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Over SendX

Platform voor groeimiddelen en automatisering van e-mailmarketing om je webbedrijf te laten groeien. Meest geschikt voor kleine tot middelgrote bedrijven.

Meer informatie over SendX

Pluspunten:

It has a very simple drag-and-drop interface that allows you to create a very fast email. An added value is that it can show you how the email will look on a smartphone and on the desktop.

Minpunten:

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages.

Beoordelingen van SendX

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,4/ 10

SendX heeft een totaalscore van 4,6 van 5 sterren op basis van 36 gebruikersreviews op Capterra.

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Reviews filteren (36)

James
James
System Administrator in Kenia
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best software for marketing planning

4,0 7 jaar geleden

Opmerkingen: Well thought out product to deliver delightful experience

Pluspunten:

The pricing is fair based on the contribution of the software to the growth of the company Training is available to the new users who are yet to familiarise themselves with the software

Minpunten:

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review, James! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Andrew
Director in VS
Bouwmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Affordable option

5,0 6 maanden geleden

Pluspunten:

When all you need is a robust email platform SendX is the best solution on the market. With so many companies migrating to be a knock-off of HubSpot or Salesforce, its nice to find an email platform that focuses on emails.

Minpunten:

The database management interface is not as robust as I would like, but customer support is quick to jump in and make updates that I need.

Christian
Founder in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

***I used Sendx for 6 months and this is a real review.****

2,0 5 jaar geleden

Opmerkingen: It was a poor customer experience during the 6 months I used the software and I regret spending countless hours setting up the automations just to save $20 a month on Mailchimp.

Pluspunten:

-The pricing is affordable compared to their competitors. -The software has features business owners want and need. -The software is user friendly. -The team will work with you to create custom fields/settings based on your needs. -The team was always polite and apologetic when dealing with my account. -This software has great potential and I likely was an early user but they still need time to get the kinks out.

Minpunten:

-Communication was always delayed until the next day due to the time difference (team is in India). This was very frustrating when you are trying to fix an issue in the moment. -Email delivery to our customers was 20% or less. The only reason why we implemented this software was to automate our pricing and using this software actually caused a decrease in bookings as the emails were never delivered OR the client would get batch emails all sent at the same time. This was an on going issue and they offered a number of solutions that never ended up working. Sendx needs to address this issue as what is the point of the software if emails aren't being delivered? -They don't allow you to cancel your account or stop billing on the site. -Our conversions decreased while using the event based automations.

Adrian
Business Development Mgr in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Excellent Support

5,0 7 maanden geleden

Opmerkingen: very good. good product, good customer service; a bit on the pricey side but good overall.

Pluspunten:

excellent customer service. assisted by a person[sensitive content hidden], who walked me via a ZOOM call through a series of Segmentation Reports. Nice to be able to have a person assist instead of looking up FAQs and docs.

Minpunten:

as usual, costs can be an inhibitor since we are a small firm.

Paul
Consultant in VS
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

SendX Saved Us

5,0 9 maanden geleden

Opmerkingen: SendX saved us from tech hell. Our former EMP was unwilling to acknowledge or address reputational issues with their tracking servers.

Pluspunten:

Speedy interface. Excellent support. Reliable results.

Minpunten:

Looking forward to new Shopify integration.

Reactie SendWorks

9 maanden geleden

Thanks so much for taking the time and the kind words. We look forward to more success together!

Vinay
CEO in India
Computergames, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Good Software for Spend Management at one place

4,0 3 jaar geleden

Opmerkingen: it was reasonably okay. Customer support was always available. that was the best part. some features were very easy to use. others were very confusing.

Pluspunten:

1. ease of use 2. contact list management 3. drip campaigns

Minpunten:

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

Reactie SendWorks

3 jaar geleden

Thanks so much for taking the time to leave a review and glad support was able to help you out with your triggers!

Bruce
CEO in Panama
Financiële dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very Helpful!!

5,0 6 maanden geleden

Opmerkingen: I am not good at this!! and she was accommodating.

Pluspunten:

Her patience and knowledge of the product

Minpunten:

complicated your system is not easy for an old guy like me

Vince
Consultant in VS
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Optimal features, service and price.

