Pleo reviews

Game-changing expenses software

Opmerkingen: Overall Pleo has changed the way we do expenses and made it much simpler and faster to empower people with company spending.

Pluspunten:

Before I used Pleo, expenses were a real pain and took a lot of time. I love how easy it is to set up users on Pleo, to give them limits, and for them to start using it. The virtual cards make it really quick to set people up, and the visibility of spending is great. It also gives nudges to people to add their receipts, which saves time.

Minpunten:

Pleo has a great feature for "fetching" receipts from your email inbox but this doesn't always work brilliantly so I still have to go and find the receipt manually. It'd be great if this was more reliable.

Economical Expense Manager

Pluspunten:

Made life easier with the invoice and account management.

Minpunten:

I found it a little difficult to use. The user interface could be improved much.

Started great - downhill from there

Opmerkingen: To top all the serious technical issues we have with PLEO, customer service is extremely lacking. The phone number on their signatures is bogus, no-one ever answers. They chat support can only confirm that there's indeed an issue. Tickets aren't followed up so any issue you have, get used to it. Personnel is constantly changing so I've already had 4 account managers.

Pluspunten:

I liked how easy it was to implement it. Very intuitive software with great design

Minpunten:

They've started implementing some great features... That don't work properly and ends un being unreliable.Uploading from a phone, rotating expenses, analytics is useless if you use more than 1 tag, some exports have appeared with blank pages instead of the ticket, plastic cards that couldn't be activated, payment rejections without notice and alternative...

Great solution to expenses claims

Opmerkingen: We spend some time researching pleo before we signed up, and pleo were happy to answer all our questions and provide web demos to show us how it works. Our experience has been very positive.
Pleo saves us time overall by reducing manual admin processes associated with expense claims. It saves elapsed time at month end for both individual employees and our accounts team. Staff like the app and their experience has been positive.

Pluspunten:

Great integration from payment to accounting for expenses. Individuals deal with the admin for their expenses item by item using the phone app to snap receipts (or via browser)- it's easy and saves time and lost receipts. Much easier than using a company purchase card. The only things we have to claim via an old fashioned process are things we can't pay for with a pleo card - for us, cash payments for taxis, and mileage claims. Our accountant can download all the info they need at month end easily with all the receipts. Admin users can manage risk by setting limits - monthly or total, plus per item limits. Admin users can freeze and unfreeze cards if a user thinks they've lost their card then finds it. Analysis lets you see quickly where your expenses spend is.

Minpunten:

Most of our spend is in one category, and while you can set up sub categories, at the moment you can't analyse spend against those subcategories. That said, pleo want to know what would make their product better, and we've already seen improvements to the app.

Great for Business Expenses

Opmerkingen: If you are a SME I don't see any reason why you would go with a competitor. The app works incredibly well and fast, the support is lovely and helpful, the system is easy to understand and implement.

Pluspunten:

It is incredibly easy to use, it has a lot of functionalities and whenever I needed help from the support team I always had a great experience. I do a lot of purchases, probably 15 a day and I've never used an expense system in my career that was that easy.

Minpunten:

I have to say the new update isn't my favourite, funnily enough it adds more functionality (which in itself is good) but now it takes one step longer to upload a receipt (it's still incredibly quick, doesn't even take 30 seconds), but it's something I noticed.

Great Company, Makes Expense Reporting So Much Easier.

Pluspunten:

Pleo is such a sophisticated system, we have a lot of employees out and about and they can rack up a lot of expenses meaning LOTS of receipts having to be collected at the end of the month to compensate them in their wage packet. Not only is it good we can use company money for their expenses, all they have to do is snap a picture of the receipt and they've done their part! Great company, easy to use interface, brilliant support, if theres any complicated questions, PLEO will setup a webinar with one of their professionals giving you such specific assurance.

Minpunten:

I have no cons for PLEO, we haven't encountered any problems thus far and have been using the system for around 8 months.

Plug & Play, cost efficient, timesaving - Makes everyones expenses easier and more fun!

Pluspunten:

Simple to use - Plug & Play. The experience is completely simple and smart - from the app download to the use and expensing. Pleo has cut down our expense processing and handling by at least 60% and will save several days per month when we get the full implementation and API. Fun & and fantastic easy to use for everyone in finance and to the management group.

