Wij helpen bedrijven al 18 jaar
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Over Mend
Zeer laag percentage van no-shows: telegezondheid, afspraakherinneringen, zelfplanning voor patiënten en digitale formulieren. Met name geschikt voor groepen van meer dan 5 providers.
Because I save so much time with Mend, I have more time to call my patients, see more patients, and process them faster. At the end of the day, medicine is a business, so time is money.
A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.
Reviews filteren (867)
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Reviews filteren (867)

Telehealth Visit
Opmerkingen: The Representative from Mend did a magnificent job.
Pluspunten:
I liked the attentiveness by the nurse that I spoke with. She was really eager to know and seemed to enjoy what she does. Very thorough in providing excellent care.
Minpunten:
The Representative did a great job and met my needs
JANUARY 17 2025 PATIENT REVIEW
Opmerkingen: It was a pleasant conversation regarding a wide variety of my health topics that provided me with useful and personal information.
Pluspunten:
The ease and convenience of having the session from my home computer.
Minpunten:
There was not anything that comes to mind.
Connection issues are a norm with your service
Opmerkingen: Fair
Pluspunten:
I can discuss my problems from home not only in the office
Minpunten:
The repeated connection issues during appointment consumed a lot of my time with my provider
Thank you!
Opmerkingen: Inspirational hope excited great communication
Pluspunten:
Easy to use best virtual session medically i have ever experienced. I have tried virtual psychotherapy psychiatrist primary doctors and not satisfied with my experience. This is working for me. But could also be because I'm not depressed anymore ?
Minpunten:
I don’t know. I haven't had much experience with virtual. I usually prefer in person, probably because of my age? Modern technology sure makes life easier sometimes!!
Virtual Visit with Matrix Medical nurse
Opmerkingen: Other than the occasional audio quality issues, I was able to complete the virtual visit without any other significant issues.
Pluspunten:
Video quality was good. Did not experience any problem with macroblocking (visual artifacts).
Minpunten:
Had some problem with audio drop outs. Had to ask the nurse to repeat herself several times because of the audio quality issues.
Annual Wellness Check-up
Opmerkingen: Excellent! My experience was very pleasant and the nurse practitioner asked the right questions and gave me very good advice.
Pluspunten:
The nurse practitioner was very informative and knowledgeable about my situation.
Minpunten:
N/A The thing I liked least about the video experience was that I wish it were longer.
Happy Feelings
Opmerkingen: She was very open and to the point giving stradegirs and coping mechanisms to deal with the issues at hand
Pluspunten:
Very personable and professional with getting resolutions to your needs
Minpunten:
Absolutely nothing enjoyrd my visit today! Look forward to our next visit.
A Very Healthy Space
Opmerkingen: Wonderful therapist that Truly Listens! I Feel Heard and am getting the Help I Need to Better Heal myself
Pluspunten:
My therapist really truly listen to what I had to say and gave me coping mechanisms that have helped
Minpunten:
There’s not much to not like period but I think if I had anything it might be changing my time to an earlier time. more flexibility
Great Experience
Pluspunten:
Very easy. Nurse Practitioner made me feel very comfortable
Minpunten:
There was nothing i did not like about the video call
Virtual Screening
Opmerkingen: It was very convenient, very easy to schedule the appointment.
Pluspunten:
Easy scheduling, easy access, great bedside manners!
Minpunten:
There was nothing that I disliked about Mend
Trust and Understanding
Opmerkingen: My husband and I moved to Honolulu from NYC because our grandson was born here! He was born the same day my brother was killed in a car crash on a mountain road, speed limit 75 mph. I'm still going through early grief after the shock. But Mend therapy helps me embrace the joy and love of Honolulu even as I'm enfolded by brother's sudden death.
Pluspunten:
[sensitive content hidden] is sympathetic, reassuring, and even inspiring when I discuss my worries with her. She helps me recognize my limits correctly so I'm less likely to interfere even when I know my efforts may backfire. She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily challenging time.
Minpunten:
Sometimes my internet connection or hers interrupts us, but even if I cannot see her and she cannot see me, we talk things through. Trust and clear communication are not disrupted by intermittent outages. Generally, I'm someone who prefers "in person" consultation, but my schedule is busy and no doubt hers is busier. This works for me.
