Personio reviews

Streamlined our entire HR systems

Pluspunten:

What I love about Personio is that it is the one stop shop for all our HR information. As an SME we had been relying on SharePoint to store all our HR information and this was cumbersome and admin heavy, with Personio we can store all the relevant information in one location with no trouble accessing for individual employees. It is an easy to use platform and any new issuer will have no difficulty getting used to the using the system. My favourite feature is the ORG chart provided for all the employees in the organisation so you can know who's who.

Minpunten:

I have no major dislikes for the Platform - its a new platform, things take time. If you have an idea that would improve the system you are able to post in their Ideation forum to drive change. While Personio offers reporting features, the range of available reports is somewhat limited. This can make it difficult for companies that require more in-depth reporting and analysis for example companies with 100+ employees.

Eerder overwogen alternatieven: Workday HCM en WorkCompass

A very good decision I am still proud of

Opmerkingen: Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software.
But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.

Pluspunten:

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Minpunten:

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

Eerder overwogen alternatieven: BambooHR

Redenen om over te stappen op Personio: Originally becasue Personio was the only Provider with servers lokated in Germany (it was the time of the new data protection rules). And it was real SAS while one of the other products (the European one) would have to be customized with big effort (and costs)...

A productive and phenomenamazing Human Resources Management Software.

Pluspunten:

With Personio,it's possible to manage the entire lifecycle of an employee from hiring to retirement.It enables ease to track employees time.It is a reliable tool that streamline and makes employees onboarding and recruiting process seamless.It is simple to track and monitor employees performance with this tool.It enables ease to communicate with other employees in our organization in employees portal.

Minpunten:

Personio has been very resourceful in our organization and I lack anything that is regrettable.

Just 1 word to say hopeless software

Opmerkingen: very bad in fact we are switching to another software

Pluspunten:

Honestly it's the worst HR service I ever used in 5+ years of experience

Minpunten:

A lot of bugs - constantly, the CS never replies and cannot help, a lot of features are extra = you need to pay

The only HR tool you need for small-mid market operations

Opmerkingen: We couldn't be happier with the service that Personio provides. With it, we've been able to have a smooth functioning HR system from day one. You can use it to manage everyhing from attendance to payroll and ATS. It's the only tool you need for up to a couple hundred employees

Pluspunten:

I love how simple the interface is for all the different modules. We started using it when we were much smaller, and it was a relief to be able to start using it confidently without having to spend hours upon hours trying to learn it.

Minpunten:

I think one of the biggest things it's missing is more comprehensive documentation like best practices or ideas for how you can use it better. Without it, in the beinning, we kinda had to figure everyhting out on our own

Eerder overwogen alternatieven: BambooHR

Glorified database

Opmerkingen: This software was bought to help with payroll.
In the end, it just became a database to store employee information.
Payroll is much to susceptible to errors to be relied on. My pet peeve is that when one of many critical fields is not filled in, the employee is simply left out of the payroll without comment.

Pluspunten:

-pretty design -comprehensive onboarding -friendly support team

Minpunten:

-missing sanity checks -convoluted layout -not customisable enough

Eerder overwogen alternatieven: Salesforce Sales Cloud en Workday HCM

Redenen om over te stappen op Personio: I needed a customisable product that didn't need specialised consultants to set up

Very satisfied

Opmerkingen: Just great. It makes our life so much easier.

Pluspunten:

It is easy to handle. Customer Service is excellent.

Minpunten:

"Berichte" does not deliver everything we need.

A powerful and magnificent Human Resources Software.

Opmerkingen: It enables ease of employees time tracking.

Pluspunten:

It's simple to engage with other employees using this tool.It is simple to automate and manage human resources tasks with this tool.It is reliable tool for employees hiring and recruiting.It's a convenient tool for employees training and development.

Minpunten:

It keeps improving regularly thus I lack any challenge that limits it's performance capability.

An effective HR solution

Opmerkingen: Personio's customer support team is responsive and helpful. They are always willing to answer our questions and help us to resolve any issues.I highly recommend Personio to any business looking for an effective HR software solution.

Pluspunten:

Personio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience. I do like Personio being a cloud-based solution, so it is accessible from anywhere.

Minpunten:

The arrangement of certain elements in the interface can make it challenging for new employees to navigate.It also offers limited flexibility for making changes, which can disrupt the way things operate, especially if you require specific configurations.

Handy for vacation tracking

Pluspunten:

For me, Personio is mainly a really simple way to request and track my days off work.

