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Over Jotform

Krijg waardevolle feedback of voer online onderzoek uit met de aanpasbare, mobielvriendelijke enquêtes, vragenlijsten en peilingen van Jotform.

Meer informatie over Jotform

Pluspunten:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

Minpunten:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Beoordelingen van Jotform

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,4
Functies
4,6
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,8/10

Jotform heeft een totaalscore van 4,7 van 5 sterren op basis van 2.254 gebruikersreviews op Capterra.

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Reviews filteren (2.254)

Brandy
Brandy
Ceo
Geverifieerde LinkedIn-gebruiker
Kunst en nijverheid, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Works good for making surveys

5,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Arjen
Business owner in Nederland
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Heeft mij erg geholpen om het bedrijfsproces te optimaliseren.

5,0 2 jaar geleden

Opmerkingen: Ik kan op professionele wijze een bestelformulier presenteren.

Pluspunten:

Ik kon er met gemak een bestelformulier in maken, zonder enig technische of creatieve kennis.

Minpunten:

Ik zou in de pakketten die aangeboden worden nog een lager instapmodel kiezen. De gratis versie heeft te weinig inzendingen en de eerst betaalde versie is echt een stap te ver voor het relatief simpele gebruik zoals door mij. Ik betaal graag voor een mooie functionaliteit als dit, maar misschien meer modulair aanbieden of een betaalde basisstap aanbieden.

Reactie Jotform

2 jaar geleden

Hello Arjen, Thank you for your positive feedback. We're happy to hear that using our platform, you were able to easily construct your order form. Our current pricing schedule is for monthly and yearly subscriptions only. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Ali
Ali
CEO in VS
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Step up from Google Forms!

4,0 3 maanden geleden

Opmerkingen: Jotform is a GREAT step up from Google Forms at an affordable price and a great intermediate between Google and Typeform. If you need a signature or to connect with Stripe, Jotform is a great choice!

Pluspunten:

Jotform allows advanced automation and branching, signature, and purchases. We've been able to set up advanced forms that even allow for custom invoicing. Jotform has incredible customer support. They respond with screenshots and videos publically so that others can also gleam from your questions!

Minpunten:

Compared to Typeform, Jotform is harder to create branches and you do not have as much control of the design. You cannot create as advanced of automations.

Eerder overwogen alternatieven: Typeform

Redenen om voor Jotform te kiezen: To be able to allow customers to make purchases through the form

Overgestapt van: Google Forms en Typeform

Redenen om over te stappen op Jotform: Purchasing capabilities - was easy to integrate Stripe and also create an invoice option

Reactie Jotform

3 maanden geleden

Hi Ali, Thanks for your detailed review. We’re glad to hear that our platform has been a solid step up from other platforms and that you’ve found features like advanced automation, conditions, and payment integrations helpful. It's awesome to know that our Support Team has been able to help you well with screenshots and videos. Regarding on the conditional logics, if you're having difficulties, you can check out these user guides: https://www.jotform.com/help/57-smart-forms-conditional-logic-for-online-forms/. If you ever have any questions or need help with automations, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ayham
Holistic Dialogue and Meditation Facilitator in Duitsland
Management non-profit organisaties, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A company that takes care of you

5,0 2 weken geleden Nieuw

Opmerkingen: Almost perfect experience I have to say. Although there are occasional bugs but the number of other quality elements and the platform's competitive pricing makes you ignore these occasional hiccups.

Pluspunten:

Ease of use and excellent, quite responsive, customer service as well as their competitive pricing.

Minpunten:

Often the custom theme I build for myself breaks down and I have to start it from scratch.

Eerder overwogen alternatieven: Typeform

Redenen om voor Jotform te kiezen: Jotform has way more options/features and space for theme customisation.

Overgestapt van: Google Forms

Redenen om over te stappen op Jotform: Pricing and nothing much else because Typeform looks and feels better but not that much better to ignore the price difference.

