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Over OptimoRoute
OptimoRoute krijgt de klus geklaard. De gebruiksvriendelijke software plant en optimaliseert binnen enkele seconden routes voor service- of leveringstechnici.
Very easy to deploy and use. Simple integration into existing hardware.
Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.
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Reviews filteren (181)
Goed product
Opmerkingen: Fijn programma om mee te werken.
Pluspunten:
Makkelijk in gebruik en lage kosten. De app werkt goed.
Minpunten:
Soms worden locaties niet goed herkend. Altijd even opletten of je de dorpstraat in de juiste stad hebt...

This has saved time and made my dirvers more efficient; so glad we found and implemented OptimoRoute
Pluspunten:
Optimorout makes it extremely easy of creating the weekly routes.
Minpunten:
I would like to see at least two more custom fields (preferable four).
Reactie OptimoRoute
2 jaar geleden
Thank you for sharing your feedback, Shawn! A lot of our customers use weekly planning to save time and be more efficient. We have shared your request for more custom fields with our product team. We appreciate having you as a customer.
Optimo is one of the best routing apps ive used
Opmerkingen: 10/10, used to use detrack but optimo is far more improved, i do wish there was a mobile app for planning however
Pluspunten:
efficient routing and planning - its handy to have both map view and plan view in one window
Minpunten:
no planning app for mobile :( It would be great if this existed handy to make last minute changes when on the fly
Reactie OptimoRoute
2 maanden geleden
Thank you for your review! We’re thrilled to hear that OptimoRoute has been one of the best routing apps you’ve used, and that features like the map and plan view in a single window have made your routing and planning more efficient. We appreciate your suggestion about a mobile app for planning. Your feedback is invaluable. Thank you for choosing OptimoRoute!
Great product
Opmerkingen: I've been using it for more than 3 years and had great experience
Pluspunten:
How easy it is to use and syncing all the information to the phone of the driver.
Minpunten:
Website doesn't work properly on Ipad. It's mostly for computer
Reactie OptimoRoute
2 maanden geleden
Thank you for your review and for being a loyal user for over three years! We’re glad to hear you’ve had a great experience and find the platform easy to use, especially with driver syncing. We appreciate your feedback about iPad functionality and will consider it for future improvements. Thanks for choosing OptimoRoute!
Eerder overwogen alternatieven:
Good Set Up/Needs Updates
Opmerkingen: Pretty good.
Pluspunten:
I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!
Minpunten:
The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.
A happy customer for 4 years already
Opmerkingen: I have been a customer for almost 4 years now, and I am still very happy with it and so are my customers, no hassle with manually sending the arrival time, no, it is sent automatically and my customers can easily track the delivery person via the track and trace link.
Pluspunten:
We can easily create a delivery route and adjust the delivery time to meet the customer's preferences.
Minpunten:
I'm all good, but it would be great if we could get the review to link to Google. Right now, as a supplier, I can only see reviews in the dashboard.
Reactie OptimoRoute
2 maanden geleden
Thank you for your wonderful review and for being a loyal OptimoRoute customer for nearly four years! We’re thrilled to hear that both you and your customers are happy with the platform, especially with features like automated arrival time notifications and track-and-trace links, which make delivery management seamless. Your suggestion about linking reviews to Google is a fantastic idea, and we’ll certainly take it into consideration to enhance visibility and usability for our users. It’s great to know that our SMS functionality was a game-changer for you and that OptimoRoute continues to meet your needs. Thank you for sharing your experience and for choosing OptimoRoute—we’re honored to support your business!
Love getting quick route responses
Opmerkingen: I've used support a couple of times with reasonable results. The API documentation was pretty clear and thorough. The front end can be quite overwhelming, and the training/learning curve is a little high, but we built our own UI and just leverage the api at this point.
Pluspunten:
I like the it has an API and uses convenient endpoints to be able to quickly route a bunch of stops continually throughout the day.
Minpunten:
That it doesn't allow license changes via the API.
