Zoho Social reviews

Great!

Pluspunten:

Fijn programma, gebruiksvriendelijk en makkelijk te gebruiken!

Minpunten:

Integratie met diverse sociale platforms valt regelmatig weg, waardoor je steeds weer moet synchroniseren.

ZOHO SOCIAL IS THE BEST SOCIAL MEDIA MANAGEMENT TOOL

Opmerkingen: Zoho Social has revolutionized my social media management experience, proving to be an exceptional tool for both managing brands and personal accounts. Over the years, I've witnessed the remarkable growth and effectiveness of this platform. I strongly encourage you to give Zoho Social a try and discover its transformative power for yourself.

Pluspunten:

Zoho Social is by far the best Social Media management application I have ever used. Been using it for year to manage brands and now managing personal brand and I can see the growth. Y'all try it out and let me know what y'all think.

Minpunten:

Nothing Really, I have used this platform for so long I have found it very easy to use.

A Game changer for running multiple brands under one account

Opmerkingen: Very positive - We haven't experienced any issues.

Pluspunten:

Simple, Fast and Intuitive - it was great to be able to use the app as well as desktop version.

Minpunten:

I have nothing bad to say - it exceeded expectations.

Clear dashboard

Pluspunten:

It allows intergretions with other softwares and esay to manage

Minpunten:

Currently working on well and therefore free with it currently

Zoho Social

Opmerkingen: All are good
Recommended for any one this one

Pluspunten:

Easy to Handling quick access User Friendly

Minpunten:

Some Server issue Slower Working server

Zoho Social ... lots of things to know, work upon, and most sadly, improve

Opmerkingen: I was in a team of trainee consultants form TCS iON to a well-know R&D firm. They wanted to install their own highly adaptable team management and social media synchronicity platform. And our cumulative experience was not very good, especially regarding synchronization of BI/AI capabilities.

Pluspunten:

1. Zoho is an international brand with a fair reputation. 2. Online customer support available almost globally, without much network glitches / response downtime 3. Zoho appears to be particularly helpful for work groups that are occupied with research and development.

Minpunten:

1. No significant database analytics or social network analytics so that business intelligence (BI) capabilities could be improve. 2. No real time monitoring options that work well. 3. Not very exhaustive synchronization available with other social media platforms, even with the ones like FB

Great social media management tool

Opmerkingen: Zoho Social is smooth, easy, and gives you everything in one place.

Pluspunten:

Zoho Social excels with its all-in-one posting and scheduling for platforms like Google My Business. Its user-friendly interface makes tagging within posts a breeze, and the detailed reports provide invaluable insights.

Minpunten:

Zoho Social is great for posting on different platforms and easy tagging. However, its inability to tag images is a noticeable drawback that needs improvement

Tired of the hustle of managing your brand on social media? Zoho Social is the answer.

Opmerkingen: Zoho Socials keeps all my social media channels really busy. It makes work so much easier on when it comes to putting business content out there. I am also able to see how my brand out there. What a good thing to be able to do all these things in a single place

Pluspunten:

Apart from being an employee at The Brain Initiative, I also run a mental wellness center as an independent therapist. I often use Zoho Social to manage my business social media pages. It is an easy tool to setup and implement since it fits flawlessly with existing tools in my workspace. It's simplistic and beautifully designed UI gives me an incredible user experience where Iam able to easily use it to gain maximum benefits through it. One thing I love about Zoho Socials is that Iam able to schedule my posts publishing time to when the audience is usually active on media platforms. Also I can monitor every single post on all my socials from Facebook, X , TikTok, YouTube and Instagram from a dashboard on realtime and engage with audience by replying to their dms. With pre-built reports or I can even create new ones Iam able to analyse performance of my posts from where I now understand my audience and how we engage.

