Promo.com reviews

Video creation made simple

Opmerkingen: I have created a number of social media videos using Promo. The templates are well designed for social media video creation.

Pluspunten:

Promo is a very good tool to create social media videos. It has a lot of templates curated for social media use case. All the possible video dimension templates are available.

Minpunten:

This is a tool to create basic videos. They should have option for creating animated videos as well.

FABULOUS software!

Opmerkingen: We are using the software for our inbound marketing initiatives to achieve lead gen and drive traffic to our website. We will also use videos in drip campaigns and our sales guys will use them in demo situations. In my first 24 hours of use, I had two questions which were expertly handled by the 24/7 chat reps. I could not have been more pleased. A really pleasant surprise.

Pluspunten:

super easy to use, very intuitive UX, and great automation phenomenal value for the cost customer service is responsive, swift, knowledgeable, and actually gets the question answered the library is incredible: unrivaled having licensed music available is a huge perk

Minpunten:

it would be great to have music on a timeline slider like the clips and captions, to accommodate musical transitions within a single video if you have to add in a new video clip, the software currently requires manual shifting of all the captions to get them back in alignment, which can be time-consuming if your video is long

Horrible service and staff is VERY unhelpful

Opmerkingen: I contacted the Promo team countless times, because their videos just would not download and elements would load incorrectly for me. When I wanted to cancel, they offered to downgrade my account so that I would pay less. When they downgraded my account to $20 instead of $50, I not only still had technical issues, BUT Now I couldn't even use PREMIUM videos, even though in my account it said I had 66 premium videos to use. I even sent them a screenshot. WTF. I am so mad. I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. TOTAL SCAM. DON'T SIGN UP.

Pluspunten:

Premium templates are good, but way too many technical issues. I can't say anything good about Promo.

Minpunten:

TOTAL SCAM! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful.

Slidely Promo

Opmerkingen: i had and still have a good Experience with it good live services good feedback on the chat help god bless u guys

Pluspunten:

the first time when i try this software webs was i say omg this is so coool i had to save some money so fast that i could buy it 1 this software is so nice 1 fast 2 easy u can get all your video in full Hd videos

Minpunten:

what i like is its easy for work whit it and cool

The best promo video service I have found yet.

Opmerkingen: With Promo we are able to make original content to keep our social media sites fresh with new videos. Promo also allows us to easily create individualized content for our agents to use on their own social media pages that brands them as their own business with their own contact information rather than the corporate information.

Pluspunten:

Great selection of stock videos to choose from. Premade templates available for easy editing. Suggestions of premade videos provided for the specific industry that you declare on sign up. Great selection of music to add to videos. Great selection of text overlay options to make videos look anywhere from fun to professional. Easy to change video format to fit different platforms. Easy to download video once completed. Customer service team is readily available to answer questions. New features and functionality being rolled out frequently.

Minpunten:

I have not found anything about this software that I do not like. When I start to think to myself it would be nice if it had this feature, a feature similar if not exactly like that becomes available. I think they really listen to their customers feedback and requests.

Promo by Slidely is the Perfect Tool for Creating Facebook Ad Videos

Opmerkingen: Promo by Slidely allows me to make quality videos for my Facebook Ads auickly and easily.

Pluspunten:

What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application. I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease. The audio library is impressive. The selection is vast and the clips are easily sortable so I can find what I want. They're also available in various lengths and are easily edited for the perfect duration. The biggest reason why I use Promo is the video clip library. They have a huge library of top quality video clips to use in your videos. This is the main thing that sets Promo apart from services like Animoto.

Minpunten:

What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.

Great (and easy) to deliver a single, short concept or message.

Opmerkingen: My experience with the tool is positive -- mostly because the overall design is simple and single-minded...almost a templated use-case. Hard to go wrong. The customer service was helpful and capable when I had inadvertently created two accounts and needed them merged. Also, when I was behind schedule they allowed me to suspend my account (and payments!) for three months while I caught up. Very nice of them.

Pluspunten:

This tool allows you to basically use existing stock video, add your text messaging and music, to make a short video. THe obvious point is that it is really-really easy. Click on a video, type two to four short messages, and they are displayed in an overlay, and pick your soundtrack. The entire process 'might' take 5 minutes. (If you're indecisive you could spend far longer selecting your video and soundtrack.)

Minpunten:

Don't look for multi-layered messages or complexity. These are short videos, intended to punch a point home with a metaphoric video and a soundtrack that supports (or at least doesn't detract) from the message. You can use this for 'awareness' or advertising -- but its far from being an explainer video. The subscription is also pricey for what you get. But there are a lot of videos and soundtrack to choose from. I just wish more of them were directly applicable to B2B selling.

Excellent application to create social media videos in minutes and without complications.

