Over Aerotrac

Een volledig functionele oplossing voor de backoffice met een reeks volledig geïntegreerde modules die zijn ontworpen voor MRO's en vliegtuigexploitanten.

Meer informatie over Aerotrac

Pluspunten:

It has obviously been built specifically for the aerospace industry rather than being a production system made to 'fit' the Aerospace Industry and regulation.

Minpunten:

We find it is limited when dealing with rotable exchanges and loans. We are forced to handle financial elements of these transactions on additional spreadsheets.

Beoordelingen van Aerotrac

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,6
Functies
4,5
Waar voor je geld
4,7

Waarschijnlijkheid van aanbeveling

9,5/10

Aerotrac heeft een totaalscore van 4,4 van 5 sterren op basis van 18 gebruikersreviews op Capterra.

Reviews filteren (18)

Productscore

Productscore

Gebruik

Sorteren op

Heb je Aerotrac eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (18)

Tom
Commercial Manager in VK
Lucht- en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Integral to our operations

5,0 2 weken geleden Nieuw

Pluspunten:

Being a diverse business, our projects vary in setup and process. We have yet to come across a scenario that Aerotrac cannot deal with; the support team are always on hand.

Minpunten:

Platform limitations; AWI should deal with this.

Reactie Tracware

vorige week

Thank you Tom for leaving such a great review of Aerotrac. I'm glad to hear that Aerotrac fits the bill and we look forward to continuing our strong relationship. Thank you!

Philipp
Quality Manager in Australië
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Covers us for multiple Aviation regulatory systems (EASA, CASA, DOT, FPA)

5,0 3 jaar geleden

Opmerkingen: In 30+ years of Aviation and Software application experience, I have not come across a team that is more dedicated and committed to their customers. Continual software improvements have resulted in significant reduction in administrative an compliance overheads.

Pluspunten:

This software has grown out of a component shop environment and is a great system to effectively manage very small jobs all the way up to big Hangar projects. It is SQL based and has great integrations with accounting systems and can be extensively customised to streamline shop control processes and associated parts and financial transactions.

Minpunten:

The help system documentation could be improved.

Overwogen alternatieven: Ramco ERP en Quantum Control

Redenen om voor Aerotrac te kiezen: Database performance limits and risks of internal custom solutions.

Redenen om over te stappen op Aerotrac: Significantly cheaper to implement and run then RAMCO.

Reactie Tracware

2 jaar geleden

Philipp, Thank you so much for your kind words. We appreciate your business and loyalty to our team and software, and we are so happy that Aerotrac has been so valuable for your operations. Thank you.

Joe
Director in VK
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Skysmart Aerotrac

3,0 2 jaar geleden

Opmerkingen: Team collaboration is improved, repair process is simplified.

Pluspunten:

We found an instant increase in productivity and sales invoicing, it makes repair scheduling easy and works to give the whole team the entire picture.

Minpunten:

We find it is limited when dealing with rotable exchanges and loans. We are forced to handle financial elements of these transactions on additional spreadsheets.

Reactie Tracware

2 jaar geleden

Joe, Thank you so much for your review. We are so excited that Aerotrac has had such a positive impact on your business and operations. We have introduced new features recently in relation to loans and we would be excited to show you. We welcome any more input you may have on the financial management of rotable exchanges. Thank you!

Martin
Managing Director in VK
Luchtvaart(maatschappijen), 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aviation Component Maintenance - a decade with Aerotrac.

4,0 2 jaar geleden

Opmerkingen: Overall we have been, and continue to be, very happy with Aerotrac and have no reason to look to change provider in the future and would highly recommend to anyone in the aviation MRO business.

Pluspunten:

We like the functionality that fits our business needs without unnecessary complication. The software was competitively priced when compared to rival products. Users (we have around 30) find the software very intuitive to use. Great support from the team at Tracware when problems arise which are rare. Created savings in the business which in the first couple of years were significant. Tracware are open to suggestions to improve the functionality. Improved report generation to both our customers and management. Greater visibility of any MRO project from induction through to shipping.

