Mailbird reviews

Geen kontakt met helpdesk

Opmerkingen: Werkte prima totdat ik de licentiesleutel invoerde. Toen kon ik niets meer.
Kontakt met de helpdesk werd na 2 mails gestopt en als ik nu mail krijg ik de melding dat het emailadres niet meer in gebruik is.
Maw weggegooid geld

Pluspunten:

Geen. Als het niet werkt kan ik geen pluspunten vinden

Minpunten:

Werkt niet. Net als de helpdesk. Die besluit ook ineens de communicatie stop te zetten

Great Product

Pluspunten:

All my social media accounts, calendar and apps in the sidebar. Saves time because everything is there at a glance.

Minpunten:

Nothing to not like. What more can I say!

Very happy I made the switch from Hey

Opmerkingen: I haven't been using it for too long but I like it way more than Outlook and think paying once for a lifetime license to the client is a great model that's not too common nowadays.

Pluspunten:

The ability to consolidate all of my email addresses AND calendars in a single email client with both, powerful integrations AND the ability to make it barebones enough so that it can be a tool for focusing is fabulous.

Minpunten:

I honestly cannot think of anything bad to say about it for disciplined people. If you're not disciplined, you might have some problems because you can integrate basically any messaging platform with the client and that could end up causing an unlimited amount of distractions.

Great product until v3.0

Opmerkingen: Love it until v3.0. I was excited to test new versions and use 3.0. My license doesn't support it.

Pluspunten:

Mailbird was my preferred email management tool. I always preferred it above Google, Outlook, etc.

Minpunten:

I have a professional license. That lifetime professional licence does not include the features in the new v3.0. Mailbird has not lost all of its usefulness.

Not a Mailbird Lifetime Deal - Be Aware!

Opmerkingen: In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal.

Pluspunten:

As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features. However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade.

Minpunten:

Having to pay again for Mailbird 3 feels like a betrayal of the trust I put in the "lifetime" deal for Mailbird 2. The term "lifetime" implies a long-term commitment, which I assumed would include subsequent versions of the software. However, it appears this is not the case. While I understand that the development and maintenance of new software require resources and hence, costs, it's disappointing to face another payment request after purchasing what was marketed as a lifetime deal. In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal.

A solid email client

Opmerkingen: Overall, mailbird is a great product that I am proud to use daily.

Pluspunten:

I like a unified email account that consolidates all my Gmail accounts in one place. I like the integration with Evernote and Facebook helps my productivity. I love the search function which is fast and accurate.

Minpunten:

For filters, it would be advantageous to be able to screen for partial strings in a domain name to be able to delete it from the inbox. Currently, I have spam coming to me from different variations of @xxxxxxxxxxxxxxfacebookmailcom. I would like to be able to set up filter ANY emails coming from the facebookmail.com domain

The email client MailBird is very simple to use.

Opmerkingen: It's easy to customize MailBird. I have the ability to alter both the client's appearance and how it functions.

Pluspunten:

I can handle several email accounts from one location using MailBird, a desktop email client. It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of keyboard shortcuts.

Minpunten:

Only Mac OS X and Windows support MailBird. No mobile app exists.Occasionally, MailBird can be sluggish, especially if I have a large number of accounts and messages.

Great email client

Opmerkingen: Very positive. I've received good customer service and the price is very reasonable given that it's a one-off payment.

Pluspunten:

Set out nicely with a clear design. Love having whatsapp dropbox and google calendar all in one place integrated into the email client.

Minpunten:

There is nothing that I can think of I don't like about the product. I am very happy with it.

Lifetime pay once not honored

Opmerkingen: I purchased the Mailbird lifetime pay once software in 2019, since then I have always had access to all updates as was the company's commitment to pay once. Now in version 3 the company wants new payment, including an annual fee. This breaks the conditions established by them and is an unfair attitude on the part of the company.

