ConstructionOnline reviews

This is the best new "toy" I've had in years. I feel like a kid in a candy store!

Opmerkingen: Saves time. Makes it easy to find stuff. Helps you stay organized. Keeps subs, vendors, owners, architects, vendors all on the same page.

Pluspunten:

I am a new user of this kind of software. A few months ago I did not even know that something like this existed. It has opened a whole new world for me and I am blown away by what this software can do. We demo'ed a few competing products before making a choice and it was the wide range of features at the most competitive price that sold us on ConstructionOnline. I especially like the messaging feature which is basically an email system dedicated to one specific project.

Minpunten:

There is nothing I really dislike about ConstructionOnline, there are just some features I do not use as they do not meet my needs as a commercial general contractor. For example, I do not use Estimating and Change Orders as they seem to be less robust than some of the other software products. These features seem to be geared more towards the residential market. However, I realize it is hard to be everything for everyone. A feature, I think, that would be nice would be the ability to sign documents electronically. Maybe one can do it through Redline; if so, I have not been able to figure it out yet. As a general contractor one has to collect submittal packages from vendors and subcontractors, review them, and then attach a separate sheet to the package, that contains your stamp of approval/comments/signature on it, before you forward the submittal package on to the architect/engineer for review. On this submittal sheet there is space for the different reviewers to add their stamps as well. It would be nice if ConstructionOnline could generate this submittal sheet that you can attach to submittal packages sent to you. Currently, I generate the submittal sheet in another project management program, print it, place my stamp on it, sign it, scan it back into my computer, upload it to a pdf editor, add it to the submittal package file, and then upload the combined file to ConstructionOnline. It would be nice if you could do it all in ConstructionOnline.

Great product

Opmerkingen: Great!

Pluspunten:

Estimates and client invoicing are super easy to use

Minpunten:

QBO synch, mobile app speed need a little work

Almost, but missed the mark

Opmerkingen: Customer service is very helpful for the product they have. Unfortunately they miss on some pretty basis stuff. We have been told for over a year that development team is working on some of the basic fixes and still nothing changes.

Pluspunten:

Estimation portion is good. Job costing is fair.

Minpunten:

It does not have the ability to provide clients with add/alternate pricing. Seems like a very basic feature that most construction companies are asked to provide. This one slipped by us through all the demo's and we have been frustrated for over a year with this. Have to manually do work arounds. Also we are a commercial construction company that does about 300 jobs a year. The software does not even have the ability to assign each project a job #. With as many jobs going on, we have to be able to cost every purchase and we do that using job #'s and PO#'s. We are manually assigning each job a number. These are just two of the larger misses on this software.

Review by owner/entrepreneur

Opmerkingen: Overall, it is checking all the boxes necessary for managing our company; I’m still learning how to use it myself- after almost a year after purchasing it!

Pluspunten:

It has all the features you need for running a mid-size construction company.

Minpunten:

The learning curve is quite challenging, which makes it a tedious process to adopt and train employees.

Merging UDA with our needs

Opmerkingen: So far Customer Service has been GREAT!

Pluspunten:

One source or solution, everything under one platform.

Minpunten:

Lack of a prebuilt RS Means construction cost database option.

Great product and customer service

Opmerkingen: They have been great to work with and always very helpful to educate us on using the system.

Pluspunten:

It keeps everyone in tune with the projects from sales to production.

Minpunten:

Android style tablets are not great to use with the system for the estimating functions since an update was done a couple months ago.

JFL Plug Power Mechanical Engineering review

Opmerkingen: Overall it's a great software. I have used countless apps and software that detail site information. I think the user interface is fantastic in my opinion, one of the best if not the best. I don't know how the project score works but I'm going to get more familiar. I think just doing this review has opened my world up to all these other tools that I will be using.

Pluspunten:

The individual who designed the site interface did a great job. The weather and latest project activity are items that I'll now open when speaking to the engineer at site. In doing this review, I found out that I can see the address of the site, which sounds simple, but is INCREDIBLY useful. If one can imagine, I am looking for a site in 2015, and there are 8 buildings owned by the same major company. It takes me say, 10-15 min finding on google maps where the site exactly is, and even then sometimes it's unclear. Using this site already saved my 2 hours just with that simple application on the main user screen while I was doing this review.

Minpunten:

I think I'd like to have a "Read Me" about each particular site so that I understand what the mindset is of the individual onsite. As an example, a read me note would detail "Raymond Furr will be at site on Monday's and Fridays doing XYZ check, and uploading pictures as the equipment is installed. Feel free to upload site pictures if you have visited the site, or were sent by another party, but understand that I will review the images and may remove if aren't associated with site". This would be similar to "Jobsite Instructions", but it would be to a different audience, mainly to those who aren't on site and need/provide digital information

Long Term Users

Opmerkingen: We have used the program for over 12 years and there have been many enhancements that we feel help us in running our projects and bringing good communications to our team.

Pluspunten:

The program is very robust and allows us to use parts that fit our businesses well. It is critical to stay in good communications with everyone on the project team, CO makes that easy!