Reactie Jotform

vorige week

Hi Ayham, Thanks for your 5-star review. We're delighted to know that you find our platform easy to use. It's great to know we're meeting your expectations, especially with our customer service. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Melinda
OWNER in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Do not recommend hot form

3,0 vorige maand Nieuw

Opmerkingen: I would say mid-level it was not that good

Pluspunten:

Cost effective They offer free version as well

Minpunten:

Navigation is not user-friendly It freezes up and you use lose your information

Reactie Jotform

4 weken geleden

Hi Melinda, Thanks for your feedback. Your positive comments really mean a lot. If there's anything we can do to help you with your forms, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Steve
Marketing Manager in VK
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Jotform is Quick, Easy and Free!

4,0 2 maanden geleden

Opmerkingen: We used Jotform in house for several projects, useful free tool that integrates well by using Zapier.

Pluspunten:

Easy to use and fast to deploy. The forms are especially useful for building surveys or collecting customer data, oh yeah and you can do loads with the free version.

Minpunten:

Having to pay for features like the Gantt view.

Eerder overwogen alternatieven: monday.com

Redenen om voor Jotform te kiezen: Jotform had more free features and was quicker to setup and use.

Overgestapt van: Asana

Redenen om over te stappen op Jotform: We're a small team and didn't require a premium project management tool.

Reactie Jotform

2 maanden geleden

Hi Steve, Thanks for your positive review. We're glad to hear that you find our platform easy to use and quick to set up, especially for building your survey forms and collecting customer data. It's also great to know you're pleased with our Starter plan. Regarding the paid feature you mentioned, if you're referring to the Tables or Reports, that's also available on the Starter (free) plan. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Shannon
Chief Operating Officer in VS
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great with Integrations

4,0 vorige maand Nieuw

Opmerkingen: Overall has been very helpful to link to Monday for help desk tracking

Pluspunten:

Integration into Monday and functionality of the forms

Minpunten:

Not being able to route a form to someone else for signature

Reactie Jotform

4 weken geleden

Hi Shannon, Thanks for using Jotform. We appreciate your positive remarks. With regard to routing form for signatures, you can use Jotform Workflows to assign form to different people in or out of order, depending on how you set it up. You can also add Monday.com integration in your workflow. Here's a guide on how to create a workflow: https://www.jotform.com/help/1412-how-to-create-an-approval-flow-in-jotform/. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Arshi
Event Manager in Verenigde Arabische Emiraten
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Review for events

5,0 2 maanden geleden Nieuw

Opmerkingen: its been good I created 2 forms for an event for an NGO .

Pluspunten:

The features of Dropbox's, how it allows me to add multiple Dropbox's where participants can add their documents.

Minpunten:

Multiple users are not allowed to be added unless you have a customized pricing

Eerder overwogen alternatieven: Google Forms

Redenen om over te stappen op Jotform: drop box feature added to these forms are helpful

Reactie Jotform

vorige maand

Hi Arshi, Thanks for your positive review. We're happy to hear that our integration with Dropbox enables you to automatically upload the documents of your participants into your Dropbox account. About the multiple users, if you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise https://www.jotform.com/enterprise/. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Joshua
Owner in Canada
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best Survey Client Out There!

5,0 4 weken geleden Nieuw

Opmerkingen: I currently use them weekly to send and receive customer forms so I can better serve my new intake clients.

Pluspunten:

SUPER easy to use and very customizable! The free features are amazing as well. I love the ability to clone a survey and send it to someone else to use.

Minpunten:

I honestly don't have anything negative to say.