Reactie OptimoRoute
2 maanden geleden
Thank you for your review! We’re glad to hear that the API has been a valuable tool for quickly routing stops throughout the day and that the documentation has been clear and thorough. Your feedback about license changes via the API is appreciated, and we’ll consider this as we work to enhance functionality. While we understand the front-end learning curve can feel overwhelming, it’s great to know you’ve successfully built your own UI and effectively leveraged the API. Thank you for sharing your experience and for choosing OptimoRoute to support your operations!
OptimoRoute, why not?
Opmerkingen: I’ve been using it for 2 years now, and we’ve always been able to plan everything without any issues.
Pluspunten:
The overall management is perfect; it just lacks real-time traffic calculation.
Minpunten:
The cost per each individual driver; it would be better to have a package with a minimum number of drivers.
Reactie OptimoRoute
2 maanden geleden
Thank you for your review and for being a valued user of OptimoRoute for two years! We’re delighted to hear that the platform has consistently met your planning needs without issues and that you appreciate the overall management capabilities. Your feedback about real-time traffic calculations and the cost per driver is greatly appreciated. Thank you for your insights and for choosing OptimoRoute!
Save Money using OptimoRoute
Opmerkingen: Implementing OptimoRoute streamlined our delivery process so much so we were able to reduce our dispatch employee from full-time to part-time. Saving on payroll. Needless to say the routing system is right on target, getting our driver in and around Manhattan in the most time efficient way.
Pluspunten:
OptimoRoute has helped us streamline our pick up and delivery service. We are a small business usually just sending out one truck a day that makes multiple stops. The app continually updates delivery times throughout the day. We are able to track our driver without having to call. The app automatically sends out text to clients when delivery is on the way. So many other applications we love.
Minpunten:
Although the program saves addresses, it does not save the contact/cell phone numbers. We figured out a workaround, so it's not a big deal.
Reactie OptimoRoute
3 maanden geleden
Thank you for sharing your experience with OptimoRoute! We're delighted to hear how our platform has helped streamline your delivery process and even supported cost savings by optimizing dispatch needs. It’s great to know that features like live delivery time updates, driver tracking, and automatic customer notifications have made a positive impact on your business. We appreciate your feedback about saving contact numbers—while we’re glad you found a workaround, we’ll definitely take this into consideration for future updates. Thank you again for choosing OptimoRoute and for letting us be a part of your business success!
Easy to use, flexible, good value for money
Opmerkingen:
We have been very happy with optimoroute it has performed well without any issues in the 4 years or so we've used it.
Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.
Pluspunten:
The user interface is nice, clean and fast, options for routing are pretty flexible, being able to setup a pickup before a delivery has been very useful for us. The Api is also quite good and simple to use.
Minpunten:
The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find out who did what. Their support is very helpful in these situations but it would be nice with an audit log or similar functionality in the customer frontend.
Reactie OptimoRoute
3 maanden geleden
Thank you for your feedback and for being a valued user of OptimoRoute for over four years! We're delighted that the clean, fast user interface and flexible routing options have been so beneficial, and it’s great to know that both users and drivers find the app easy to use. We appreciate your suggestion regarding audit logging to better track user changes—this is valuable input as we continue to improve our platform’s functionality and transparency. It’s wonderful to hear that our support team has been helpful when needed. Thank you again for sharing your experience and for choosing OptimoRoute!
Essential Tool for Efficient Route Planning
Opmerkingen: I've been using Optimo Route for over 3 years, and it has been a great experience. The software makes route planning simple and efficient, with live tracking that helps me monitor my daily routes and identify new business opportunities. The notifications for proof of delivery and ETA updates are very helpful for keeping customers informed. I’ve rarely had any issues, and when I do, the support team resolves them quickly. Overall, I highly recommend this app for anyone needing reliable route planning
Pluspunten:
One of my favorite features is the ability to track the route live, I also appreciate the notifications for proof of delivery and ETA updates for customers.
Minpunten:
Honestly, there's not much I dislike about Optimo Route. Whenever I’ve encountered an issue, the support team has resolved it quickly.