5,0 4 maanden geleden

Opmerkingen: After comparing other email marketing platforms, SendX was the most optimal for service, features and price.

Pluspunten:

Intuitive platform. Service is extremely helpful.

Minpunten:

Nothing at this time. Platform is user friendly.

Manan
Manan
Co-Founder in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Goodbye Mailchimp, Hello sendx!

5,0 6 jaar geleden

Pluspunten:

Before sendx, we were using mailchimp. For some reason, our deliverability was compromised and we tried to investigate. Mailchimp support never got back! In my frustration, we decided to give sendx a go. Migrating was smooth and started our campaigns through sendx. Great delivery rates. Also, Agni from their team is a rockstar! Prompt, knowledgable and actually listens to what you have to say.

Minpunten:

There isn't much to dislike about sendx. Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

talha
talha
student in Pakistan
Geverifieerde LinkedIn-gebruiker
Tekstschrijvers, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

'Its Simply Best for Email Marketing'

5,0 6 jaar geleden

Opmerkingen: excellent support, affordable price, overall it is the best

Pluspunten:

Support staff of SendX are considerably good, Setting up drip campaigns is very easy also import/export contacts and setup campaigns are extremely easy, training available for new users. i put this software onto the top in my priority list.

Minpunten:

The staff of SendX has done an excellent job in order to build such an amazing platform. some little bugs at times is the only disappointment, while my experience using this software is amazing.

Jayarajan
Digital Marketing manager in India
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

5,0 7 jaar geleden

Opmerkingen: We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Pluspunten:

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Minpunten:

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review, Jayarajan! We deeply care customer feedback and a public review like this makes our day! We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :). But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A decent email marketing software

5,0 6 jaar geleden

Opmerkingen: If you can afford it, go for it.

Pluspunten:

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more. I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Minpunten:

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

Reactie SendWorks

6 jaar geleden

Thank you for taking the time out to review SendX. We deeply care customer feedback and a public review like this helps us improve our product and service. We heard your feedback and have reduced our pricing significantly. The pricing starts at $9.99/ month OR 7.49 /month (paid annually). You can check the latest pricing here - https://www.sendx.io/pricing. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Johana
Sales consultant in Kenia
Online media, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

This is the best software for Email marketing I can recommend.

5,0 4 jaar geleden

Opmerkingen: I like this tool , I can recommend anyone to use and try .

Pluspunten:

This Email marketing software actually it's the best , I like the fact I can send unlimited Emails to my customers monthly . This tool Is affordable to me and any startup company can afford. I was able to test the software because they offer free trial and no credit card required on trial.

Minpunten:

This software I have no complain so far , developers are doing a good job

Reactie SendWorks

3 jaar geleden

Thanks so much for the positive feedback and so glad its been your favorite email marketing software!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Must use it for automatic email management

5,0 7 jaar geleden

Opmerkingen: Sending email to customers

Pluspunten:

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

Minpunten:

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computergames, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

SendX Review from a Games Release Support Personel

4,0 2 jaar geleden

Opmerkingen: It was good, until I discovered a better mailing app or program

Pluspunten:

I just like the drop and drag feature when designing, html embedding per section is good.

Minpunten:

Loading Errors, Uploading Images takes time, no Autosave feature when creating drafts.some html/css can't be read. css codes must be inline. not declared to the head part or it can't be read.display preview is different when I received the test email.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marktonderzoek, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

SendX-Excellent marketing features and great support

4,0 4 jaar geleden

Pluspunten:

Reliable Email marketing tool to run targeted email campaigns. It had advance automation features to trigger emails. We can segment list using customer behavior and retarget them. The pricing is fair.

Minpunten:

Faces issue with email deliverability. No proper Analytics and reporting for email campaigns. Very limited integration with other marketing tool.

Danny
Digital Marketing Officer in VK
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Brilliant email and lead capture marketing system for organisations

5,0 3 jaar geleden

Opmerkingen: Fantastic customer service, and really quick to respond.

Pluspunten:

Really easy to use and fair pricing structure, super powerful system and a fantastic product for increasing leads and the number of customers.