Reactie Jotform

3 weken geleden

Hi Joshua, Thanks for your positive review. We're delighted to hear you're enjoying the ease of use and customization options of our platform. Cloning forms is definitely a handy feature, and we're glad it's adding for you. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Daniel
Owner in VK
Fotografie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great software

5,0 4 weken geleden Nieuw

Opmerkingen: Jotform is a great asset to any company that wants to sign staff up or any forms that need to be completed it saves time having to do it in manually

Pluspunten:

I like that you can produce staff contracts with ease and I am able to send them out to my staff to fill in which saves time both for my staff and myself not having to invite them into the office

Minpunten:

I did have difficulty setting up the forms at first it took me a while to get used to the software from using adobe before

Eerder overwogen alternatieven: Google Forms

Redenen om over te stappen op Jotform: I was recommended by a buisness owner and I previously completed one myself

Reactie Jotform

3 weken geleden

Hi Daniel, Thanks for your nice review. We're delighted to hear that our platform is helping streamline the process and save time for both you and your staff. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Kandace
Jotform Works in VS
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

We love Jotform

5,0 2 maanden geleden Nieuw

Opmerkingen: My overall experience is excellent and they are always improving the features

Pluspunten:

It is easy to use and very versatile. You can use it for almost everything and they have templates for almost everything

Minpunten:

I don’t have any dislikes, it is my go to

Reactie Jotform

vorige maand

Hi Kandace, Thanks for your fantastic review. We're glad to hear that you find our platform easy to use and versatile. It's great to know it's meeting your needs for a wide range of tasks. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Leslie
Vendor Sourcing Compliance Manager in VS
Werving en selectie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Jotform Review

5,0 vorige week Nieuw

Opmerkingen: It is easy to use and assimilate detailed data/ Q&A's.

Pluspunten:

The ease in delivering and receiving data to end users.

Minpunten:

It is harder to get people on another platform rather than the Google Forms or other sites they use. But the extensions & exporting data are helpful in that regard.

Reactie Jotform

6 dagen geleden

Hi Leslie, Thanks for your excellent review. We’re so glad to hear that Jotform is making it easy for you to deliver and receive data to end users. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Amed
Senior Full-Stack Engineer in Australië
Vrije tijd, reizen en toerisme, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Known for its simplicity and effectiveness. Extensive library of multiple templates.

5,0 4 maanden geleden

Opmerkingen: Huge amounts of templates and has seamless integration. Perfect for complex workflows with it's advanced technology.

Pluspunten:

Web forms and documents are enormously versatile and Jotform offers the level best services. Collecting customer feedback, performing surveys and managing job applications has been made easy and achievable. Comes with powerful customization which is a key feature for helping us create forms that meets our brand needs. There is also security and privacy of data storage and transmission. It is ultimately my best choice.

Minpunten:

There is so many services and features that Jotform platform offers. Despite the glitches in preliminaries, it has proven to be the easiest tool to work with. It is quite user-friendly too.

Reactie Jotform

4 maanden geleden

Hi Amed, Thanks for your feedback. We're glad that our platform has become your top choice for versatile web forms and documents. It's great to know that our customization options, along with our commitment to security and privacy, have made such a positive impact on your work. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Jotform- keeping its head high in the market with great simplicity

5,0 3 maanden geleden

Opmerkingen: The best customizable form I have even used

Pluspunten:

1. Comes with excellent automation and auto correct technique 2. It offers over 1000 templates, integrations and widgets 3. It has a drag and drop feature which doesn't need and coding background to work on 4. It protects data by 256 bit-SSL encryption, outstanding

Minpunten:

1. Expensive than the other competitors in the market 2. The AI's learning curve is very slow and it needs some quick ML to cope up 3. Needs a lot of bandwidth to operate

Reactie Jotform

3 maanden geleden

Hi, Thanks for your awesome review. We're happy to hear that you appreciate our platform and its features. We understand your views about our pricing, and we can assure you that Jotform offers advantages you won’t find in a lower-cost alternative, such us the highest online form security, compliance, widgets, integration and a lot more. Jotform, as a web-based form builder, generally uses minimal bandwidth, especially for simple forms. Feel free to reach out to us if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Andrew
Safety and Security Manager in VK
Luchtvaart(maatschappijen), 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Very easy to use but a bit pricy.

