Humi reviews

Excellent HRIS for Canadian SMEs

Pluspunten:

Their product itself works great. If we do have any issues, the Humi support team is incredibly quick and responsive, providing us with the answers that we need. I have zero hesitation recommending Humi to any HR team looking for an intuitive HRIS.

Minpunten:

The mobile app isnt the best. This is by no means a showstopper

Working Great For Our Small Company

Opmerkingen: My experience has been really great right from my thorough onboarding to continued support and the new features getting added all of the time. It is already a great product but I know they are constantly improving it and I'm excited to see where it goes.

Pluspunten:

The ease of use and the amount of information that can be stored on one program. Instead of having 5 places to store information, it is now all under one program. Customer support is great as well!

Minpunten:

I guess the biggest downfall is some of the controls and limitations when it comes to wanting to delegate. Most tasks have to stay with an admin and right now with us being a small company that means it has to stay with me or we need to give someone else admin clearance and they can access all feedback and other confidential items.

Easy-to-use All in One Human Resources Management on the Cloud

Opmerkingen: Overall a great 'starter' HR package for small to medium-sized companies.Very relevant for Canadian corporations.HR is one area that has been left unattended and without cloud-based tech solutions. Humi bridges the gap.Very good price pointEasy and quick to implement

Pluspunten:

- Very good price/performance ratio- One of the best HR platform especially for Canadian companies- Great for small to medium-sized companies - Very quick and easy implementation- Easy to administer- Modern look and feel- Seamless User experience- Vacation tracking and Team calendars

Minpunten:

- In some cases, the workflows needed resetting during the implementation- Vacation balance and tracking can be tricky to setup and maintain- Lacks security of more expensive/comprehensive solutions- Difficulty in formatting and setting up reports

User friendly; poor reporting

Opmerkingen: Overall, the software is user-friendly and meets our basic needs. We moved payroll to another provider due to errors. Humi has been very focused on developing its scheduling platform and as a result, other improvements and suggestions for feature enhancements have been largely ignored. I am hopefully that they will continue to develop and make the software more efficient.

Pluspunten:

Humi has made a number of improvements to its applicant tracking/recruiting systems and we are satisfied with this program. There could be further improvements to make it more efficient but overall, it works.

Minpunten:

The reporting tools have been very disappointing and not usable in most cases. A basic turnover report with analytics is very important to us and we do not currently have this ability.

Made for HR Professionals

Pluspunten:

Humi is designed to have multiple HR tools all in one place and is easy to use. Real-time instant employee data makes any HR professional look like a pro.

Minpunten:

There is a lack of user configuration in the system is frustrating at times. It would be nice to at least have access to change wording

Very useful, but still needs love with the translation

Opmerkingen: We likle humi - we still have a few complaints from the supervisors regarding the english and the performance that are long (every question needs an answer)

Pluspunten:

Easy to understand and to use I love the fact that I can connect as someone else to show them where to go

Minpunten:

The translation from english to french The fact that the supervisors can't accept / deny vacations on the email The fact that the employee can't search in the documents (only the admin")

Great Canadian Company

Opmerkingen: I think Humi is great and I would recommend it to any Canadian HR professional

Pluspunten:

Time off, document management and onboarding keeps everything in one place allows more time for HR to focus on other tasks and less time on administration

Minpunten:

I find there are some navigation issues sometimes. ie. time off taking you back to the main page when you just want to be in an employee's profile. Surveys also are not the best with the new data as you cannot see separate surveys anymore

Will never go back to Excel HRIS

Opmerkingen: Support is great and responsive. They try hard to meet feature requests.

Pluspunten:

Basic features to onboard and manage the employee journey backed by a clean and simple interface.

Minpunten:

Data access and reporting need work. I have to do a lot of engineering to manage the business.

All in one HR software

Opmerkingen: Benefits from having an all in one place software.

