Sign In App reviews

Installation partner feedback

Opmerkingen: In an era where companies customer service leaves a lot to be desired, I can honestly say that they are up their for one of our best suppliers for the service they provide. The team are always very helpful and patient when setting up a system. I cannot thank the reps in the office enough, who often go over and beyond with their dedication to looking after our account and our clients.

Pluspunten:

As a retailer that works in industries that budgets are constantly being cut (NHS, Education). The value of this product, against the perceived market leaders, in my opinion makes Sign In App a must buy. The software is very simple to use and easy to customise to tailor for our own clients requirements. I cannot stress enough, that although this is a very cost effective system, you are not compromising on an inferior product.

Minpunten:

If I would have to choose one thing, it would be the angle of the iPad sits when taking Photographs, its not the most flattering angle.

Green Templeton College

Opmerkingen: I love the app I think its one of the best things I've ever brought into use at the University.
I have recommended it to anyone that will listen. Oxford is a very old fashioned place and people are genuinely shocked and impressed when they come through the door and see the system on the counter. They love how easy it is to use and that we have a clear audit trail of everyone that has been onsite. Great before COVID. Impossible to imagine not having it during Covid thanks to the track and trace purposes
I have been able to adapted the Software for so many uses.

Pluspunten:

Where do you start? its clear, concise, easy to set up and use, so adaptable to changing needs. Brilliant system that people like to use. I can get data within seconds to show my bosses reports. I can create so many groups. When I first started using it you only had 6 groups. I asked for more and was given 8 then 10 now you can get 20. This leads me to sign in apps greatest achievement. The Staff that work for the company. They are always excellent always happy to help and always happy listen to ideas of how the system could be adapted to changing needs as they want you to have the best system you can have and they know this will help them to be able to offer people the best possible system.

Minpunten:

If they could make an add-on like my Timify.com Room bookings app and add in the ability to sign keys in and out or integrate with PAXTON and Salto (more Salto as we are migrating over to them slowly)I would have the perfect system.

does everything you need, for a reasonable price.

Opmerkingen: Pretty smooth overall with little hiccups. Excellent feature set for the price too.

Pluspunten:

The sign in flow is the most important thing, followed by historical reporting. Sign In App is great at both - singing in for regular staff can be done with a simple QR code for contact free, instant signing in. Visitors can easily sign in manually and get their badge printed instantly, with a photo on it, and the name of who they are visiting. The evacuation register is good too.

Minpunten:

It loses the bluetooth connection to the printer whenever the printer is power cycled and it's not easy to re-link it without quitting the app and restarting. If a management device isn't powered on every so often it has to be re-authenticated which is a pain.

Our experience has been great whilst using this system, it does exactly what we need it to do.

Pluspunten:

The app is really user friendly, the system is sleek, modern and efficient. It keeps strict and constant track of visitors who come in and out of the company.

Minpunten:

The app only operates for iOS, which limits it to apple devices, it would be great to see the app developed to further platforms.

Perfect solution for managing staff, visitors and contractors in a busy shopping centre

Opmerkingen: We had been looking for a visitor management system to replace our visitor books and also manage staff in the event of a fire evacuation. Previously we had two books for contractors and roof works access that had to be moved across site out of office hours and different departments signing in separately. Sign In App has really streamlined all of this with the ability to sign in/out at different locations and also via the companion app for certain staff. It also helped us overcome issues of illegible handwriting and not providing site contact details. The app is extremely easy to set up, use and manage via the web portal. The UI and UX of both the app itself and portal are very well thought out and intuitive making the whole system simple but very functional. The companion app is also simple but really effective and access to the fire list on this was one of the main things that swayed us to use Sign In App. QR codes work extremely well too. End users have been impressed with the system and it makes a great impression. Notifications for hosts and others set to other criteria have proven to be popular and a very useful feature to have. The company has been excellent to deal with from initial enquiry to going ahead with the subscription making it all simple and hassle free. Customer support and service has been second to none with fast responses and feedback taken on board. Thanks!

Pluspunten:

Simplicity of the whole system, very easy to manage and customize. Great UI and UX. Great functionality. Everything we essentially needed and more. Fantastic support. Extremely well priced for all that is included.

Minpunten:

There isn’t anything I dislike about this software but do have a have a few suggestions that I will provide via their feedback platform. Some feedback I have already given is already being developed. These do not detract from the fact that the system is already fully capable but all things have room for improvement!

Great value and great support

Opmerkingen: Our overall experience of Sign In App has been very positive. Good value, easy setup, easy to use, expandable at low cost, the constant development of software, friendly responsive support. It's often the aftersales and support that lets companies down. Not so with Sign In-app, they have been one of the best companies I have dealt with in recent years, I would like to say well done to the Sign In App team, long may it continue!

