Over Shortcut

Clubhouse is een snel projectmanagementplatform dat is gebouwd voor de softwareteams van nu. Probeer het 14 dagen gratis – geen creditcard vereist.

Meer informatie over Shortcut

Pluspunten:

Ve used more complex software for ticket management and simpler tools, and Shortcut is the right balance of features, cost and ease of use.

Minpunten:

Some technical bugs that come about (and no way to avoid upgrading versions) because it's a web app. Mobile app could also use some work.

Beoordelingen van Shortcut

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,6
Functies
4,4
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,4/10

Shortcut heeft een totaalscore van 4,6 van 5 sterren op basis van 360 gebruikersreviews op Capterra.

Heb je Shortcut eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (360)

Bryan
Bryan
Product Director in VS
Geverifieerde LinkedIn-gebruiker
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The perfect tool for software projects using Kanban

5,0 4 jaar geleden

Opmerkingen: Clubhouse helps us manage agile software projects better than ever before. With other tools it feels like we are forcing it to try to accommodate our workflow, but with Clubhouse it feels like it was designed exactly for our use.

Pluspunten:

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically. There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Minpunten:

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

Lee-ann
Director of Business Systems in VS
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Shortcut (previously Clubhouse) has been a great improvement for us.

5,0 2 jaar geleden

Opmerkingen: Overall our experience has been great. Less has been falling through the cracks, and we're able to actively manage & prioritize our development with ease. The application is enjoyed by both the development team & the management team, so everyone is benefitting from our switch to Shortcut.

Pluspunten:

1. The app is very easy to configure & set up. 2. The user experience is seamless & functionality is very self-explanatory. 3. There are multiple ways to configure each component, so you can set up the app according to what works best for you & your company. (No "one size fits all" model.) 4. The ability to set up different workflows for different departments has been a huge help for us.

Minpunten:

1. It's a little hard to envision how each of the components should be set up for your organization when you're first getting in there (i.e., projects, workflows, milestones, epics, stories), so we ended up changing the setup as we went along after the initial configuration. This wasn't necessarily a bad thing, as it allowed us to improve the way we currently did things. 2. The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics. This means if we have one-off tasks that are added as stories, those do not pull into the report we'd like. For that reason, we have to set up an entire epic just to set up a single story, for reporting purposes. I think it would be great if you had the option to pull the Gantt reports at the epic or story-level.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

While Clubhouse can do some things well, it is lacking in many areas

2,0 4 jaar geleden

Opmerkingen: My experience with Clubhouse was not great to say the least. While the UI is promising, and the price per user is much lower than others, you get what you pay for. Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on. The project layers overlap in a way that would be good if you were working on individual projects for a larger product, but not if you are working on individual projects geared towards individual clients.

Pluspunten:

I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop.

Minpunten:

Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running.

Ankit
Ankit
MERN Stack Developer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

When compared to some of its competitors, it is easy to use.

5,0 3 maanden geleden

Pluspunten:

I have utilized various project management software tools, but this particular one hits the mark. Its speed, intuitiveness, and inclusion of all desired features make it stand out. Moreover, it does not necessitate extensive configuration to start using. The capacity for groups to collaborate and provide input on stories and epics is tremendously advantageous for my team. Additionally, the roadmap feature is ideal for teams accustomed to changes. The drag-and-drop functionality for each milestone/epic on the roadmap is remarkably user-friendly.

Minpunten:

While I don't have any major issues with Shortcut, I do wish it had a feature to save drafts for tickets. Occasionally, the page refreshes and I lose my progress on a draft. Although refreshing the page typically resolves the issue, it can still be a bit buggy.

Marco
Project Manager in Brazilië
Overheidsadministratie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My review

5,0 6 maanden geleden

Opmerkingen: =)

Pluspunten:

The software is incredible, it's easy to use, and the features just feats your team needs.

Minpunten:

For Brazil it is a really expensive product, I wouldn't be able to pay the complete version, although I know that the free plan locks features that would be really helpful. Some international companies vary the price based on the exchange rate. That would allow to sell your product here easily. For example, for a team of 7 the price would be $84,00, that makes almost R$500,00 here that is almost the same as all the shopping (food, grocery..) for a family of two for a month. See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know that the company name would be used for the URL, now it is very long and very ugly to share.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Research, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

shortcut lover!!

5,0 2 jaar geleden

Opmerkingen: totally changed my day to day for the best

Pluspunten:

best project management software ive ever used, works for technical engineers and nontechnical marketing chaps like myself.