Minpunten:

Honestly! Zoho Socials ticks all the boxes for my social media pages handling needs for me

Expand your business by growing it's Social Media presnce

Opmerkingen: In this digital era of doing business, Zoho social comes in handy. It helps me manage marketting campaigns across the social networks, manage and monitor prospects as well as analyse and reports. It is really saving me the efforts of marketing

Pluspunten:

In times where side hustles off your employment job has become necessary source of extra income, I chose to start a cyber business and also do accounting and auditing jobs independently. This is where Zoho Social comes into play. I use it to manage my business social media accounts. I appreciate the fact that it is an easy to implement and setup and perfectly fit with a range of existing tools in my workspace. It is also super simple to use and comes with an incredibly designed UI that Iam able to navigate through all it's features for maximum value for my money. I enjoy being able to schedule the publishing time of my posts to those times that the audience is active on social networks. From a dashboard I can monitor every post across all platforms and Incase of comments I can reply. The pre-built reports are of great use for Iam able to analyse the performance of each post through clicks and views.

Minpunten:

Zoho Social is a tool of it's kind with no challenging issues soo far

Managing A Brand on Social Media made easy and efficient

Opmerkingen: I have had a great experience . Rather than posting on each individual social media account I use Zoho Socials which is more quicker. I also love that it syncs with Zoho CRM soo flawlessly which help manage leads, prospects and customers in an integrated way which on overall send money my way and saves me time

Pluspunten:

Zoho Social is an incredible tool that was easy to implement and begin using it. It comes with an advanced and intuitive interface that makes the monitoring dashboard soo easy to use. Through it Iam able to manage Optiven's multiple channels from an activity dashboard I can view any development on any post on each channel which is soo fantastic. I can easily add hashtag on Instagram and button links on Google ads . It also uses data to advise and schedule posting to times where there is maximum engagements with the audience.

Minpunten:

There are still some new social features I would like to see that are yet to be available on Zoho Social. It would also be soo crucial if Zoho Social had a single platform to manage chats systems across all social media

In this digital era, my business is armored with Zoho Social

Opmerkingen: Zoho Socials has allowed Avane Clinic leave digital footprint in the social space which has been a really fulfilling marketting option. It has attracted closely to 45% of our total clients and we are still hopeful that this success story will continue as long as we have it onboard

Pluspunten:

Honestly this platform has every feature one could want. It offers a range of benefits at such a reasonable price. Compared to other platforms Zoho Social is easy to set up and use and it's intuitive interface is a uncomplicated. It helps manage digital marketing campaigns, lead management, monitoring , analytics and reporting, publishing content in the digital space, connections and team collaboration. The app is really dependable and functional. I am a really happy user of this platform

Minpunten:

For all this time I have used Zoho Social, there is nothing I have found challenging about it

Customer support SUCKS

Opmerkingen: Disappointing. No — infuriating.

Pluspunten:

Pretty easy to use UI. Monitoring dashboard. Nice looking reports.

Minpunten:

1. Insights data captured in reports is pretty lacking, especially for posts that are boosted (engagement not captured!! what?!?) so there's inconsistency with actual metrics. 2. Cannot tag other pages/users in Facebook posts 3. Stopped using this to schedule Facebook posts because preview does not reflect how the respective platform posts will look – eg how pix will tile / crop in a post (instead, images are just thumbnailed in a row) 4. Second reason was scheduled posts sometimes Did Not Publish (!!!). Especially multi-image posts. 5. ABSOLUTELY TOP PEEVE: Trying to get customer support is like playing cat and mouse with Zoho. Open a ticket. Wait. Email again. Wait. Email again. Maybe within 48-36 hours, get a reply like "we can't replicate the problem on our end". Gee thanks. I really expect more as a paying subscriber. I'm not a trial user or a noob to social media tools, so I do know what's available and how other companies provide 500% more support within 12 hours, if not live chat.

Like it, not sure if it is worth the cost though

Opmerkingen: I really like it. It is user-friendly and has a lot of nice features. I have done the free trial and have added on my top 5 clients to use. I am nervous what the cost is going to be once the free trial is over. That will be the deciding factor if I continue with it.

Pluspunten:

I like that I can automate my posts for my clients and I don't have to check on them daily. I also like the SmartQ feature that tells you the best time to post for each brand.

Minpunten:

Having to pay for each additional brand and/or each additional client to have access. Also, I have two clients that have products to tag on their posts and there is no option for that. So this account is pretty much useless for those clients and they are two of my biggest ones. In addition, you can't schedule or post Stories to FB & IG. That isn't as big of deal but would be really nice if that was a feature.

The best social platform hands down.