Pluspunten:

Software with good features and that works quite well

Minpunten:

Terrible customer service with standard responses and no resolution of issues. Unhonest company attitude in unilaterally changing the conditions under which they made the sale.

Great app for managing email

Pluspunten:

With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always change the work window.

Minpunten:

it might be easier to customize but that's not a big deal

Version 3.0 violates my original license agreement

Opmerkingen: Good until v 3.0. The interface was very good for users with only one email address.

Pluspunten:

I used to like their purchase once, and get lifetime updates license.

Minpunten:

I had a perpetual lifetime license but after the latest update, they are trying to force me to subscribe!! I think a class action lawsuit may be in order.

Bells and whistles. Pay them for an app then help them with R&D for free. Waste of time and money

Opmerkingen: horrible, frustrating, waste of time, waste of money. Big on promises, poor on delivery.

Pluspunten:

nothing at all. Oh, hang on, there was one thing... uninstalling.

Minpunten:

unstable, support enquiry leads to end user fault - not cool.

If You Have An Exchange Account that isn’t related to a business, don’t buy this!!!

Opmerkingen: This is the third time in the last few years that I’ve bought and used mailbird. I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home these issues:
Here’s a paraphrased conversation from their support:
Me: Hi, I have an exchange account that is my school account as I am a student that needs to work with the other inboxes. It’s not a business and I don’t need business features or to pay for a business plan bc I am not a business- is there a work around? Otherwise I’d appreciate a refund. Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a business account.
Support: you can change the IMAP settings.
Me: how/where/what do you I change them to? You have no docs or articles to help and your doesn’t allow me to do anything other than choose a new url for the outgoing server. I cannot even access the incoming server.
Support: (a different person) Buy MB business! (Then proceeds in many different long paragraphs to try to sell me a business upgrade/account.
Me: I cannot delete the exchange account as the app crashes. Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts. Please help me by addressing the other things I spoke to.
Support: x4 more times (ignores my concerns) Buy business!! (Proceeds in paragraphs to try to sell me MB Business, pasted similar pitch…

Pluspunten:

The UI and the ease of use, versus outlook, mail, etc.

Minpunten:

They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you work through them. One thing I can say is that their support the last time I ordered this product was MUCH BETTER. They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to business. And then they repeatedly ram you into buying a business account, regardless of whether you need it or not. As someone whose worked in customer success, service, and sales for 18+ This company likely won’t survive if their only response to complains and issues is ramming a product the customer doesn’t need down their throats and not addressing any of their issues. Good support that retains customer and reduces churn actually had the customer’s best interest in mind… it’s clear by how things are ran here, and my multiple support tickets that all pan out the same, that is most definitely not the case with this product. Such a shame bc I actually love the functionality, and as a web developer, I know that UIX with these apps are absolutely terrible.

Ongoing problem connecting to our ISP's imap server when trying to send emails. DOVECOT issue.....

Opmerkingen: Bad, we own 6 or more seats of the business version and this is happening on all the seats. We are experts at removing email account from Mailbird and re installing them to the point that I have memorized at least 4 of our emails passwords which are 12+ characters in length with many strange characters.

Pluspunten:

Easy to use and when it works it is great sad thing is that there is a problem sending emails and we are told it is our ISP who uses DOVECOT. This does not make sense as we then subscribed to smtp2go which is a totally different systema and we have the same ongoing issue. We have sent 20 or more .log files as this is what support require and each and every response has stated that we must change the connections to 1 and set the download to manual not auomatic. I have 10+ copies of the exact same canned response which ofcourse does nothing to resolve the problem. Compose email, click send and a day later it is still sitting in the drafts folder. GRRRR

Minpunten:

The fact that there appears to be an inherent problem with the SMTP portion of this program, been like this since day one and the company is doing absolutely nothing to resolve this problem. The only way to get these stuck emails to send is to press Ctrl+Shift, click on hamburger menu, then click on debug, the program restarts and then when it reloads the email sends, of course the .log file most probably shows nothing is awry because now the email is sending..

