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Over Submittable

Cloudgebaseerd platform voor het beheren van inzendingen/toepassingen, en elke vorm van digitale content te accepteren en beoordelen. Intuïtief en aanpasbaar.

Meer informatie over Submittable

Pluspunten:

This product makes it incredibly easy to submit work to journals for submission. The tool is straightforward and intuitive.

Minpunten:

But these are more feature ideas, nothing that I'd consider negative about the existing product.

Beoordelingen van Submittable

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

9,0/10

Submittable heeft een totaalscore van 4,7 van 5 sterren op basis van 156 gebruikersreviews op Capterra.

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Reviews filteren (156)

Jeff
Jeff
Associate Editor in VS
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It provides me with all necessary services as a submitter. It provides all I require as an editor.

5,0 7 jaar geleden

Pluspunten:

Submittable is convenient. As a submitter, it provides efficient mechanisms for making submissions and efficient tracking of those submissions. As an editor, it provides me with notices and updates to allow me to process submissions quickly and efficiently. Submittable is practical. As a submitter, a single page allows me to keep track of active submissions to several publications. As an editor, the features for reaction and response to submitters makes my job much easier. Submittable is uncomplicated, easily used, and easy to understand. As a submitter, these qualities make submissions tracking manageable. Submittable is used widely enough to be familiar to virtually all writers and artists who submit work for publication.

Minpunten:

Our current package allows only 5 of our team members to have access to submissions. I could wish for more relaxed limits in that regard.

Derrick
Extension Program Specialist in VS
Basis- en voortgezet onderwijs, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The right tool for the jobs

5,0 3 maanden geleden

Opmerkingen: From the product itself to the prompt customer service, everything about Submittable has been very positive. The system functions as advertised and it has enabled our youth development program to administer what has historically been in-person events and activities into a digital format. That has saved time and travel expenses for our employees and volunteers.

Pluspunten:

I love the clean design, ease of use, and functionality. The projects and forms are easy to create, highly customizable, and user-friendly for clientele. The ease to which project assignments can be made and tracked is another great feature. We started using Submittable to help us manage a sizable photography contest, and have since been finding ways to migrate other activities/contests (like public speaking, leadership applications, and videography to name a few) into this platform.

Minpunten:

I would like to see some type of organizational structure within forms, projects, and the team to help keep different groups or activities separated. Currently, those lists are becoming quite long and clutter up the pages. A folder system would be ideal that might include activity groups as well as a means to archive forms and projects. Perhaps to help de-clutter, I would like for other teams admins to only see the projects, forms, and reports they created. Team member A doesn't need to see everything that team member B has created. Unless they are a level 5, they only need to see their own work.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Efficient platform to keep track of many submissions easily

4,0 2 maanden geleden Nieuw

Pluspunten:

It is easy to keep track of many submissions, and see what phase they are each in, and update that info easily. It also automates tedious form-filling processes very well.

Minpunten:

Sometimes the interface is clunky, and there could be more robust ways to customize form templates

Laura
Program Manager in VS
Filantropie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Room for Improvement

3,0 2 jaar geleden

Opmerkingen: Good for now. Has helped with communication with applicants but would want to maximize the cons to improve our nonprofit relationships and enhance internal efficiency

Pluspunten:

Ease of creating applications/forms, ability to message with applicants directly in the portal, reviewer process is user friendly

Minpunten:

Lack of automation, limited placeholder tags to be able to integrate DocuSign or other 3rd party integrations that would help with automation, delayed reporting, kind of messy once you get a lot of applications/projects set up, no intentional nonprofit relationship management capabilities, limited project/award management features.

Josh
Director of Assessment in VS
Hoger onderwijs, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Submittable - grant management with a lot to offer

5,0 3 maanden geleden

Opmerkingen: The experience has been fantastic. The onboard was super helpful. They seem like they really care that we get the most of the product. They've even added new features in the short time that we've been using Submittable. If they don't have functionality, they will help in finding a work around or will work on that feature.

