--- description: Ontdek de plus- en minpunten van GoTo Connect en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoTo Connect - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/30084/telephony/software) > [GoTo Connect](/software/163604/goto-connect) # GoTo Connect Canonical: https://www.capterra.nl/software/163604/goto-connect Pagina: 1 / 28\ Volgende: [Volgende pagina](https://www.capterra.nl/software/163604/goto-connect?page=2) > GoToConnect combineert de kracht en betrouwbaarheid van Jive's cloud VoIP-telefoonsystemen met de web. > > Oordeel: score van **4.5/5** door 668 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt GoTo Connect? De Hosted VoIP-service van Jive is geschikt voor bedrijven van elke omvang, van kleine verzekeringsmaatschappijen tot gigantische bedrijven. Organisaties (K-12, overheid, zakenwereld, hoger onderwijs) profiteren van deze eenvoudig te schalen oplossing. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 668 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: GoTo - **Locatie**: Orem, VS - **Opgericht**: 2003 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Portugees, Spaans - **Beschikbare landen**: Australië, Canada, Duitsland, Ierland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Audio-oproepen - Audio/Video Conferencing - Automated Attendant - Automatic call distribution (ACD) - Beheer van vergaderingen - Bellerprofielen - Bestanden delen - Bestandsoverdracht - CRM - Call screening - Campagnebeheer - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Contactenbeheer - Controle van oproepen - Dashboard - Door gebeurtenissen geactiveerde acties - Externe ondersteuning - Geautomatiseerde routing - IVR - Invoer via telefoontoetsen - Kalenderbeheer - Kwaliteitsbeheer - Live chatten - Meerdere scripts - Mobiele toegang - Opnemen - Oproepen opnemen - Oproepen routeren - Oproepregistratie - Oproepscripts - PBX - Predictief kiezen - Rapportage en analyse - Realtime chatten - SIP-trunking - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Softphone - Streamen van presentaties - Taakbeheer - Telefoongesprekken plannen - Toegangsopties/machtigingen - Tweewegs audio en video - Vergaderen - Videochat - VoIP - Voicemail - Wachtrijbeheer ... en 12 meer functies ## Integraties (6 in totaal) - Google Workspace - Microsoft Azure - Microsoft Teams - Salesforce Sales Cloud - Slack - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) - [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software) - [Cloud PBX-software](https://www.capterra.nl/directory/31102/cloud-pbx/software) ## Alternatieven 1. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [VoIP.ms](https://www.capterra.nl/software/203084/voip-ms) — 4.8/5 (697 reviews) 4. [Microsoft Teams](https://www.capterra.nl/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 5. [Zoom Workplace](https://www.capterra.nl/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) ## Reviews ### "The best phone app" — 5.0/5 > **Maria Alejandra** | *10 januari 2023* | Outsourcing/Offshoring | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people. > > **Minpunten**: that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service. > > Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time. ----- ### "Very Powerful and complete" — 5.0/5 > **David** | *16 januari 2026* | Kantoorbenodigdheden | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Currently, one of the best features of Goto Connect is the new AI feature. It allows an AI receptionist for very reasonable rates. It has all the other standard features you expect from a VOIP provider and the pricing is very reasonable. ALSO, the quality is ALWAYS perfect. Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play. > > **Minpunten**: The learning curve for Goto Connect can be a little steep. Not that it is difficult, there are just a lot of options you can use. There are lots of video tutorials to get you through it. > > My overall experience is extremely positive. I have been using it for about 10 years now and I have never had an outage. The only time I have had poor voice quality was an issue with my own internal network. ----- ### "WE DO NOT RECOMMEND\!\!\! WHAT A TERRIBLE EXPERIENCE." — 1.0/5 > **Geverifieerde reviewer** | *30 maart 2026* | Consumentendiensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and searching for something else. There is absolutely NOTHING that we liked about GoToConnect. They sold us on something that didnt work, sold us the wrong amount of licenses, and then support continually told us "we will get it fixed after we hang up" to do absolutely NOTHING after. We show up the next day and the phones still dont work, there's no response, no communication back to us, and no actual help after spending hours on the phone the previous day. WE DO NOT RECOMMEND\!\!\! > > **Minpunten**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and we have spent 30 hours trying to get anything to work. We are missing calls for days. We are a simple, small business with just 2 locations, 4 phones, 2 managers, and over and over support couldn't get it right and then our CSM spent days fixing it for it to break over and over. WE WILL NEVER BE BACK. WE DO NOT RECOMMEND\!\!\!\! > > ABSOLUTELY HEINOUS. If we could give zero stars we would. I cannot believe that such a simple system took 30 hours of calls over and over with support, with CSMs, with developers, to setup. We only have 2 locations, we have 4 phones, we have 6 total users. That's it. We need to take calls, and get voicemails if people dont answer. Yet they couldn't even figure that out. ----- ### "goto connect" — 5.0/5 > **Shane** | *19 maart 2026* | Bouw | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Ease of use with consolidated services. They have good phone \& customer support with quick results. Their pricing structure is good. > > **Minpunten**: The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing. > > I have had great luck with goto connect and their support team is quick to respond and find resolutions. ----- ### "Great Company to work with." — 5.0/5 > **Michael** | *19 december 2024* | Commercieel vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ease with which the entire project happened was amazing. The team at GOTO was also superb in everything that they did with us. > > **Minpunten**: None that I can say because they are amazing. > > We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general. They met all of our needs and surpassed them with flying colors. ----- Pagina: 1 / 28\ Volgende: [Volgende pagina](https://www.capterra.nl/software/163604/goto-connect?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/163604/goto-connect) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens