MIE Trak Pro reviews

Over MIE Trak Pro

MIE Trak Pro is in één woord: flexibiliteit. Dit ERP-systeem past zijn volledige functionaliteiten uniek aan op jouw situatie - maar zonder je portemonnee te schaden.

Meer informatie over MIE Trak Pro

Pluspunten:

The ease of use and the fact that you can search using various options, makes finding the information required a breeze.

Minpunten:

New builds often cause unforeseen problems. Some smaller “nuisance” issues have not be fixed for several build generations.

Beoordelingen van MIE Trak Pro

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,8
Functies
4,5
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

9,2/10

MIE Trak Pro heeft een totaalscore van 4,7 van 5 sterren op basis van 122 gebruikersreviews op Capterra.

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Reviews filteren (122)

Robin
Robin
Software Consultant in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

MRP/ERP Made Easy

5,0 2 jaar geleden

Pluspunten:

This is an of the shelf product, simple installation and implementation

Minpunten:

A free trial will help with potential new customers

Karen
Purchasing Manager in VS
Verpakkingen en verpakkingsmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Customer Service

4,0 4 jaar geleden

Pluspunten:

Purchase order is very easy once it is set up.

Minpunten:

We have such specific needs that some of this program does not work well for us. It is hard to use some of the functions that would be really helpful if we could manage them.

James
VP of Eng in VS
Industriële automatisering, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Tickets

5,0 3 weken geleden Nieuw

Opmerkingen: Considering this has not been in use 1 year, I am surprised at our progress. Overall experience is good and software works. We are still learning how to best use it in our company.

Pluspunten:

During implementation we had questions and features needing support. For these we go online and issue a ticket - support request. I have been impressed at the quality and speed of ticket responses. The mobile warehouse is great and our team loves it. The kiosk for tracking wo progress is great and was easy to implement.

Minpunten:

Some of the features require multiple screens and buttons to execute. The ECO process is limited and does not appear to be written for a company manufacturing products under revision control.

Reactie MIE Solutions

gisteren

Hi James, thank you for your kind words. We will pass it along to our company and support team at our Friday meeting. With respect to your concern with multiple screens, this has been one of the primary focuses of our new, pending Cubed product release. We hope that the new updates meet your expectations. If you'd like to be involved in the review of Cubed, please reach out to me. –Scott Pierson, COO

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Decent software, needs some trimming.

3,0 5 jaar geleden

Opmerkingen: Making POs and creating WOs.

Pluspunten:

It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

Minpunten:

Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

Reactie MIE Solutions

5 jaar geleden

Hello, We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at [email protected] so we could get that set up for you. Thank you for being our customer!

Susan
Susan
President in VS
Geverifieerde LinkedIn-gebruiker
Machinebouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I Love MIE-Track

5,0 vorige week Nieuw

Opmerkingen: MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to choose which modules and capabilities that are important to your organization. We currently have not integrated the accounting module because our CPA has a proprietary application. The more time I spend with MIE and the great people on the support line, I find that you are never finished with the implementation. I now know all the talented people at MIE including [sensitive content hidden] and others. They always assign my tickets to the most informative person for the subject, and the response time is very fast.

Pluspunten:

The features in MIE that I love the best are the work orders with bar codes. This allows the plant workers to easily log in /out of the various sequences. Prior to MIE we had painful hand written time sheets. Other great features is the shipping/invoicing that can generate 100s of shipping labels in minutes. The inventory module is simple and updates inventory in real time. I really love the daily back-ups so I feel our data is always secure and protected.

Minpunten:

I struggled with the quoting module at first to allow the material cost to be nested across parts for real costing, however MIE is not a post processor and we use SigmaNest for nesting.

Reactie MIE Solutions

gisteren

Susan, our partnership with you and your entire team over the past four years has been a pleasure. Thank you for taking the time to share your experiences. We hope to continue to earn your trust and respect as your partner for many years to come. We will be sharing your amazing feedback with our entire company this week. –Scott Pierson, COO

Misty
Office Manager in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Shop Software

5,0 2 weken geleden Nieuw

Opmerkingen: My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best!

Pluspunten:

MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.

Minpunten:

The only issues I have had with MIE Trak Pro are the few times I needed something that was not part of the design...usually related to the employee timeclock recordkeeping. Thankfully, we have found ways around it with the excellent customer service team at MIE Trak.

Reactie MIE Solutions

gisteren

Misty, thank you for your kind comments. We really appreciate the partnership with your company since November 30, 2005. We will be sure to pass along your feedback to our entire team during our meeting this Friday. We appreciate your comments on the future direction of MIE Trak Pro and we will be sure to share it with our development team. If there is anything else I can do to assist, please don't hesitate to reach out to me directly. –Scott Pierson, COO

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Machine- en installatiebouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Mietrak Pro Review

5,0 4 jaar geleden

Pluspunten:

This software is very reliable and capable of generating many reports to help us with daily tasks and decisions. Most importantly the support we receive from the team at MIE is excellent.