Minpunten:

wish there was a REALLY simple version for mobile that showed me a minimalistic view of my cards or something really creative to change my life there, if anyone could create the perfect on the go project management view, it would be you guys!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Powerful project planning

4,0 5 maanden geleden

Pluspunten:

Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack.

Minpunten:

The per-user price is a bit steep if you need access to all of Shortcut's features.

Ezra
Ezra
Customer Support Engineer at Appointlet in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A visually pleasant alternative to Pivotal Tracker

5,0 3 jaar geleden

Opmerkingen: Overall my experience with Clubhouse has been great. It's got a nice UI and is intuitive.

Pluspunten:

The biggest win for me personally in the switch to Clubhouse was simply having a nice user interface to look at when dealing with tickets.

Minpunten:

The only issue I've had so far has been that I'm not always aware when a ticket has been reviewed. As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted. We've attempted to solve this with a slack integration but I'm not sure that it's working as expected. Also, it would be nice if they didn't use markdown when you uploaded an image to a ticket comment.

Kévin
Kévin
iOS Engineer in Oostenrijk
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Does its job!

5,0 3 jaar geleden

Pluspunten:

Great tool for managing the team's tasks and it's especially good for teams working with Scrum. It offers a lot of customizability, thus, you can change it to tailor your needs.

Minpunten:

The learning curve for someone who never worked with it can be steep at the beginning. But after learning the basics it gets easy.

Navdeep
Insurance Advisor in Canada
Verzekeringen, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Product Review

5,0 2 maanden geleden

Pluspunten:

It is a safe tool to manage everything , define priorities and work properly.

Minpunten:

I couldn't find any disadvantage for this software till now

Ashok
Chief Product Officer in Duitsland
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect Balance Between Simplicity and Power

5,0 4 jaar geleden

Opmerkingen: Clubhouse has given us a great workflow which minimises the reliance on human input while maximising the oversight we have on the work we have in progress. For our team it strikes the perfect balance between the simplicity of Trello with the best bits of more powerful tools like Jira - minus all of the bloat. I would highly recommend it for the sake that because it's developer focused, our developers actually don't mind using it. At the end of the day, your tool is only going to be as good as the effort your team is willing to put into using it so this is definitely something that isn't to be overlooked.

Pluspunten:

Unlike other agile management platforms, Clubhouse is setup that you can get a lot of value from the simple Kanban board with the option to go deeper and track more in depth insights into the progress of your work. We moved to Clubhouse from a setup of Trello with a ton of extensions to help manage the extra tracking we wanted to be doing, and I think the best analogy I can make is that Clubhouse is like Trello on steroids. But in saying that, it's far simpler and more effective than other bloated tracking software like Jira or Pivotal Tracker - which in my opinion try to please the managers who want a lot of fancy yet ultimately meaningless metrics at the expense of user experience for the development team who ultimately has to spend time keeping it up to date. The GitHub integration which automatically moves cards as they progress through pull requests is a great example of how Clubhouse has considered that the development team is ultimately the user of the platform, and should be designed around getting them to use it effectively rather than bloating it for the sake of what management think looks good.

Minpunten:

There isn't anything major that I would complain about, but there are some improvements like showing epic burn down charts by points instead of the number of stories that I've asked for a few times but haven't been implemented. The reporting functionality also has a few bugs, but nothing major that stops it from being valuable.

Cristian
CEO in VS
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Exactly what we need

5,0 6 maanden geleden

Opmerkingen: It is the best tool for our business given our current size. I would recommend it for small teams of designers and engineers. Its integration with GitHub and similar tools is best in class.

Pluspunten:

Its interface is super fast compared to tools like Jira. I find the platform extremely easy to use and configure.

Minpunten:

The interface has changed recently and at times that can be jarring. But I have no major complaints.

Overwogen alternatieven: Wrike en Asana

Redenen om voor Shortcut te kiezen: Jira was too expensive and sluggish for us.

Overgestapt van: Jira

Redenen om over te stappen op Shortcut: Its simplicity

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Project/Product Management tool

4,0 4 jaar geleden

Opmerkingen: I have personally used Clubhouse at 2 organizations, as well as other competing tools. Clubhouse has provided the best overall tool for ticketing and project management without a steep learning curve. Organization and searchability is key when managing several developers, stakeholders, teams, and business. Therefore, Clubhouse keeps me on top of stuff while prioritize and deprioritize easily and quickly.

Pluspunten:

Flexibility and ease of the software - Clubhouse is extremely easy to learn and provides the ability to mold the software and functionality to your team's workflows. Additionally, the Clubhouse team is continuously adding new integration and features that are best practice for most modern and agile product & tech teams.