5,0 7 maanden geleden

Opmerkingen: Overall, I have found JotForm easy to use and am still learning much of what is available. Their biggest downfall so far is their customer services, they do respond but mainly with generic answers that really do not help with specific enquiries.

Pluspunten:

There is a wide range is fields available which makes forms highly customizable. The form builder interface is easy to use. The final form is clean and well presented, even with the default overlay. There are many integrations to choose from.

Minpunten:

The price is quite high especially as there are alternatives available that are much cheaper. Support is very sparse and a little erratic with questions being answered is a very generic way. Integrations are not very straightforward to set up.

Eerder overwogen alternatieven: Google Forms

Redenen om over te stappen op Jotform: Very easy to use. Highly customizable. Nice clean end product.

Reactie Jotform

5 maanden geleden

Hi Andrew, Thanks for your positive review. We're glad to hear that you find our platform easy to use and appreciate the wide range of customizable fields and integrations. It's great to know that the results meet your expectations. We understand your views about our pricing, rest assured it reflects the top-notch features, robust security, and comprehensive support we offer. These are aspects often lacking in cheaper options. Feel free to reach out to us if you have any questions through our Contact Us page at https://www.jotform.com/contact/, and we will do our best to help you.

Kiara
Admin Assistant and Admissions in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Efficient Form Builder with Room for Improvement

5,0 3 maanden geleden

Opmerkingen: Jotform has been a reliable tool for building and managing forms, especially for someone who needs to create and share them quickly. The platform's ease of use and integrations have streamlined many of our processes. However, there are areas where it could improve, particularly in terms of customization and mobile app functionality. Despite these minor drawbacks, it remains a valuable asset for both personal and professional projects.

Pluspunten:

User-friendly interface that makes it easy to create forms quickly. Wide variety of templates that cater to different industries and purposes. Drag-and-drop functionality is intuitive, allowing for easy customization of forms. Integration with other tools and services (like Google Sheets, PayPal, etc.) is seamless. Responsive customer support and a helpful community forum.

Minpunten:

Limited customization options for advanced users without coding knowledge. Some features are locked behind higher pricing tiers, which might be a drawback for small businesses. The mobile app could use improvements in terms of usability and feature parity with the web version. Occasionally, there are issues with form submission notifications not being sent out promptly. Performance can be sluggish with more complex or heavily used forms.

Reactie Jotform

3 maanden geleden

Hi Kiara, Thanks for sharing your detailed review. We are delighted to know that you find our platform user-friendly and that you enjoyed the drag-and-drop functionality. We're constantly working to improve our features and make our platform more accessible. Your feedback on the mobile app and form notifications is vital, and we will take it into account as we work to enhance usability and speed. There are other alternatives if you don't want to use our default senders. You can use your own email servers to send the email using SMTP. You can check out this guide on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-SMTP-for-a-form/. If you have specific suggestions or need assistance, please feel free to reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Benjamin
CEO in Duitsland
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Experience since 2023

5,0 4 maanden geleden

Opmerkingen: very positive, I have been using Jotform since 2023.

Pluspunten:

modular builder, very intuitive. Support very helpful and fast.

Minpunten:

prices are pretty high, bronze is almost the same price like silver. A cheaper version between bronze and free would be nice.