Minpunten:

There is nothing I dislike about Mietrak, however, it's only as good as the info you put in, so everyone has to be on board.

Reactie MIE Solutions

4 jaar geleden

Valued Customer- Thank you for your wonderful feedback and for reminding anyone who is looking for a solution that having a supportive team is key to ERP success. Our technical support representatives appreciate your feedback and will continue to provide excellent service to you and your team! It is an honor to work with you and we look forward to continuing this wonderful partnership! -The MIE Solutions Team

David
David
ERP Manager in VK
Geverifieerde LinkedIn-gebruiker
Machine- en installatiebouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

MIE Trak Pro

5,0 4 jaar geleden

Opmerkingen: Although we are still in a relatively infant stage of our MIE Trak Pro journey, we are already reaping the benefits of having a flexible, user friendly ERP system. We have a clear vision of where we want to be in terms of MRP and works order management and we have every confidence that MIE Trak Pro and its excellent support team will help us to achieve those goals.

Pluspunten:

High levels of flexibility. Excellent support.

Minpunten:

Occasionally bugs aren't picked up prior to updating to new build.

Reactie MIE Solutions

4 jaar geleden

David- Thank you for your wonderful feedback and for your feedback about bugs rolling over into the new builds. Our development team thanks you for your help in bringing awareness to any bug in our system so we can fix it as quickly and efficiently as possible. It is an honor to partner with you and help you achieve your company's goals. We look forward to continuing this partnership for many years to come! -The MIE Solutions Team

Christian
Purchasing and Inventory Control Specialist in VS
Plastics en kunststoffen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fantastic program

5,0 5 maanden geleden

Opmerkingen: I recommend MIE Trak due to it's ease of use and fluidity. I've had a great experience with MIE, only issues I've had are issues that aren't the programs fault.

Pluspunten:

Ease of use, accessories available to make processes all digital, fluidity of the program.

Minpunten:

None that I can think of. There's still a lot of MIE I have yet to explore.

ivanna
assistant bookkeeper in VS
Architectuur en planning, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

customer service is good

4,0 3 weken geleden Nieuw

Opmerkingen: It's been a good ride.

Pluspunten:

if i have a question or concern they call me to fix it or explain it fast

Minpunten:

some bugs that appear, or when my last bookkeeper left moved some settings and since them we have not being able to fix it entirely.

Reactie MIE Solutions

gisteren

Hi Ivanna, thank you for your kind comments. We will share your review with Aileen and present the review to the company this Friday to bring attention to Aileen, who assisted you on your recent support ticket. With respects to your bookkeeper leaving and fixing settings, we will open up a customer support call and ask a member of our customer support team to call you immediately to review all of your settings and permissions. –Scott Pierson, COO

Paul
Managing Director and CEO in
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Adding Structure to an Agile Solutions Based Advanced Manufacturing Company

4,0 6 jaar geleden

Opmerkingen: MIE Trak has enabled us to take make a huge growth transition in our business. We are an agile, design-based manufacturing company, and always found it too difficult and time-consuming to put processes around what we did on a day to day basis. We persevered with a fragmented and inconsistent collection of spreadsheets for far too long. Now, working through MIE Trak right from the quoting stage, all information is captured from sales intent right through to manufacturing then delivery, giving our people a consistent framework to work within.

Pluspunten:

Simplicity and ease of use.

Minpunten:

The distance between us and the vendor has sometimes made it difficult in terms of support and we have had to work things out ourselves. Local support for the product would be much better.

Julie
Director in VK
Plastics en kunststoffen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excelent Software

5,0 3 jaar geleden

Opmerkingen: I have had Mie Trak for over 9 years now and it keeps our business running smoothly day to day and is easy to use.

Pluspunten:

The Software is easy to use in every day running of the business, the support is always there, any questions the team are always willing to help.

Minpunten:

The glitches in the system, Work Centres not working properly but this is due to the way we set it up.

travis
Operations Compliance Manager in VS
Machinebouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The software has allowed us to grow our business and meet the demands of our customers.

5,0 5 jaar geleden

Opmerkingen: Increased sales, true understanding of part cost, and most importantly, TRACK-ABILITY!

Pluspunten:

Mie Trak pro has worked with us to better understand what is going on in our shop and allowed us to accurately know where to improve.

Minpunten:

There is so many features it makes us feel we need more work in order to use them all. There could be an ai assistant that will do your job but then again thats what they pay me for.

John
Chief Financial Officer in VS
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Chief Financial Officer

5,0 5 jaar geleden

Opmerkingen: Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

Pluspunten:

The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

Minpunten:

It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.

Elizabeth
Office Manager/HR Director in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

great program. does all we need and so much more!

5,0 5 jaar geleden

Pluspunten:

Customer service is AMAZING. they're all willing and able to work with me to fix any problems that come about and are great at taking input from me as to things that may be helpful!

Minpunten:

There is really nothing that bothers me about this software! Any problems i have, are quickly resolved by the stellar customer service team!