Pluspunten:

It's very easy to use. The drag and drop features when creating forms are great. It saves tons of time. There are so many features! But it's not overwhelming. There is little training involved in form creation, so delegating is a snap.

Minpunten:

The features around managing internal users could be more robust. We are not able to customize what program managers can view - all grant programs can be seen by everyone, partitioning would be a nice feature. Additionally, if someone leaves a grant midstream, it is going to be difficult to get a replacement user as only one user can be the primary contact. This makes updating forms and team applications more difficult.

Barby
Communications in VS
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A solid management system for grant applications

4,0 3 maanden geleden

Opmerkingen: Overall we've been pleased with Submittable because of its features and capabilities, but the prices is intimidating. That being said, we've felt that it is comparable with other similar services out there.

Pluspunten:

Submittable's application forms are very customizable and they allow for a multi-step application process and submitting grant reports. We're able to create customized reports and export the data easily, although there is a bit of a learning curve to set up the reports. Collaboration is built-in, allowing reviewers and admins to leave notes for each other and see reviews. We also liked that that collaboration can be locked down so that applicants can either see or not see that feedback. The implementation team that worked with us was great and provided very valuable training as part of our implementation project.

Minpunten:

We've found the email's generated by Submittable have formatting issues and are often blocked by anti-spam software, so there have been some deliverability issues and some problems with reading the system-generated emails. The development team is aware of the issue (for 2 years) but nothing seems to have been done about it. Documentation is limited, and they charge for support after your initial setup period. We end up having to pay for 10 extra user licenses for our grant reviewers beyond the 2 months those licenses are really used. This is because only 10 user licenses are available in our subscription tier, and you can only purchase extra licenses in block of 10 (not individually). So far, Submittable has worked with us on the pricing to be affordable but it would be nice to have the option of adding on temporary licenses for reviewers, or even not having to pay for that level of user since they are typically only needed for 1-2 months.

Alicia
Programs Administrator in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great and easy to use, does a lot

5,0 vorig jaar

Opmerkingen: Great. Easy to use, user friendly. Good solutions for our company. Help desk gets back to us promptly, if we have questions.

Pluspunten:

It is easy to use and implement. User friendly for the applicant and for the administration.

Minpunten:

There is no way to edit an email address for a recommender if the applicant put it in wrong, unless you open the whole application for editing. We don't run into this issue often, but it can create problems. But, the benefits outweigh the cons.

Steffanie
Compliance Manager in VS
Overheidsadministratie, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Great for automating our application for services!

5,0 10 maanden geleden

Opmerkingen: Submittable has enabled our application to be deployed via our website. We are able to keep a digital copy of a client "file". We are easily able to send emails to clients regarding their application and can send messages to a client's case worker within the agency.

Pluspunten:

Easy for clients to access. Can handle our complex application. Able to use the same forms over all projects.

Minpunten:

I had hoped we would be able to correct/add information to the client's application. Our application is quite complex and when we need to make changes, it takes forever for the form to load and to make those changes because it is so "big". Forms do not print very well.

Edith
Director of Environmental Initiatives in VS
Overheidsadministratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great for a small non-profit

5,0 2 jaar geleden

Opmerkingen: I've had overall great experience and I've been using Submittable about 5 years. I like accessing a real customer service rep in the old days, and I like the older version of Submittable better. The change didn't help me. But I am impressed that I can usually make Submittable work for whatever online application I need.

Pluspunten:

It really allows me to collect and manage information and input from so many of our members and stakeholders for many different purposes. My members and applicants find it very easy to use.

Minpunten:

We always seem to bump up against one or two little issues that make any form less than perfect. For example, applicants attaching new files with their submission, or exporting notes from an application.

Seth
Program Officer in VS
Filantropie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

It works!

5,0 2 jaar geleden

Opmerkingen: It is easy for our applicants to use and our support staff to modify.

Pluspunten:

Submittable really does the job for what we need it for most- reviewing grant applications. We have a diverse and busy review team and this tool allows them to do their work efficiently.