Minpunten:

Not necessarily a specific con to Clubhouse but in general for all project management tools. Given the need for detailed requirements, it is necessary to write a lot of content on tickets. As such, the mobile experience is not on part with the browser desktop experience. That being said, I tend to create shell tickets on the mobile app or mobile view, then complete the tickets on a desktop when I have full functionality and familiarity.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Mediaproductie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Associate Product Manager

5,0 4 jaar geleden

Opmerkingen: It has been a great experience from onboarding until now. The global search functionality is great and always helps me find what I am looking for. Ability to attach any files to my tickets is great. And the GitHub integration where I can keep track of the pull requests for the assigned ticket is very helpful.

Pluspunten:

- Ease of use - The UI is easy to navigate - Perfect for our team structure

Minpunten:

Have only ever run into a few minor issues: 1. Setting up the backlog of our stories to prioritize - Solution: If you have a ticket that you would like to appear in the backlog. Set the owner as yourself(Product Manager) and set the state to Unscheduled. And we also set up the filters for the backlog to display tickets that have a PM as the owner and are unscheduled. 2. Estimate section of ticket creation - would attribute one point to one day of work, but not having the ability to set half a day of work because there is no 0.5 option 3. When copying plain text from a word file and pasting it into a ticket, I would like it to also appear as plain text

Benjamin
Sr. Product Manager in VS
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Reliable, Scalable, Continuously Improved Product

5,0 4 jaar geleden

Pluspunten:

As a product manager, I love the usability of Clubhouse (CH). Having come from competitive products such as JIRA, Rally, Pivotal Tracker, etc., CH feels far more intuitive and the user workflows well thought through. I greatly appreciate the ongoing development by the CH team. It's always a pleasure seeing regular alerts come in with rather material improvements.

Minpunten:

Greater attention to how cross-team and cross-account collaborate using the software is a gap for me. Our business has a 2 or 3 different CH accounts mainly due to security needs (limiting certain access for groups of individuals). Which leads me to an additional thought which is, the ability to configure more granular security levels within CH is limited. Especially for an organization working predominantly with enterprise customers, we tend to have highly regulated standards related to third-party approved solutions.

Wanja
Product owner in Duitsland
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Impressive

5,0 6 maanden geleden

Pluspunten:

From usability and technical perspective this is really an amazing piece of software. The easiness to never having to save something is extremely impressive

Minpunten:

Moving stories between different Workflows is sometimes a bit annoying. Also it would be really awesome if you could apply your own prioritsation scheme and rank for it.

Tiffany
Head of QA in VS
Detailhandel, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Clubhouse at a growing company

4,0 4 jaar geleden

Opmerkingen: Overall we enjoy clubhouse. It is lean and less complex than other work tracking tools. Additional reporting would be a huge win, but as mentioned above, we have utilized Clubhouse's API to create our own custom metrics.

Pluspunten:

Clubhouse makes it easy to view and organize work across projects. I like the ability to label things by Epic and create custom workspaces is super helpful. The Clubhouse API is useful for getting information about activity and creating our custom metric reporting.

Minpunten:

The reporting isn't very useful. I feel it is geared toward project management reporting and we don't use project management. I would like to be able to see quality related reports (how many bugs were created/resolved, projects with the most reported bugs, number of bugs created by epic/project. It would also be nice to have the ability to set a Release Date and Production/Testing field on cards so that we can track when features/projects go to production and whether bugs were released as well, or caught during testing.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It's actually friendly and fun to use

5,0 4 jaar geleden

Opmerkingen: We use it to prioritize ongoing development and large projects alike. It helps us keep track of things and get an overview of all stories requested by business teams.

Pluspunten:

The design really helps with using the app fast and with ease. It's feature packed, but the design helps with finding the feature you need fast and efficiently. It's also very smooth and fast, which makes it a pleasure to use. Boards are updated live, meaning changes colleagues make are instantly visible to everyone. We work remote so this is really helpful. Integration with other tools and the API is also very nice and the mobile app is pretty great too, which is quite the accomplishment for such a complex app. I can do anything on the road that I can do on desktop.

Minpunten:

Reporting could be expanded. Also some better automated integration with git would be nice, f.i. creating a new branch for each story automatically (that's how we work anyway).

Gabriela
Manager in Brazilië
Milieudiensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I'm a fan of shortcut

4,0 6 maanden geleden

Pluspunten:

Epics, millestones, projects, tags, workflow and reports are awesome!! The plataform is very intuitive and make understanding easy. The atualizantions aways come with great news and features

Minpunten:

My team is not from the technology business so some features doesnt make sense to us. My team speak portuguese, so the language sometime is an difficult point for some. Losing the story's interactions history makes my team use the tags to identify the sprints.