Mailbird has a great interface for managing multiple mail accounts

Opmerkingen: Overall, I stopped looking for another app, and so, for my, the glitchy integrations are not enough for me to move on to another app, because I really like the user interface of Mailbird.

Pluspunten:

I like the interface overall. I use it for a total of ten distinct mailboxes for diffferent companies and roles, and Mailbird gives me enough ways to separate these things, while still having a catch-all inbox, which they call Unified Inbox, in case I ever achieve Inbox Zero.

Minpunten:

I have yet to be able to get the integrations to work - Zoom and Google Calendar are the two I would use the most. I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I could not close the window, ever, so that it was blocking the screen until I force closed the mailbird process altogether.

Finally, a great email app with best form and function for Windows

Opmerkingen: Beauty will save the world. My philosophy is that if it's not beautiful and functional, I/people will not use it. Mailbird is great in terms of aesthetics and email app functionality. It just looks great, easy to use, and works! Some advanced features (filtering, search) may be a bit wanting. But for my daily use, it feels just like Gmail as it should be (on a beautiful platform).

Pluspunten:

It is a thing of beauty. Form meets function. It is much better than other Windows email apps, and I've tried a ton already (Thunderbird, Outlook, MS Mail...). It kind of reminds me of Spark mail which I use with my Mac. Keyboard shortcuts is the same with Gmail (by default) which made it easy for me to transition from browser based gmail to Mailbird. The Snooze function is also one of my favorites. It helps me achieve Zero-Inbox without worrying about the emails "I don't need to attend to right now but need to be reminded of some other time." Support team is very quick to respond and are indeed helpful. Even before I got my Mailbird Pro, they have been very responsive.

Minpunten:

For more advanced email enthusiasts, it might disappoint that it currently does not have the ability to set up filters, or messaging rules. (Maybe you can set this up with gmail beforehand?) The search can also be made more powerful. Right now it can't search and/or sort by date.

Most reliable Gmail client

Opmerkingen: Very good. My daily native email driver. Light years better than Thunderbird and Outlook for Gmail.

Pluspunten:

Closest thing to an official native desktop client for Gmail. Connects and syncs quickly and easily. Replicates most (nearly all, with a few exceptions) of Gmail's features, including shortcut keys. Simple, logical UI very similar to Gmail.

Minpunten:

* Need support for other email clients so you can merge email. * If you accidentally move mail out of Sent Mail, you cannot move it back in (this is a bug and they know about it, but it has not been fixed). On Gmail, you cannot move mail out of Sent Mail, which is how Mailbird should behave. * There are minor UI quirks that should be addressed. For example, right-click does not always bring up the correct context menu (it will often bring up Print instead of Spelling, for example). * Doesn't support email sorting, the #1 gripe people have with Gmail. On Outlook, for example, you can sort your Gmail (but overall, Outlook is weak with Gmail).

Mailbird is easily the best replacement for Outlook.

Pluspunten:

I switched from Outlook to Mailbird as Outlook continually crashed when opening up specific emails. I haven't had any of these issues with Mailbird. Mailbird provides a very basic interface with the majority of options accessible through the application settings. I find this helps me focus more on the emails I have received as much more real estate is provided for these. I also love how you can see when people have received and opened an email so your not guessing whether they have read it when following up with them.

Minpunten:

The filters that I have set up in Mailbird work, but when I run these manually they are far slower to run then Mailbird's competitors. While it does not crash the software, sometimes I can be waiting for many more minutes and so close the software to stop the filter running.

If you are new to email, ignore my review. If you are very used to Outlook AVOID this product.

Opmerkingen: I am frustrated every day and wholeheartedly regret that I did not invest in the program that I was used to, Outlook. I tried to cancel and get back my investment, but I was two weeks too late. I got a note back from a manager basically saying, too bad for you...

Pluspunten:

If you are new to email, ignore my review, you probably like the many positive features of the program and do not know or will not be bothered by my Cons. Like many reviewers said the program is beautiful, colorful, and has a nice video game feel. The icons are easy to understand and work quickly within the program.