Reactie OptimoRoute
3 maanden geleden
Thank you for your wonderful review and for being a loyal user of OptimoRoute for over three years! We're thrilled to hear that our live tracking, proof of delivery notifications, and ETA updates have been valuable features in your daily operations. It’s great to know that our support team has been able to help quickly whenever you’ve needed assistance—our goal is always to provide seamless service and support. Your recommendation means a lot to us, and we’re committed to continuing to make route planning efficient and reliable for you. Thanks again for sharing your experience!
Eerder overwogen alternatieven:
OptimoRoute transformed out business
Opmerkingen: It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of the other services out there. I'm so grateful OptimoRoute is affordable for a small business like ours. Their customer service has always been quick to reply. [SENSITIVE CONTENT], specifically, has been very friendly and helpful. They clearly know their platform very well which isn't always the case with customer service reps.
Pluspunten:
Our company maintains beehives in backyards. Prior to finding OptimoRoute, I spent hours in front of Google Maps manually planning our routes. I thought it would be impossible to find a platform that would let me add such a huge number of variables. I can tell OptimoRoute a date range that we want to go back to our hives, what days the customer prefers we be there, and where our beekeepers reside so that the routes are efficient as possible. What used to take hours now takes 15-20 minutes! Other things I love: customizable emails and texts, the driver app, custom fields.
Minpunten:
I wish there was a calendar feature. A Google Calendar sync would be amazing. The timeline features make it difficult to see the week or day at a glance. The ETAs in the automatic texts are sometimes off by an hour or more.
Reactie OptimoRoute
2 jaar geleden
Thanks so much, Alfredo! We love hearing how OptimoRoute has saved you time and made several aspects of your planning and business easier. We pride ourselves on our customer service, so we are so glad you've had a great experience. Do continue to reach out when you need anything - whatever you need!
Free Trial
Opmerkingen: I had an excellent experience using OptimoRoute and will use it again. I received a follow-up email with contact information and I called with a question. I was impressed with the support I was given.
Pluspunten:
Our small company had been searching for an easy way to deliver over 300 gifts at Christmas. We had volunteer drivers who made deliveries to a few homes after their work day. OptimoRoute, let me choose a small number clustered together for each driver.
Minpunten:
I was totally satisfied with every aspect of the software used.
Reactie OptimoRoute
3 maanden geleden
Dear Jane, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that OptimoRoute helped your small company efficiently organize and deliver over 300 gifts during the holiday season. It’s great to know that the ability to cluster routes for your volunteer drivers made things easier and more manageable. We’re also delighted to hear that you were satisfied with every aspect of the software and that our support team was able to assist you effectively. We strive to provide not only a reliable product but also top-notch support, so your feedback truly means a lot to us. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to supporting your company again in the future! Best OptimoRoute Team
Optimo Review
Opmerkingen: Overall experience is pretty good. Stop numbers and analytics could be better.
Pluspunten:
Setting up routes and live tracking orders.
Minpunten:
The route stops don't come in orders, need to update to make stops more strategically. The analytics is confusing.
Reactie OptimoRoute
2 jaar geleden
Hi Agin - glad to hear you are having a good experience using OptimoRoute! As for your other questions, our support team would be happy to jump in and help guide you through using analytics. Just send us an email at [email protected] and someone will reach out to you ASAP.
Used Daily
Opmerkingen: We’ve tried other systems in the past. Optimo has had the best customer service and the best use. It rarely makes mistakes, which is invaluable.
Pluspunten:
The routing is effective. I love that we can see where our drivers are real time and help direct them if needed. Breadcrumbs help as well when trying to find a lost package.
Minpunten:
It’s complicated pricing. Although, I like the auto top up for sms.
Reactie OptimoRoute
2 jaar geleden
Hi Kelsey - thanks for taking the time to leave a review, we really appreciate it! It's amazing to hear that our software has made your everyday work a little easier and that our support team was able to assist you along the way. Feel free to ask your account executive about the details of the pricing and they'd be happy to go over it with you!