Opmerkingen: Yes the best. I've been telling all my marketing pals. This is the best platform for such a steal in monthly premium.

Pluspunten:

Seriously this platform has every feature you could want. I've used hootsuite, bubble, and sprout social. Compared to this platform all of those suck. With zoho you get monitoring, reporting, connections, team, publishing, drafts, you name it. All for a stinking low price compared to other platforms that want to charge you an arm and a leg for mediocre functionality and no team collaboration. Super happy with this platform.

Minpunten:

Nothing so far. Haven't found anything.

Great alternative to well known social media management programs

Opmerkingen: Zoho has a robust suite of inexpensive high powered programs. I have been searching for my social media management unicorn and have tried nearly everything on the market. Zoho Social offers a great value for the cost compared to other programs, is easy to use, including on the mobile app and I was able to receive 6 months free on their COVID 19 plan.

Pluspunten:

Zoho social was easy to implement and begin using. Love the SmartQ feature and it seems to interface with Instagram better than other programs.

Minpunten:

Does not have automatic image resizing so photos have to be readjusted at times.

Get the best Social Media Planning & Execution

Opmerkingen: It has been generally great :)

Pluspunten:

Great post scheduling options Brilliant customer support Multiple Social Media Channel Support

Minpunten:

It doesn't let you connect more than one FB page other than Brand / Agency Package :)

Easy to use and flexible

Opmerkingen: Overall it's very useful and suits our business needs.

Pluspunten:

Zoho Social is easy to use and comes with a whole host of useful features that suit our business needs! The interface to schedule social-media posts is very intuitive and straightforward to use, but allows for all the customisation you could wish for.

Minpunten:

- You cannot customise posts for different social networks at the point of creation - The repeat scheduling is limited to weekly or monthly and cannot be customised to - say - every 10 days, or once a fortnight.

Almost Perfect

Opmerkingen: I have tried a lot of social media management platforms and never really considered Zoho Social. I thought of them as mostly a CRM platform, but when I saw their CRM Plus which included CRM Social and many other platforms, I decided to give it a try. I have to say that I have been very pleased with the ease of use, the browser integrations and the reporting. When you log in to your account, you can immediately see how your brand is performing via the Brand Health Dashboard. At a quick glance I can see which platforms and types of posts are getting the greatest engagement. Everything is so darn easy. The performance, the posts and the live stream are easily accessible on the Brand Health Page. Another nice feature is the Smart Q, which will automatically suggest and schedule posting times based on the percentage of top engagers that will see it. If there is not an optimal time on that day, the Smart Q will suggest the next best time. Nice! Another great feature is the monitoring, which allows you to specifically listen for keywords, brands, mentions, users, lists and more for your social profiles. The streams are arranged similar to Hootsuite feeds which can be arranged. The reports features are very nice as well. You can use standard reports for Facebook, Twitter and Instagram or create a custom report which can be sent at predetermined intervals to you, your clients or both. The reports are pretty robust (especially for FB) and at the price point of Zoho Social, you get all of the reports. There is no nickel and diming for more in-depth reports like some other platforms. Their connections tab will let you know who recently engaged with you, as well as who is the most engaged. This way, you never miss an opportunity to engage and build a good audience for your brand. Additionally, the collaborate tab allows you to have discussions with those who are engaging with you brand which can be helpful in broadcast messages or brand loyalty. Zoho Social has so any features that it is hard to believe that you get all of this at such a reasonable price point. If you add on the ability to integrate your social with their project planning, crm, sales IQ, and campaign platforms, the capabilities are ridiculous (in a great way). Zoho Social deserves a serious look from new social media marketers as well as established digital marketing firms.

Pluspunten:

-Rich Feature at a very reasonable price point -Great analytics and custom reports and scheduling -Brand Health at a glance-No deep digging needed for analysis -Ability to collaborate with those who engage and team members. -Browser posting plugin -Smart Q for suggested best times based on engagement -Easily switch between brands -Integration with other valuable Zoho platforms -Android and Iphone mobile app

Minpunten:

-if you have a client that needs to approve the content, then they have to be added as a user at an additional cost -Smart Q will sometimes only have one optimal time for a day, or possibly push your post out a few days for maximum engagement.