Minpunten:

If you are a 20 year MS Outlook user like me, I don't care how cute my email is, I need it to be functional. Frustration starts in that the inbox scrolls in the opposite direction of most everything else on the internet. Adds a step. Replied to emails disappear into the sent message and I can only retrieve them by opening up my server page. Adds several steps. There is no advanced search. The search function is incapable of searching only one folder (e.g. inbox only) so to clean out my inbox ADDS SEVERAL STEPS.

Best email client I've found!

Opmerkingen: Mailbird provides seemless integration of multiple email accounts and excellent integration with other apps, providing a one-stop overview of most of my correspondence and task-management.

Pluspunten:

What I like most about Mailbird is the ease of managing my email workflow. Because of the ease of assigning inbox items or strategically snoozing items I want to visit later, I frequently operate with an "Inbox Zero" status. Using Mailbird has greatly helped me to get things done. The integration with other apps, especially Evernote and ToDoist, makes Mailbird even more useful. After using various cloud-based and offline apps, I plan to stay with Mailbird for a long time.

Minpunten:

The only thing I'm less than pleased with is a display issue on my laptop when I switch to tablet mode. (Dell Inspiron 5000 series). Mailbird still works, but resolution is not what it should be in this mode. Given Mailbird's frequent updates and responsive customer service, I expect a solution to this is not far-off.

Mail Bird Pro is my default emailer now

Pluspunten:

Easy to use, there is no unwated additional buttons on confusing functionality. Simple inferface makes it load faster and get notified instantly when a new message arrives.

Minpunten:

There is no delete button while reading a messge individually in the popup window. If we needs to delete a mail after reading. we need to close the messge window and then needs to delete the messge from the list. It is a not simple.

Best email management software you only need

Pluspunten:

Filtering email is sooo easy with Mailbird. ♥ I have 10+ emails and managing them in one platform is such a huge deal for me. I also love their mail tracking, when someone has opened your email already. I know there's so much to explore though I've been using it for more than a year already.

Minpunten:

Looking forward to create email filter at once.

Great software!

Opmerkingen: I have loved this program from the first time I installed it. Setup is easy, account setup wizard is a great and easy walkthrough, and it handles IMAP accounts with ease.

Pluspunten:

I have multiple accounts, personal and professional, all in one place. Outlook does now configure for some email servers, but this program come pre-configured with the correct protocols for all of the major web based email servers.

Minpunten:

No direct interface with Antivirus. The program does not have an available interface that antivirus programs can use to pre-screen emails for viruses.

MailBird is a serious contender for best email app

Opmerkingen: Overall I'm able to use Mailbird for all my email accounts and combine everything into one email app which is great. No more switching back and forth to multiple different apps.

Pluspunten:

Mailbird is a great full featured email app that works smoothly on my Windows 10 computer. It's replaced all other mail apps (including Microsoft Outlook). It has a wide variety of settings for customization. I can add emails from all accounts very easily and it works flawlessly.

Minpunten:

I do have a difficult time adding POP3 and IMAP accounts at times. It's unclear why at this point so I'd like to see an easier way to add those types of email accounts.

One of the best in market email platforms

Opmerkingen: Very impressed with the software - great value for money with lots of useful and brilliant features. A good email client with features similar to Microsoft Outlook and that can support multiple email accounts.

Pluspunten:

If you like Microsoft Outlook but you use another email client like GMail then you'll love this. It provides you with the features that make Microsoft Outlook great and adds additional functionality on top of that. Highly customisable as well - one of the best email platforms I have used! If you buy the Pro version as well it's really good value for money and you can buy a lifetime licence for a one off fee.

Minpunten:

It offers a free version but the free version has advertisements and less functionality than the pro version. Although to be fair, the functionality you get in the pro version isn't a big improvement and some might not find it worth the money. The main benefit in my opinion is getting rid of the advertisments.