Minpunten:

Could do with more functionality, and potentially look at reducing emails going to spam

Jitesh
Product Manager in India
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Extremely useful for email marketing automation

5,0 7 jaar geleden

Opmerkingen: Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

Pluspunten:

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

Minpunten:

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review Jitesh! Also, we are deeply thankful to you and the entire Drivezy marketing team that helped us with product feedback constantly. We deeply value customer feedback and a public review like this truly makes our day :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Ashley
Radio Trainer in VK
Mediaproductie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very cost effective, good customer support and all in one tools.

5,0 7 jaar geleden

Opmerkingen: Cost effective. For start ups, every separate marketing tool costs a fortune. You provide most marketing tools in one for a set fee. It's perfect for new people like myself.

Pluspunten:

I'm on a tight budget, and I can't afford for each separate marketing tool. I chose to use SendX because it's all in one. I get to use numerous tools such as drip campaigns, email sign ups, email lists and pop up boxes to name but a few. At the moment, I'm new, so I'm not selling much. I have a website to rent, and I need numerous tools. It's too much for me. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.

Minpunten:

Having to use the SendX brand on my sign up forms when I'm already paying the company to use their product. Their SendX sign looks a bit tacky.

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review Ashley! We deeply care customer feedback and a public review like this makes our day! Also, I am happy to inform you that we have significantly improved our branding in the signup forms making the sign-up forms look even better :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Steven
Marketing Manager in Australië
Religieuze instellingen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A great alternative to MailChimp

5,0 7 jaar geleden

Pluspunten:

I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

Minpunten:

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review, Steven! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Tasha
Tasha
Business Owner in Canada
Geverifieerde LinkedIn-gebruiker
Alternatieve geneeskunde, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Absolutely terrible customer service- DO NOT USE

1,0 3 jaar geleden

Pluspunten:

I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.

Minpunten:

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages. I reset my password twice, and still, the problem persisted. I then reached out to customer service who told me that my account was not approved and had been removed. There was ZERO communication about the decision to not approve my account, nor any reason provided AND my money has not been returned. For context, I run a small health and wellness practice and was looking for a system to send out a monthly newsletter, so I don't understand why my account did not pass their "checks". Unprofessional service and terrible customer service. Pay $2/mo more and use a better service.

Muhammad
Manager in Pakistan
Vrije tijd, reizen en toerisme, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Costly but effective

5,0 6 jaar geleden

Opmerkingen: we had expanded our business through SendX e-mail marketing

Pluspunten:

SendX is the most effective e-mail marketing software and it helps us in making our website visitors our clients and it have a brilliant drag and drop option and you will get all the things related to e-mail marketing in it

Minpunten:

The only issue is it's price it is costly but if you can afford it go for at

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Truly comprehensive Email Marketing tool

5,0 6 jaar geleden

Opmerkingen: Great support. Great content and handholding. Cant complain.

Pluspunten:

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery. Be it bulk email or just pure play email automation, SendX has worked really well for us. + Their pricing really hits the sweet spot.

Minpunten:

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Pete
IT Director in VS
Vastgoed, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Send it with Sendx

5,0 3 jaar geleden

Pluspunten:

The thing I liked most about the software was how simple it was to set up and use. The staff using the software is on the less technical side, so I appreciated how quickly it was ready to go live right out of the box.

Minpunten:

My biggest complaint about the software is that the portal can be very slow to load.

Reactie SendWorks

3 jaar geleden

I like your catchy review title! Thanks for taking the time. We will be improving the portal tremendously in a v2 release of the product this year. Hopefully things load extremely fast and usability is even easier!

Nuno
Co-Founder in Kaapverdië
Design en ontwerp, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

With SendX everything seems there for a reason, every feature you will need for your business.

5,0 7 jaar geleden

Pluspunten:

- Drip campaigns; - Triggered automation; - a nice segmentation process that does the job automatically (you just have to setup your conditions); - The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me; - And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

Minpunten:

The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this. Apart from the integration thing, I've been having a great experience with the tool so far.

Reactie SendWorks

6 jaar geleden

Thank you for giving SendX an ALL STARS review Nuno! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Also, I am happy to inform you that SendX now natively integrates with 25+ software. This along with our public Zapier integration allows you to connect SendX with 1000+ apps. Thanks again, Team SendX. https://www.sendx.io