Pluspunten:

Although we are a video company, we are not all geniuses creating videos. That's why this tool worked very well for our sales and marketing team, since it allowed any employee to create interesting pieces and engaging, without needing to have editing notions (it only takes a little creativity!) They have an impressive and very large library of music and video clips that you can use in your videos. The editor is very simple and easy to use. If you need it, they have enough support material for you to learn how to use the tool. In general, they have many interesting things that will make creating videos for networks much more effective and eye-catching.

Minpunten:

It has certain limitations, which depending on your needs, objectives and experience, can be frustrating. For example, I only managed to edit videos that are on the platform. I did not find a way to upload my own video from my computer. Likewise, the "free" version is not really free, since you can not download the videos you make, which by the way, have a maximum duration of 15 sec (in the free version). While it works properly, the relation between the price and not being able to upload own videos made us keep looking for other options.

Does not keep your data secure and horrible customer service otherwise great.

Opmerkingen: Horrible

Pluspunten:

video and music selection was good, ability to publish directly

Minpunten:

They had a data breach, and my information is now possibly open to everyone. I cancelled my account and was still charged under the same email, but somehow Facebook login is a different account. Tried cancelling again and could not. Customer service was not helpful. I had to trigger a suspension on purpose to get my account finally canaceled.

Easy to use with amazing customer support

Pluspunten:

Easy to use ,intuitive user experience . Dose not require expensive product licenses. Reduced dependency of having a large team of professionals for video editing etc . Saves lot of time and help prioritize other important tasks . Best part is its support , which is always available 24X7 hand holding the user to solve any challenges right from helping them understand a feature or solving a billing issue.

Minpunten:

You need a good processing power in your computer to run the system . While it works okay in low internet speed a system like latest MacBook Pro or Windows system with i7 and 16 GB ram is best for product.

A good alternative to advanced video editing tools

Opmerkingen: We are one of the most popular automobile brands and have an active social media account with millions of followers. We need to maintain consistency when it comes to video creation. Consistency can be in the form of branding, tonality, fonts, overlays, etc. With Promo's brand preset features we can easily do this.

Pluspunten:

1. A person with zero video editing skills can also get started 2. You can make videos from scratch in less than 15 mins 3. Completely online platform - no need to download anything 4. Very easy to use. You do not need to watch any tutorials to get started 5. Option to choose from multiple templates (5000+) 6. They provide a free content calendar with templates 7. Templates available in multiple dimensions 8. You can integrate with social media handles and publish videos on social media directly using the tool 9. Since social media integration is possible they can help you with insights to select templates that are trending

Minpunten:

1. Very expensive (cheaper alternatives are easily available) 2. If you want to make personal videos like birthday invitations then you do not have a lot of templates. Their focus is more towards social media creator 3. Video rendering time is a bit on the higher side

Promo.com can help you create a video fast

Opmerkingen: It's a good software that has great potential. Would like to see the option for a pay per use instead of monthly or yearly - or maybe some kind of hybrid Lots of templates, good libraries and simple to follow

Pluspunten:

Easy to useLots of templatesExtensive Library for footageExtensive music libraryFun to create and explore

Minpunten:

Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too often. Clunky - my system crashed several times when using it. The preview on the video was problematic often so I felt like I was editing in the dark - doing what I needed to get done and then able to build and preview after - buggie

A little bit of magic

Opmerkingen: There is no doubt that video is the way forward. The interaction and level of engagement with our more personal posts as a business, especially those using video, is clear. We have had a slightly halting start, due to the unavailability of key staff to work with the software having taken out a subscription, so several account pauses were required. These were handled efficiently, with understanding and accommodated our small business issues which prevented us using the service for a period of time. Customer support is some of the best we have ever come across, almost instant response, no need to explain previous interactions as they seem always to be on top of things. Really grateful they make it so easy.

Pluspunten:

It is incredibly user-friendly, requiring very little technical knowledge. The sheer range of options is amazing, with a wide range of templates and an endless array of choice. Despite the fact that other companies may use some of the same templates, the personalisation options are such that one is very likely to end up with exactly the same promotional video as someone else.

Minpunten:

To date I have had no technical glitches, and the software has worked seamlessly on my Mac. The only thing that is sometimes a little overwhelming, is the sheer amount of options and as the site has added increased options and functionality it naturally becomes a little more of a complex process. Working with it regularly takes away any confusion.

About as quick and easy as it gets for video editing

Opmerkingen: We use the software to crank out quick little videos to use on social media and PPC ads.

Pluspunten:

The video templates are super easy to use, and the video asset library is extensive. It's easy to upload your own video and combine that with stock footage and in just a couple minutes, you have a professional looking video. Also, it allows you to export the same project in multiple aspect ratios for stories, reels, square, landscape, etc.