Minpunten:

We have experienced people not being able to rent cars, because of the companys name was on the cards - we then tried out with personal names and the issues seems to be solved

Perfect tool

Opmerkingen: I like spending time on things that develop​ and grow our business rather than filling out expense forms. Pleo allows​ us to do that while we are absolutely sure that Pleo will do its part perfectly.

Pluspunten:

The Pleo app works perfectly. It saves you a lot of time and it makes it super easy to control and follow company expenses. The integration to accounting platforms like e-conomic works very well and it saves time and money on your book keeping.

Minpunten:

The export functions could be more elaborate but that would just be icing on the cake.

Amazing fintech solution for all companies

Pluspunten:

It gives freedom to the entire sales team and all other employees who occasionally spends money on behalf of the company, by giving everyone a corporate creditcard. For the management it saves so much time on administrative paperwork and control, since you have full overview and control on spending in the PLEO solution.

Minpunten:

It would be nice with more open API´s to integrate with the rest of our business software.

Pleo has optimised our financial logistics with 90 % in cost. Workload has dropped immensely.

Pluspunten:

The real time auditing between the many in-house projects, is for us the biggest advantage. But also the fact, that our auditor only has to use 20 min!! to place a full year of bookkeeping with more then a 1000 receipts divided into approx 10 in-house projects, with each their account. Also the employees and the project managers find stability in their everyday work and it has improved their experience of ownership and responsibility in the organisation.

Minpunten:

Pleo is still under development, and it shows in terms of solutions can could improve the experience even more. We have contacted Pleo on 3 occasions, identifying needs for improvement. The first two are already under way, and the third, they are looking into at this point.

Saves you tons of time and let you focus on what really matters - amazing software!

Pluspunten:

Pleo has helped us a lot as a growing startup by giving us an instant overview of our company expenses, and at the same saved us tons of hours of work by letting Pleo do the match of receipt and most of the bookkeeping. As a head of accounting I personally like the instant overview of the expenses Pleo gives you and the easy userface, which makes it possible for every employee to use Pleo from day one. Most of the employees in our company didn't need to talk to me before using Pleo - they just figured Pleo out on their own because it is so simple to use! At the same it gives you a much more flexible way of managing your expenses and company cards. Before we used Pleo it took us weeks to make changes since we had to sign a lot of documents and wait for our bank contact to get back to us. With Pleo you sign once - and then you can manage all your daily / monthly / yearly limits on each Pleo card you have as a company, and you can easy give or withdraw an employee company card.

Minpunten:

I do wish that Pleo will make it possible in the future to transfer more data from Pleo to the accounting system. For instans - there is not an integration between the projects numbers registred in Pleo and the project number system in our accounting system. That means that when you do exporting of your data + pictures of receipts from Pleo to the accounting system, the account system (as it is right now) will not understand the project numbers exported from Pleo and the accounting system will therefore not automatically create these project numbers or register them as project numbers in the accounting system at all. If we were a bigger company with more projects that would be an issue.

Pleo - an easy to use company card

Opmerkingen: Reciepts are fast in the system. With the "first reminder" of missing reciepts accounting saves time and the card holder is reminded fast enough to go through pockets before laudry day ;-)

Pluspunten:

Fast delivery of new cards makes it easy to onboard new colleagues. The setup of the new account is even easier. You can always adjust any limits made to a specific card and have overview over all recipts and invite your external revision to join.

Minpunten:

The only thing I can think of is that you have to be patient with taking a status of account. Since some payments may be pending for a day or two, you should remember that some payments may join already accounted days. But knowing this it is only a minor disturbance.

Best company card ever!

Opmerkingen: Just works. I think my 2-year old son could figure it out.

Pluspunten:

Beautiful interface and 1-click (almost) bookkeeping is very impressive. I save maybe 2 hour a month on reporting for myself and my teams and I don't have to keep track of my receipts in my pockets.

Minpunten:

Would be great if there was some sort of kickback but that's probably not in the EU directive that makes it legal.

Slick product

Opmerkingen: Installing Pleo was all about TIME, time for us, time for the users, time for everyone. Simple and time efficient where a child could use the APP is great.

Pluspunten:

Pleo simplifies our corporate card system, allowing an APP based system that is user friendly and simple to use. It saves the finance department at Oakbrook Finance time and effort in taking the admin out of the process.

Minpunten:

As of yet the VAT element being missing, however Pleo are quick to take on board feedback and I'm told this is being worked on to be added soon. Not many companies respond to change this quickly.