Pluspunten:

Humi is intuitive all in one software that allows customization tailored to your business needs. Provides a variety of key components such as time off requests by the employee, employee tracking, recruiting, uploading and signing documents for on-boarding along with various helpful tasks that can be assigned.

Minpunten:

Some of the settings required to adjustments and trial and error.

Extremely disappointing

Opmerkingen: Zero

Pluspunten:

Has fairly good basic HRIS functionality, easy to set up and use with a good price point. Company was very responsive during the sales process.

Minpunten:

Looking for efficiencies in our HR processes and had specific needs - we were promised that all needs could be met and that they would customize to do so. This was an outright lie - if your needs are on their 'roadmap' then all is good, but basic timesheet functionality (which we required) was not important enough for them to customize. Their "implementation" is free but basically non-existent - you do all the work (which we were ok with but others might not be). They responded quickly to our initial concerns and it went to Sr. Mgmt as soon as I called them out for lying in the sales process, but the response from their Co Founder was completely insincere in his promises to fix the situation and in fact, after waiting almost 6 weeks for him to follow up, he blamed me for not reminding him and actually said "Should you have sent me an email in the past two months, I would have been happy to live up to my promise in helping to align Humi with your needs" my response to him was a detailed list of all the times we had tried to get resolution in that time period. telling me "I'm extremely disappointed in our team for the experience you've had, as well as our response to your concerns...." and asking if he could have until the next day to resolve.

Great easy solution

Opmerkingen: Vacation tracking, payroll with direct deposit, tax forms,

Pluspunten:

Easy to use, one stop shop for tackling HR and payroll.

Minpunten:

Took a bit of back and forth with tech support to get set up for Humi to submit ROE to CRA

Humi is a game changer

Opmerkingen: very good

Pluspunten:

The first thing you notice when you get onto Humi is how clean the design is. Wow Wow Wow. Usually my employees have trouble navigating softwares, but with Humi, my employees have become very independent. They just launched the Humi Go App which allows them to request Time-Off, and see their balances on their phone. No more email exchanges or paper forms for this gal! It was hard to find a Canadian company that did everything I needed until I found Humi. Whether it was just storing employee data, running payroll, or even administering benefits, they handled it all. Its nice to have one point of source for all your internal employee needs. There is so much in the system its hard to get into everything but some of the best features are; the document center (where you can upload, edit and send out documents for signature, customized to each employee), onboarding (digitally on-board new hires to the company where they can sign contracts, fill out personal details, and access their own employee platform), and time-off (easily set up leave types and track leave for all employees). Their integrated Payroll is the icing on the cake. It really reduced the errors we had from transferring our changes to our old clunky payroll system (ADP). The buying process was very quick and simple. We had a couple demos to showcase the platform and then we had the pricing conversation. Price is per employee and on a month to month basis and they didn't charge us for implementation which was superb.

Minpunten:

There were a couple things they do not have that would be helpful. We currently have a couple hourly employees, and they don't have a clock in/clock out system. However we use the additional fields section to track these.

Great software!

Opmerkingen: My experience with Humi has been really good overall. Implementation was pretty straightforward and has helped keep us organized.

Pluspunten:

Humi has helped us streamline our onboarding process and keeps all of our HR documents in one, easily accessible place.

Minpunten:

Sometimes the admin aspects can be difficult to configure. For example, setting up or editing a time off policy can sometimes be confusing.

New to Humi

Opmerkingen: Overall it's been great. The team is there to help when I need it and has been very helpful, and we've seen good results using the tool thus far.

Pluspunten:

I liked that so much of it was customizable and it was initiative to use, for both Admins and Staff

Minpunten:

I feel like there are little things that are missing in all areas - having photos and city/location displayed when a new joiner starts, making more dynamic options for performance reviews, etc.

Satisfactory for Price Point

Opmerkingen: Good

Pluspunten:

Easy to use, looks great and an amazing support response/team.