Minpunten:

Although it is fairly simple to use, it is not entirely intuitive. Some of our users have required a bit of coaching to make it work for them.

Mary Jane
Executive Director in VS
Filantropie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Submittable...How do I love you? Let me count the ways!

5,0 6 jaar geleden

Opmerkingen: Try me another day...I am out the door to a meeting.

Pluspunten:

Making the decision to shift our application process to online, I was concerned that it would meet the needs of the artists and writers applying and also ease transition for a middle to senior aged office team with varying degrees of electronic saavy. Needless to say we continue to remark on an almost daily basis how we LOVE Submittable. Ease of use was foremost and the Submittable staff are always right there with customer support. Any concerns or suggestions were addressed and often appeared as Submittable staff tweaked and updated the software. Likewise input from customers is often solicited. This open process continues to make the software better and better as new features are added and functionality is streamlined. Over the years Submittable continues to be software service and customer oriented. From staff and applicant feedback, I understand that Submittable greets anyone from neophyte to expert electronic guru users with the same degree of respect, patience, expertise and professional service. I especially appreciate the ease in navigating the software features. Ease in accessing and reviewing all areas of our applications, accessing correspondence with applicants and reviewers, sending out requests for character statements automatically, controlling access to all areas of the application and processes as needed have streamlined the time and task of handling actual materials. No more incomplete applications. Electronic deadlines hold fast.

Minpunten:

Do I miss having USPS delivering stacks of applications for weeks on end around deadlines, when apps just pop up on the list in Submittable? Do I miss the file prep for each application as materials dribbled in little by little and were sometimes incomplete even after the deadline due to weather etc. when that is all tracked by the software? Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back? Do I miss being stuck at my desk surrounded by stacks of applications when I now access the applications anywhere there is wifi...even 12 time zones away which is what I did for the last batch of applications? Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable? Do I realize how staff are freed up to manage more productive tasks in the office than pushing files and paper? Do I realize that the staff team are excited to see applications appearing on their screens, versus groaning when the USPS truck drove into the parking lot? Do I realize how much more economical Submittable is versus staff time and energy factored in with hand processed applications? Do I realize how much more fun it is to problem solve around tailoring the software with Submittable staff to address a need? Do I wish our staff team had transitioned to Submittable sooner? Yes, no regrets we are HUGE Submittable fan

brian
Managing Editor in VS
Tekstschrijvers, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Reliable and Effecient

5,0 5 jaar geleden

Opmerkingen: I enjoy my work, and Submittable gives me confidence to stay organized and productive. I will learn to do more with it as I proceed and learn how to utilize what's available that I haven't tried yet (e.g. blind readings, running contests, etc.) The experience has been a very good, and as we grow our journal's submission rate which correlates to our growing readership, Submittable, I believe, will be an excellent tool for me as managing editor and the people who assist me.

Pluspunten:

I am able to manage my submissions quite easily with Submittable. It has many sorting options, and several tools to make reading a large amount of work manageable. Working collaboratively with other editors is possible and efficient because of the filtering functions (such as the use of labels, storing submissions, ordering them by date, alphabetically, etc.) and team management tools (such as the assigning of certain tasks to certain individuals, easy messaging, dissemination of work, etc.) I like the basic look/visuals of Submittable, as it is relatively intuitive to use. Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.

Minpunten:

I don't like that some services are offered to certain levels of subscriptions and not to others. I'd rather have a good, fair price for the use of Submittable's full functions. It's not always clear to me what I have in my subscription, even though not too hard to check, I suppose. Also, to "test" how forms will look to submitters seems a little complicated, but not too bad once going through it. I feel a little "blind" when sending out ACCEPT/DECLINE. Not sure what the solution is, however, and really does not present any real trouble for me.

Phoebe
promotions and promotions associate in VS
Tekstschrijvers, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Platform that's not Super Intuitive

4,0 vorig jaar

Pluspunten:

I like that it's a fairly easy platform to collect contest entries (which we have a lot of!). I like that I can set up an automated response (even though it's not always easy to figure out how to do that). I like that the personalized responses can add applicant's name.