Pluspunten:

The Sign In-app is great value for money, one very reasonable cost license fee per site, and it runs on iPads rather than requiring proprietary hardware. We have bought refurbished iPads for this purpose saving even more money. Management and setup of the software are very straight forward, and our receptionist's really loved using it over our old paper based system. They can easily see which visitors or staff are on site, and even sign them in and out on their behalf from the web based app if required. The experience for visitors is a positive one, and gives a much more up to date impression to those visiting the college. I must thank the reps on support, and the development team, who have been really great at responding to requests for help and advice, even offering to do some bulk changes for us. We have requested several features that we would find useful, to which the team have been incredibly responsive in developing the ideas and putting them into production within a very short time period. I have never experienced such a responsive team when it comes to listening to develop ideas and them actually being implemented, absolutely brilliant! As a result of this rolling development, the Sign In app is constantly improving and has become even more useful to us, with another feature we have requested just added to their development roadmap.

Minpunten:

There is very little to dislike about the software. It is not as fully featured as some other Visitor / Staff / Student sign in systems, but this is reflected in the cost of ownership and deployment. The ability to print high quality colour badges for staff would be a useful feature, but the Visitor badges in mono are quite sufficient.

Behind an amzing product is an amzing team

Opmerkingen: After speaking with multiple vendors, I went with Sign In App due to their superior customer support and competitive price. I also love how they listen to customer feedback to give the customer's what they want.

Pluspunten:

Sign In App has been fantastic with its customer support. My point of contact, [SENSITIVE CONTENT HIDDEN], has been extremely helpful and transparent about the whole process and has made our lives so much easier. Unlike other organizations that beat around the bush when asked a specific question, [SENSITIVE CONTENT HIDDEN] was able to respond to me with the exact answer and in a matter of hours too (even responded on weekends). Other than that, I believe they offer the lowest price amongst its competitors, but offers just as much, if not more capabilities. The app itself is super user friendly and the companion app (which you can download on your phone) has made the staff extremely happy as well!

Minpunten:

Unfortunately, the language toggle only works for the main interface of the app. Currently, there is no way to have the translated messages and what not in the language you desire (e.g. clicking French in language toggle will not change anything except for the interface and therefore not as useful if you have English messages that need to be translated into French) but Sign In App has told that they are working on it and a feature should be available in 2021.

Easy to use, install and configure

Opmerkingen: So far it has been pretty easy experience, configuring the software. The software is very user friendly, so hopefully our users will have no issues. We want to get rid of all the paper sign in sheets cluttering up our reception and for GDPR reasons.

Pluspunten:

Easy to use, install and configure The user guide was brilliant, perfect step by step.

Minpunten:

Not really anything, would be nice to integrate a bit more with Outlook, suck as emailing out ics appointments. Also another improvement could be if we could somehow link this to our RFID cards for swiping in access.

Very happy Sign In App users

Opmerkingen: Sign In App have been a great company to deal with. This is always important to us when investing in a new system and we have a great experience from our initial enquiry onwards.
We opted to purchase a complete bundle which included the iPad, printer etc and it was easy to fit together and configure. Customer support has been great and we have not had to wait for a response using the chat feature on the portal.
We regularly have positive feedback from visitors about Sign In App and we have been happy to recommend the system to them.

Pluspunten:

Plenty of functionality while being straight forward to configure. Once set up, this system is very low maintenance but completely reliable. New features are added regularly and it remains very easy to use.

Minpunten:

I do not have anything negative to say about this system at all.

Brilliant service and great product

Opmerkingen: Very good. As self employed , I would suggest this for any business.

Pluspunten:

Helps me to know who is on site. It also allows me to place documents that require reading. Annamarie was so helpful and patient and knew the product excellently.

Minpunten:

You need time to become familiar with the software. I do not always have the time

Sign In App at Meantime Brewing Company

Opmerkingen: See pros above !

Pluspunten:

From start to finish the process has been simple. I requested a run through of the features and benefits which outlined all parts of the project and how the system could operate in my particular environment. From here the sales process was easy and the kit arrived swiftly. Setting up was simple, I had the first ipad operating in 20 mins. For any outstanding queries I used the online portal and my questions were answered immediately. I have since installed three more ipads. Staff find the Sign In easily with the QR code system and visitors have been impressed with the functionality. It is a critical process for our business to understand who is on site in case of emergency and all our Fire Marshals now have access to the online register which is a brillant function.