Minpunten:

This may be due to my organization's admin settings, but it would be great if it were possible to input past vacations as well. Sometimes I make my requests directly to my manager and forget to put it in Personio, and then the system doesn't reflect the correct number of days off for me.

The one-stop solution for better HR

Opmerkingen: Our overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner.

Pluspunten:

We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.

Minpunten:

Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.

Just perfect

Pluspunten:

What I like most about the operating system is that it contains a variety of functions, and as a result, covers the entire Personnel Department. From holiday requests to recruitment, every function is included. Since we have started using Personio, we have realised that we now spend more time on other HR tasks instead of a large chunk of our day being dedicated to administration tasks. I particularly like that our employees are required to work together with our department, and are automatically informed if they have failed to provide a doctor’s note for sick leave for example. Previously, we needed to constantly chase-up employees for documents such as these. Additionally, we now have a system that all employees from our Accounting and HR Departments can access, and no longer need to rely on confusing MS Excel spreadsheets.

Minpunten:

I would say that I like everything about Personio. What I sometimes wish for would be an instant messaging option that could be used to send messages directly to employees via Personio. Besides this, we are very satisfied with the operating system.

Easiest HRIS to set up and maintain

Pluspunten:

Flexibility, Slack integration, Zapier / Make integration

Minpunten:

Sometimes a bit slow, better UX needed for custom report creation

Missing features, unhelpful customer support, no room for error

Opmerkingen: very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations

Pluspunten:

european based company, fairly easy to navigate

Minpunten:

customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user.

I could not give a clear recommendation, too buggy and weird to use

Opmerkingen: Negative, I wouldn't use this again if I was to choose.

Pluspunten:

Friendly customer support, but this doesn't apply to the actual software at all. I wouldn't expect to need to ask support for help with the things I need an HR system for :D

Minpunten:

Seems to be full of bugs with bumpy workflows. I would expect this to be simple to use with very streamlined workflows - this is not the case.

Best overall HR solution for growing and established companies

Pluspunten:

Personio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order. As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices. Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes. Easy to use and well accepted by everyone in the company. The SSO was really helpful for that

Minpunten:

At the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes. A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app

Limited Functionality

Pluspunten:

One Stop Shop for HR, all data in one database, easy to use & state of the art GUI

Minpunten:

The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...

Easy to use all in one solution for everything HR related

Pluspunten:

It gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work. Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)

Minpunten:

Some features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!

All-in-one HR software

Opmerkingen: Simple implementation procedures; you don't need to be a technical expert to complete them because they include in-depth articles to guide you through the full procedure. There are numerous ways for you to get support, including The Community and direct support by phone, email, or screensharing. Additionally, it is incredibly adaptable, and you may customize the system to meet your demands.

Pluspunten:

Personio is simple to use and has a pleasant user experience.

Minpunten:

It can be a little slow at times, and searches could be made better.

Flexibel Tool with great functions

Pluspunten:

- its very flexibel and you can add various fields e.g. training data - you can send out reminders to the departments and supervisors - we included our on- and offboarding process also in the tool - very friedly and helpful team

Minpunten:

- some little bugs but nothing serious.. :)

making HR-Management radically easier!

Pluspunten:

On the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.

Minpunten:

Honestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.

Perfect solution for HR- and Recriutig departments

Opmerkingen: I had a great implementation support. Personio offers a solution, which really helps in day to day HR business.

Pluspunten:

Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities

Minpunten:

At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast

Very Intutive to use and buggy

Opmerkingen: It's a pain to use it.

Pluspunten:

After switching from a more than 10 years old legacy system it does provide a very little improvement. 1 point for being accessible in a browser.

Minpunten:

Login: While providing 2-factor Authentication it regulary asks for a 3rd factor. regardless of multiple reports there are no efforts to fix this odd behavior. UX: It is hard to use, annoying and frustrating. Support: When reporting bugs to the Personio support it refuses to support with the explanation that there is a special representative egligble to write support request to avoid misuse. I've never heard such an awkward refusal in improving a product.

Great Tool!

Opmerkingen: We are now able to replace many excel sheets with personio and improve our HR processes in general.

Pluspunten:

- easy to use (intuitiv) - great implementation service - transparency

Minpunten:

- Reminder of anniversary could definitely be improved - Birthday calendar in Outlook should be part of your own calendar - right now it`s a seperate one

Holistic HR admin tool for small and medium-sized companies

Pluspunten:

usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities

Minpunten:

from time to performance/availability issues