Minpunten:

In Scheduling, the ability to select multiple assigned people to a single task. The program will close down speratically from time to time.

New user managing company projects with ConstructionOnline

Opmerkingen: Our company is migrating fully to ConstructionOnline for our project management and so far the experience even including subcontractors and clients has been fairly easy, everything is in one place and can be accessed from wherever we are.

Pluspunten:

Most of the software is kind of self-explanatory, which makes everything really easy to navigate. When I need help the team of tech support is a click away and always has the answer to what I need.

Minpunten:

There are some features that in our opinion are missing: E.g. Being able to create an invoice with multiple change orders at the time. Watermarks when printing an schedule.

ConstructionOnline is Great

Pluspunten:

I like that all the construction documents, estimates, and photos of progress is accessible in one place.

Minpunten:

Sometimes when estimating a project-- certain items are zeroed out for no reason and it is critical that we catch this when it happens and it happens within every estimate that I do.

Construction Online is a Must Have

Opmerkingen: Our company has used Construction Online for almost 10 years now. The UDA team made the tailoring of their product to our specific needs really easy and the learning curve with our organization was quite short. Construction Online has improved every aspect from our estimating to our production and the whole client experience. I would never start another project without the full workings of it going through Construction Online.

Pluspunten:

Our primarily use for Construction Online is estimating, scheduling and job costing, and these features have been integral to our success as a company. We can easily build budgets for our clients, schedule projects and then track the job costing throughout the duration of the project. Everything can be built with templates which saves numerous hours and the real time job costing helps guides decisions throughout the build. The scheduling has allowed our project managers to plan well in advance which has created a smooth construction process.

Minpunten:

The documents which can be autogenerated are great but I have found it quite tough to customize them to a format which can be sent directly to our clients or trade partners. This is more of just a personal preference rather than a drawback to the product.

Great Software

Opmerkingen: Construction Online has really helped our company. We love customer service and the willingness to consider our feature requests.

Pluspunten:

All-in-one functionality. Super great customer service.

Minpunten:

There are just a few minor features that we would be great. 1) Not counting QB credit card credit as cost. 2) Being able to see what costs came in from QB for each Construction Online category.

Use it every day

Pluspunten:

We are able to communicate easily with sub trades and homeowners through this software

Minpunten:

It can be busy at times. I feel one needs another monitor or a bigger screen to use it to it’s fullest

Company use of Construction Online

Pluspunten:

We were looking at several products that would allow us to place all details for a project in one place. Once we test ran CO, the search was over. It is simple to navigate and use, even for employees that have no construction background. Building high end custom homes, it is imperitive we are all on the same page( and team ) with information and CO provides us the platform for that. Along with QBooks integration, we now have a stand alone system that has streamlined our productivity.

Minpunten:

While incorporating CO with our system was somewhat flawless and quick, the tech support they offer is simply phenominal. These professionals really know the product so most issues, if any, are resolved quickly. After using CO for a year now, we would like to see the ability to have a seperate section for warranty on each project. It could be added to the punchlist section as those go along with each other.

Construction Project Management

Opmerkingen: This is new software to everyone in our organization. I was brought in to assist with integrating the new software by learning it and then teaching it. Overall that process has been easily incorporated.

Pluspunten:

I use the time tracking, contacts, lead tracking and opportunities. Out of the parts I use, I like the time tracking system. It is easy to adjust for missed or incorrect punches, the notes and photos sections make tracking the completion of the work into a simple monitoring source. I do wish there were a way to add a break or lunch time entry for when those punches get missed.

Minpunten:

I get frustrated with not all the time punch notes, To Do, Checklists, Punchlist items, Daily Logs, Work Logs from all jobs not flowing into the Overview section. When employees are creating any type of entry that includes photos or notes, it should flow into the Overview section, without having to put it into multiple areas. I would also like to see the ability to track insurance certificate expiration more easily. Having to put it on the calendar with repeating recurrences can be confusing for not having the option for "Never End".

Lost with out it!

Opmerkingen: I have been using this software on since 2015 and has been extremely satisfied. I operate as a small residential Contractor and use UDA Suite and Construction online for Estimating, Proposals, Project Tracking (Work Logs and reports), Redline/Plan Room. I use this software on a daily basis and it helps me stay organized.

Pluspunten:

Estimating, Proposals, Project Tracking (Work Logs and reports) and Redline/Plan Room. The infrequent times I have an issue or question someone is readily available to help and resolve it immediately. For Example- I called about upgrading my Construction Suite and their Support Specialist Win [SENSITIVE CONTENT] handle my questions in an efficient and professional manner. I'm up running again!

Minpunten:

For me it is helpful to able to see load paths through out my projects. It would be great if you would include an overlay feature in red line/plan room.

7 Years and Still Running!

Pluspunten:

The app for the field has been a game changer for us. It bridged a gap between our office staff and the field staff in ways I didn't know would happen. Recently, integrating with QB has also blown my mind at how fast the PM in the field can see the project actual costs. He is now able to make those hard decisions much more quickly and with confidence.