A Host of Features at a Much Cheaper Price

Pluspunten:

I stumbled upon Zoho Social accidentally when I was looking for a social media software for my company. We are a small company and even smaller social media and marketing team (only 2 strong), so we didn't really a huge budget to devote. Our requirement of features centred mainly on being able to schedule our posts in advance, schedule the same post multiple times, monitor our performance across different channels and create a content and publishing calendar. We had narrowed down to Hootsuite (which we found to be powerful, yet too expensive) and buffer (which was cheap but didn't meet all our feature requirements). I was very pleased when I came across Zoho Social, which offered us the best of both worlds. A host of great features at a much cheaper price point than Hootsuite. It meets most of our feature requirements and is a lot pleasant to look at and easier to use than Hootsuite (which we found to be a little clunky at times). Everything is really accessible, the most relevant metrics are on the home page itself, the reports give a good overview of the KPIs, and it's all so easy to use. One feature I loved is that you can track how many times a user has interacted with your brand on different channels, and then share the same information with your other team members (through the Collaborate tab). All in all, a power-packed software with all the best social media management features built in. I discovered Zoho Social a day before when we were about to make the final call, and I am really glad we did!

Minpunten:

My biggest problem with Zoho Social has been the inability to customise our set of features. The Standard plan offers most of the features, however, the Publishing Calendar is only there in the next upgrade, the Professional plan. I don't really need the other set of features like additional brands and team members, and thus don't see sense in upgrading just for one feature. When I got in touch with their customer support team, they told me that they do not allow any customisation and the features for each plan are set in stone. This was really disappointing, and Zoho Social might have been the perfect social media management software for me if not for this.

Good and Getting Better

Opmerkingen: Zoho products usually drive me nuts but Zoho Social is pretty good - to the point I’ve jumped with excitement as a new feature was added and actually took the time to write them and thank them. In the last, I’ve used SproutSocial, HootSuite, and some others. This is pretty close but way more affordable. The downside is that we have Zoho One and I can only run one brand. I have to pay to add a second and that’s a bummer.

Pluspunten:

It was pretty stripped down when I started using it, but they’ve been adding lots of features, like the ability to set up a post and then customize it by network and being able to add network-specific mentions in one post. The calendar tool is also quite helpful, though I wish I could look at historical posts the same way. I don’t think I’ve ever had a post fail either. It’s a pretty smooth experience.

Minpunten:

The reports page is a little funky. Even when you customize, you still can’t create a single display of your chosen metrics for all networks in one place. They also have a feature that shows you if you’re scheduling at the right time. It says something like “this post is likely to reach 70% of your most engaged followers.” The platform I used before would suggest times and tell you when to post - you don’t get that here - only a notice if you guess it right. It can also be a bit glitchy. For example, if you add an emoji or link (I don’t recall which), it’ll jump the cursor around while you type. It doesn’t always play nice with Grammarly. Sometimes I catch my spelling errors after I’ve scheduled something and then have to go edit each post individually instead of fixing them all in one place when it’s being written. It also doesn’t have all available emojis. I usually look up emojis elsewhere and then copy/paste. These things don’t really distract from usability though… you just learn to work with the quirks.

In Zoho We Trust

Opmerkingen: For a first-time user of Zoho Social, I was pleasantly surprised by the ease of use and capabilities of the product. The ability to schedule posts is great, and the analytics are incredibly easy to read and access—and they provide great insight into how content is performing. The inbuilt tracking of links has also been a great feature for me to be able to see which content is being shared. Overall, I've been impressed with the capabilities of this product and would definitely recommend it for businesses that are looking to expand their social media presence in an organized and efficient way.

Pluspunten:

I've tried just about every social media management software under the sun—and I even wrote articles on best practices in social media marketing. So when I tell you that Zoho Social is the best out there, I'm saying it with the utmost seriousness. Zoho Social's user-friendly UI and intuitive navigation make it easy to get up and running right away. It also supports more channels than any other app in its price range and has many advanced features like analytics, calendar post scheduling, content re-posting, and more. If you're looking for a social media management tool that won't break the bank but will deliver world-class results, this is it!