Chris
IT Manager in
Mijnbouw en metalen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Best ERP for the Buck

5,0 6 jaar geleden

Opmerkingen: We have been using the Pro product for over 4 years now and it has exceeded our expectations throughout the initial learning curve to present. Their support team has been extremely accommodating to our requests for feature additions or tweaks. There are a ton of features in this product and takes time to get through and learn them all. We have been very happy with how customizable the product is. It has really helped streamline our business.

Pluspunten:

How customizable it is. Their support team has been very accommodating in implementing requested changes or feature additions. Anytime we have any questions on how something supposed to work or if something was feasible we would get a timely response. You get great personalized service with this company which is rare. The software has made a huge difference in streamlining our internal processes making us more efficient.

Minpunten:

Sometimes so may new things are added it takes a while to notice them or figure them out. Not a lot of documentation so once the basics are learned you have to submit tickets to get answers answered.

Bob
Founder/Owner in
Fabricage van elektrische/elektronische producten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

MIE Trak Review: MAK Metals/ MAK Grills

5,0 6 jaar geleden

Opmerkingen: We have been using MIE solutions for 10 years now, it has played a major part in our growth from 3 people to 50.

Pluspunten:

The product is so flexible collecting all the different data to make better decisions and the support is fantastic at making reports fit our specific needs.

Minpunten:

It is not a cheap program.

Dave
Owner in
Mijnbouw en metalen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Metal Integrity Review

4,0 5 jaar geleden

Pluspunten:

The product fits our needs better than any I’ve seen and the Vendor does a good job of responding to our needs.

Minpunten:

New builds often cause unforeseen problems. Some smaller “nuisance” issues have not be fixed for several build generations.

Travis
Laser Programmer/Operator in
Mijnbouw en metalen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Growing our Business with MIE Solutions

5,0 5 jaar geleden

Opmerkingen: Software offers so many amazing features we can’t apply all of them to our system.

Pluspunten:

Whether it is IT support, sales, our customer service, the Mie solutions team is always prompt and professional about helping us grow as a company.

Judy
Quality System Manager in
Mijnbouw en metalen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Custom Sheet Metal Fabricator

5,0 6 jaar geleden

Opmerkingen: As a custom sheet metal fabricator, finding that job shop software that fits your companies needs is important. We came across Mie Trak 32, years ago, and within the past couple of years we integrated to the Mie Trak Pro software.
Mie Trak Pro software easy to use, from quoting to invoicing; it offers real time viewing/updating, tracking orders, job costing, reports and a quality system. The ease of requesting support is a click away and the Mie Trak support team members are phenomenal. They are there when you need them. Once you submit a support ticket, a team member contacts you quickly.

Pluspunten:

Easy to use software. A support team that is available when you need them.

Minpunten:

Software training documents could be more detailed. I think with any software update, there are always bugs/glitches, it would be nice to have an update free of bugs/glitches. The training module could be more user friendly; unable to edit areas to build them to your needs.

David
Owner in
Mijnbouw en metalen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

been very helpful in managing our shop

5,0 6 jaar geleden

Opmerkingen: I would recommend it

Pluspunten:

Easy to use, keeps track of everything, Great for managing all the items we need to make product, materials, hardware

Bill
Planning Manager in
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Pro-Tek

4,0 6 jaar geleden

Opmerkingen: It has been good, not too many issues with MIE Trak Pro.

Pluspunten:

The product is not too hard to use. Vendor has good support.

Minpunten:

Nothing comes to mind.

Predrag
Estimator in Canada
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Flexible, efficient time saver.

5,0 5 jaar geleden

Pluspunten:

Logical flow of work done efficiently saves us lots of time. Features are well thought out and regularly updated and improved.

Minpunten:

Help file for those rare cases that help is needed could be more expanded in detail. Over all it is an impressive program.

Todd
Vice President in
Mijnbouw en metalen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

MIE Trak

5,0 6 jaar geleden

Opmerkingen: AFT has had a good experience with Mie Trak. Albeit we are using a down rev. version & hope to upgrade in the next calendar year.

Pluspunten:

Custom Alerts - ease of use

Minpunten:

Down revision “custom”reporting is challenging

Russell
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: SoftwareAdvice
4,0 11 jaar geleden

Opmerkingen: Our company has been using MIE solutions for over 12 years. Originally a $5 million a year company, we have increased to over $40 million year in sales and we continue to use MIE Trak PRO effectively in our day-to-day operations. The flexibility of their programming allows our growing sheet metal business the opportunity to create useful software that can be tailored to meet individual programming needs for our customers. We chose MIE Trak PRO primarily because of the availability of their support staff . Their willingness to customize programs and provide new innovative solutions to help us work more effectively has always been their greatest asset. In addition, employees from order entry to machine operators are confident in their usage because of the easy to navigate menus and screens. This product can handle a large volume of users without crashes or slow downs. There are times when as many as 100 or more workers are using the system in various areas and it still runs smoothly. We have never been disappointed in our decision to choose MIE Trak PRO as our business software vendor and solutions partner.