Minpunten:

I don't find Submittable to be very intuitive. I find myself having to google answers to my question- I'm usually able to successfully find the answer but it isn't user intuitive. Particularly, I think that setting up automated responses should be easier to find. Also, I often make the mistake where I click on a project and it takes me to the description of the form rather than what I'm looking for, the entries. I find myself scared to use the back button because it re-directs me to pages I'm not trying to go to. It's more of an issue on our end but people put so much weight on the "in progress" status etc which we just don't use so I wish there was a way to turn that off.

Amy
Art Director in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I administer an annual international photo competition for a non-profit conservation organization.

4,0 7 jaar geleden

Opmerkingen: Submittable helps me receive and track hundreds of photography submissions from users around the world, and makes collecting payments effortless. The staff is helpful and quick to reply to my queries.

Pluspunten:

Clean interface, flexible ways to sort submissions and tag them, and all actions and communications are logged by the system. Being able to customize the messages for various interactions with submitters is helpful. As our competition expands I expect to use the team functionality more. The Gallery function is an appealing way to display photos and allow the public to vote.

Minpunten:

My primary difficulty is that entries cannot be sorted or tagged individually; i.e., when you tag a photo, the tag applies to the entire submission, not just a single photo. Since my competition allows up to 8 photos per submission, I have to sort in other ways after downloading the entries, which is a bit time-consuming but not a deal-breaker. The login requirement for voting in the Gallery view has a dampening effect; also, there's no instruction telling viewers to click on a photo to enlarge the view. Gallery sorting tools would be a welcome function as well. Gallery View has a lot of potential and I'm curious to see how Submittable's developers change it in the future.

Linda
co-editor in VS
Publiceren, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The people who work at Submittable are knowledgeable, good-natured, and GENUINELY helpful.

5,0 7 jaar geleden

Opmerkingen: Submittable WORKS, and their customer support is unbeatable!

Pluspunten:

Submittable can handle so many different document types that we never could ourselves. They listen when we have suggestions/requests. Everything can be tracked - no more lost manuscripts! They've made it possible for us to offer books at the same time someone makes a submission, a great option for us. And they can issue refunds with ease.

Minpunten:

Searches (especially across a lot of categories) sometimes are a bit slow, but we do have a LOT of categories and a LOT of submissions for the software to sort through. We're so glad to have Submittable, a respectable and caring group that has the ability to keep up with technology challenges so we can do the work we love doing.

Jeremy
Editor in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Submittable is irreplaceable in terms of the

5,0 6 jaar geleden

Pluspunten:

The best thing I like about this software is how it serves multiple functions for our organization. I can easily create categories for submissions, receive submissions, the submissions can be commented on by the review team, and then I can correspond with the submitter all from within the same software. Each step of the process is easy to use.

Minpunten:

Because of how many ways you can use the software, it takes a bit of time to get used to how to navigate between different parts of the program but once learned it's very user-friendly.

Lucian
Program Coordinator in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

This product is easy to use and indispensable to my writing endeavors

5,0 6 jaar geleden

Pluspunten:

It's ease of use. Straightforward layout. Very user friendly. I like the app. Allows me to organize my submissions to literary journals and keep track of when I need to submit them before deadlines.

Minpunten:

The navigation within the new "Following" area. I feel like there should just be a direct submit button rather than a "save" button. Right now I find myself having to go to a drop down menu up top to get to the submissions page. This is an easy fix though.

Elisa
Manager in VS
Juridische dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Thank you, Submittable.

4,0 5 jaar geleden

Pluspunten:

Submittable saves money and trees and time. It's easy to track submissions (and track exactly how much you're spending on submission fees.) It's fairly customizable -- you can choose whether or not you want to be emailed when the status of your submission changes, which, for a sensitive artist type who tries to stay even-keeled during her 9-5, is key. Uploading documents is very easy.