Minpunten:

If only there were a way to schedule multiple posts for one social media channel at once without saving and adding again and without using the bulk upload CSV method. I hate that I have to unselect all the other channels while doing this. Please see MeetEdgar's upload feature. That's one thing that I wish you had.

Best Brand Management App!!!

Opmerkingen: The time saving and productivity increase is more than enough of an ROI in purchasing this software.

Pluspunten:

Easy to use interface, the monitoring feature is the best. we watch many of our clients competitors this way.

Minpunten:

need to add more local channels like Bing and Yelp

Grow your Brand with Zoho Social

Pluspunten:

Zoho Social is user friendly, the features are written in a clear language for all users to understand. Pocket friendly, its averagely priced for small to large businesses to afford. The setup is very easy, it took us less time for all our social platforms. Pre- scheduling posts to post later is a brilliant feature, helps me stay organized. The notifications are awesome each time I get a social media interaction, this helps me to get back to clients om time who may have queries. Zoho Social has made my work easier as I post to multiple social media channels all at once. Drag and drop is a life saver, I literally drag and drop photos ok the site I want to post, how cool is that!. Upcoming posts on the calendar is really helpful to keep me on the toes of upcominng events.

Minpunten:

I love all the features I have used so far. I do not have a challenge I have experienced with Zoho Social, it has greatly improved our brand awareness and we are happy

A lot of really great features, there are improvements needed, which a few companies will want/need

Pluspunten:

OVERALL: A really nice social management with the best analytics and a robust CRM perk included. SUGGESTED IMPROVEMENTS: I would like to see the app to have access to the most engaged users with the brand/content (this is an amazing feature, we need to be able to take this on the go). Also to be able to schedule video is needed (you can't even schedule this to post manually). Finally, a visual planner or better proofing interface for clients would be more helpful to agencies. Also not the best for e-commerce dependent businesses - you need to add shoppable items. If you can add a few of the features Later is doing, this software would knock social media mmgt out of the park. PROS: - has a really unique CRM aspect that allows you to identify the most engaged users of your brand & keeps track of their interaction - better for agencies needing to proof to clients - works on multiple social networks - has an app (needs improvement - missing some functionality but generally loads & functions well) - Interface is straightforward - has a really nice video demonstrating power of features, and how to use them - planning calendar is one of the easiest I've used, and makes posting quicker

Minpunten:

CONS: - The online interface while nice, is a little hard to navigate at times. It is easy enough as an agency to navigate, but I haven't tested it with a client yet for this reason. - No visual feed planner. Its easy enough to do on your own with InDesign, but if your clients are posting additionally on their own at all, it creates extra unneeded work for the agency. - Need to be able to post video (even if its manually). - Needs access to CRM (shows most engaged users & keeps track of their interested content) on the app. - Be able to tag shoppable content. FINAL THOUGHTS: Really, really, really have high hopes for Zoho here. They have been on our radar when they developed their CRM suite. We were too small at the time to need it, but with the addition of this social media mmg software, they could have a home run if they fixed a few things. Keep the updates coming! Nearly there

"Efficient Social Media Management Made Easy with Zoho Social: A Comprehensive Review"

Opmerkingen: Managing multiple social media accounts across different platforms can be time-consuming and challenging. It enables businesses to schedule and automate their social media posts, ensuring a regular and timely flow of content. Understanding the effectiveness of social media campaigns is essential for optimizing strategies and maximizing ROI. Zoho Social enables businesses to monitor competitors' social media activities, track their performance metrics, and analyze their strategies.

Pluspunten:

In my personal experience, Zoho Social's ability to centralize and streamline social media management tasks is often seen as highly impactful. The post-scheduling and automation features in Zoho Social have a significant impact on users' social media workflows. Comprehensive Analytics and Reporting made possible by Zoho Social's that robust analytics and reporting capabilities provide users with valuable insights into the performance of their social media campaigns. The collaboration and team management features in Zoho Social have a positive impact on users working in teams or agencies. Zoho Social's social media listening and monitoring capabilities play a significant role in helping users stay informed about their brand's online presence.

Minpunten:

Zoho Social's comprehensive feature set can lead to a slightly steeper learning curve for users who are new to the platform. The interface and functionality may take some time to get accustomed to, particularly for individuals with limited experience in social media management or those transitioning from other tools.