Convenient, reliable and easy to use.
Opmerkingen: Easy to use, delivery tracking makes it all much easier.
Pluspunten:
1. Ease of uploading data. 2. Makes appropriate routes and can schedule 2 drivers at a time. 3. In some situations, we can schedule 2 delivery timings for 1 driver making the clearer for the user who is live tracking. 4. In case I put an address, it saves it in it's data base for the next time which makes it easier to not rewrite the whole address again.
Minpunten:
1. There are instances where the route setups are completely irrational and then they have to be manually set up.
Reactie OptimoRoute
2 jaar geleden
Thanks - making the app intuitive for our users is one of our top priorities so it's great to see the work we've put in is paying off and that you're making the most of the app! OptimoRoute will always generate the optimal routes for your drivers, taking into account all predefined constraints. These routes may sometimes appear to be counter-intuitive, especially when a user has a deep knowledge of the area where routes are being corrected. Record the total distance traveled and working time planned for each driver, then recreate routes which have been previously used. You will then see the distance and time saved. If they still are less than optimal it may be that orders were inserted manually, without re-optimizing, or taking into account how their placement would affect overall time and distance. Select the driver and click Plan Routes, Allowed Changes, Keep Drivers for planned orders fit in new orders. to re-optimize the route. For more info, email us at [email protected].
Best investment we ever made to make our pickup and delivery service better.
Opmerkingen: The best!
Pluspunten:
The ability to keep my customers informed about our run status.
Minpunten:
Having to reset the form everytime an update is made which is almost daily.
Reactie OptimoRoute
2 jaar geleden
Hi Chris - that's great! It's super important for us that our users have the best possible experience and we work very hard every day on it - glad to hear your pickup and delivery service is reaping the benefits of it and our optimal routes. About having to reset the form - can you tell us a little more about it? Drop us a line at [email protected] and our team would be more than happy to work with you on this.
Easy to use Route planning software
Opmerkingen: 5/5
Pluspunten:
Very easy to use, and set up, while also able to communicate with customers effectively
Minpunten:
Slower on updates and new features but they are working and not buggy
Reactie OptimoRoute
2 jaar geleden
Hi Matt, We're glad that you found OptimoRoute to have better support, pricing and features. We develop and monitor our new releases really carefully and and our uptime is 99.9%, so we're happy you noticed that we're not buggy. To see the latest updates in OptimoRoute, be sure to check out the "What's new" feature under our Support navigation menu.
Great Product
Pluspunten:
I like how easy the system is to use and how easy it is for our staff to use as well. The ease of uploading excel sheets to make the process quicker and the ability to assign to multiple drives has been a game changer.
Minpunten:
I don't really think there is something I don't like, I feel that there is always something to improve. I would like to see OptimoRoute become HIPAA compliant so we can add more member data to the platform.
Reactie OptimoRoute
2 jaar geleden
Hi Fernando - thanks so much for the kind words, we love reading stuff like this and seeing our customers happy! Also glad to hear that you've been liking what our features do and that you find it easy and intuitive to use - that's what we strive for. As for HIPAA compliance, we definitely have our sights set on getting it, probably by the end of year, so stay tuned.
Please develop a H5 page for the management website!
Pluspunten:
Very flexible and so far really accurate
Minpunten:
We need a mobile h5 page for the management page. It’s really hard to access the website on phone
Reactie OptimoRoute
2 jaar geleden
Thank you for taking the time to review us, Caddie! We have shared your feedback about improving the mobile experience for our web application with our product team. Please check out the "What's new" section under our Support menu to learn about the latest product releases.
satisfaction with product
Pluspunten:
application is easy to use, a good helper in creating a route.
Minpunten:
There is no such thing. Everything is good.
Reactie OptimoRoute
2 jaar geleden
Thank you for the kind words - we really appreciate it!
Eerder overwogen alternatieven:
We love it!
Pluspunten:
Ease of use and the API was very easy to integrate into our software.