Minpunten:

The only thing that comes to mind is I wish there was an event log or something we can reference when changes are made. I also wish there was an automated numbering system for estimates.

[SENSITIVE CONTENT] is an Amazing Expert!

Opmerkingen: As a new user/administrator with Construction Online, it seems that some training is necessary to easily navigate the software. I do enjoy the other features (Lead Pipeline and Project Estimating in the Financial tab). Once again, [SENSITIVE CONTENT] was integral in our business effort to connect the two software platforms, Construction Online and QuickBooks Online. I will request [SENSITIVE CONTENT] in the future for any challenges that arise and any time I need assistance. He is an asset to your team as well as ours.

Pluspunten:

I like the communication between the software accounting and estimating features of Construction Online. I also am very impressed with the Construction Online and QuickBooks expert, [SENSITIVE CONTENT]. With his level of expertise and skills set, I successfully facilitated the integration of our QuickBooks Online with the Construction Online. This integration is essential to our business operations between Project Managers and myself as the administrator of the financials and accounting. I would highly recommend [SENSITIVE CONTENT] as an expert to assist with any client.

Minpunten:

Construction Online is labor intensive to integrate with QuickBooks Online. Several project features in QuickBooks are inactive/unusable when integrated with Construction Online. Also, not having the capacity to integrate/transfer payroll expenses for the job costing between the two software platforms is a disadvantage. I understand this feature is on the schedule with Construction Online to implement in 2022. Very happy about that.

Great software, even better customer service

Opmerkingen: Excellent. We have had a learning curve as we have integrated our entire system into UDA, but customer service has been on top of it. Anytime we need help, we get it right away. And we are not having to use multiple systems for project management, time keeping, document uploading, etc.

Pluspunten:

The features are endless. We can everything in UDA that we used to do in 4 different platforms. There is a lot to learn, but the outstanding customer services makes the process easy.

Minpunten:

There is a learning curve as you get started. There are just so many features that we are still learning about.

Good Construction Software

Opmerkingen: I been using Construction Suite and Construction Online for many years. It is a well thought out software.

Pluspunten:

Construction Online gives me the value of having everything I need in one place. Plus the client portal is a major plus for communication with my clients on change orders, scheduling, etc.

Minpunten:

Don't have any complaints. Sometimes when you need someone to help you, it may be awhile before they do call back.

Time saving and expert and friendly support team

Pluspunten:

With regret, I took my time integrating with my QuickBooks software. After a little over 2 years of having Construction Suite, I finally took the plunge and began the integration process between the two software programs. I love the ease at customizing the software to suit our particular business. The customer support is second to none! The staff is quick to resolve any issues and answer questions minimizing any downtime. No worries! If I make a mistake the staff is quick to show me what I did, while correcting my mistake. Mistakes happen, it is nice to know I have support when and if I need it. I highly recommend the total care package. You will not be disappointed! As for the reporting, Construction Suite provides additional useful reports to help evaluate the current state of your business and let you see at a glance the progress of all projects both financially and the current phase.

Minpunten:

Don't really have any dislikes! My only complaint is that I waited too long to do the integration between my software programs!

SBC Review

Pluspunten:

Financial integration with Quickbooks. Estimating land project scheduling are the best features.

Minpunten:

Estimating spreadsheet could be a little more residential builder friendly. Contacts vs Lead tracking is a little confusing and complicated to have both sections. Opportunities do not have communications (this is a time when we are communicating a lot with the client). COL also could use a section to send out bids and get replies from there. Selections could also use an update. It can get very confusing.

CKR Review

Pluspunten:

I like that we are able to build cost books to make estimating simpler. The various templates are very helpful as well.

Minpunten:

I think the general UI could use some help. It is not always intuitive on where to find certain information. I wish you could enter addresses for calendar events since some of our meetings take place at clients homes.

Great service from all the support group. The rep is always so helpful.

Pluspunten:

Construction Online has helped organize Core Contracting by using the technology of construction online. Construction Online is always improving, which is one thing I like so much. We are able to complete estimates, create dynamic schedule and connect with our customers using this one product.

Minpunten:

When you use the product as designed, I don't see any negatives. I think scheduled ongoing training would eliminate allot of issues. Pick as section, get to know it, by using it, and then aim to learn another section anothertime

Useable right out of the box

Pluspunten:

The software is very flexible and can be customized the individual way anyone compiles their estimates. The folks at UDA are always courteous and friendly.

Minpunten:

PRODUCT: The Project descriptions ("Scopes of Work") are not tied directly to the individual estimates inside a "Project". So, if you have multiple versions/revisions of an estimate for a Project (like changing around scope of work or specifications during the "Sales Process" based on client discussions (e.g. adding or subtracting), you are forced to remember to go into a different module to change the original "description" that you wrote or your estimate and specifications will not match. VENDOR: (1) They do a very poor job of communicating changes to the software they have made and/or what changes may actually be planned. It would seem simple enough to produce a feature change log. (2) If you leave a message at the office there is only about a 10% chance you will receive a return call.