Lagin
Account Executive in VS
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

hot new social networking application

5,0 2 jaar geleden

Opmerkingen: Overall the experience is great! and I am excited to see it grow.

Pluspunten:

I love it's exclusivity! Having to be invited by a member makes it just that much more desirable to get on. It's fun being able to directly interact with celebrities, movers and shakers, and influencers. The rooms are set up according to interest which is great as well.

Minpunten:

The thing I least like about it is the fact that it's invite only. It's kind of a love hate with that aspect. So many of my friends want to join and I know they would find the content useful but cant join due to limited inviting options.

Reactie Shortcut

2 jaar geleden

Hi Lagin - We are a project management tool for software development teams, not the voice chat social app with the same name. While a 5-star review is nice, we can't claim the credit here :)

Arturo
Ceo in Spanje
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best project management tool, period

5,0 6 maanden geleden

Pluspunten:

Fast. Easy to onboard. Easy to use.Clear

Minpunten:

I like everything, even that one day their team called us to hear us out

Luke
Software Developer in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Simple and Easy To Use

5,0 4 jaar geleden

Opmerkingen: We switched from Jira to Clubhouse several months ago. The main pain point we had with Jira was how difficult it was to coordinate and view progress for a team that works on "separate" projects that interact with each other. In Jira, you can only view one project at a time. With Clubhouse, all stories are in one backlog, which is a little daunting at first glance, but really powerful when you combine the filter/facets on the left side of the stories view. I can filter the swim-lane view to only see the stories I care about. (e.g.: Create a label for a team's sprint and apply that label to those stories, then I can create a filter that only shows stories with that label, and now I have a sprint view.) The flexibility of Clubhouse is incredible. On top of that, it's a super fast and responsive web app. Also the REST API is really well documented and allows you to do pretty much anything you can do in the app, and we've used it successfully to create integrations with other tools that we use.

Pluspunten:

Clubhouse is extremely simple and intutive. It doesn't force you into certain paradigms or organizing your workspace to their specific way. It's a really flexible tool that works really well and gets out of the way.

Minpunten:

Probably my least favorite part is that it doesn't have a concept of a sprint built-in to it, but this is not really a deal breaker. It's really easy to just create a label that defines your sprint and apply that label to all the stories that are in your sprint.

Jennifer
Data Analyst in VS
Burgerlijke en maatschappelijke organisatie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great way to keep track of tasks and projects

5,0 2 jaar geleden

Opmerkingen: Shortcut is integral to my team keeping track of the projects and tasks.

Pluspunten:

Shortcut is integral to my team keeping track of the projects and tasks. I have it set up such that we can move tickets from different stages, including 'Eventually', 'Prioritized', 'In Development', 'Review', and 'Done'. At a glance, I am able to tell what stage everything is at. Additionally, tickets can be assigned to different people, and the filters make it easy to see what each people is assigned. It's helpful to be able to document conversations within the ticket, and I also appreciate being able to connect Shortcut to GitHub. Shortcut can also be used in Dark mode.

Minpunten:

It would be nice to be able to put people down as 'requesters' even if they are not users of Shortcut. It would help keep track of who is the actual requester, if I was to create a ticket on behalf of someone.

Luis
VP Customer Success in VK
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Clubhouse is amazing for product and project management

5,0 4 jaar geleden

Opmerkingen: Amazing. It makes managing projects so much easier!

Pluspunten:

It is very easy to use. I really like that it supports Google authentication and that other than simple cards you can create Milestones and Epics. We are very early adopters of Clubhouse (and even wrote a post about why we moved from Trello to Clobhouse) and it's incredible to see the amount of new features and integrations they have came up with in so short time.

Minpunten:

Nothing that I can think of. The experience on mobile was poor at some point, but it's been hugely improved in the past year or so.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Sportartikelen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Clubhouse? More like ClubWOW!!!!

4,0 4 jaar geleden

Opmerkingen: Clubhouse helps us manage individuals, teams, and projects. As a Product Manager, I integrated Clubhouse with Salesforce where we process support tickets and feature requests. Having the two synced together makes it easier for our engineers to efficiently process tickets. Being able to create multiple team spaces and "views" is really helpful is well. I never have to wonder about the progress of a project with Clubhouse.

Pluspunten:

I like that they provide you with so many different views of projects. For example, I can easily track burn rate for projects, individual contributor process, story progress, etc. It is feature rich, yet lightweight. I have never found myself needing something that Clubhouse couldn't offer.

Minpunten:

As a negative person, I honestly can't think of anything!