Minpunten:

Integration needs to be carefully planned and not rushed , we had a false start in our eagerness to implement the product but hit the pause button to clean our existing data. Second attempt was as good as software change can be and within a couple of months there were very few issues arising. On occasion there are changes made that do not always suit our business, however, as this is not bespoke tailored software ( and priced accordingly) we accept that in rare cases we may have to adapt our procedures to suit the software which so far has not caused any problems. Training in the early days was somewhat disjointed, however, this has improved considerably in the past few years.

Reactie Tracware

2 jaar geleden

Martin, Thank you so much for your review and for being a loyal customer. We look forward to many more years of doing business together. Thank you!

Kasthuri
Head of Procurement in VK
Luchtvaart(maatschappijen), 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aerotrac - An unique tool that gives you control!

5,0 3 jaar geleden

Opmerkingen: The strong relationship that Aerotrac built with SAS of working together ethos helps to solve the ever-changing demands from the regulatory authorities plus the user requests and the subsequent changes/ updates that are needed at times.
Knowing there is support when you need it and having access to real time data and the control that provides makes it a remarkable tool.

Pluspunten:

Aerotrac is our main tool that helps us control all aspects of our business. From Part-M, Part-145 & Part-21 processes. The systems also has complete integration into the logistical, commercial and financial processes. The management of complex aircrafts and all the plenty factors that come with it makes the system unique. The recent introduction of AWI (web base system) and the electronic tech log has made the system complete.

Minpunten:

The manuals are not up to date with all the innovative changes that take place.

Reactie Tracware

2 jaar geleden

Thank you so much for leaving such a thoughtful review of Aerotrac. We value your business and look forward to continuing our strong relationship. Thank you!

Gareth
General Manager in VK
Lucht- en ruimtevaart, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Thumbs up to AeroTrac!

4,0 3 jaar geleden

Opmerkingen: AeroTrac has greatly assisted with works order path management. It has allowed for us rethink and restructure teams within our organisation, also allowing for process change. Technicians are now able to perform work that they were employed for, hands on maintenance on the bench which increased the focus on quality and reliability of the work they are performing.

Pluspunten:

The introduction of the AeroTrac software has allowed for business growth at a rate which would of otherwise been impossible without it. As well as being a dedicated aviation MRO/maintenance platform, AeroTrac allows for sharpening and streamlining of all daily functional processes.

Minpunten:

To be honest the only con was the actual choir of applying the change and removing ourselves from an already embedded system built up over 19 years prior to this software introduction. It was very daunting but greatly eased with TracWare's support tech team.

Reactie Tracware

2 jaar geleden

Gareth, Thank you so much for your thoughtful review. We are so happy with the successful implementation of Aerotrac within your organization and excited that it has helped drive significant growth for your business. Thank you!

Glen
Director in Ierland
Lucht- en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aerotrac Supports All Areas Of Our Business

5,0 3 jaar geleden

Opmerkingen: I feel we have a partnership with Aerotrac, they listen when we have problems and are quick to resolve issues. We (along with others) are working with Tracware to help develop a more streamlined version of the system specifically to handle our component sales.

Pluspunten:

Aerotrac is relatively simple to use in comparison to other systems purporting to be 145 ERP systems. It has obviously been built specifically for the aerospace industry rather than being a production system made to 'fit' the Aerospace Industry and regulation. The system covers all areas of our work from purchasing, repair orders, workshop projects, quality etc, and has a wealth of reports that assist in managing KPI's and customer expectations. In addition, it was cost effective offering better value than other systems in this sector.

Minpunten:

There is very little I don't like about the system, there could maybe be a little more customer support. On the system itself maybe only cancelling a goods receipt/batch can be a little complicated, outside of this it is hard to think of anything.