Minpunten:

I wish they had an option for users to save a cover letter template -- a letter that would auto-fill and then you could tweak as necessary. It would also be great if you could add a permanent​ bio to your account for prospective publishers -- they generally ask for this in the cover letter so it would save time.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Filantropie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Intuitive software

4,0 3 jaar geleden

Opmerkingen: From the onboarding team to my account team, I think the service with submittable has been great. It's also easy for the submitter to understand the process as well.

Pluspunten:

This software is easy to understand, easy to deploy, and intuitive for guest users who help us to evaluate the submissions that we receive. From there, it's easy to filter, sort, review and revisit the applicants that have made submissions, and keep track of where they are at each stage of the process. There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available! I highly recommend this software as a solution for tracking submissions!

Minpunten:

Everything that I've experienced with submittable has been a plus.

Jennifer
Senior Fellow for Arts Policy in VS
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Indispensable!

5,0 2 jaar geleden

Pluspunten:

It allows the applicants to easily submit their portfolio material in a large variety of file types.

Minpunten:

Of late, it has become less user friendly with the by dividing into project and program, and having a separate qualification step. Mostly I have had tech help when I needed it within a day, but in the beginning this assistance was much quicker and more helpful. Also, this could be a useful platform for research, especially surveys, if there were more ways to analyze the data.

Kim
Owner, Founder in Frankrijk
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very usable helps our work flow so much! We love Submittable :)

5,0 6 jaar geleden

Pluspunten:

Helps us organizationally and is a fundamental part of our business. Easy to use and intuitive, we also have a lot of people on our team using it as well.

Minpunten:

Sometimes the speed lags from page to page or it updates slowly. Usually it works really well but occasionally it slows down and slows the word day down.

Amy
Art Director in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Submittable has been a lifesaver for our photo competition!

5,0 6 jaar geleden

Opmerkingen: Enabled me to administer an international photo competition virtually on my own.

Pluspunten:

I appreciate the back-end tools that allow so much flexibility for reviews, judging, and organizing. Not only can I easily sort entries and entrants, I can download all their data for reporting and further contact. And the pricing structure allows me to use the software only when I need it, but still have access to all the archived data and photos.

Minpunten:

I used the Gallery View feature for the first time last year and would like to see continued improvement in its user interface. Opening a new account is a barrier to lots of users, and I'd like to see it simplified so more people will participate in voting.

Holly
Assistant Editor in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best customer service ever.

5,0 6 jaar geleden

Pluspunten:

Really user friendly on both ends. Easy to make new categories, add team members, etc. And whenever I have questions, Submittable customer service is SO helpful.

Minpunten:

There are a few features it would be great to have that aren't there yet, but they are always making improvements!

Beth
Executive Director in VS
Filantropie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great solution and a great price

5,0 6 jaar geleden

Opmerkingen: Overall, we saved so much time by using this online platform and our applicants appreciated it as well. The tech support people were responsive and helped us brainstorm solutions to get what we needed. They were awesome!

Pluspunten:

This was our first effort at an online application and it went off without a hitch. It is intuitive to both readers/reviewers and applicants. We were able to learn how to manage the application and review process in a few calls to the fabulous Gold Level Support folks. After using paper applications, it was amazing to have all of the information ready to go to readers by the next day. It is also very reasonably priced compared to other solutions so it fit our budget.

Minpunten:

It would be great if reviewers could highlight or tag parts of the application as they read. We had to do some tweaking to be able to close the application at 5:00pm instead of midnight but Submittable has since added this feature. It takes a few steps to generate reports but it is manageable.

Tabby
Commissioning Editor in VK
Publiceren, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Absolutely fantastic

5,0 7 jaar geleden

Opmerkingen: Too many to count!

Pluspunten:

The organisational aspect is a life saver. All our subs in one place, easily seen and a very easy interface. Using submittable gives you an edge. Creatives know that Submittable is used by the very best who will pay a bit extra for a superb, efficient, friendly and professional service. Customer Service is exemplary. Always get back to you quickly and nothing is ever too much for them. Thank you!

Minpunten:

Not really a con but a nitpick. Trying to find the 'send to kindle' button was a bit of a challenge but really good service when used.