Minpunten:

The built in templates are both a blessing and a curse. They are great when you are willing to work within their frameworks, but if you'd like additional customizations, Promo is not as flexible as a traditional editor like Adobe Premiere.

The best video maker

Opmerkingen: Great experiences,
Promo made us pro with no video making experiences.

Pluspunten:

The simplicity to making and editing videos, The calendar which made our life easy to get pre made videos. The customer support very professional and swift service we are receiving every day, The photo bank is one of the best i have ever seen

Minpunten:

I love everything about it. everything is working as it should be.

Unethical conduct in billing

Opmerkingen: They dropped their price by about 60% because the rest of industry offered the same service for that price point. They auto renewed us for the full price. Then when we said cancel it, they offered us a "discount" of the amount they never should have charged. They asked if we wanted the discount deal or cancel, we said cancel. They said "too late" you missed the cut off, read our policy. We are done. We will not do business with a company that acts this way. They got to keep our money but we are not using their service.

Pluspunten:

The ease and product were equal to others in the industry.

Minpunten:

Their customer service and business ethics.

Amazing fast way of video making.

Opmerkingen: It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.

Pluspunten:

It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.

Minpunten:

Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.

It's All In The Details

Opmerkingen: They are responsive, full of integrity, cutting edge and the customer service is a straight 10 !

Pluspunten:

Focused on details. They THOGHT "How can we make this the easiest, simplest and best priced video platform ?" and THEN they went and did it...

Minpunten:

No many... I guess the only real "con" is that most people will use the same hot videos that everyone is using. HOWEVER, with the ability to BRAND, upload your own fonts AND do filters and change the music ...I can not really see how that would affect me.

Software is fine. Customer Support Horrible.

Opmerkingen: NEVER AGAIN. Would never recommend this company to ANYONE.

Pluspunten:

Easy to use would like more options to edit

Minpunten:

Once this company gets your credit card they refuse to stop charging your account. The annual charge of 495.00 is still charged even after you have asked for a cancel. When you contact they they first will tell you they will reduce the charges and only charge you 50% (mind you it was the same day it hit my credit card) after much back and forth they communicated the best they could do was a 70% refund. Its completely ridiculous that they could not cancel and refund the charge in the same day . Its very shady business practices.

Simplicistic, Elegant, & a Staff Who is Beyond Exceptional

Opmerkingen: Connecting to those who are always bombarded with ads and pressuring marketing campaigns, Promo allows the 100 Year Lifestyle to connect beyond the traditional "buy me/here's a discount" ad and rather towards a more organic conversation through videography. This is the future.

Pluspunten:

For those just getting started in the editing world, this platform gives space for innovative expression, marketing, and connecting to more people in a world that is open to listening. By using software like Pinnacle Studios in the past, I find myself very impressed when another editing software, such as Promo, that offers a template-based platform for the creative audience. I love this program for its ability to make people laugh, relate, and tune in for a moment of energetic exchange.

Minpunten:

I don't always appreciate a glitch here and there because I use this software so much. Yet, when I do experience a glitch, the team is ON IT... Like asap and they make you feel supported throughout the instant messaging.

Great product to make simple videos

Pluspunten:

Promo makes it easy to put together a quick video that looks great for any format, social, instagram, stories.

Minpunten:

There isn't a lot of flexibility with this software. You cannot delete an outtro screen. Most of their stock videos are repetitive and not the best quality.

Love the Videos

Opmerkingen: I'm able to get a quality product done in a short amount of time. In my line of business, time is a very valuable commodity. Plus, the product looks like something I would have paid much more for than what I actually do.

Pluspunten:

That I can customize it and make it look as if I spent hours when it only takes a few minutes.

Minpunten:

Sometimes, the videos that I develop for my facebook coverpages don't display correctly and I have to go back in and move things around...even if I save the video as a facebook cover.

Fast, simple, convenient

Pluspunten:

You can quickly convert your videos into different aspect ratios without having to start from scratch. Saves so much time!

Minpunten:

The captions are required to be a minimum of 3 seconds long. But when you throw in an intro and outro, it makes it a little more difficult to create instagram stories (15 sec max.) You have to be more selective about your clip/photo choices.

Awesome !

Opmerkingen: Nice

Pluspunten:

So many choices, I like to surf on videos, imaginating the music and message to add

Minpunten:

Price ! some packages as in 2016 will be better for little companies in order to buy only 10 and + 10 videos

Outstanding

Opmerkingen: What was going to initially cost us with a graphics designer per video we were able to pay less a year with unlimited promo's.

Pluspunten:

The easy method of use and direction in doing so.

Minpunten:

In my opinion I would have like to have found a more balanced catalog of urban communities within the videos. To better enable us to reach all types of people within their everyday familiar surroundings.