Reactie Tracware

2 jaar geleden

Glen, Thank you so much for reviewing Aerotrac we appreciate your business and trust in our team and hope to continue working close together to further improve our product. Thank you!

Anton
Managing Director in VK
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

All the data that matters at my fingertips

5,0 3 jaar geleden

Opmerkingen: As an Owner / Director, I want to have all the data that matters to me at my finger-tips. Aerotrac gives me that and much more. It gives me consistent, comprehensive management of workflow in both the hangar and workshops and all the key business data in one location.

Pluspunten:

Aerotrac provides functionality beyond any other software I have used in the Industry, and it does this in an intuitive and easy to follow layout.

Minpunten:

Does not provide full financials functionality, so I need to manually export Ledgers into Sage.

Reactie Tracware

2 jaar geleden

Anton, Thank you so much for reviewing Aerotrac we are so excited to hear that you value the features and functionalities of our software. Since 2019, we have included further automated integrations to various finance solutions. We appreciate your business and trust in our team. Thank you!

Derek
Director in Australië
Lucht- en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

complete package

5,0 3 jaar geleden

Opmerkingen: My overall experience has been positive. The support team have always been open to discuss ideas for enhancements, listen and respond to our growing needs. We have used the software for nine years and never experienced a down day.

Pluspunten:

Having worked with other aviation software that appear to have been created, patched and expanded to sort of accommodate customers needs. Aerotrac was created to specifically address all of the needs in one package. Enhancements that have been incorporated, have been done in such a way that they are a natural fit with the original product.

Minpunten:

The top ribbon occupies more screen real estate than necessary.

Reactie Tracware

2 jaar geleden

Derek, Thank you for taking the time to review our product. We are so glad that Aerotrac meets your needs. Thank you for being a loyal Aerotrac user!

Ashley
General Manager in Australië
Lucht- en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aerotrac saves us time and money

5,0 3 jaar geleden

Opmerkingen: Great value for money! I have used Aerotrac for over 20 years and have highly recommended it to several companies who have adopted the system and are very happy with their choice.

Pluspunten:

Aerotrac streamlines our processes that are heavily regulated, reduces our workload and improves efficiency.

Minpunten:

Initially support was dealt with overnight from the UK but now in country support means short turn around on questions and issues.

Reactie Tracware

2 jaar geleden

Ashley, Thank you for taking the time to review our product. We are so glad that you are enjoying Aerotrac and we really appreciate your loyalty and recommending us as a trusted solution within the industry. Thank you!

Joseph
Director of Engine Programs in Canada
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Thoughts about Aerotrac

4,0 2 jaar geleden

Pluspunten:

This software allows for us to have a tremendous amount of traceability throughout the various departments of our organization, especially with respect to inventory and project history/status. Almost any question posed by a customer or any internal employee can be answered with a few simple clicks or key entries. Aerotrac's tech support team has always been very helpful and invest the required time to resolve any system issues or questions.

Minpunten:

Unfortunately we must also run separate softwares or spreadsheets for some aspects of accounting/finance, Quality assurance, production scheduling and visibility of asset management for sale or rental use. Aerotrac is the required database for extracting the data that is used to populate these other tools nonetheless.

Reactie Tracware

2 jaar geleden

Joseph, Thank you so much for reviewing Aerotrac and for being a loyal long-standing customer. We really appreciate your business and continue to make updates and improvements to our software per your feedback. Thank you for trusting us and our software!

Darren
General Manager in Australië
Luchtvaart(maatschappijen), 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aerotrac

4,0 3 jaar geleden

Pluspunten:

It has the functionality that I require to be able to forecast and quote jobs out to customer's not just to collect costs after the event. I also like the diary and memopad functions which allow us to have easy information share on a job, or an invoice or a particular part. But most of all, the system is reliable and the data returned can be trusted.

Minpunten:

Sometimes humans make mistakes and simple typo errors are not easy to correct, but I guess this adds to the reliability of the data returned.