Minpunten:
I believe the API has more features than the web dashboard does, I wish they would implement these. (Clustering Factor)
Reactie OptimoRoute
2 jaar geleden
Thank you for your review! We are pleased to hear that you're using our API successfully. We have a team of implementation consultants here at OptimoRoute that would be happy to work with you to make your experience with our API better. Feel free to reach out to [email protected], and we'll get you set up for a consultation.
Valuable asset for my company
Opmerkingen: We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our service vehicles. Benefits we have gained are: Enhanced visibility and more accurate planning of daily runs. Ability to provide more accurate ETAs and more easily plan jobs with specific time window requirements. Cost savings from more efficient runs.
Pluspunten:
The software is easy to use, easy to set up for use with out existing software, the route planning is very reliable - cost savings from efficient route mapping, Reliable - have had no interruptions to use or crashes, support team is very responsive and helpful.
Minpunten:
Software update notifications - I can't recall seeing any emails or notifications within the software to advise the user when there have been new features or improvements made to the software. I've noticed some changes such as the option to send routes at a specific time instead of straight away. It would be good to be given a list of patch/update changes to see if there is something new available that might be useful.
Reactie OptimoRoute
5 jaar geleden
G'day Dan, Thank you for taking the time to leave a review of your company's experience with OptimoRoute. Fantastic to read about the savings and efficiency gains that our route optimization is giving you! We're working on adding notifications within our software. In the meantime - keep an eye out for our emails and social media updates, where we tell our customers about new features. Best, Pete
Amazing software!
Opmerkingen: We service individual trash cans that are clustered in specific neighborhoods. I can get the lat/long off of Google Maps one time and enter them in an Xcel spreadsheet and then just import everything into Optimoroute and let it figure out the fastest routing instantly among multiple employees who have different scheduling constraints. The app doesn't slow my people down and It handles stops that are very close together. My stops don't have a specific address usually so the lat/long feature really helps. I already have GPS tracking in my truck, but if I did not I would use the live map feature as well because it works really well.
Pluspunten:
This software has solved my routing problems and greatly increased employee productivity. It's very easy to set up the routes and transmit them to employees on a daily basis. The app works great and is very fast and easy to use. The price of the software is reasonable and pays for itself with the increases in productivity. It has made my job so much easier.
Minpunten:
We sometimes start and stop from different locations and I would like to see it easier to set start/stop points for commonly used locations. I would like to see some ability for the driver to make stop specific notes when necessary. I would also like to see the route timing schedule adjust to when the driver specifically starts their route so they know if they are on time. If they have to start a little early or a little late then the scheduled times are not as useful.
Optimo Review
Opmerkingen: Overall a good product to conduct simple multi drop optimisation. Limited reporting available and limited ability for anything strategic. As our business had no optimisation capability it has proven to be very valuable especially in these times when costs and efficiency are paramount.
Pluspunten:
The software is very easy to implement and use. The mobile tracking element simple and effective and we had no problems with any drivers using it. The optimisation process is very fast which allows the user to create several possible what-if scenarios.
Minpunten:
The location database is difficult to manage as it appeasr to add an entry everytime there is a slight change which leads to multiple entries for each location in the gazetteer. If you accidently copy or delete orders there is no "undo" button which can be disasterous when working to a tight schedule. We are unable to plan strategically as in our case I would need to create a large one-off schedule that would require me to add the number of drivers and add cost. As I only need to add drivers as a one-off this make it not cost effective to pay for a months worth of extra drivers. Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver. I cannot therefore use the system report to calculate hours as I am unable to add time for vehicle check, refuel debrief etc.
Reactie OptimoRoute
4 jaar geleden
Hi Tony, Thank you so much for taking the time to leave a review for OptimoRoute's route optimization software - we really appreciate it! Also, thanks for letting us know about your concerns and issues, drop us a line at [email protected] so we can hear more about the specifics of your case and improve your experience. Our team would be happy to help find solutions suitable for your company's needs. We're working on improving our software daily and we'll also be adding new features soon. Hope you'll be able to reap the full benefits of our software with the help of our team!