Mend Initial Review
Opmerkingen: Very functional and useful in initial use
Pluspunten:
Ease of use and multi-functional facets in one program
Minpunten:
Haven't found any issues in initial use of service
First Review
Opmerkingen: It is good my doctor that i was linked with seemed to have been linked with me based on the type of person i could interact with better idk if that was the case but i got a good doctor
Pluspunten:
My doctor, and the ability he showed to keep me feeling positive about everything involved
Minpunten:
Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i used to be able to be redirected immediately to a nice nurse for rescheduling now that isnt done
Overall review
Opmerkingen: Highly recommend [sensitive content hidden] Amazing guy
Pluspunten:
[sensitive content hidden] moral and social values. He’s also very understanding of almost any situation regarding personal or professional. Love him like my second dad. Keep up the great work dude you always seem to find a way to uplift me when I’m obviously feeling down. Love it. Thank you and the team so much
Minpunten:
That I can’t see yall daily, sometimes I wish I had yall on speed dial haha
My honest and objective review of Mend
Opmerkingen: It was great this time around. Once I had an audio issue because someone called in the middle of my session. But maybe that was a mistake on my end. I'm not sure.
Pluspunten:
Easy to use. The link I got and clicked on guided me step by step which was a relief.
Minpunten:
Connection worried me. Sometimes the bars would go from full green to two red and even one red so it worried me that there will be some audio issues.
Awesomeness
Opmerkingen: I loved it. Thank you mend for allowing me to get help with my mental health.
Pluspunten:
The privacy of my own home. Being a mother of multiple children its always so hard to go into the office. Thank goodness for this being mental health is needed but not every mother wants to bring all there children along.
Minpunten:
Had nothing i didnt like. This is trule so convenient.
Health and diet
Opmerkingen: She gave me a lot of examples on what can I do or not.
Pluspunten:
She was very knowledgeable and attended to all my questions.
Minpunten:
Overall everything was good. She always asked me questions and between the conversations
Eric:s safety net
Opmerkingen: Wonderful ! It's always an easy connection to do . ( As I'm a rookie with computer operations )
Pluspunten:
My prescribed Doc. ( [sensitive content hidden] ) She is an Angel from Heaven looking out for Me. My limitations on transportation I can comunicate with her from my home...
Minpunten:
N/A I have nothing to add on this topic
Future of Medicine and I love it!
Opmerkingen: Definitely the new age of medicine for us who live such busy lives with kids and work.
Pluspunten:
Very easy to use. Convenient and prompt.
Minpunten:
The screen was tiny for my face. I kept feeling the need to adjust my face to fit
Great Application
Opmerkingen: My experience has been from a patient's point of view and applies to the internet quality and the physicians' repore, and all those aspects are great.
Pluspunten:
Everything is in one space to accomplish desired goals.
Minpunten:
There is nothing that I can think of while using the application.
Venus Smith EIT opinions
Opmerkingen: Wonderful and life changing
Pluspunten:
All the features seem to be advantageous to my overall mental toughness and stability.
Minpunten:
I don't have anything to criticize about this service.
Easy to Use
Opmerkingen: The service is easy to use and the quality of the calls are great.
Pluspunten:
The service is easy to use and the quality of the calls are great.
Minpunten:
The waiting room could be more active so that you know you are still there even if you are in another window. Music or something.
Does not apply
Opmerkingen: Friendly and professional medical provider
Pluspunten:
The personal care, attentiveness, and easy access to medical care in a timely manner
Minpunten:
There is nothing at the moment to review
Best Clinic ever!
Opmerkingen: 5 stars! from the person who took my call, the assistant to the doctor and the doctor. When you feel so rotten, it's nice to have people with a smile and kindness. Your clinic is fairly close to where I live and they always work hard to get you seen.
Pluspunten:
Everyone is helpful and kind. Also they got me in so quick (this time, virtual).
Minpunten:
Nothing. Everyone is very helpful. Location is good.
Thanks Alot!
Opmerkingen: I really like this service. The test prior to the appointment let me know my device was working. I am very pleased and highly recommend
Pluspunten:
Convenient. Good customer service. Highly recommend
Minpunten:
I dont have something i least liked. This is a good product that makes it easy especially for the working person