What's not to like

Opmerkingen: We managed to get rid of a very clunky system for expenses that required a lot of admin time from staff. Expenses were therefore often delayed. So not only have we made our technical staff more billable, we have also seen an improvement on cash flow!

Pluspunten:

Staff are never 'out of pocket', the cards and app are very easy to use on the go and the expenses can be directly exported to our accounting software. Smooth sailing all the way!

Minpunten:

The search function within 'projects' or now called 'tags' in the app is not as easy to use as the one in the web version.

Easy to use, saves a lot of time and the customer support is fantastic

Opmerkingen: Saving a lot of time

Pluspunten:

That I can transfer transactions and receipts to my accounting system, it is easy to add funds to our wallet, and i can create new users and order new cards in no time

Minpunten:

The project module. I am really looking forward to when the projekt module is up and running. I can still transfer the project costs and receipts to our accounting system but i have to adjust the transactions manually in my system to make sure that they are entered on the right projects

Saves a lot of time

Opmerkingen: saves a lot of time

Pluspunten:

Employees using the cards saves a lot of time and they are all very happy with the solution. Accounting saves a lot of time with the booking - and even more time because we do not need to chase collegues for missing receipts. It is very fast and easy to get new cards for new employees.

Minpunten:

Not integrated with our finance system (Uniconta) - we need to attach the receipts manually when the transactions are imported

So easy to use

Opmerkingen: I would really recommend PLEO to other businesses. I think the service is great, it was easy to set up and easy to use overall.

Pluspunten:

I am really impressed with the ease of using this ap. I find the categories are simplified, yet detailed enough and easy to use. Furthermore, I have experienced several minor issues and each time I have reached out for customer service I have received excellent and attentive customer service!

Minpunten:

One downfall I found, was when I tried to make a purchase online which was over my limit but I hadn't realised. This attempted transaction then froze my card and I was unable to make further payments until speaking to a member of PLEO team. They did tell me after that I could fix the problem in the ap, but I din't find that clear at the time.

It's a no brainer - You can't run a business without pleo - simply as that.

Opmerkingen: Everything i wished for.

Pluspunten:

I'm currently using PLEO daily. I save time and dont have to worry about missing document for the employees or myself. Pleo is very simple to use and the

Minpunten:

Nothing. It does it's job every time I need it.

Pleo

Opmerkingen: For our business it is a good tool to get the costs immediately

Pluspunten:

Its easy to use, and with instant messages on use

Minpunten:

Limited use worldwide on the card. Some major airlines dont accept the card, nor is it useless in all of US

A magic timesaver

Pluspunten:

With PLEO, I no longer need to worry about tiresome expense reports - either for expenses I incur or that I used to have to sign off in detail. The savings in time and convenience allow to me to focus on building the business instead.

Minpunten:

There are *occasionally* expenses I can't use this for - such as in flight purchases... but this is rare.

Pleo makes managing expenses quick and painless.

Pluspunten:

Pleo makes a process that used to be extremely frustrating (keeping, collecting, recording receipts in a spreadsheet) a genuine pleasure. I love how smooth the experience is from making a payment to snapping a receipt - and then you don't need to worry about it any more. Having categories to tag payments under also make it much easier to track spending in real time. It's just a beautiful product.

Minpunten:

Nothing really. One tiny thing is notifications for recurring payments, but they are working on this.

Improve our work efficiency

Pluspunten:

Card for employees we use everyday spending, easy to manage very employees and export to sage is very convenient to our accountant.

Minpunten:

Top up my wallet is not that convenient at this moment, I need to make a transfer from my business account to specificated account with reference number.

Great solution to a real problem

Opmerkingen: Great. The app is great and the one time I had to use customer service they were on it really quickly. It's saved me and my colleagues a lot of admin time.

Pluspunten:

Ease of use: the app loads quickly and when I make a purchase with my card, the notification comes through instantly, which makes it easier to upload receipts.

Minpunten:

The desktop login prompts me to login with email but then I can only login with Google. Slightly confusing at first but not a big deal.

Perfect for our small company

Opmerkingen: Great experience! We would never go back to where we were before!

Pluspunten:

Easy to use for all os us! We handle all the bills ourself and it was a living hell before Pleo :)

Minpunten:

The software is great so we don't have anything to mention here.