Minpunten:

The upgrade to enable visitors to sign in and out during the day will be beneficial

Reinvented our sign in process at a stroke

Pluspunten:

Located this software from a crowded market and delighted with our choice. Initially looking for a product that was gdpr compliant but its simple to use functionality, intuitive controls and ease of use means we've been able to successful trial it to visitors and staff with virtually no user hand-holding. Instantly transformed our sign in process, complied with our HR, security and safety policies and delivered a professional first-impression to all users.

Minpunten:

We're asking users to read through T&Cs prior to signing in - options to reduce, format text in these areas plus a scroll bar would be useful.

An efficient, user friendly & cost effective solution

Opmerkingen: Great value for money

Pluspunten:

Very easy to set up, easy to customise, easy for users to sign & at a great price. Have already recommended to colleagues.

Minpunten:

A longer free trial period would have been great but no complaints so far.

3Cycle review

Opmerkingen: Very good.

Pluspunten:

The easy integration with Ipad and the possibility to add document to sign (like NDAs, etc.) is very helpful

Minpunten:

I would like to have italian language to the management console for our company users.

Brilliant Software

Opmerkingen: We have several sites we manage within the disability sector and this has made our compliance and personnel and visitor tracking super easy. it has also improved our Covid sign-in procedure and saved a truckload of paper. Very happy user.

Pluspunten:

I searched and trialled a few other products before settling on Sign In App. Its ease of use, practical applications sold me within the first day. The customer support is awesome and timely. My boss now thinks I'm a genius and I only implement it! :)

Minpunten:

The only fault, I can think of, and it's not really a fault, is that it only integrates with the brother ticket printers. So I had to buy one of those but meh, not really an issue.

Excellent tailored service

Opmerkingen: Great stress-free system and easy to use.

Pluspunten:

Really great after service care and able to help and adjust software to suit our environment. Great value for money for an all round great product.

Minpunten:

Haven't found anything yet and any problems always fixed.

It's a great modern way for visitors and staff to signin and out

Opmerkingen: Very modern, looks very good and professional

Pluspunten:

Once set up, it is very easy to use on the ipad. Able to use it for visitors and staff. Able to monitor who is in and out the building

Minpunten:

The issues raised were resolved very quickly. Originally quite hard to set up, printer didn't take to the ipad very easily

Perfect Fit

Pluspunten:

Does what it says on the tin. Fits our needs for guest sign in system perfectly. a few small set up issues (choosing the correct printer etc) all questions answered in seconds buy the fantastic online chat service. obviously they know the product inside out.

Minpunten:

not being able to pre register guests when setting up a meeting on office 365 (believe this is coming shortly)

Good Application - very easy for our visitors to use.

Pluspunten:

The Application is clear for our visitors to see what needs to be completed we are also told it is easy to use.

Minpunten:

At times it can keep logging it self out. You need to shut the whole app down for it to sort it self out.

One more step on our digital transformation journey

Opmerkingen: Great, from start to finish. I had a number of questions prior to subscribing and the answers/solutions were provided very quickly . We moved from a old paper-based visitor sign in process to a more secure and efficient digital process with ease.

Pluspunten:

Very intuitive, easy to get up and running in very little time. This was deployed into our business with very little staff training required, I have received a lot of positive feedback from staff and visitors.

Minpunten:

Nothing really, so far this has met our expectations and beyond.

Excellent value for money and easy to set up and use

Opmerkingen: We are now GDPR compliant.

Pluspunten:

The ease of setting up the app and using the reports.

Minpunten:

On sign in groups when they are signing out an alphabetical list appears on the right of the screen and not always their photos. This confuses people.

Excellent Product

Opmerkingen: - Multiple sign out for staff much easier
- Fire evacuations easier
- Tracking staff travel

Pluspunten:

Ease of setting up and signing in. The evacuation list was particularly useful as we find that handwriting can at times be illegible however it was much easier with the system

Minpunten:

We didnt find any features of the product that we disliked

Great Customer Service by Annamarie

Opmerkingen: Great customer service.

Pluspunten:

We are evaluating this solution for one of our customers. The service given by Annamarie was excellent.

Minpunten:

No Cons at this time. We are still learning the product.

Sign In App Review

Opmerkingen: Good. Customer service were helpful. I have not purchased the app as we have purchased it though a more generic work email address.

Pluspunten:

Simple to use. Able to import and export from excel.

Minpunten:

Didn't have some of the features I would like (e.g to be able to put a picture/excel doc as opening message). Mostly, these had some kind of work around though.

Does what it says on the tin

Opmerkingen: Information of people in attendance during a fire

Pluspunten:

Easy and quick to use for office staff and visitors, Ticks the boxes for our Fire Assessment and how we check the building in the event of a fire, being able to check on the phone who needs to be accounted for during the fire drill.