, great bedside manners!

Minpunten:

There was nothing that I disliked about Mend

Kathleen
I write novels and still hope one day someone will read them. in VS
Tekstschrijvers, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Trust and Understanding

5,0 5 maanden geleden

Opmerkingen: My husband and I moved to Honolulu from NYC because our grandson was born here! He was born the same day my brother was killed in a car crash on a mountain road, speed limit 75 mph. I'm still going through early grief after the shock. But Mend therapy helps me embrace the joy and love of Honolulu even as I'm enfolded by brother's sudden death.

Pluspunten:

[sensitive content hidden] is sympathetic, reassuring, and even inspiring when I discuss my worries with her. She helps me recognize my limits correctly so I'm less likely to interfere even when I know my efforts may backfire. She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily challenging time.

Minpunten:

Sometimes my internet connection or hers interrupts us, but even if I cannot see her and she cannot see me, we talk things through. Trust and clear communication are not disrupted by intermittent outages. Generally, I'm someone who prefers "in person" consultation, but my schedule is busy and no doubt hers is busier. This works for me.

Harry Joseph
Producer in VS
Public relations en communicatie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Mend Initial Review

5,0 10 maanden geleden

Opmerkingen: Very functional and useful in initial use

Pluspunten:

Ease of use and multi-functional facets in one program

Minpunten:

Haven't found any issues in initial use of service

Derek
XxxxxxxxxX in VS
Evenementenbureaus, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

First Review

5,0 4 maanden geleden

Opmerkingen: It is good my doctor that i was linked with seemed to have been linked with me based on the type of person i could interact with better idk if that was the case but i got a good doctor

Pluspunten:

My doctor, and the ability he showed to keep me feeling positive about everything involved

Minpunten:

Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i used to be able to be redirected immediately to a nice nurse for rescheduling now that isnt done

Joshua
Currently unemployed in VS
Kleding en mode, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overall review

5,0 4 maanden geleden

Opmerkingen: Highly recommend [sensitive content hidden] Amazing guy

Pluspunten:

[sensitive content hidden] moral and social values. He’s also very understanding of almost any situation regarding personal or professional. Love him like my second dad. Keep up the great work dude you always seem to find a way to uplift me when I’m obviously feeling down. Love it. Thank you and the team so much

Minpunten:

That I can’t see yall daily, sometimes I wish I had yall on speed dial haha

Admir
Driver in VS
Automotive, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My honest and objective review of Mend

4,0 4 maanden geleden

Opmerkingen: It was great this time around. Once I had an audio issue because someone called in the middle of my session. But maybe that was a mistake on my end. I'm not sure.

Pluspunten:

Easy to use. The link I got and clicked on guided me step by step which was a relief.

Minpunten:

Connection worried me. Sometimes the bars would go from full green to two red and even one red so it worried me that there will be some audio issues.

Roxanna
Residential assistant in VS
Geestelijke gezondheidszorg, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Awesomeness

5,0 3 maanden geleden

Opmerkingen: I loved it. Thank you mend for allowing me to get help with my mental health.

Pluspunten:

The privacy of my own home. Being a mother of multiple children its always so hard to go into the office. Thank goodness for this being mental health is needed but not every mother wants to bring all there children along.

Minpunten:

Had nothing i didnt like. This is trule so convenient.

Alexander
Manager in VS
Automotive, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Health and diet

5,0 5 maanden geleden

Opmerkingen: She gave me a lot of examples on what can I do or not.

Pluspunten:

She was very knowledgeable and attended to all my questions.

Minpunten:

Overall everything was good. She always asked me questions and between the conversations

Eric
Boss in VS
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eric:s safety net

5,0 3 maanden geleden

Opmerkingen: Wonderful ! It's always an easy connection to do . ( As I'm a rookie with computer operations )

Pluspunten:

My prescribed Doc. ( [sensitive content hidden] ) She is an Angel from Heaven looking out for Me. My limitations on transportation I can comunicate with her from my home...

Minpunten:

N/A I have nothing to add on this topic

Christina
Clinical Manager in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Future of Medicine and I love it!

5,0 7 maanden geleden

Opmerkingen: Definitely the new age of medicine for us who live such busy lives with kids and work.

Pluspunten:

Very easy to use. Convenient and prompt.

Minpunten:

The screen was tiny for my face. I kept feeling the need to adjust my face to fit

Patricia
CEO in VS
Kunst en nijverheid, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Application

5,0 8 maanden geleden

Opmerkingen: My experience has been from a patient's point of view and applies to the internet quality and the physicians' repore, and all those aspects are great.

Pluspunten:

Everything is in one space to accomplish desired goals.

Minpunten:

There is nothing that I can think of while using the application.

Venus
Founder in VS
Milieudiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Venus Smith EIT opinions

5,0 2 jaar geleden

Opmerkingen: Wonderful and life changing

Pluspunten:

All the features seem to be advantageous to my overall mental toughness and stability.

Minpunten:

I don't have anything to criticize about this service.

Blythe
Quality Manager in VS
Farmaceutica, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to Use

5,0 11 maanden geleden

Opmerkingen: The service is easy to use and the quality of the calls are great.

Pluspunten:

The service is easy to use and the quality of the calls are great.

Minpunten:

The waiting room could be more active so that you know you are still there even if you are in another window. Music or something.

Devi
Administration in VS
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Does not apply

5,0 3 maanden geleden

Opmerkingen: Friendly and professional medical provider

Pluspunten:

The personal care, attentiveness, and easy access to medical care in a timely manner

Minpunten:

There is nothing at the moment to review

Suzanne
Production Manager in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best Clinic ever!

5,0 6 maanden geleden

Opmerkingen: 5 stars! from the person who took my call, the assistant to the doctor and the doctor. When you feel so rotten, it's nice to have people with a smile and kindness. Your clinic is fairly close to where I live and they always work hard to get you seen.

Pluspunten:

Everyone is helpful and kind. Also they got me in so quick (this time, virtual).

Minpunten:

Nothing. Everyone is very helpful. Location is good.

Precious
Recovery Support Specialist in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Thanks Alot!

5,0 2 maanden geleden

Opmerkingen: I really like this service. The test prior to the appointment let me know my device was working. I am very pleased and highly recommend

Pluspunten:

Convenient. Good customer service. Highly recommend

Minpunten:

I dont have something i least liked. This is a good product that makes it easy especially for the working person