Minpunten:

Unable to correct a payroll for minor adjustments once it has been confirmed and without paying a penalty fee.

Great platform for small and growing organizations

Pluspunten:

Running payroll is easy, reporting at the end of the year is straightforward support team are typically fast and helpful. Great value for money!

Minpunten:

Would love to have payroll reports for specific employees. Some bugs here and there but the team is open to learning about them.

Still too much manual work required

Opmerkingen: It was OK for a short time, we had hopes that investments were being made into the product but nothing has changed over the last year and a half that adds enough value for us to continue using it. Will be switching to a new platform in the new year – probably bamboo.

Pluspunten:

It has some good basic features and pricing was better than other options, unfortunately for a scaling business we need something more robust.

Minpunten:

The reporting dashboard and performance management are the weakest modules, we need to export information in order to pull any meaningful insights. Customer support also not a highlight.

Great functinoalaties at a good value

Opmerkingen: Easy migration and implementation. Amazing customer service

Pluspunten:

The seemeless integration of payroll and HR has reduced our admin time & costs while providing far more accuracy compared to when we were using separate products."HUMI has been an essential tool that helped us double the size of our workforce"

Minpunten:

There are always functionalities that I would wish for in any product. i am hoping that stat holiday pay functionality is added soon

Easy to use and good value

Pluspunten:

Very easy to use software, customer service is fairly responsive. Drastically cheaper than some other solutions on the market.

Minpunten:

Software is difficult (if not impossible) to customize. Also there is no way to integrate Humi payroll with my expense management and accounting software which would be nice.

Easily track payroll information and vacations!

Opmerkingen: Humi has completely cut down the admin we used to do when tracking payroll or vacations.

Pluspunten:

My current company is using Humi to track payroll and vacation information all in one place. It has replaced the need for spreadsheets and emails back and forth. One part that is great is that past employees can still login to update their address information - we used to have to chase people's updated information when tax season came along. Everything is self-managed for users which is the best part. It also helps to have an approval system when tracking vacations that can be approved by a direct manager. It will also tell employees how many vacation days they have left which used to be a frequent question in our organization.

Minpunten:

I was on customer support when no one was available so it asked me to schedule a meeting at a later time. When the meeting came around, no one was available.

Very Simple and Basic

Pluspunten:

This software is very simple and basic. If your company doesn't not have an HRIS system, this would be a great starter software.

Minpunten:

Once a company gets larger and more complex, Humi will not be able to support the company in its current capacity. Still fairly new and many of their features are still in production.

Helpful to track and store all HR information!

Opmerkingen: It's been a great asset to our company to track and store all our HR files in the cloud rather than storing hard copies in the office.

Pluspunten:

Storing all HR info in one secure place is very handy. It's also great that it allows employees to request days off and automatically tracks these against their alloted time off.

Minpunten:

The documents are clunky and it's hard to personalize them to each employee. I wish more customization was possible so that you could have one form that could be filled out by each employee.

Exceptional service!

Pluspunten:

The Time Off tracking is very customizable and easy to set up. The customer support Humi provides is exceptional!

Minpunten:

A few more options to track promotions and length of service in different roles.

Overall it is okay...

Opmerkingen: I would describe it as a 7/10 experience. Not great for the size of company we want to become.

Pluspunten:

The funnel system for the ATS and the automatic onboarding functions were nice.

Minpunten:

The reporting was lacking. Needs more options and a better UI. Also, the turnover report makes no sense whatsoever.

serious lack of support

Opmerkingen: sadly lacking in support, which is the only lens I can see this company through at this time.

Pluspunten:

ease of use.

Minpunten:

rakes a week or longer, to resolve most tickets, as no one live answers the phone...EVER! wait for days for return call or response to email. have asked what service standard is for turnaround time on open tickets...and...no surprise, still no response yet (24 hours ago). this is a new software company and program which has modules that their willing to sell you, but are actually still in Beta Testing stage (Recruitment module@ $100 p/month)