Eerder overwogen alternatieven: Typeform

Redenen om voor Jotform te kiezen: typeform is extremely expensive, so I checked alternatives

Overgestapt van: Typeform

Redenen om over te stappen op Jotform: typeform is extremely expensive, jotform is cheaper

Reactie Jotform

4 maanden geleden

Hi Benjamin, Thanks for leaving us a positive review. We're thrilled to hear you find our platform intuitive and our support team helpful. Your feedback is much appreciated. We appreciate your feedback on our pricing. Currently, the pricing plans listed on our pricing page are the only ones available: http://www.jotform.com/pricing/. We recommend considering a yearly upgrade for significant discounts, or you can wait for any of our promotional campaigns we sent via email to take advantage of heavy discounts. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kayla
Director of Finance in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Essential, With a Touch of Fine-Tuning Needed

4,0 vorige maand Nieuw

Opmerkingen: Overall, Jotform has been a real asset to us. It’s easy to set up, doesn’t take a tech expert to manage, and has made our workflows way more efficient. There’s been a huge reduction in paperwork, which means more time for us to focus on our students and community. For us, it’s become a core tool that helps everything run more smoothly.

Pluspunten:

The best thing about Jotform is how flexible and easy it is to use. We run a music school, and we rely on it for so many things—approvals, class sign-ups, financial aid applications, donation forms, you name it. The approval flows are simple to set up, which keeps things moving, and the integrations with our payment processors and Google Drive save us a ton of time on the back end. It feels like the platform just “gets” our needs.

Minpunten:

I’d say the occasional glitches can be frustrating. Sometimes integrations need to be relinked, approvals don’t always go through, or buttons that were there yesterday seem to disappear today. It doesn’t happen all the time, but it’s enough that we’ve created a double-check system for ourselves just in case.

Reactie Jotform

4 weken geleden

Hi Kayla, Thanks for your positive review. We're glad to hear that our platform has become such a versatile tool for your music school and that it's helping streamline everything from approvals to donations. It's great to hear that the integrations and workflows are making your processes smoother. If you encounter any issues with your forms, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/, so we can take a look at it.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Jotform's DIY Apps are amazing

4,0 3 maanden geleden

Opmerkingen: Jotform is a multifaceted hub for things form-related—and then some. My business considered them for an electronic waiver system, and I ended up using something I didn't even know I needed: their build-your-own app feature, for an employee training materials app.

Pluspunten:

A huge range of functionality. Even at the free (!) level, you can build your own app with a password to access it.

Minpunten:

There wasn't much to dislike that I found. However, the coding is seemingly different for apps across different OS's; on Apple devices, it is difficult to save and access the app. There are workarounds (i.e. using Safari instead of Chrome to save the app as a shortcut to the home screen). On Android, it worked great!

Reactie Jotform

3 maanden geleden

Hi, Thanks for the awesome review! We're happy to hear that you're loving Jotform Apps and finding the range of functionality helpful—even on the free plan. We appreciate your feedback on the Apple vs. Android experience. I'd like to clarify that accessing and saving the app on Apple devices using Safari browser is really easy. It's pretty much the same on Chrome, but a lot easier. To do that, click on the Share menu at the bottom then select "Add to Home Screen", just exactly what the popup instruction suggests. Here's a screencast that will help: https://link.jotform.com/Bia22SESgM. Thanks again for sharing your thoughts, and feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ if you ever need anything. We'll be happy to help.

Isabelle
Isabelle
Service Delivery Manager in Australië
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The most user-friendly product of all for creating all sorts of forms.

5,0 6 maanden geleden

Opmerkingen: We are lucky to have Jotform since we have gotten ourselves a very reliable form building tool for creating any form we require. Our experience creating forms with Jotform has been flawless and we have been able to fully adopt it within the entire organization.

Pluspunten:

Jotform offers us a single form building tool for creating all sorts of forms that we require. It comes loaded with alot of easy to customize form templates that help us save time when creating our forms. The form builder is easy to use and requires no skills at all. It has comprehensive data analytics tools that help us analyze data filled on the forms.

Minpunten:

We have not seen any weaknesses with Jotform so far. It has a very intuitive user interface that makes it easy to use.