Reactie Tracware

2 jaar geleden

Darren, Thank you so much for reviewing Aerotrac and for being a loyal customer!

Daniel
IT Manager in Duitsland
Lucht- en ruimtevaart, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Software for Aviation- and Businessprocesses

4,0 2 jaar geleden

Opmerkingen: A lot of experience in aviation and warehouse management has gone into this system. It has improoved a large number of processes in our company.

Pluspunten:

A lot of usefull Features, great Reporting possibilities. Good Stock Management functions.

Minpunten:

Look and Feel is a bit outdatet. Different user interfaces are looking very similar, wich sometimes makes it difficult to remember workflows.

Reactie Tracware

2 jaar geleden

Daniel, Thank you so much for reviewing Aerotrac. We are so happy that our software has helped drive efficiencies within your organization. We value your business and feedback. We are making improvements to the user interface through the development of the Aerotrac Web Interface (AWI) and we are very excited to show you. Thank you!

William
Managing Director in VK
Luchtvaart(maatschappijen), 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aerotrac

5,0 3 jaar geleden

Pluspunten:

Easy to use and integration with Accounting software. Additionally, Tracware remain open to develop the system where either required or technology driven.

Minpunten:

There is not a great deal to dislike about the system.

Reactie Tracware

2 jaar geleden

Thank you for your thoughtful review of Aerotrac. We value your business and we appreciate your trust in Aerotrac and our team. Thank you, and we look forward to being of service to Sloane Helicopters for many year ahead.

Dwight
Owner in VS
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Program

5,0 3 jaar geleden

Pluspunten:

Expands with our business. We have continued to add on and use different parts of the program as our company has grown.

Minpunten:

Formatting our documents was a little cumbersome, but we now have documentation customized and suited to our specific needs.

Reactie Tracware

2 jaar geleden

Dwight, Thank you for your review we are so happy you are enjoying Aerotrac and that we have been able to grow with you and your business. Thank you!

Stuart
Director in VK
Luchtvaart(maatschappijen), 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Workshop projects

4,0 7 dagen geleden Nieuw

Pluspunten:

Really like the functionality and Aerotrac went out of there way and setup a project builder to help CRS maintain seat set repairs.

Minpunten:

The improvement I feel is needed is to be able to track jobs by number of days they are onsite. If we have a 15 day target date i would like Aerotrac to be able to manage our time through the 15 day repair.

Reactie Tracware

6 dagen geleden

Thanks for taking the time to complete the review for us Stuart and we appreciate your feedback regarding Aerotrac and we'll be happy to work with you to resolve the target days tracking you have referred too. Thanks for your continued support.

Andrew
general manager in VK
Luchtvaart(maatschappijen), 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ease of use for everyone

5,0 3 jaar geleden

Pluspunten:

its so easy to use and self explanatory. The company are also very good at seeking feedback and making improvements. Its great with new starters to the company.

Minpunten:

Nothing if its correctly set up in the first place.

Reactie Tracware

2 jaar geleden

Andrew, Thank you so much for reviewing Aerotrac and for being a loyal customer!

Koen
Quality Manager in België
Lucht- en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Aerotrac review

3,0 vorige week Nieuw

Opmerkingen: Aerotrac offers a more or less complete solution for managing aircraft and parts, through it's entire life and all related processes, however it could be more user friendly.
I've used several similar systems in the past, we even created our own system at a certain moment, all have there flaws and issues, aerotrac could be in the top 3 but is now just below mainly due to not being intuitive and user friendly enough.

Pluspunten:

Aerotrac tries to offer a solution for the entire aircraft maintenance process, making it strong in some domains. The support team is great with clear guidelines and help, and always responds fast.

Minpunten:

Too many screens, tickboxes, settings that impact work processes. Workflow is not intuitive. It seems Aerotrac tried to implement too many small features and updates for a selection of clients while others don't benefit or even have inconveniences by the many changes. On the other hand, some essential things like forms look, task card look, would be useful to be modifiable