Reactie Jotform

5 maanden geleden

Hi Isabelle, Thanks for your positive review. We're delighted to hear that our platform has made creating and customizing forms easy and time-efficient for you. It's great to know that our comprehensive analytics tool is helping you analyze your form data effectively. We're here to support your needs and ensure your experience remains top-notch. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Lauren
Communications Director in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great platform

5,0 3 maanden geleden

Pluspunten:

One of the things I love most about Jotform is the sheer number of options it offers. Whether you're creating a simple form or a more complex survey, Jotform provides a variety of tools and templates to fit your exact needs. The customization options are extensive, allowing you to tweak everything from design to functionality with ease. From conditional logic and integrations with other platforms to the ability to choose from an array of templates, Jotform makes it incredibly simple to build exactly the form you envision. Having so many choices in one platform really empowers me to tailor every form to my unique needs, making the process efficient and intuitive.

Minpunten:

While Jotform offers an impressive range of features and customization options, one thing I like the least is the cost. For more advanced features and higher usage limits, the pricing can get steep, especially for smaller organizations or individuals. The free plan is helpful for basic needs, but once you need more form submissions, storage space, or access to more premium features, the subscription fees can feel a bit high. I wish there were more affordable tiers or options that better align with growing organizations that might not yet need the most advanced plans.

Reactie Jotform

2 maanden geleden

Hi Lauren. Thanks for your wonderful review. It's great to know that you are able to create forms that precisely match your needs using our platform with the aid of our features, such as conditions and integrations. We're dedicated to offering a user-friendly and adaptable platform, and your comments reassure us that we're headed in the right direction. We understand that pricing can be a concern, but our plans remain competitive and valuable that you won't find in a lower-cost alternative. For instance, we offer the highest level of data security, including PCI compliance, HIPAA compliance, and GDPR compliance. We are dedicated to ensuring that your data is protected with the most rigorous security standards available. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Heather
Construction Services Administrator in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

JotForm is Efficient and User Friendly!

4,0 7 maanden geleden

Opmerkingen: Jotform has been extremely beneficial to my role as an Administrator. It's user-friendly software that I can customize any way I like. I love the flexibility of choosing the theme, color, sequence of questions, types of questions, and the ease of sending out the form and having an auto set deadline for final submissions. It's been a real game changer for our organization and my role as the Construction Services Administrator. The import of information is also great because I can use excel to filter the responses and organize the data in easy-to-read format.

Pluspunten:

I love that I can customize everything from the color of the form to the types of questions I can ask (short answer, multiple choice, matrix style, etc...). Jotform really a One Size Fits All solution for our business. We have several different departments and the Admin department uses it for builder surveys, voting on Building of the Year, ordering planners, equipment usge surveys, and more. Personally, I use it to send information to our crews in the field. We have a lot of guys who are less familiar with technology and the customization of the form makes it easy to get all the information I need while making it easy on them. They love how straight-forward it is for the user. They click a link, answer questions, and submit! I appreciate that I can create a custom link to the form. I love how you can personalize it so much, we use our logo on all the forms we send which is a special touch. It's super helpful that I can create a variety of forms and reuse them as needed. Some forms are used multiple times a month, and other forms are used annually; it's wonderful not to have to recreate them from scratch every time. They're just there when I need it. It's so easy to import the responses into a spreadsheet for me to easily track and filter the responses.

Minpunten:

I do find there is a bit of a learning curve as an Administrator of the program in trying to create the form. I sometimes get confused when trying to edit the different questions and how to do so. Sometimes it takes me quite a bit of trial and error to figure out how to change text in a specific form element, and other times, it takes me only seconds. I also find the way the form shows responses to the matrix (multi-question) tables a bit confusing, as it jumbles all the answers into one cell/response. Thus, when I import to an excel sheet, it's almost like the questions do not separate, it puts all the answers in ONE CELL instead of a cell/column per answer. I don't like that because I have to go and modify it every time. The data collection portion is great, but the importation of data could use some work. However, I am referring to a specific type of data collection, not all are imported poorly.

Reactie Jotform

6 maanden geleden

Hi Heather, Thanks for leaving us a positive review. We're thrilled to hear that our platform's customization features and ease of use are benefiting your diverse needs across different departments. It's fantastic to know that you like some of the features, including adding your logo to your forms. We're glad you were able to import your data to spreadsheet easily, and it's making your workflow more efficient. Regarding your views on the Input Table data and how they currently appear on tables, I created a feature request for you at this link https://www.jotform.com/answers/15482381 and escalated it to our Developers team. I can agree that it would be beneficial and much easier to handle data when they are separated into each column rather than dump into a single column. If there are any updates, we’ll let you know here. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

nedjmaoui
designer in Algerije
Consumentendiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best platform for making forms for the last 5 years

5,0 6 maanden geleden

Opmerkingen: My experience was, I think, in 2020 in another account. I have several accounts. I had to open several accounts because in my small business I cannot pay all the dues for the year because I do not use the website daily. I have some work that comes two or three times a year and I use it for only a month, which has made me not pay.
Maybe later, if there is a lot of demand, I will buy an offer and try

Pluspunten:

Ease of use There are no complications There are ready-made models that give ideas The one-month free trial is renewable INTEGRATIONS with other sites such as Google Sheet and others... is good There are several uses that I have really benefited from

Minpunten:

There was a point where the Arabic language was not accepted, but I think the matter has been fixed Submissions, if you try to study the matter, add them to 200 or a little more I don't think there are any negatives because the platform is everything you are looking for, except for those who do not know how to use the platform

Reactie Jotform

6 maanden geleden

Hi Nedjmaoui, Thanks for your positive review and for sharing your seamless experience. We're happy to know that you found our platform easy to use and beneficial, especially with the ready-made templates, and integrations. Should you decide to explore our offers in the future, we're here to help you every step of the way. Feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jenna
Project Manager in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Simplify your life with JotForm!

5,0 2 maanden geleden

Pluspunten:

I love the integration with critical products/software I use daily for business and how it has streamlined the process of creating forms. It has saved time and creative energy with the templates already created. I have been able to devote more time to the growth of my business because of the increased productivity and efficiency JotForm has created in my life.

Minpunten:

The paid plans can be a bit pricey, but it is still worth the investment.

Reactie Jotform

2 maanden geleden

Hi Jenna, Thanks for your positive review. We're glad to hear that our integrations and form templates have helped streamline your workflow and boost your productivity. It's fantastic to hear that you can now focus more on growing your business. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Nicholas
Sales manager in VS
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Jotform is simple, and the interface is smooth

5,0 3 maanden geleden

Opmerkingen: I’ have to use this anytime that I hire an employee. We use this to sign the onboarding agreement, along with employee handbooks, and to sign tax documents.

Pluspunten:

I love how jotform is integrated with PayPal and other platforms, and they don’t take a percentage of the ticket fee!

Minpunten:

I’ve had Some employees say that onboarding Jotform may take more time than simpler tools.

Reactie Jotform

3 maanden geleden

Hi Nicholas, Thanks for the excellent review. We are happy to know that you're enjoying using our available payment gateways. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Tonya
Life Coach in VS
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

5 stars ⭐️⭐️⭐️⭐️⭐️

5,0 2 maanden geleden

Opmerkingen: I really like jot form and how easy it is to use and how quickly I can set it up.

Pluspunten:

I love that jot form is easy to use and very beginner friendly. Anyone can use it and it’s free!

Minpunten:

I really don’t bbq want cons when it comes to jot form. It does exactly what I need it to do especially when it’s a free product.

Reactie Jotform

2 maanden geleden

Hi Tonya, Thanks for the 5-star review. We're happy to hear that you find our platform easy to use and beginner-friendly. It's great to know that our free plan is meeting your needs and helping you get things done quickly. If you ever need more features or have any questions, reach out to us from our Contact Us page at https://www.jotform.com/contact/. We’re always here to help you.